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Ada Meher
London
A specialist Fintech SME that provides advanced data to Capital Markets is in search for a Technical Support Engineer to join their order team. • Technical Support Engineer • £70k • Fintech • Hybrid Remote (London), Shares, flexible working You’d be joining a small but efficient Op’s team to monitor these production applications and to make sure
Job Source: Ada MeherHumankind Global Recruitment
London
Applications Support Engineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth wi
Job Source: Humankind Global RecruitmentPCCW GLOBAL Limited
London
Job Description PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network footprint reaching over 3,000 cities in 160+ countries across 5 continents, our truly glob
Job Source: PCCW GLOBAL LimitedHumankind Global Recruitment
London Area, United Kingdom
Applications Support Engineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth
Job Source: Humankind Global RecruitmentIntec Select
London
Job DescriptionSupport Engineer – Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) – London (Hybrid) – Trading Overview:A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space – focusing on Openl
Job Source: Intec SelectExact Sourcing Ltd
London
Our client in Cambridge is looking for a Spanish or Portugese speaking Application Support Engineer. The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support. The role will see you develop your skills withi
Job Source: Exact Sourcing LtdINTEC SELECT LIMITED
London
Support Engineer – Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) – London (Hybrid) – Trading Overview: A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space – focusing on Openlink Endur. R
Job Source: INTEC SELECT LIMITEDMichael Page Technology
London
As an Azure Application Specialist you will be responsible for supporting the Azure Application estate. Supporting Dev, Data and everything in between. You will be developing, monitoring and supporting existing applications. Client Details Our client is a fin-tech organisation Description As a Hands-on Engineer, the following skills are expected on
Job Source: Michael Page TechnologyLondon Area, United Kingdom
Support Engineer – Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) – London (Hybrid) – Trading
Overview:
A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space – focusing on Openlink Endur.
Role & Responsibilities:
The Trade Management team offers mission-critical support for the Openlink Endur platform and several related systems. These tools support the commodities trading, primarily in the energy/ETRM space, but also in other areas like metals and agriculture. This role involves supporting various integration points such as trade and price feeds that Endur consumes, reporting systems that read from Endur, and more. The successful candidate will be adept at performing technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring, with a focus on Endur.
Provide best-in-class production support for Openlink Endur, efficient software deployment, configuration processes, and proactive monitoring to anticipate and prevent issues, minimize downtime, and ensure quick recovery from incidents.
Ensure maximum trading system availability to avoid missing any key trading opportunities.
Offer support for Endur production systems and various integration points across multiple geographic locations, primarily in a Windows production environment.
Develop and maintain Endur scripts for process automation, complementing this with proprietary software and third-party technologies as appropriate.
Troubleshoot production incidents related to Endur, stemming from either internal and external factors.
Automate configuration and rollout procedures to minimize manual errors and uphold flawless change management.
Collaborate with traders, developers, back office, QA, infrastructure, technical support, business development, and various management teams globally.
Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
Manage user access to Endur, related tools, and 3rd party applications
Build documentation for common procedures, troubleshooting scenarios, and system architecture.
Coordinate efforts with other support teams to ensure continuity and consistency of support in a 24x7 environment.
Technical Requirements:
Direct experience with Openlink Endur (version 16 or higher) in a support or system administration capacity.
Strong Windows platform support experience, with Linux knowledge being advantageous.
Script development skills, particularly related to automating Endur processes.
SQL knowledge, including queries, updates, table creation, and basic database maintenance.
Experience with other commodities and Openlink systems; for example, prior experience with systems like BroadPeak K3, WebICE, Trayport, eCat, YesEnergy, and/or Findur is beneficial but not required.
Self-motivation and intellectual curiosity, with a strong desire to continually improve the production support function.
Package:
£100,000 - £120,000 base salary
Bonus bringing total compensation to £135k - £145k
Hybrid working (London)
Support Engineer – Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) – London (Hybrid) – Trading
Application Support Engineer jobs in London Area, United Kingdom
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