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Eden Brown
Wrexham
Eden Brown are seeking a highly efficient Housing Officer on a 2-3 month temporary assignment situated in Cheshire This role is a Hybrid role with the expectation to potentially attend the office once a week The Housing Officer will be required to: - Estate Management - Tenancy Sign Ups - Low level ASB issues - Environmental challenges Inter
Job Source: Eden BrownMaxim Recruitment Solutions
Liverpool
Job: Housing Officer (Temporary Accommodation) Make a real impact: Help vulnerable people find temporary housing and get back on their feet. What you'll do: Manage temporary accommodation for people in Knowsley. Support residents with tenancy issues, finances, and benefits. Ensure properties are well-maintained and safe. Be a source of information
Job Source: Maxim Recruitment SolutionsVenn Group
United Kingdom
Housing Officer/ Housing Advisor Vacancy waiting to be filled Venn Group would like to introduce the following position of Housing Officer’ for a Housing Association in Merseyside Position: Housing Officer / Housing Advisor Location: Merseyside Salary: Negotiable dependant on experience Length: 4 months Hours:
Job Source: Venn GroupRiverside Group
Liverpool
Job Title: Housing Management Services Officer Contract Type: Permanent Salary: £25,578.44 (£28,107.11 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday-Friday 09:30am-5pm Location: Speke, Liverpool If you share our values and are excited about making a significant impact
Job Source: Riverside GroupSecurity Cleared Jobs
Crewe, Cheshire, United Kingdom
Housing Officer Location: Stoke-on-Trent/ Crewe Working hours: Full Time, 37.5 hours per week (You will be required to be on call rota on average every 6 weeks) Salary: £25,500 Per annum You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages th
Job Source: Security Cleared JobsService Care Solutions - Housing
Prescot
Housing Advisor Prescot, MerseysideTemporary - 4 Month ContractFull Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the deliver
Job Source: Service Care Solutions - HousingService Care Solutions - Legal
Liverpool
Service Care Legal are currently working alongside a thriving Local Authority, based in North West, which is in need of an experienced Housing Lawyer /Solicitor to join their team. Role: Housing Lawyer/Solicitor Location: Liverpool Contract Length: 3-6 months ongoing Rate of Pay: £50-£55ph umbrella The Role: This company is seeking a highly skilled
Job Source: Service Care Solutions - LegalService Care Solutions
Prescot
Housing Advisor Prescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the deli
Job Source: Service Care SolutionsChester
Tenancy Services Officer / Housing Officer
Ellesmere Port, Blacon and Merseyside
Temporary - 3 months initially
Full time hours
£15.00 - £17.00 per hour
Our client
Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.
The role
As a Tenancy Services Officer / Housing Officer you will;
Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.
The candidate
Experience in a customer facing role, covering all aspects of generic housing management.
Experience of working with specialist external support groups and agencies.
Experience of dealing effectively with a diverse range of customers
Understanding of welfare benefits and financial inclusion
Understanding of Welfare Reform and options to mitigate risks for residents.
Solid working knowledge of safeguarding
Excellent analytical & communication skills, both written and verbal
Good numeracy skills and the ability to understand and interpret financial information.
Ability to think creatively when faced with problems and adapt to changing circumstances.
Display the resilience and emotional intelligence to be able to cope with difficult situations.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Housing Officer jobs in Chester
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