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James Frank Associates
Sundridge
Our client, a well-established and hugely-successful business who are leaders within their industry is seeking a Customer Service Advisor to join their team on a permanent basis. This is a great opportunity for someone seeking their first office-based job as a Customer Service Adviser, either after Education or working in Hospitality or Retail, wh
Job Source: James Frank AssociatesReed
Redhill
Customer Service Administrator Reed, Redhill are looking for a Customer Service Administrator to join our client. As a Customer Service Administrator, you will be responsible for: Providing excellent customer service and support via phone and email Processing orders, invoices, and quotations Liaising with internal and external stakeholders Updating
Job Source: ReedBurton Bolton & Rose Recruitment Services Limited
Borehamwood
Customer Service Advisor Elstree, Hertfordshire £25,000 + Pension + Parking If you want to work in a busy, successful environment and join an innovative organisation then this Customer Service Advisor position will be perfect for you. Some of your duties will include: - Dealing with incoming calls and emails enquiries in relation to products provid
Job Source: Burton Bolton & Rose Recruitment Services LimitedReed
Potters Bar
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedReed
Redhill
Customer Service Administrator Reed, Redhill are looking for a Customer Service Administrator to join our client. As a Customer Service Administrator, you will be responsible for: Providing excellent customer service and support via phone and email Processing orders, invoices, and quotations Liaising with internal and external stakeholders Updating
Job Source: ReedReed
Dartford
Customer Service Representative Job Type: Full-time, Permanent Location: Dartford Salary: £26K - £27K We are seeking a Customer Service Representative who is driven, enthusiastic, and possesses strong listening skills to join our dedicated team. You will be the first point of contact for our customers, handling queries and ensuring customer sat
Job Source: ReedReed Talent Solutions
Redhill
Reed Talent Solutions are working with Axa Partners on the search for Customer Service Advisors based in Redhill, Surrey. This is a great opportunity to join a market leading insurance provider to support with inbound customer claims. This is an exciting short term role for candidates who are looking for their next interim, hybrid role. We ar
Job Source: Reed Talent SolutionsReed
Barnet
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedLondon
We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract.
About the Role
Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates will have the following:
Social Housing and Repair and Maintenance background.
Proven experience in scheduling/planning Disrepairs, Voids, or Complex works.
Competent in communicating with direct operatives, subcontractors, and residents.
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Good level of written English
Good computer skills
Good project management skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction.
Benefits
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Eye Care Vouchers
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
Please refer to full job description upon completing your application.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Customer Service Advisor jobs in London
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