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FDS, A DXC Technology Company
Glasgow
Job Description We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week, Monday - Friday between the hours of
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Job Source: Rise Technical RecruitmentGlasgow, Scotland, United Kingdom
We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required.
This is a full-time permanent position working 37.5-hours per week, Monday - Friday between the hours of 07:00 - 19:00.
Due to the nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals.
As a Desktop Engineer you will be involved with:
out security audits of all devices holding data on the network by scanning and reporting
– Installations, Moves, Additions and Changes
of all in-scope managed devices
and Eyes Support to visually verify the state of managed devices
Support including special project activities as they arise
Management & Stock Management
the lifecycle of loan user equipment
directly along side the client managing own workload whilst liaising with other teams or vendors to resolution
as a central point of contact for the customer
and system fault diagnosis, analysis and fix
responsibility for stock used
Essential Skills and Qualifications:
have, or be able to obtain UK GOV Security Clearance at SC level
clean UK Driving License
trouble shooting skills
experience in a similar role with ITIL environment
Support knowledge including Microsoft Windows XP/7/10 onwards
communicator both face-to-face & over the phone
Windows Share\File permissions
connectivity (E.g. Android/IPhone)
of SCCM
knowledge of HP Workstation, Desktops & Laptops
be able to deal productively with a high workload with minimal supervision
Great attention to detail
Desirable skills / qualifications:
Certification (MCSE/MCSA/MCP’s)
in relevant manufacturers hardware qualification (HP)
Basic Network Knowledge (Patching, tracing switch information etc.)
Now Ticketing System Experience
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.
As an FDS Employee you will benefit from:
benefits including, private medial and health insurance, basic cover paid by employer
eye test vouchers
pension scheme
protection after 6 months’ service should you be off work due to serious illness
days holiday rising by 1 day per year to max 25
to purchase / sell additional holiday
insurance
Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
Apply now for consideration!
By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website.
Deskside Support Engineer - 5951 jobs in Glasgow, Scotland, United Kingdom
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