Contract First Line Support Engineer
London
Robert Half is currently engaging with a property organisation that is looking to recruit a contract first line support engineer for an initial 12-month period with their central London office.
The Contract First Line Support Engineer will be expected to complete the following:
Act as the first point of technical support for end users of the company, including resolving hardware and software issues
Assist with the configurations of laptop builds
Provide white-glove support to VIP stakeholders
Administrating and maintaining the Active Directory Environment
Provide support for Office365, including email, OneDrive and Sharepooint
Escalate any issues to the second line support team
Profile:
The Contract First Line Support Engineer should have the following:
The Contract First Line Support Engineer should have excellent troubleshooting and communication skills
Graduate from a relevant Bachelors Degree
Ability to break down complex issues into simple terms for non-technical users
4+ years experience with contract IT support
Ability to commute into their London office
Company:
Market leading Luxury Retail Organisation
£180 - £200 per day depending on experience
5 Days on site, based in their Central London Office
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