Enigma People Solutions has an immediate vacancy for a Support Engineer to support our client’s cloud-based email security services. Your role will be to work on complex or escalated support cases,... architecture encompassing four datacenters and hundreds of physical servers. The Operations Support Engineer will play an important role in resolving complex or escalated support cases, and will ... environment, please read on.
To be if interest you will be able to demonstrate:
Strong experience of customer-facing sales or support
Excellent understanding of DNS, SMTP, POP3, and IMAP
Work with operations, engineering, and support teams to assess, research, and resolve technical support cases
Assist sales team with presentations and with question-and-answer sessions with...