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CMR & Life Sciences
Eastleigh, Hampshire
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with th
Job Source: CMR & Life SciencesMatchtech Technology
Eastleigh
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the
Job Source: Matchtech TechnologyCarrington West
Southampton
Position: Planning Technician Location: Southampton, UK (Hybrid Working: 3 days a week in-office) Salary: Up to £30,000 depending on experience. Benefits: Comprehensive Package, including Flexible Working Hours, Pension Scheme, Health Insurance, Professional Development Opportunities, and more! Carrington West are pleased to be working with a lead
Job Source: Carrington WestFirst Military Recruitment
Gosport
MB390: Electronics Trainer Location: Gosport Salary: £34,000 - £42,000 Working Hours: Mon to Fri 37 hours per week Additional Company Benefits: PPE Supplied, Exceptional Career Development Opportunities, Enhanced Pension Contributions Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence
Job Source: First Military RecruitmentPlatform Recruitment
Portsmouth
Electronics Engineer £30-45k – Portsmouth – PCB, Hardware/Electronics Are you an experienced Electronics Engineer looking to join an innovative company developing electronic products used in multiple sectors including the environmental sector. My client is a growing company based near Portsmouth and are looking for a bright engineer to join their
Job Source: Platform RecruitmentFirst Military Recruitment Ltd
Gosport
MB390: Electronics Trainer Location: Gosport Salary: £34,000 - £42,000 Working Hours: Mon to Fri 37 hours per week Additional Company Benefits: PPE Supplied, Exceptional Career Development Opportunities, Enhanced Pension Contributions Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence bus
Job Source: First Military Recruitment LtdSecurity Cleared Jobs
Alton, Hampshire, United Kingdom
Electronics Engineer Alton, Hampshire £50k - £70K DOE Role details: We are working with an innovative Space company with world class expertise in Spacecraft. They design, build and operate space missions for global customers. They are looking for an Electronics Engineer to support on a range of activities from detailed design, development, docum
Job Source: Security Cleared JobsOwen Daniels Consultancy
Portsmouth
Are you an Electronics Engineer with full lifecycle development experience? Confident verifying and testing digital/analogue circuits? Are you Degree qualified? If so, we have an exciting new opportunity with a leading aerospace company in Hampshire! Electronics Engineer Permanent Position Day Shift Salary: Competitive ASAP Start Fareham – Hybrid
Job Source: Owen Daniels ConsultancyEastleigh
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. What You'll Do Repair Triage:
Analyse and validate customer service requests to determine appropriate action and make necessary changes.
Prioritise repair tasks based on urgency and customer needs.
RMA Planning:
Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load.
Ensure timely processing and tracking of RMAs to meet service level agreements.
Resource Coordination:
Collaborate with the manager or service coordinator to allocate resources effectively for service tasks.
Coordinate technician schedules and assignments to optimise productivity.
Point of Contact:
Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns.
Provide regular updates on service statuses and resolutions to CSRs.
Inventory Maintenance:
Manage and maintain inventory levels of Service Centre materials and equipment.
Request purchases to restock as needed.
What We're Looking For
Familiarity with electronic test equipment to facilitate efficient troubleshooting and understanding of repair processes. Knowledge of products and software applications is a plus.
Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks.
Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes.
Ability to work independently and take ownership of tasks to ensure timely completion.
Adaptability to changing priorities and the ability to work efficiently in a fast-paced environment.
Excellent verbal and written communication skills to interact effectively with internal teams and external stakeholders.
Strong collaborative skills to work cohesively within a team and contribute to achieving common goals.
Education: BTEC/City guilds in Electronics. Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Knowledge of optical equipment is beneficial. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you. Apply now!
Must have right to work in UK as we cannot offer sponsorship
Electronics Planning Technician jobs in Eastleigh
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