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Field Service Engineer

Manchester, England, United Kingdom

Job Title: Field Engineer - In-Vitro Diagnostics

Salary: upto £45,000/pa

Location: Travel involved (Around UK, Europe, and some parts of USA)

Role Overview:

IO Associates is looking for a Field Service Engineer for a company who are revolutionizing healthcare by providing affordable, real-time nucleic acid amplification systems for rapid genetic stratification markers. Their mission is to enable rapid access to molecular diagnostics worldwide, ultimately changing lives through advanced healthcare solutions.

Required Experience/Qualifications:

Minimum 5 years of experience in a field engineer or service technician role.

Relevant qualifications supporting the position offered.

Key Responsibilities:

Troubleshoot medical devices both on-site and remotely, utilizing specialized software and tools.

Diagnose hardware and software issues, initiating corrective events to meet customer and company expectations.

Commission and decommission medical devices within healthcare institutions.

Conduct subsystem-level fault finding based on technical documentation and electronic diagrams.

Skills & Competencies:

Personable with a solution-focused can-do attitude.

Proficient in troubleshooting technical issues in person or over the phone.

Experience in handling ESD sensitive subsystems and reading engineering drawings.

Experience with IT technologies such as Bluetooth, BLE, IP networks, etc.

Why to apply:

They offer competitive Salary, 37.5 hours per week, with flexibility for healthcare service support, private healthcare, death in service benefit, Group Income Protection, Share-Option Scheme, 25 days' holiday plus 8 statutory bank holidays, discretionary bonus, and Group Personal Pension scheme. Join in making a difference in healthcare with cutting-edge molecular diagnostics technology.

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