Photocopier Field Service Engineer - South East
Chelmsford
£ 30000 - 35000/annum car / pension / training
ROLE : Photocopier Field Service Engineer
PACKAGE: up to £35,000 + car , fuel card , neg holidays ,pension etc
CLIENT
An Managed Print specialist supplying products, services and leading-edge IT solutions covering areas within the South East - Essex / Home Counties / London
JOB OVERVIEW
Concept are currently recruiting for an experienced Photocopier / MFD Engineer within the office equipment and managed print services industry due to expansion of the service team.
KEY TASKS
To service, repair and maintain photocopiers, and MFDs/MFPs
Ensure all visits are completed in accordance with call control and SLA
Ensure standard of repair/maintenance in accordance with company expectations
Advise on potential upgrades (if applicable)
Maintain records and paperwork as directed by management
Providing exceptional customer service at all time
Attend training sessions to keep skill sets updated
Software problem solving.
Installation of hardware, movement of hardware.
Regular contact with call schedulers.ESSENTIAL SKILLS AND EXPERIENCE
To service, repair and maintain Photocopier / MFDs
Ensure all visits are completed in accordance with call control
Ensure standard of repair/maintenance in accordance with company expectations
Advise on potential upgrades (if applicable)
Maintain records and paperwork as directed by management
Providing exceptional customer service at all time
Attend training sessions to keep skill sets updated
Software problem...