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Remote Field Engineer

Southampton

Remote Field Engineer

Our client specialises in selling new and used machinery into the Construction and Industrial industries and then aim to provide those machines with the finest level of product support.

This is a full time, permanent position, based in Southampton.

Core Hours: 40 hours working week, 08.00 – 16.30 hours.

Main Purpose of the Role:

The main duties of this role are Machine Plant Diagnostics, Servicing and Repairs to the construction, Agricultural, Industrial, Heavy Line and Recycling Equipment to the highest standard within the Dealership territory to new and existing customers.

This is a customer facing role which requires you to build strong customer relationships within the service sector of business. You will need to promote and present a professional image and offer service solutions to our clients customers and frequently liaise with the Manufacturer. The objective of this role is to provide the customer with World Class customer service.

Duties:

* Build strong and positive relationships with the custome. Build and document knowledge about the customer company and its technical operations

* Feedback any important customer information to the company

* To promote the organisation and the brand to new and existing customers

* To carry out repairs to the highest standard to provide a “First Time Fix” to the customer

* Possess excellent laptop computer technical diagnostics skills. Excellent op...

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Remote Field Engineer jobs in Southampton

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