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QA Ltd
Livingston
Are you looking to kick start a career with an exciting and growing business? Harris Vehicle Hire based in Livingston are looking to take on an Operations Support Apprentice to join their successful team. Harris Vehicle Hire provides vehicle hire services to both public and private sectors and specialises in van rental. With 25 years’ experience i
Job Source: QA LtdClearwater Analytics
Edinburgh, Scotland, United Kingdom
Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, the
Job Source: Clearwater AnalyticsHead Resourcing
Edinburgh
Head Resourcing are working exclusively with a Fintech company who are looking for a Performance Tester to join the team. In the role you will help lead performance testing across specific development projects and maintenance releases. This is an excellent opportunity to make a difference and help drive their performance testing across the business
Job Source: Head ResourcingHead Resourcing
Edinburgh
Head Resourcing are working exclusively with a Fintech company who are looking for a Performance Tester to join the team. In the role you will help lead performance testing across specific development projects and maintenance releases. This is an excellent opportunity to make a difference and help drive their performance testing across the busines
Job Source: Head ResourcingSanderson
Edinburgh
S ummary of the Role We are working in partnership with a financial services consultancy firm to hire a communications and engagement manager for one of their key accounts. This role would be perfect for someone who likes autonomy and to be in an environment where comms is continually valued. What You'll Be Doing Developing an annual communicatio
Job Source: SandersonSmart Data Foundry
Edinburgh, Scotland, United Kingdom
About Smart Data Foundry Smart Data Foundry has a purpose to unlock the power of financial data as a force to improve people’s lives. What we do We enable the research ecosystem to flourish through the provision of research ready real financial data. We create data-driven insights based on real financial data, that identify areas to inform policy
Job Source: Smart Data FoundryPertemps Edinburgh
Edinburgh
Pertemps are delighted to be recruiting a Finance and Performance Manager for our public sector client based in Edinburgh, initially on a temporary basis but may go permanent for the right candidate. Role - Finance and Performance Manager Location - Edinburgh Hours - Monday - Friday, 36 hours per week Salary - £50,550 - £60,506 depending on experi
Job Source: Pertemps EdinburghGlobal Technology Solutions Ltd
Edinburgh
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh*Must be holding SC Clearance*Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engin
Job Source: Global Technology Solutions LtdEdinburgh
Role overview
Based at our Telephone Operations hub in Edinburgh, the Performance & Engagement Support Specialist works closely with the Performance & Engagement Manager to support them with the day to day needs of our interviewing pool.
In addition, they will be expected to collaborate with and foster productive relationships with colleagues across the wider contact centre.
What will I be doing?
Key responsibilities will include:
Being a multiskilled individual who will become an expert in supporting interviewers progress as they develop in their roles.
Day to day administrative support utilising tools relating to the interviewer pool
Active engagement with all areas of work carried out within the Edinburgh operations hub
Work to build a respectful and collaborative relationship with the casual workforce
Help identify opportunities for further improvements in work processes and structure with particular focus on interviewer onboarding and how it impacts the unit as a whole
Work with the team to systemically improve the standard of interviewers in our panel
Strive to become an advocate of our team across the wider UK Operations team with the Service Lines and Ipsos Operations colleagues abroad
What do I need to bring with me? -
Administrative experience
Ability to learn and be open minded about self-development and critique
Outstanding interpersonal skills, written & verbal communication and organisation skills
Excellent team player able to flex their style to cope with the many different work groups
Strong analytical and problem-solving skills
Attention to detail in all areas of work
Ability to work under pressure and remain positive through adversity
Ability to create an inspiring team environment with an open communication culture
Ability to set clear goals and objectives
Excellent Computer Software skills
Passion for learning and development
What is in it for me?
Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
Performance & Engagement Support Specialist - Operations jobs in Edinburgh
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