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Service Administrator

Newbury

£ 14.00/hour

Adecco are currently seeking a highly organised and efficient Service Administrator to join our client's dynamic team in Newbury. This is a fantastic opportunity to work within the Medical industry and contribute to the success of our client's Medical Division. As a Service Administrator, you will be responsible for ensuring the smooth running of the Service department by coordinating service work allocation, dealing with non-technical queries, and maintaining service records. Strong administrative skills and attention to detail will be crucial in providing exceptional customer service. Working hours are 8.30 - 17:00, Monday to Friday, paying an hourly rate of £14 per hour.

Responsibilities include:

Allocate service work and call-out requests

Record keeping

Handle non-technical queries

Support the general running of the service department

Collaborate closely with our 3rd party Service Provider, Veritek

Maintain accurate service records and prepare reports

Liaise with the sales force to prioritise customer orders, installations, and product configurations

Assist with customer service invoice inquiries

Maintain precise service contract records

Provide administration support

Produce reports and spreadsheets using Excel

Comply with health and safety legislation and maintain positive working relationshipsQualifications:

Strong organisational and time management skills

Excellent attention to detail

Ability to multitask

Proficient in using Micr...

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