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Field Service Engineer - Scotland

Edinburgh

Field Service Engineer

We are recruiting for a Field Service Engineer for a manufacturer and global leader in their field. Covering Scotland, you'll be responsible and accountable for ensuring the on-time delivery of all planned and reactive service visits. The Field Service Engineer will carry out installation, repair, and preventive maintenance work, in line with company guidelines and to the highest quality standards.

As a Field Service Engineer, you will need to have/be:

Full and clean driving licence

Experience of working in a similar role, conducting onsite maintenance, carrying out planned and reactive services on customers sites

Customer service Knowledge and experience

Proficient use of tablets and MS Outlook

Knowledge of Health & Safety and Fire Safety sector

Details:

Salary: £33, 990 + car, fuel card etc.

Working Hours: Full time, Monday to Friday

Location: Field based, covering Scotland

Duration: Permanent

Role of Field Service Engineer:

Planned and reactive on-site servicing using company checklists in line with company procedures.

Installation of products on customer sites.

Planning and booking of servicing work utilising our service planning system to meet customer expectation and servicing dates.

Utilising customer servicing and facilities management systems to ensure compliance of servicing documentation.

Development of collaborative working relationships with the service engineer team, planning, sales, training, and customer experience teams.

Generating leads from service visits for the sales team to follow up.

Accurately completing and submitting all service electronic paperwork after each site visit, via tablet.

Attend monthly service meetings via teams and quarterly meetings at Midlands Head Office.

Monthly stock take report provided to Operations.

Benefits of working as a Field Service Engineer:

Company car and fuel card

25 days holiday + bank holidays + birthday leave

Christmas shut down

Free onsite parking for all employees

Annual leave buy and sell scheme

Pension salary sacrifice scheme

Opportunities to develop your career further with access for both formal and informal training and education

Long service awards

Life Assurance after 12 months employment

An active social committee

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