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Showing 10 of 10000 customer service jobs

Showing 10 of 10000 customer service jobs

Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

Customer Service
Enfield,Middlesex
£10.00 - £13.00 per hour

Temporary Contract - Customer Service EnfieldStart ASAP - minimum one month but very possibly extended £11-13 per hour (depending on experience) + holidays 1. Do you enjoy great customer service?2. Are you able to multitask and have good attention t...

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Customer Service
Solihull,West Midlands (County)
£18,550 per annum

Do you strive to build strong customer relationships and possess great team working skills? Do you want to be the best version of yourself? Especially when you are at work? Are you looking to further progress your career, or looking for more stabil...

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Customer Service
Warwick

What will I be doing? Communicating with customers via phone and email solving their problems There is no sales in this role, no harsh targets and no script We focus on taking care of the customer, quality rather than quantity. You can get furth...

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Customer Service
Northampton
£22,000 - £23,000 per annum

Customer Service / Business Admin / Admin / CS / Customer Advisor Our client, a world leader in their sector are urgently seeking a number of Customer Service professionals to join their busy and successful team. Main duties will be facilitating th...

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Customer Service
Exeter, Devon

Customer Assistant We have an exciting opportunity to join our stations team for a project! Adecco UK are currently seeking committed and Safety conscious staff to work at Exeter Station! Our Station Assistants, will provide a First-class service ...

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Customer Service
Newcastle upon Tyne, Tyne and Wear
£19000/annum company benefits

Customer Advisor Newcastle upon Tyne (on site for first 3 months then can be mainly working from home) £19,000 Permanent, Full Time The Role Do you get a buzz from helping customers and solving problems in a fast paced, fun and challenging environm...

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Customer Service
Doncaster
£21,000 per annum

Customer Service Doncaster Permanent £21K per annum 37.5 hours per week Office and home working. **** FATASTIC OPPORTUNITY - 19th July & 2nd August- Start Dates**** About You Previous customer service experience preferred but not essential Gr...

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Customer Service
Northampton
£9.13/hour

Customer Service Advisor About Our Client Industria Personnel Services Ltd are an employment agency working on behalf of our client based on Brackmills Industrial Estate who are seeking a Customer Service Coordinator on a temporary basis. Working ...

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Customer Service
NE31, Hebburn, South Tyneside
£10.20/hour

Our customers are people who need help during emergencies at home. * Broken boiler? * Burst pipe? * No electricity? * Leaking roof? We’re the company that helps. We send our engineers to over 6,000 emergencies every month and ensure our custome...

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Customer Service
SM4, Lower Morden, Greater London
£10000 - £11000/annum

Customer services Advisor Part Time Morden £10-11,000 depending on experience Free parking Immediate start This is a fantastic opportunity to join this environmentally aware Company as a Customer Services Advisor. I am looking for an experienc...

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