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Brook Street
Cardiff
We are looking for a temporary Customer Services Coordinator to work at our dynamic and bustling client while they recruit for the post permanently. You will be working 8.30 till 5pm Monday to Friday with an hour for lunch and looking for someone who can start immediately or asap. Purpose: Manage and deliver post-contract/handover services, ensur
Job Source: Brook StreetBrook Street
Cardiff
We are looking for a temporary Customer Services Coordinator to work at our dynamic and bustling client while they recruit for the post permanently. You will be working 8.30 till 5pm Monday to Friday with an hour for lunch and looking for someone who can start immediately or asap. Purpose: Manage and deliver post-contract/handover services, ensur
Job Source: Brook StreetBrook Street
Cardiff
An exciting permanent opportunity to join a leading company based on the outskirts of Cardiff close to Tongwynlais area. If you are organised, customer-focused individual this role could be perfect for you, you will be delivering an exceptional service and maintaining high standards of customer satisfaction. This role is a 8.30am - 5pm position on
Job Source: Brook StreetP&O Ferrymasters.
Newport
Contract Co-ordinator - Are you looking for a career in logistics? Can you develop good relationships with customers and suppliers? If so, P&O Ferrymasters are looking for a Contract Co-ordinator to join us in Llanwern, Newport, South Wales . Join our team if you're looking for a challenging and rewarding career! Your role: As Contract Co-or
Job Source: P&O Ferrymasters.Dovetail & Slate
Cardiff
Position : Service Co-ordinator/ Regional Administrator Location : Cardiff Job Type : Full-time, Permanent Salary : £25,000 - £30,000 (dependent on experience) About the Company: A leading UK company specializing in the installation and contract servicing of specialist building controls, including air-conditioning, heating, and cooling systems.
Job Source: Dovetail & SlateP&O Ferrymasters Ltd
Llanwern
Contract Co-ordinator – Are you looking for a career in logistics? Can you develop good relationships with customers and suppliers? If so, P&O Ferrymasters are looking for a Contract Co-ordinator to join us in Llanwern, Newport, South Wales. Join our team if you’re looking for a challenging and rewarding career! Your role: As Contract Co-ordinato
Job Source: P&O Ferrymasters LtdManpower UK Ltd
Cardiff
Internal Sales Co-ordinator Cardiff Job Purpose To support sales and business administration for our clients products in the Cardiff area. Ensure smooth branch operations, manage customer orders, stock purchases, credit control, product availability, and delivery coordination. Develop business opportunities in conjunction with the Branch and Regi
Job Source: Manpower UK LtdP&O Ferrymasters
Llanwern, Wales, United Kingdom
Are you ready to embark on an exciting journey with one of the leading logistics and transport companies? P&O Ferrymasters is seeking a dynamic and organized Contract Co-ordinator to join our team and play a vital role in managing our contracts and ensuring seamless operations. Location: Llanwern Hours per week: Full-time Salary: £25-29k (dep
Job Source: P&O FerrymastersCardiff
£ 25000 - 28000/annum onsite parking, 25 days holidays
An exciting permanent opportunity to join a leading company based on the outskirts of Cardiff close to Tongwynlais area. If you are organised, customer-focused individual this role could be perfect for you, you will be delivering an exceptional service and maintaining high standards of customer satisfaction. This role is a 8.30am - 5pm position on site based Monday to Friday offering 5 weeks holidays which increases with length of service, Onsite Parking and Private Health Care.
Key Responsibilities:
Ensure high customer satisfaction by providing prompt feedback within agreed timescales.
Coordinate with external contractors and subcontractors.
Efficiently manage and resolve defects and complaints.
Collaborate with the team to maintain exceptional customer service standards.
Key Duties:
Log and respond to all correspondence received by the Customer Service department via phone, letter, and email.
Handle incoming calls to the Customer Service department promptly and professionally.
Manage the Customer Service telephone system, including updating recorded messages.
Set up new files/records in the CRM database.
Record all reported defects in the CRM database and continuously update records and files, including registering new completions and scanning documents.
Manage claims, arranging for necessary work and handling all related paperwork.
Conduct courtesy calls prior to customer satisfaction surveys at 7 days, 6 weeks, and 8 months after completion.
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Email Alert for Customer Service Co-Ordinator jobs in Cardiff
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