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Customer Service Advisor Jobs

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  1. Customer Service Advisor

    Aylesbury | £20,000 per annum + 25 days holiday | From The SmartList

    LOCATION: Aylesbury, Buckinghamshire JOB TITLE: Customer Support Desk Advisor SALARY & BENEFITS: £20,000 per annum + 25 days holiday WORKING HOURS: Monday - Thursday 8.30am - 4.45pm,... now looking to recruit a Customer Support Advisor to join their office based in Aylesbury. You will be offering 1st Line Technical Support to clients, ensuring all correspondence is logged in the support system. Key Responsibilities to include: * Ensuring support issues have been satisfactorily resolved and, where appropriate, calling back a customer to confirm a resolution * Escalating ... other departments on any serious issues customers have encountered * Ensuring Support desk KPIs are met and reported THE CANDIDATE: The ideal candidate for this role will have excellent...

  2. Customer Service Advisor

    Milton Keynes | £20,000 per annum + 25 days holiday | From The SmartList

    LOCATION: Aylesbury, Buckinghamshire JOB TITLE: Customer Support Desk Advisor SALARY & BENEFITS: £20,000 per annum + 25 days holiday WORKING HOURS: Monday - Thursday 8.30am - 4.45pm,... now looking to recruit a Customer Support Advisor to join their office based in Aylesbury. You will be offering 1st Line Technical Support to clients, ensuring all correspondence is logged in the support system. Key Responsibilities to include: * Ensuring support issues have been satisfactorily resolved and, where appropriate, calling back a customer to confirm a resolution * Escalating ... other departments on any serious issues customers have encountered * Ensuring Support desk KPIs are met and reported THE CANDIDATE: The ideal candidate for this role will have excellent...

  3. Customer Service Advisor

    Chester | £18k pa + Benefits | From ShortList Recruitment Limited

    ShortList has a great opportunity for a Customer Service Advisor to join a leading software house in Chester. The Customer Service Advisor must be able to communicate effectively with clients and be... the 1st point of contact for any technical queries. This is a great opportunity for a Customer Service Advisor to join an impressive, established Client Services team. The requirements for the Customer Service Advisor will include: - Dealing with client queries - Excellent telephone manner - Ticket management and allocation - Client setup and training - Retention management - Fantastic customer service skills This is a client facing position so the Customer Service Advisor must therefore have great interpersonal skills and a fantastic telephone manner. The Customer Service...

  4. Customer Services Advisor

    Houghton Regis | Neg | From Redline Group Ltd

    Customer Services Advisor Advert Ref: LD-97311/6 Excellent Basic + Benefits Dunstable, Bedfordshire An exciting opportunity has arisen for a Customer Services Advisor to join a global... manufacturer based in Bedfordshire. The purpose of this role is to provide second to none customer service to customers throughout Europe. The Customer Services Advisor will be responsible for: -Order processing -Taking ownership of customer requests and enquiries -Assisting the Customer Service Supervisor when necessary The ideal Customer Services Advisor candidates will have ... a great opportunity for a Customer Services Advisor to join a successful global company offering fantastic career prospects To apply for the Customer Services Advisor position please contact Laura...

  5. Customer Service Advisor

    Stockport | £8 p hour + Bonus | From Search Consultancy Ltd

    Customer Service Advisor Customer Service Advisors are required for a fantastic organisation based in Stockport. If you are an experienced sales professional who is looking to deliver on sales... through customer service then this may be the position for you! Customer Service Advisor: The shifts are between 8.00am-6.30pm Monday to Sunday, 5 days out of 7. Pay is £8.00 per hour. The Role of a Customer Service Advisor: * Outbound & Inbound service calls to existing customers * Providing excellent customer service * Upselling products * Making well structured sales through service calls The Ideal Candidate of a Customer Service Advisor: * Must have a minimum of 6 months outbound sales call centre experience * Knowledge of objection handling and sales techniques...

  6. Customer Service Advisor

    Stoke-On-Trent | 15k | From Oakland House Recruitment Limited

    Due to continued expansion we are seeking additional customer service advisors for new intake of the 6th July. Have you a passion for customer service and a real skill for customer engagement. The... roles are full time permanent. Our client is looking for experienced Customer Service Advisor to support our customers & provide excellent customer service. As a business we seek self-motivated individuals who want to have a real career in customer service and who share our passion for customer excellence. The role is varied and involves customer service and administration duties include ... sheets, keeping all records up-to-date * Attention to detail is essential * Dealing with online sales orders The role provides an excellent opportunity for a positive proactive customer service advisor...

