Job Listings

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

We currently have a great selection of financial customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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financial customer service jobs

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  1. Financial Customer Service Administrator

    Leeds | Up to £17500 pa | From Brewster Pratap

    THE COMPANY: The Brewster Pratap Recruitment Group are currently working with an expanding Asset Management Company who are looking to recruit on a permanent basis two Customer Service...: Previous experience of working within a Contact Centre or in a Customer Services role Ideally experience of working within Financial Services or another regulated industry Excellent communication ... , transactions undertaken, the funds in question, and the services being offered. Meet required service standards, as defined by Key Performance Indicators (e.g. answer rates), quality monitoring forms, call answer rates, and quality monitoring. Be professional and polite at all times. Be familiar with procedures from all Retail Operations teams, as a means to provide excellent investor service. Endeavour...

  2. CUSTOMER SERVICE AGENT- FINANCIAL SERVICES

    Cheadle, Cheshire | £17,000 - £18500 | From Recruitment Solutions (North West) Ltd

    Our client is a well established and hugely successful lender based in Cheadle who are looking to appoint a Customer Service Agent based in the Commercial Lending Department. It is not a sales... in a telephone based customer service role Excellent letter writing skills Excellent telephone and customer service skills The ability to multi-task and prioritise workloads Experience ... holidays (including your birthday off) Key responsibilities: Conduct competent, polite and professional telephone calls Write clear and concise letters to customers Manage the day to day requirements of commercial customers throughout the life of their loan Multi-task and prioritise conflicting deadlines and workloads Work effectively as an individual without close supervision...

  3. Customer Marketing Manager (financial services

    London | £55k-£65k + bonus + car allowance + bens | From Broady Ltd

    Customer Marketing Manager Well known and established brand in financial services is recruiting a customer marketing manager to work in the general insurance business and be responsible for... definition and implementation of the customer marketing strategy for the insurance products. Financial Services experience desirable but not essential, this is a good opportunity to move into financial services. As a Customer Marketing Manager you will work within the Insurance Business and: Create a new customer marketing strategy for Insurance products aimed at increasing cross-sell ... analysts. Your experience will include: Have a good working knowledge of Salesforce CRM. Have undertaken a customer marketing role in a financial services, insurance or other relevant...

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  5. Customer Support Advisor - (Financial Services

    Leeds | £18,000 per annum | From JHR Ltd

    Customer Support Advisor ? (Financial Services) Leeds City Centre, West Yorkshire Salary: £18,000 per annum Hours: Must be flexible to work shifts between 8am-8pm Monday-Friday & 1... & Role Overview: We are working with an award-winning financial services company that has recently been rated as one of the ?Sunday Times Top 100 Best Companies to Work For?. After finishing their ... in Customer Service.   Experience in call centres isn?t essential but telephone based experience would be preferred. The company are heavily invested in their employee?s which is why they provide ... have fallen into some financial difficulty, it?s important that you?re able to provide an empathetic customer focused approach to all calls Depending on the individual?s circumstances, you will...

  6. Assistant Customer Services Team Leader - Financial Services

    West London | c£27,000-£29,000 plus bonus and excellent benefits | From The Oakland Partnership Limited

    Assistant Customer Services Team Leader – Financial Services Greater London c£27,000-£29,000 plus bonus and excellent benefits   An excellent opportunity has arisen for an experienced... Customer Services Executive with some experience of supervising a team to join the Asset Finance subsidiary of a prestigious Leasing business.   In this service driven, fast paced business, you will be primarily responsible for helping to supervise a Customer Service Team. Your day to day responsibilities will involve duties such as; coordinating the team’s activities, monitoring performance ... this role, you will have some prior team leader experience and a sound knowledge of Customer Services. You will have exceptional communication and negotiation skills, have the ability to demonstrate...

  7. Customer Service Executive - Financial Services

    Witham, Essex | £17000 - £19000 per annum | From Hays

    Customer Services Job - Financial Services - Training Provided - Witham Essex - 6 months minimum Your new company You will be joining a leading Financial Services organisation close to... public transport links in Witham, Essex. A supportive environment and team that strives to provide great customer service to a range of clients. You will be provided with excellent training where ... in return This is your opportunity to help shape the environment you work in as well as an opportunity to work within the financial services industry. This is one of the area's most engaging ... the customer contact centre and you will act as the point of contact to the business. You will have the ability to prioritise workloads and plan you day accordingly. A strong sense of empathy and pro-active...

