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Retail Sales Advisor

Colchester

As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa.

Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer.

Are you ready to make yourself at DFS?

About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.

What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner

Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa

Maintain thorough knowledge of DFS products, their features, benefits and cost

Completing customer orders via an Apple Ipad & completing finance applications

Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer

Represent DFS values and those of our brand partners in everything that you do

The role is for you if... You have a natural flair for engaging with customers and thrive in a customer facing role

You’re confident to proactively approach customers and discuss their needs

You’re able to build positive relationships within the store

You’re motivated by targets and KPI’s

You’ve got a dedicated work ethic and want to be recognised and rewarded for it

You want to work in a team environment where everyone is welcome and you can have fun

You have great attention to detail — you’ll be ordering furniture that is handmade to your customer’s specifications

You have a willingness to learn and a positive and friendly attitude

DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month

Progression and Development opportunities to grow your skills

A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)

Generous holiday allowance – the time you need to rest and relax and the longer you’re with us, the more time you’ll get! Opportunity to purchase additional holidays each year!

Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member

Access to a range of high street & online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more.

Discounted Gym and Cinema memberships to help you unwind

Group Pension Scheme

Group Sharesave Scheme

Life Assurance & Company Sick Pay

Full comprehensive training

Paid days to volunteer each year

Any offer is subject to references & DBS Checks

Apply

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Retail Sales Advisor jobs in Colchester

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