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Interquest
Edinburgh
Job Description: As a Fraud Investigator, you'll be customer-focused, advancing your career in Complex Fraud & Resolution within Fraud Operations. You'll conduct independent investigations, ensuring the right outcomes to protect customers and the firm. Key Responsibilities: Conduct robust investigations in line with Payment Service Regulations. Sup
Job Source: InterquestSearch
Edinburgh
Fraud InvestigatorLocation - EdinburghSalary - £31,000 - £32,000 per year + Annual bonusWorking Hours - Monday to Friday - 35 hours per week between 8am - 6pmLocation - Edinburgh / Hybrid working after completion of training & probation periodSearch Consultancy is working in partnership with a growing digital bank based in Edinburgh looking to recr
Job Source: SearchCCA Recruitment Group
Edinburgh
As a Fraud Case Investigator within the Fraud Operations team your primary focus will be on safeguarding our customers and our institution. With hundreds of dedicated individuals working around the clock, we vigilantly monitor and address any suspicious activity on our customers' accounts, recover proceeds from criminal activities, and thwart ille
Job Source: CCA Recruitment GroupAdecco
Edinburgh
We are supporting our client in hiring several Investigators to join their team. Our client are an independent, not-for-profit organisation that resolve any financial disputes which a business and a consumer have been unable to solve themselves. They make decisions that feel fair to both sides and if they decide someone has been treated unfairly, t
Job Source: AdeccoBabcock
Edinburgh
Job Title: Safety Case Engineer Vacancies: All Levels Location: UK Wide, Remote Worker Compensation: £50,000 - £75,000 dependent on experience Role Type: Full time / Permanent Role ID: SF55889 At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Safety Case Engineer. We're
Job Source: BabcockRandstad UK Holding
Edinburgh
Are you looking for an exciting career change? Are you looking for a dynamic role with a leading Facilities Management company? If so, Randstad C&P have an exciting opportunity for you! Here at Randstad we are working with a national facilities management company to onboard a Case Maintenance Technician , you will be responsible for the maintenanc
Job Source: Randstad UK HoldingRandstad Construction and Property
Edinburgh
Are you looking for an exciting career change? Are you looking for a dynamic role with a leading Facilities Management company? If so, Randstad C&P have an exciting opportunity for you! Here at Randstad we are working with a national facilities management company to onboard a Case Maintenance Technician, you will be responsible for the maintenance
Job Source: Randstad Construction and PropertyRandstad Construction & Property
Edinburgh
Are you looking for an exciting career change? Are you looking for a dynamic role with a leading Facilities Management company? If so, Randstad C&P have an exciting opportunity for you! Here at Randstad we are working with a national facilities management company to onboard a Case Maintenance Technician , you will be responsible for the maintenanc
Job Source: Randstad Construction & PropertyEdinburgh, Scotland, United Kingdom
Job Description: As a Fraud Investigator, you'll be customer-focused, advancing your career in Complex Fraud & Resolution within Fraud Operations. You'll conduct independent investigations, ensuring the right outcomes to protect customers and the firm.
Key Responsibilities:
Conduct robust investigations in line with Payment Service Regulations.
Support scam victims with education and aftercare.
Review fraud complaints, prioritizing fair outcomes for customers.
Deliver tailored services for vulnerable customers.
Engage with stakeholders and make autonomous decisions.
Identify and escalate control risks.
Required Qualifications & Skills:
Experience in Payment Service Regulations (PSR) and Contingent Reimbursement Model (CRM) code.
Banking/financial experience, particularly in UK Banking Risk/Fraud.
Knowledge of complaint handling and the Financial Ombudsman.
Ability to manage heavy workloads with minimal supervision.
Excellent communication skills with a customer-centric approach.
Fraud Case Investigator jobs in Edinburgh, Scotland, United Kingdom
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