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Vision Express
Fareham
Role overview As a Contact Lens Optician at Vision Express, you’ll mainly provide your specialist expertise in fitting and providing contact lenses to our customers. You’ll conduct eye exams to determine the type of lenses that are suitable for each customer’s needs and provide education and support on contact lens care and maintenance, dependin
Job Source: Vision ExpressTRIA
hampshire, england, United Kingdom
Sales Executive East Hampshire/West Sussex Salary DOE up to circa £35k + commission A leading client in the vision technology industry- a really interesting niche!- are recruiting for a skilled and motivated Sales Executive to join the team during an exciting growth phase. You’ll be joining a small Sales Team dedicated to providing outstanding ser
Job Source: TRIARise Technical Recruitment Limited
Andover
Sales Executive £28,000 - £35,000 + Commission + Bonus + Training & development + progression + holiday + pension + Company benefits Monday - Friday (days) Andover Are you looking for a new and exciting career working for a leading and continually expanding company, who offer uncapped bonuses and unrivalled earning potential? Due to both a
Job Source: Rise Technical Recruitment LimitedCharity Link
Winchester
Description Were looking for people with a great personality, a positive attitude and a strong work ethic. About Us We are an award-winning Charity fundraising agency with nearly 30 years experience, delivering fundraising and awareness campaigns for some of the UKs most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our
Job Source: Charity LinkThe Workshop
Fareham
Our client is a leader in their field who offer plenty of career progression and outstanding training/courses for development. They have an opportunity for an enthusiastic and dynamic graduate to join their thriving team in Whiteley. Benefits of a Graduate Sales Executive: Eligible for Company annual bonus scheme Aviva pension scheme Healthcare Cas
Job Source: The WorkshopHarvest Fine Foods
Southampton
Are you an excellent communicator, at ease on the phone offering excellent customer support? Then this might be for you! As the first point of contact for all our customers, you will be a strong communicator, self-driven to achieve targets, a team player dedicated to providing excellent customer service when dealing with queries in what can be a fa
Job Source: Harvest Fine FoodsCBRNe World
Winchester, England, United Kingdom
Job Title: Sales Executive - Publishing and Event Sectors - B2B Location: Winchester, Hants. UK Salary: Year 1 OTE > £35k Year 2 OTE > £50k Company Overview: Join an innovative and dynamic publishing and exhibition company specialising in the CBRN (Chemical, Biological, Radiological, and Nuclear), Defence, and Hazmat sectors. We are dedicated to d
Job Source: CBRNe WorldCharity Link
Winchester
Description Do you have the skills to fill this role Read the complete details below, and make your application today. Were looking for people with a great personality, a positive attitude and a strong work ethic. About Us We are an award-winning Charity fundraising agency with nearly 30 years experience, delivering fundraising and awareness campa
Job Source: Charity LinkEastleigh
Customer Contact Executive
Welcome Bonus!
We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us, will receive a bonus of £750 gross (pro rata if part-time) in their first month's pay.
Our Company
Draper Tools is a family business with a rich history, a strong, supportive 'family culture' and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change.
There is a new wave of energy throughout the business with lots of exciting changes happening, including Draper Tools proudly becoming the official partners of Southampton Football club again.
We promote a friendly, positive and inclusive team culture so come and make a difference joining us as a Customer Contact Executive within our Customer Service department. In this role you will be the first point of contact for a wide range of Draper customers, supporting them with their requests and providing and excellent experience.
Benefits
As a Customer Contact Executive your benefits will include:
Full-time hours with some flexibility on start and finish time
Holidays rising to 25 days with the ability to purchase additional leave*
Pension scheme
Private health scheme *
Staff discount on Draper products with significant savings available
Long service bonus *
Ad-hoc rewards and recognition
Day off for your birthday
Cycle to Work Scheme
Employee discount scheme - discounts on gym memberships, groceries, holidays and more.
*After qualifying period
Job responsibilities
Working as a Customer Contact Executive your role will include:
Responding promptly to customer enquiries via phone and email.
Meeting and exceeding our KPIs to ensure we are enhancing our customer satisfaction and Trustpilot offering.
Providing accurate information about products/services, pricing, and stock availability, and always looking for alternative options and opportunities to upsell Draper products.
Keeping detailed notes of your customers interactions.
Supporting customers and internal stakeholders with placing orders, sending literature and general office admin work.
Identifying and escalating priority issues quickly and efficiently, ensuring customers receive a prompt resolution.
Skills required
Excellent communication skills, both written and verbal
High level of accuracy and attention to detail
Passionate about delivering a professional customer experience to Draper customers both internal and external
Passionate about Draper products and brand
Flexible and adaptable
Positive team player
Able to use initiative to resolve problems efficiently
If you are interested in this position, please click the link. This will direct you to our Applicant Tracking System where you will be able to apply for the role.
STRICTLY NO AGENCIES
Customer Contact Executive jobs in Eastleigh
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