Service Administrator
Newbury
£ 14.00/hour
Adecco are currently seeking a highly organised and efficient Service Administrator to join our client's dynamic team in Newbury. This is a fantastic opportunity to work within the Medical industry and contribute to the success of our client's Medical Division. As a Service Administrator, you will be responsible for ensuring the smooth running of the Service department by coordinating service work allocation, dealing with non-technical queries, and maintaining service records. Strong administrative skills and attention to detail will be crucial in providing exceptional customer service. Working hours are 8.30 - 17:00, Monday to Friday, paying an hourly rate of £14 per hour.
Responsibilities include:
Allocate service work and call-out requests
Record keeping
Handle non-technical queries
Support the general running of the service department
Collaborate closely with our 3rd party Service Provider, Veritek
Maintain accurate service records and prepare reports
Liaise with the sales force to prioritise customer orders, installations, and product configurations
Assist with customer service invoice inquiries
Maintain precise service contract records
Provide administration support
Produce reports and spreadsheets using Excel
Comply with health and safety legislation and maintain positive working relationshipsQualifications:
Strong organisational and time management skills
Excellent attention to detail
Ability to multitask
Proficient in using Micr...