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Elevate Projects Ltd
London
Elevate are working in partnership with a valued client to appoint a Service Charge Officer. The candidates core responsibilities will consist of: Dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Work with your managers to answer escalated customer complaints Work closely wit
Job Source: Elevate Projects Ltd4Recruitment Services
London
4Recruitment Services are seeking to assist our housing association client based in South London. You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries,
Job Source: 4Recruitment ServicesDaniel Owen Ltd
Islington, London
Monday - Friday Ongoing temp - perm position £18-19p/h PAYE 9am - 5:30pm Office based Must have previous experience within Service Charges for Social Housing Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: The Service Charge Calc
Job Source: Daniel Owen LtdJOB SWITCH LTD
London
Service Charge Officer The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio. General Develop and maintain knowledge of the le
Job Source: JOB SWITCH LTDThe Hyde Group
London
Service Charge Officer London Bridge Up to £41,000 Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a
Job Source: The Hyde GroupNovax Recruitment
London
Job Title: Service Charge Officer Location: Islington Salary / Pay Rate: £26 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Ch
Job Source: Novax RecruitmentAckerman Pierce
London
My client is seeking an experienced Service Charge Officer to be able to carry out Section 20's on proposed major works. The Leasehold Officer will be responsible for all service charge income and arrears in accordance to the council's procedures. The client understands the pressures of the position and is keen to support all team members in a com
Job Source: Ackerman PierceService Care Solutions
Islington, London
Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a wee
Job Source: Service Care SolutionsLondon
Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3 days working from home. The Service Charge Officer will be responsible for the accurate production of service charge statements, answering customer queries, and ensuring administrative tasks are completed promptly. Requirements
Strong previous experience in an administrative role
Previous experience within a Housing Association is desirable
Able to plan and prioritise high volume workloads
Able to work under pressure and to tight deadlines
Strong attention to detail, self-motivated
Excellent IT skills, including using Excel, Access, Powerpoint, and Word
Excellent communication skills both verbal and written
Role Expectations
Effectively manage service charge enquiries, providing a responsive, excellent, customer-focused and efficient service
Co-ordinate and manage the end-to-end case management process, including customer contact, investigation and providing a clear and comprehensive response to the query
Producing clear, understandable breakdowns and summaries of service charges for customers
Proactively contact customers promoting the team as a key point of contact for any service charge concerns
Calculate and produce accurate actual and estimated service charges statements
Monitor and analyse the service charge spend on each scheme monthly, investigating and resolving any variations and where required or appropriate, proactively communicating with customers about these variations
Investigate queries, ensuring invoices and costs have been correctly allocated
Liaise with key internal and external partners
Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Beth at Service Care Solutions on or send an E-Mail to
Email Alert for Service Charge Officer jobs in London
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