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JAM Recruitment
Lutterworth, England, United Kingdom
A growing business, based in Leicestershire, is looking for a Senior IT Support Engineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. They are working with a leading UK MSP to transform IT services. This is a great opportunity to work with the team to redesign and refactor services into the
Job Source: JAM RecruitmentTechNET IT Recruitment Ltd
milton keynes, england, United Kingdom
System Support Technician Milton Keynes | On-site Up to £30,000 DOE A System Support Technician is required to join a passionate IT Managed Service Provider in the education sector. You will be part of a supportive and friendly team with ambitious growth plans, they offer excellent career development opportunities, structured CPD, and a rewarding
Job Source: TechNET IT Recruitment LtdAcro Aircraft Seating
Crick, England, United Kingdom
Senior IT Engineer Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the be
Job Source: Acro Aircraft SeatingTate
Milton Keynes
Systems Administrator (Information Technology) Milton Keynes - Initially office based but hybrid when you're settled in the role (1 day from home) Up to £40,000 We're looking for an experienced Systems Administrator to join our client in Milton Keynes. Reporting to the IT Manager, you will work within a small team supporting their systems onsite, t
Job Source: TateTate
Milton Keynes
Systems Administrator (Information Technology) Milton Keynes - Initially office based but hybrid when you're settled in the role (1 day from home) Up to £40,000 We're looking for an experienced Systems Administrator to join our client in Milton Keynes. Reporting to the IT Manager, you will work within a small team supporting their systems onsite
Job Source: TateTechNET IT Recruitment Ltd
milton keynes, england, United Kingdom
IT Infrastructure & Security Manager UK | Milton Keynes – Hybrid Up to £70,000 DOE An IT Infrastructure & Security Manager is required to join a market-leading hospitality company with multiple sites across the UK. To be a key part of shaping the future of the business, ensuring continuous investments in security, stability, and scalable technolog
Job Source: TechNET IT Recruitment LtdChapman Tate Associates
Northampton, England, United Kingdom
Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers,
Job Source: Chapman Tate AssociatesBeTechnology Group Limited
Milton Keynes
IT Support Engineer - Milton Keynes - £35,000 DOE My client is small but mighty Software house within the Healthcare and Pharma space who provide industry-leading bespoke products to UK based companies. They are now looking for a driven and technically minded individual to take lead with Support and to provide training on the Software! If you are l
Job Source: BeTechnology Group LimitedNorthampton, England, United Kingdom
2nd Line Support Engineer
My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team!
As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service.
The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career.
Location: Northampton
Salary: Up to £35,000 DOE
Key responsibilities:
Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently.
Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary.
Install, set up, and maintain computer hardware, software, and peripherals.
Install system upgrades and patches to ensure the security and stability of clients' IT environments.
Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes.
Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions.
Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties.
Manage and resolve phone difficulties, such as VolP systems and connectivity.
Assist in user training for end users and on-the-job with 1st line support colleagues.
Skills:
Proficient in resolving cloud, hardware, software, and network issues.
Strong understanding of Microsoft operating systems.
Experience with Active Directory, Group Policy, and other network administration responsibilities.
Experience using VolP telephony systems.
Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred.
Benefits:
22 days holiday (extra day leave on your Birthday!)
NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses
Death in Service
Discount scheme on entertainment/shopping/leisure activities
If you are looking for a new position in a professional, but fun, environment, then please apply today!
Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support
Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Information Technology Support Engineer jobs in Northampton, England, United Kingdom
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