  8. Customer Service Executive - Financial Industry - Great Commission

    Reading | £17,500 - £19,000 + comission + fantastic benefits | From Top Flight Recruitment Limited

    We are currently recruiting for bright, confident and dedicated customer service advisors! Our client offers fantastic progression and opportunities for you to have a very successful... prosperous customer service career. You will be the first point of contact for customers and will provide support and solutions for their queries. Duties: Handling queries via phone, email ... Nurture and build rapport with customers Excellent customer service provided at all times Requirements: Ability to work within target-driven and fast paced environments Experience with dealing with customers over the phone Maturity and professionalism at all times Excellent telephone manner Other Information: Monday to Friday Based in Maidenhead office Excellent...

  9. Customer Service - Financial Services

    Chelmsford, Essex | £12500 - £18000/annum | From Objective People Resourcing Ltd

    You will be required to provide outstanding customer service to customers and clients, either in a telephone based role or an administrative role within a busy financial service contact centre... dealing with a variety of different enquiries. A customer service based role which would involve contact with Clients and Customers with queries regarding existing financial service products ... with an administrative or telephone based office environment If you have either retail or office experience and would like to start a career within Financial services, this could be the opportunity for you. Must have a strong telephone manner and enjoy a customer services environment...

  10. Financial Customer Service Administrator

    Leeds | Up to £17500 per annum | From Brewster Pratap

    THE COMPANY: The Brewster Pratap Recruitment Group are currently working with an expanding Asset Management Company who are looking to recruit on a permanent basis two Customer Service...: Previous experience of working within a Contact Centre or in a Customer Services role Ideally experience of working within Financial Services or another regulated industry Excellent communication ... , transactions undertaken, the funds in question, and the services being offered. Meet required service standards, as defined by Key Performance Indicators (e.g. answer rates), quality monitoring forms, call answer rates, and quality monitoring. Be professional and polite at all times. Be familiar with procedures from all Retail Operations teams, as a means to provide excellent investor service. Endeavour...

  11. Financial Customer Service Administrator

    Leeds | £17500/annum | From Brewster Pratap

    THE COMPANY: The Brewster Pratap Recruitment Group are currently working with an expanding Asset Management Company who are looking to recruit on a permanent basis two Customer Service... of the Investment Industry. THE PERSON: * Previous experience of working within a Contact Centre or in a Customer Services role * Ideally experience of working within Financial Services or another ... , transactions undertaken, the funds in question, and the services being offered. * Meet required service standards, as defined by Key Performance Indicators (e.g. answer rates), quality monitoring ... service. Endeavour to resolve queries at first point of contact. * Seek to understand procedures from related departments outside Retail Operations (including fund accounting, distributions, commissions...

  12. Customer Service Assistant - Financial Services

    Orpington | £22000 - £25000/annum | From Ultimate Banking

    Our client, a successful, small but growing financial services organisation, are recruiting for a Customer Services Assistant to carry out various roles within the Customer Services Department to... Skills and experience required: - Excellent customer service skills - Experience in administration - Preference will be given to candidates with some financial services ... ensure the processing of business runs smoothly. The ideal candidate would have both experience of working in Financial Services and either have worked in the Police Service or have close personal ... of maturities including inputting and amending bank details etc. - Covering for Customer Services Manager dealing with ISA transfers in and lump sum investments - Covering for Customer...

  13. Customer Service Consultant - Financial Services

    Exeter | From £17,000 to £18,000 per annum | From LSL Property Services plc

    Customer Service Consultant LSL Property Services plc. are a leading provider of residential property services to its two key customer groups. These services are provided by companies within... the LSL Property Services Group. Who are we and what we do…. Financial Services Operations has existed in Exeter since 1989. The business carries out a number of functions namely, Lead Generation, Mortgage Progression Unit and Operations Support and in total employs over 50 staff. We add value and contribute significantly to the overall group profitability. Our Financial Services business is award winning, Your Move alone has won Sunday Times Awards for Financial Services, 8 years running. Salary: £17,000 p/a OTE: £18,000 Hours: Full Time 37 ½ hours per week...

  14. Customer Services Advisor - Financial services

    West Malling | Up to £17100 per annum | From Connect2Staff

    Customer Services Advisor - £17,100 per annum Permanent role Our client a large financial company is looking for an enthusiastic customer services Advisor to join their exisiting team. You will... have an excellent phone manner and have the ability to build rapport with customers The ideal candidate will have previous experience of working within a busy Customer Service department and possess the ability to multi-task and prioritise their workload to meet the departments' service levels. Quality of calls will be a primary driver along with the ability to self-motivate and drive service ... Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates...

