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Blue Octopus Recruitment Ltd
Rochdale
Permanent 36.25 Hours Full Time Monday Friday + Some weekend / out of hours work required. We are currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions including the corporate website and the customer portal. Youll
Job Source: Blue Octopus Recruitment LtdBlue Octopus Recruitment Ltd
Rochdale
Permanent 36.25 Hours Full Time Monday Friday + Some weekend / out of hours work required. We are currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions including the corporate website and the customer portal. Youll
Job Source: Blue Octopus Recruitment LtdBlue Octopus Quick Apply
Rochdale
Permanent – Hours – Full Time Monday – Friday + Some weekend / out of hours work required. RBH currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digit...
Job Source: Blue Octopus Quick ApplyAnything | Creative Digital Agency
Manchester, England, United Kingdom
Digital Project Manager Full-time Location : Manchester office 3 days per week, 2 days remote working Hours : Mon to Fri 7.5hrs/day start between 8am and 9.30am Salary : Subject to Experience. Junior, Mid & Seniors welcome. About us: We're Anything. A digital design and development agency based in Manchester. We're a diverse bunch of plan
Job Source: Anything | Creative Digital AgencyForward Role
Manchester
Digital Business Development Manager £50- £60k basic + healthy commission ( Salary flexible dependant on level) Burnley & Manchester based – Hybrid Working This is a fantastic opportunity to join a performance marketing agency with offices in Lancashire and Manchester as their new Business Development Manager. They are looking for someone with prov
Job Source: Forward RoleRecruit Right
Blackburn
Recruit Right are looking for a Customer Service & Digital Operations Executive for one of established clients in the Blackburn area. Working closely with a dynamic team and also using own initiative to work with written responses to consumers. Monday to Thursday 8.30am to 5pm and Friday 9am to 5pm. Job role Answering customer queries via email, ph
Job Source: Recruit RightWebcertain
Manchester, England, United Kingdom
Overall Purpose: As an Account Manager, you will lead seamless communication and successful implementation of digital marketing strategies by bridging clients and internal teams. You’ll take ownership of translating client objectives into actionable plans, cultivate strong relationships, and drive satisfaction within defined budgets, driving the ag
Job Source: WebcertainSimWest Engineering
Blackburn
Service Manager Sector: Engineering/Machinery Manufacturing Industry Location: Blackburn, Lancashire Salary: Up to £70,000 + Bonus & Benefits Join a leader in innovative machinery solutions, committed to enhancing operations and customer experiences in one of the fastest growing manufacturing sectors. They are seeking a proactive Service Manager
Job Source: SimWest EngineeringRochdale
Permanent - 36.25 Hours - Full Time
Monday - Friday + Some weekend / out of hours work required.
RBH currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions including the corporate website and the customer portal. You’ll be responsible for identifying opportunities to leverage digitalisation and technologies such as the M365 Power Platform, that achieve digital transformation for the organisation and its customers.
This role
Key areas of work:
Product manager and lead for RBH online services including the corporate website, the customer portal (MyRBH) and other digital solutions.
Horizon scanning and utilising existing digital solutions (CRM,365, Portal etc) to present and implement options to address real business challenges.
Ongoing identification and development of all opportunities to increase channel sift and achieve efficiencies by migrating services online to the MyRBH portal for improved customer experience.
Subject matter expert in Umbraco, CMS, delivering user guides and training.
Working closely with RBH digital partners to ensure that the CMS meets RBH’s needs.
Organise testing to ensure that the release of all new and upgraded digital services meet the quality criteria.
Who are we looking for?
We are looking for someone who:
Relevant degree or equivalent experience, ITIL Foundation and Microsoft Azure Fundamentals
Project Management Qualification
Proven experience of management and maintenance of corporate websites and customer portals, preferably using Umbraco.
Experience of development and management of customer-facing online services involving integration with back-office systems.
Knowledge of Umbraco CMS, Web portals, APIs, CRM, M365 Power Platform
Excellent interpersonal skills with the ability to communicate technical issues to a non-technical audience.
Excellent organisational skills
What's in it for you?
As an RBH employee, you will receive a range of fantastic benefits, including: -
SMART working arrangements
Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement.
Ability to purchase up to an additional 5 days leave per year.
A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%
Healthcare - automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.
You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
Plus, many more
Please refer to the attached Job Description upon completing your application
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application
Digital Services Manager jobs in Rochdale
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