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Wavex Technology Ltd
London, England, United Kingdom
About Wavex Wavex Technology is an established (founded 1998) and independent IT Managed Service Provider, offering secure and fully managed IT services. We are a Microsoft Gold Partner, a Direct Microsoft Cloud Services Provider (CSP) and ISO27001 accredited with prestigious clients in our portfolio. About the role You will be responsible for d
Job Source: Wavex Technology LtdTaylor Rose MW
London
Taylor Rose MW is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver #smart #modern #law and to embrace and develop our employees through their career. Service Desk Analysts provide a comprehensive first
Job Source: Taylor Rose MWHarrington Starr
London Area, United Kingdom
Service Desk Analyst – City of London –- £50,000 base + Overtime & Bonus We are delighted to be partnered with a Leading Brokerage firm in London, who due to continuous expansion are looking to bring on board a Service Desk Analyst to join their already established support function. You will act as the first point of contact for employees who are
Job Source: Harrington StarrHays
London Area, United Kingdom
Your new company This exciting opportunity is within an Investment Management client based in Central London. My client are looking to expand their IT team, and are hiring an IT Helpdesk Analyst. Your new role We are looking for an IT Helpdesk Officer to join our team on a full-time, permanent basis. You will work in our office and provide first a
Job Source: HaysHireTalent - Diversity Staffing & Recruiting Firm
London, England, United Kingdom
Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a signific
Job Source: HireTalent - Diversity Staffing & Recruiting Firmhaysmacintyre
London Area, United Kingdom
haysmacintyre is an award-winning firm of chartered accountants and tax advisors with a strong, market leading international alliance. Based in the city, our firm comprises almost 40 partners and over 500 staff and has experienced sustained, organic growth, with turnover increasing by 80% over the last six years. We believe this reflects the level
Job Source: haysmacintyreFGS Global
greater london, england, United Kingdom
Based in fabulous offices in central London, with a fantastic team, FGS Global is a leading global strategic communication consultancy operating in the main business hubs around the world. We are looking for a Junior IT Support Analyst to provide 5 days of on-site technical support for the London office. The analyst will at all times provide high-
Job Source: FGS GlobalNewsquawk
greater london, england, United Kingdom
Junior Market Analyst (No sponsorships available at this time) 11:30am - 09:30pm London, United Kingdom (EC2V) WHO WE ARE: Newsquawk covers major equity, forex, fixed income and commodity markets 24 hours a day, in real-time. Our clients include some of the world's largest banks and brokers, as well as the trading community. What you will do on a
Job Source: NewsquawkLondon, , United Kingdom
£ Competitive salary
As part of a small team of eight, you will be the first point of contact for all IT support queries, dealing with all contacts received by the Service Desk and escalating appropriately internally or externally when needed. We are looking for someone who takes pride in the client experience whilst ensuring thorough solutions are provided to colleagues.
Key responsibilities
- Work closely with the Service Desk Team Leader to provide and maintain all Technology services to colleagues and clients.
- Be the first point of contact for all IT queries, providing support for hardware, software, audio-visual, photocopiers and telephony equipment.
- Maintain and develop our inventory database.
- Proactively support internal and external events including assisting with audio visual requirements. This may require work outside of core hours.
- Ensure sufficient hardware assets are available and ready to support business requirements.
- Proactively engage with external vendors to organise hardware repairs.
- Provide prompt and succinct updates to all Incidents and Service Requests to colleagues and clients in all locations.
- Appropriately escalate to ensure the timely resolution of Incidents.
- Impart knowledge to others within the team.
- Maintain a good working technical knowledge of Windows 11 O/S, MS Office.
- Assist with the coordination of our annual trainee intake and examination requirements.
- Where appropriate, assist in firm wide projects such as software/hardware deployments.
- Deliver exceptional customer service to all users and external clients.
- Provide out of hours support, as required, to support remote workers.
- Understanding of the role cyber security plays in protecting organisations from online threats.
- To undertake any other relevant duties as may reasonably be requested by your people manager(s).
- Undertakes roles and hours to deliver the Service Desk function, our team works an alternating early and late weekly shift rotation to provide the relevant cover amongst the team but we do support agile working within this arrangement.
Junior Service Desk / Technology Analyst jobs in London, , United Kingdom
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