Customer Support Executive
Bristol
£ 25000/annum
Customer Support Executive
Are you an enthusiastic and friendly individual, with exceptional telecommunication skills?
Are you someone who loves to organise and can run the sales administration for a busy telecommunications company?
Our client:
Our client is an engaging and innovative telecommunications company dedicated to providing exceptional service and solutions to their clients.
As a leading provider in the industry, they pride themselves on their commitment to customer satisfaction and technological excellence.
The role:
As a Support Executive you will play a pivotal role in ensuring the smooth operation of the client services and support functions.
This is an office based position, located in Bristol with free parking.
Client and Supplier Interactions:
Respond promptly to client inquiries via phone and email, demonstrating a deep understanding of the products and services.
Liaise effectively with suppliers and team members to address client issues and ensure timely resolution.
Schedule appointments or meetings with clients as required to maintain strong relationships and address their needs.
Essential Criteria:
Experience in customer support/sales with a high-volume output, ideally 2-3 years.
Proficiency in using support CRM databases and sales order processing systems.
Excellent organisational, time management, and interpersonal skills.
Strong problem-solving abilities and...