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Your new role You will provide first-level support by handling incoming queries and help requests from end users. You will assist via email or phone, following request fulfillment and incident management processes.You will troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and o
Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits.
The strength of our organisation lies in the quality of th
Service Desk Analyst
Liverpool (3 days p/week in office)
£25,000 - £28,000 p/annum
Permanent
Join a Global Law Firm as a Service Desk Analyst and be at the forefront of supporting a dynamic team of legal professionals worldwide. With over 750 users in the UK alone, you'll play a crucial role in ensuring seamless operations by providing excellent s
Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you!Your new companyYou will be working for an organisation operating in the public sector - they have a significant impact on t
IT Service Desk Analyst
Location: Bootle, Liverpool office based
Job type: Full time, permanent
Shift / hours: 37.5 hours per week, Monday-Friday
Ref: (00)547
Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering.
IT Service Desk Analyst
Are you an IT Service Desk Analyst looking for a new challenge?
Are you seeking a permanent IT opportunity offering excellent training?
In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems.
Are you looking for a great work/li
Service Desk Analyst
Chester
12 months contract
Salary starting from £30,000pa dependant on experience, plus benefits (see below)
Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly a
Job Source: BDO UK LLP
Service Desk Analyst
Chester
Service Desk AnalystChester12 months contractRate from £200 per day via Umbrella CompanyPontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.My client is on the world's leading financial institutions united in their purpose to help make financial lives better through the power of every connection. They are dedicated to helping teammates be their best at work and at home. It starts with having a diverse, inclusive workplace where employees are valued for their individual strengths and perspectives. They firmly believe all employees should be treated with respect, live free of discrimination and be able to bring their whole selves to work. This is core to who they are as a company and how they drive responsible growth.My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or permanent opportunity. You will be fully office based whilst undergoing training, at least 1 month, then moving to a hybrid working model of 3 days in the office, 2 days working from home as determined by the rota. Working hours are Monday to Friday with a number of shifts between the hours of 7am and 7pm and you would also be required to work 1 weekend in 5. Rotas are produced 3 months in advance.In this role you will be conducting basic troubleshooting of Microsoft applications and proprietary systems via phone and chat function supporting internal bank employees globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background.Knowledge and Skills* · Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. * · Excellent customer service skills. * · Technologies may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.Desired Skills* · Technology Call Centre and Customer Service experience. * · Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.* Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.