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Panoramic Associates
West Midlands
Job DescriptionJob Title: Service ManagerLocation: Midlands areaSalary: £40,000/Yr.Duration: Permanent full timeWe are seeking a Service Manager for a care provider with expertise in delivering services for people, with Learning Disabilities, Autism & Complex and Mental health needs.You'll oversee daily operations for all services, assist the Regis
Job Source: Panoramic AssociatesEuro Projects Recruitment
Tamworth, Staffordshire
Service Manager Service Manager jobs role / Commissioning manager senior service engineer Manage site service & commissioning of industrial plant / heavy plant (generators, lifting equipment etc.) Service manager jobs role managing a team of 8 field engineers Flexible on location : Stafford, Stoke, Lichfield, Uttoxeter region : hybrid / work from h
Job Source: Euro Projects RecruitmentKapsch TrafficCom AG
coventry, england, United Kingdom
Your responsibilities: Customer Relationship: Lead the daily interaction with the Customer representatives. Responsible for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and reso
Job Source: Kapsch TrafficCom AGPertemps SSDC - DDT
Warwick
IT Service Manager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and support in all areas. It is expected that the role will consist mainly of management and not deliver
Job Source: Pertemps SSDC - DDTCandela Medical
birmingham, england, United Kingdom
The Service Manager UK & Ireland manages a team of Field Service Engineers and Service Support administrators to deliver the highest technical standards and quality in the assistance and support we provide to our customers. Candidates should be located in the Greater Birmingham area . Responsibilities: Team Management: Manage the Service team
Job Source: Candela MedicalDomus Recruitment Ltd
Alcester
Domus Recruitment are working with a leading charity based in Warwickshire, who is actively seeking a new Service Manager, to oversee two small residential services, that supports adults with Learning Disabilities. The ideal candidate will have an excellent understanding of Learning Disabilities and CQC guidelines. Role overview: Supervise, ment
Job Source: Domus Recruitment LtdNetwork Public Sector
Leamington Spa
We have been retained by our client, a charity and registered provider of social housing, to recruit a Youth Service Manager for a fixed term contract, initially for 10 months. The role is hybrid with 2/3 days a week in the office. You will be responsible for leading the operational services in Warwickshire promoting the organisations principals, e
Job Source: Network Public SectorBuildspace Group
B6 4ABBirminghamBirminghamWest MidlandsUnited Kingdom
Job:Technical Services ManagerLocation: Birmingham - CambridgeSalary:£80,000 + PackageJob type:PermanentAre you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E consultancy background with a vast amount of commercial fit out experience.Youll working o
Job Source: Buildspace GroupCoventry
Job DescriptionYour responsibilities:Customer Relationship: Lead the daily interaction with the Customer representatives. Responsible for developing a long-term relationship with the customer representatives on all levels – including senior managementPrime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management.Recognize and develop technical and financial optimization potentials or post-market potentials in the respective operational management / service contracts and areas. Developing and manage change requestsCompliance with customer-related SLA parameters, action plans to address issues.Monthly Service Reports - oversee data collection & inputs from service managerssuch ach Incident and Problem managers. Provide report commentary and context.Customer service reviews - organize, chair, minute, track/chase actions.Internal governance meetings - organize, chair, minute, track/chase actions.Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s.Monitoring and design of complaint handling and complaint management of the respective customer with the aim of high customer satisfactionResponsibility for the profitability of relevant maintenance contractsControlling sales and margin quality of the relevant maintenance contractsMaintain description and documentation of the services providedSupport the identification of Training requirement both service and technicalReport to Kapsch management on key deliverables and progressYour profileFluent in English in speech and writingHigh customer and solution orientationMinimum 10 years’ experience at service delivery management positionAdvanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to work in an international environment.Excellent communication skills and Team playerDeep understanding of delivery of the IT ApplicationsExperience in Traffic Management area is an advantageWillingness to travel (up to 25%) and work in an international teamAvailability for oncalls.Our offerPermanent contractPrivate medical care, life insurance and pension planHybrid working modelAttractive salary packageChallenging limits of mobility for a healthy world without congestionKapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.
Service Manager jobs in Coventry
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