  7. Customer Service Advisor

    Banbury | £18k pa | From Cameo Consultancy (Recruitment) Limited

    Cameo Consultancy (Recruitment) Limited has a fantastic opportunity of a Customer Service Advisor on a full time and permanent basis in Banbury. The Customer Service Advisor will be responsible... for: * Working closely with clients * Office and telephone based * Dealing with high volume calls * Inputting orders onto the internal system * Working closely with the Field Sales team The Customer Service Advisor must be/have: * A professional telephone manner * Able to multi-task * Quick learner * Confident in handling a high volume of calls * Able to problem solve and think outside the box Apply now to be considered for this great opportunity, with a progressive and established organisation. ...

  8. Customer Service Advisor

    Southall | £18,000 Plus Benefits | From Olleco

    Customer Service Advisor Southall, Greater London £18,000 Plus BUPA Healthcare, Pension, Life Assurance, 20 Days' Holiday (rising to 25 with service) Committed to sustainability, our... client is on a mission to assist their customers with efficient processing of food waste and to effectively recycle it via conversion to energy. They are now looking for a Customer Service Advisor ... opportunities for career advancement and the chance to develop their skills in a fast-paced environment. As a Customer Service Advisor, you will be responsible for responding to a wide range ... . Equally important are your strong communication skills and customer-focused approach. As a Customer Service Advisor, you must be patient and organised with the ability to multi-task. A team player...

  9. Customer Service Advisor

    Ashby-De-La-Zouch | Neg | From Search Consultancy Ltd

    Customer Service Advisors Temp to Perm Ashby-De-La-Zouch £6.50p/h to £7.50p/h Our client based in Ashby is looking for a number of Customer Service Advisors to join their team. This... interested in the roles please can you contact Tom Lievers on Phone number removed or Email address removed or Chris Bate on Phone number removed or Email address removed Key Words: Customer Service, Ashby, Ashby De La Zouch, Full Time, Customer Service Advisor ... full time customer service role involves the following responsibilities: * Receiving inbound customer service calls * Amending customer information * Offering excellent customer service...

  10. Customer Service Advisor

    Altrincham | £15500 - £16500 pa + benefits | From J2 Recruitment

    Customer Service Advisor £15,500 - £16,500 Sale/Altrincham Hours 9:00am - 5:30pm We are currently recruiting people who are passionate about customer service for a fantastic industry... leading company based in the Sale/Altrincham area. The arer looking for several Customer Service Advisors and offer a fantastic working environment, first class training, a company bonus, 23 days ... the companies clients, resolving queries and being a fantastic ambassador for the brand. The ideal Customer Service Advisor will have; Customer Service Experience - face to face or over the phone ... As a Customer Service Advisor you will be entitled to the following benefits; Company bonus 23 days holiday Parking Monday to Friday office hours Regular company nights out / incentives...

  11. Customer Service Advisor

    Surrey | 21000 | From IRM Solutions Limited

    Customer Services Advisor Salary upto £21,000 + benefits Based in Branch you will be responsible for dealing with the societies customers on a face to face basis. Assisting them with their... banking needs including cashiering and setting up direct debits. Dealing with customer inquiries and providing information on the societies products and services Responsible for booking in appointments for Mortgage advisors The role will be suitable for candidates with a Customer Services background from the financial services sector. Presentable, Approachable and Outgoing personality with excellent communication skills. ...

  12. Customer Services Advisor

    London | £19,000 to £19,500 | From Utility Warehouse

    Customer Services Advisor London, NW9 Salary: £19,000 to £19,500 + a performance related bonus up to 25% of salary and fantastic benefits!!! Would you like to work for one of the UK's... and energy markets and our growth is based upon 'word of mouth' recommendations. And grow we do, because we are passionate about delivering excellent customer service and this is a passion that we expect from every member of our team! We are recruiting Customer Service Advisors who share our enthusiasm for providing excellent customer service, delivered with a personal touch. Our ... ! And we look forward to receiving your application! Applicants must be eligible to work in the UK. Keywords: Customer, Customer Service, Customer Coordinator, Customer Service Advisor, Customer...

  13. Customer Service Advisor

    Sidmouth | £17,000 - starting salary + superb benefits | From Sarah West Recruitment Ltd

    Customer Service Advisor Exeter Salary: £17,000 - starting + superb benefits Our client is looking for a Customer Service Advisor who is a natural at helping customers and leaves the... demonstrate a basic understanding of cloud based systems and networking, although full training will be given. What will the role as Customer Service Advisor involve? - Be 1st point of contact for ... clear notes - Reply to white and email correspondence - Customer retention - General admin. Key skills and attributes needed as a Customer Service Advisor: - Excellent communicator - both ... ! As a Customer Service Advisor, there is a shift pattern (37.5 hours per week) with the occasional Saturday (usually 1 in 5 or 6) with a day off in the week. ...

