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Chase and Holland
Doncaster
Customer Services Manager – Doncaster – Up to £30,000 Chase & Holland are proud to be working exclusively with a successful manufacturing business in the Doncaster area who are currently seeking an enthusiastic and experienced Customer Service professional to join their team. This is a great opportunity to join a forward-thinking team, where you’
Job Source: Chase and HollandElevation Recruitment Group
Doncaster, England, United Kingdom
Elevation Recruitment Group are delighted to be recruiting for a growing business in Doncaster for a Customer Services Manager on a permanent basis. Key information: £28,000-£32,000 40 hour week - flexible start / finish time Office Based- Doncaster 25 days holiday + bank hols Westfield Health In this role you will play a pivotal role supporting
Job Source: Elevation Recruitment GroupHays Specialist Recruitment Limited
Sheffield
Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal
Job Source: Hays Specialist Recruitment LimitedElevation Recruitment Group
Doncaster
Elevation Recruitment Group are delighted to be recruiting for a growing business in Doncaster for a Customer Services Manager on a permanent basis. Key information:•£28,000-£32,000 •40 hour week - flexible start / finish time •Office Based- Doncaster •25 days holiday + bank hols<b...
Job Source: Elevation Recruitment GroupEE
Doncaster
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . You’ll be talking over the phone to customers with all sorts of
Job Source: EEEE
Doncaster
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . Youll be talking over the phone to customers with all
Job Source: EEwild recruitment
Rotherham
Job Opportunity: NHS 111 - Customer Service Advisor Are you seeking a fulfilling career path in the heart of healthcare? Join a leading team dedicated to serving the UK community with excellence. Wild Recruitment is excited to collaborate with Yorkshire Ambulance Service to recruit passionate individuals for the role of NHS 111 - Customer Service A
Job Source: wild recruitmentElevation Recruitment Group
Worksop
Elevation Recruitment Group- Business Support are recruiting for a Customer Service Administrator to join their team on a permanent basis. Working for a fantastic company within the construction sector based in Worksop. Permanent £22,000-£24,000 Worksop Based Free Parking To be successful as a Customer Service Administrator you be responsible in pr
Job Source: Elevation Recruitment GroupDoncaster
Customer Services Manager – Doncaster – Up to £30,000 Chase & Holland are proud to be working exclusively with a successful manufacturing business in the Doncaster area who are currently seeking an enthusiastic and experienced Customer Service professional to join their team.This is a great opportunity to join a forward-thinking team, where you’ll work closely with the Technical Support Manager to provide effective planning, customer service and reporting to ensure service delivery is met within a timely manner and to a high standard. Benefits: 25 days plus bank holidays
Discretionary annual bonus
Westfield health insurance
Customer Services Manager Responsibilities: Working cooperatively across various departments including Technical, Marketing and Field Engineering to ensure effective and timely customer service communications
Scheduling field-based engineer works alongside the Technical Support Manager
Acting as the first point of contact for all customer queries
Overseeing customer issues from the first point of contact through to conclusion, liaising with relevant colleagues in order to provide accurate and timely solutions
Attending online and face-to-face meetings with customers as necessary
Utilising Excel skills to prepare and run reports for regular internal meetings
Documenting customer issues and developing accurate audit trails
Liaising with third part contractors where necessary to plan and manage installations
Identifying improvement opportunities and implementing on approval
Overseeing one direct report, ensuring objectives are clear and met
Required Skills & Experience: Proven experience within a similar role, supervisory/management experience is desirable
Exceptional customer service skills with the drive to deliver a high level of service
IT literate with the ability to utilise Excel for reporting purposes
A strong team player with excellent communication skills
Ability to prioritise and manage own workload to meet objectives
If you are interested in finding out about this exciting Customer Services Manager opportunity, please click ‘apply now’.Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Customer Services Manager jobs in Doncaster
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