ADMINISTRATOR
Borehamwood
ADMINISTRATOR
Our client pride themselves on being an organisation who have a family feel about them. As a market leader in their industry, they are looking to add some additional Administration staff to their already successful team.
Key Responsibilities
Banking cheques/verifying batches BACS payments
Dealing with all genres of calls in regards the ground rent
Dealing with ground rent complaints via letter/email
Direct debit process - set up/cancellations/queries/collection
Liaising with solicitors dealing with a sale of a property
Liaising with solicitors with leaseholder disputes
Taking payments over the phone and via the HSBC Global Iris system
Liaising with mortgage companies re breaches of leases
Arranging payment plans with leaseholders. Referral files to solicitors for further arrears recovery.
Preparing ground rent conveyancing packs Fees letters & emails
Solicitors fees letter disputes
Any other work as assigned by the manager
skills and Experience
Proven administration experience
Strong customer service skills
Excellent organisational skills
Ability to prioritise own workload Work to deadlines
Proficient in MS Office
Strong written communication skills
Good attention to detail
Excellent telephone manner
Be able to work independently and as part of a team
Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.
Nouvo Recruitment (London) Ltd operates as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.