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Claims Handler

Cwmbran

£ 24000 - 30000/annum

Claims Handler

Up to £30,000 per annum basic

Cwmbran

Monday to Friday, 8.30am to 5pm

Acorn by Synergie is working with a specialist construction company seeking Claims Handler(s) for their insurance side of the business. You will be part of a team managing the claims, which relate to various maintenance repair claims whilst liaising with customers, clients and suppliers.

Responsibilities:

* Effectively manage all elements of an insurance claim ensuring timely progression.

*Field incoming and make outbound calls to progress claim status.

*Creating and updating records of claims progress and milestones on our dedicated Claims Management System including conversation notes and electronic files.

*Manage suppliers to facilitate claim progression.

*Liaise with the field management and diary management teams to successfully book appointments within Service Level Agreements

*Update policyholders both verbally and in writing of the status of key claim milestones.

*Update as required insurer clients either verbally or in writing.

Key Requirements:

*Experience in claims insurance market or financial sector in a customer service capacity.

*Strong understanding of Microsoft Office, specifically Excel.

*Ideally have experience in complaint management and resolution in an FCA regulated industry.

*Ideally have experience in producing and reporting on internal team performance (MI).

To be considered, please apply with your up to date...

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Claims Handler jobs in Cwmbran

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