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Customer Services

Telford

£23,000 per annum

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Customer Services \u00A323,000 Telford \n\n Your new company \n Hays is working on conjunction with a manufacturing company based in Telford who are looking to recruit a Customer Services Administrator on a permanent basis.\n \n Your new role \n In this role, you will be responsible for the Ecommerce and Direct Home Delivery accounts in full. This will include: - \n Preparing spreadsheets for uploads on to various ecommerce platforms \n - Setting up price lists on our in house system \n - Monitoring SKU stock levels and reporting them on a daily basis \n - Daily reporting on goods that have been dispatched \/ delivered \n - Input of orders received \n - Booking in deliveries with end users \n - Answering tickets raised by trade customers regarding product \/ delivery queries\n \n \n What you'll need to succeed \n You will be professional in both your written and oral communication, as you will be required to communicate both with customers and with other departments such as logistics, in order to gain \/ provide information in a timely manner. You will have impeccable organisational skills to ensure you keep on top of the different requirements for each retailer. You will have a background in a similar customer service role where you have dealt with Ecommerce \/ DHD accounts. A good solid understanding of Excel is required along with excellent attention to detail.\n \n \n \n What you need to do now\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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