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Data Services Officer

Sheffield

Data Services Officer – Sheffield – £29,000 - £31,500 Chase & Holland are excited to be working with a growing non-profit organisation who are actively seeking a Data Services Officer to support the service desk for this fantastic organisation. You will be responsible for delivering an effective support for all network, hardware and software issues while providing a high standard of customer service. In Return You Will Receive: 28 days annual leave plus bank holiday

Nine percent pension

Westfield Healthcare Membership

Free parking

A friendly and sociable working environment

Data Services Officer Responsibilities: Resolving day to day IT user queries and issues, and maintain business systems, networks, hardware and software

Escalation of technical or systems issues directly with software providers, seeking to minimise the impact on services and operational personnel

Developing and maintaining dashboards / automated reports for internal and external customers using SQL, Amazon Quicksight and Excel

Delivering, developing, and managing high quality data management and analysis services, advice, and support across the business

Managing system administration tasks, such as setting up new users

Undertaking the purchase of IT and communications equipment

Working with the business to identify reporting requirements

Supporting in change and implementation strategies through project work, coordinating of plans and delivery of project tasks

Identifying possible areas for improvement of systems and use of technology which champions modern and efficient working practices

Providing and maintaining efficient guides and training on best practices of using business systems

Supporting with the on-boarding of new members of staff, introductions to IT equipment and key systems

Maintaining website functionality

Collaborating the IT team in ensuring compliance with latest cyber security protocols

Required Skills & Experience: Experience in a similar role

Advanced Excel

IT literate including Microsoft Office

Ability to work flexible hours

Analytical skills

If you are interested in finding out about this exciting Data Services Officer opportunity, please click ‘apply now.’ Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.

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