  14. Customer Service Advisor

    Newbury | 18.20k to 18.20k per year GBP | From Cactus Frontline

    This is an exciting opportunity to join an excellent Customer Service team with one of the largest housing groups in the UK. Currently managing 36,000 homes across the South & South West this... growing organisation is looking for customer focused individuals to join them to provide an exceptional service to their customers. As a Customer Service Advisor you will be the first point ... , email and in writing and deal with complaints from start to finish. As a Customer Service Advisor you will: * Deal with a variety of customer enquiries and complaints, showing empathy and providing ... and friendly first response to residents and other callers. The ideal Customer Service Advisor will have the following: * Experience of providing excellent customer service and resolving customer...

  15. Customer Service Advisor

    Basingstoke | 18.20k to 18.20k per year GBP | From Cactus Frontline

    This is an exciting opportunity to join an excellent Customer Service team with one of the largest housing groups in the UK. Currently managing 36,000 homes across the South & South West this... growing organisation is looking for customer focused individuals to join them to provide an exceptional service to their customers. As a Customer Service Advisor you will be the first point ... , email and in writing and deal with complaints from start to finish. As a Customer Service Advisor you will: * Deal with a variety of customer enquiries and complaints, showing empathy ... and friendly first response to residents and other callers. The ideal Customer Service Advisor will have the following: * Experience of providing excellent customer service and resolving...

  16. Customer Service Advisor

    Keele | £13520 - £16k pa + Excellent Benefits | From Response

    Customer Service Advisor Based in Stoke-on-Trent Salary: £13,520 - £16,000 dependent on experience Due to recent and ongoing success, one of the UK's largest award winning insurance... Service Advisor role please forward us a copy of your CV quoting reference ANI09. The job may be suitable for candidates who have experience as the following: Customer Sales Advisor, Customer Service Advisor, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Business Development Officer, Telesales Executive, Inbound Sales, Claims Advisor, Customer Account Manager, Customer Services Advisor ... brokers are currently looking for intelligent and confident individuals to join the Customer Service team at their Stoke Head Office. The role comes with an attractive basic salary, fantastic...

  17. Customer Service Advisor

    Warrington | Neg | From Search Consultancy Ltd

    Customer Service Advisors - Warrington - 40hrs per week Are you looking for a career in Customer Service? Are you looking to work for a client that is passionate about delivering exceptional... Customer Service? Do you have previous customer service experience in call centre? Full time Customer Service Advisors Needed in Warrington! My client is looking for Customer Service Advisors to ... the brand and deliver a high standard of customer service to every customer. * Speaking to customers over the telephone to reset log ins * Dealing with customer queries, aiming for first time resolution. * Ensuring attention to detail when replying to customers. * Using multiple systems including in-house systems and emails. Person Skills: * Excellent communication skills both written and verbal...

  18. Customer Service Advisor

    Coventry | 15.69k to 17.25k per year GBP | From Cactus Frontline

    This is a fantastic opportunity for customer service professionals to join a successful, growing organisation. This organisation focuses on providing a first class service to all its customers and.... Employee satisfaction is paramount to this organisation and they offer a very supportive, friendly, working environment. As a Customer Service Advisor you will be the first point of contact for ... of enquiries. As a Customer Service Advisor you will: * Deal with a variety of inbound customer service enquiries, showing empathy and providing solutions * Take payments and deal with queries ... the organisation The ideal Customer Service Advisor will have the following: * Experience of providing excellent customer service and finding solutions to customer queries * Excellent listening...

  19. Customer Service Advisors

    Nuneaton | £14,000 - £17,000 after t | From Recruitx Limited

    Maid2Clean is the largest domestic cleaning agency in the UK, established since 1993. The Nuneaton based incoming call centre deals with some 10,000 clients per month from across the UK. An... exciting opportunity has arisen for a number of Customer Service Advisors to join this expanding company. As a Customer Service Advisor your duties will include: * Dealing with domestic cleaning clients. An ideal Customer Service Advisor will hold the following skills and experiences: * Previous experience in an incoming call centre environment. * Training will be provided. * You will have an excellent telephone manner and strive for better and better customer service. The working hours available are: 40Hrs per week - 9:00 am to 5:30 pm Monday to Friday In return...

  20. Customer Service Advisor

    Loughton | £15k - £16k pa | From Recruitment Genius Ltd

    Customer Service Advisor - Loughton, Essex Salary: £15,000 - £16,000 Hours: 37.5 per week Customer Service Advisors are required to join a short-term finance business, based in Essex and...: - Excellent customer service skills - Good organisational skills - Strong eye for detail - Confident telephone manner - Self-motivated - Ability to work under pressure This is a full time position and all applicants should have a valid EU work permit to be considered. Keywords: Customer Service Advisor, Customer Service Executive, Customer Service Assistant, Customer Support Advisor ... a finalist at the prestigious Credit Today Awards 2015. There are currently 2 positions available on the Customer Service team. Your key responsibilities would be: - Answering any customer queries...

The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.