  15. Customer Service Executive - Financial Services

    Witham, Essex | 17000 | From Hays Specialist Recruitment Limited

    Customer Services Job - Financial Services - Training Provided - Witham Essex - 6 months minimum Your new company You will be joining a leading Financial Services organisation close to public... transport links in Witham, Essex. A supportive environment and team that strives to provide great customer service to a range of clients. You will be provided with excellent training where you will gain knowledge of the industry and day-to-day tasks. A great benefit to the company is the modern working environment and staff canteen. Your new role You will be working within the customer ... This is your opportunity to help shape the environment you work in as well as an opportunity to work within the financial services industry. This is one of the area's most engaging and exciting places...

  16. Customer Service Agent (Financial Services

    Nottingham | £17000/annum OTE £21K | From Express Recruitment

    Express Recruitment are supporting an exciting client, looking to recruit several new permanent Customer Service professionals to work within the Financial Services sector. Our client has fantastic... customers on different payment plans and the options available Background: Exposure to the general public Telephone customer service experience Friendly and outgoing personality Finance background desirable Commitment to evening and weekend shift patterns These are brilliant permanent opportunities for the right candidates with a genuine desire to work in a customer focused, collections, or financial services role. Please be aware that the shift patterns vary, to include occasional 8:00pm finishes, and a requirement to work occasional Saturdays and Sundays. These will be distributed...

  17. Customer Service Advisor (Financial Services

    Gateshead | £18000 - £20000/annum Bonus | From Office Angels

    My client is based in Gateshead and is going through a period of rapid expansion and therefore they are looking to recruit additional staff members of full time, permanent positions. My client has a... really brilliant reputation in the North East for delivering excellent levels of customer service and financial advise to their customers. While experience working withing a financial services background would be ideal, my client is also happy to recruit candidates with a proven work history in Administration, Customer Service and other office based positions. There are so many ... * Maintain knowledge of business and regulated requirements A background in financial services would be an advantageous but not essential. You must have a consistent work history and posses be...

  18. Customer Service Associate - Financial Services

    Bracknell, Berkshire | 19000 | From Source4 Personnel Solutions

    Our Client is a leading Financial Services business based in Bracknell. Due to on-going success and expansions, they are now looking for a Customer Service Associate to join their busy team. Your... the following skills/experience: Previous customer service experience General knowledge of mortgages Excellent communication skills both written and verbal You will be provided with an in-depth training ... role will involve: · Effectively managing inbound and outbound correspondence · Ensuring all communications are in line with company policies, standards and procedures · Managing the flow of incoming and outgoing calls whilst working to daily targets · Administering correspondence from customers and taking relevant action within agreed time-scales · Updating accounts with details of each...

  19. CUSTOMER SERVICE AGENT- FINANCIAL SERVICES

    Cheadle, Cheshire | From £17,000 to £18,500 per annum | From Recruitment Solutions North West LTD

    Our client is a well established and hugely successful lender based in Cheadle who are looking to appoint a Customer Service Agent based in the Commercial Lending Department. It is not a sales... based customer service role Excellent letter writing skills Excellent telephone and customer service skills The ability to multi-task and prioritise workloads Experience of working to targets ... holidays (including your birthday off) Key responsibilities: Conduct competent, polite and professional telephone calls Write clear and concise letters to customers Manage the day to day requirements of commercial customers throughout the life of their loan Multi-task and prioritise conflicting deadlines and workloads Work effectively as an individual without close supervision Demonstrate...

  20. Customer Service Administrator (Financial Services

    Exeter | £17500/annum | From Tate

    Our client on the outskirts of Exeter is looking for a bright and enthusiastic Customer Service Advisor/Administrator to join their busy team. This is an exciting opportunity for a methodical... individual to work as first point of contact for a successful, well established company. Suitable candidates will have a proven background in an inbound customer service team, be a clear communicator and have strong IT skills with the ability to pick up new systems efficiently. A keen eye for detail and accuracy is essential. Knowledge or past experience in insurance, finance or medical services is highly desirable. Main responsibilities will include: .Offering an exceptional customer experience to all callers .Maintain and update customer service policy databases .Checking...

  21. Customer Service Administrator (Financial Services

    Exeter | Up to £17500 per annum | From Tate

    Our client on the outskirts of Exeter is looking for a bright and enthusiastic Customer Service Advisor/Administrator to join their busy team. This is an exciting opportunity for a methodical... individual to work as first point of contact for a successful, well established company. Suitable candidates will have a proven background in an inbound customer service team, be a clear communicator and have strong IT skills with the ability to pick up new systems efficiently. A keen eye for detail and accuracy is essential. Knowledge or past experience in insurance, finance or medical services is highly desirable. Main responsibilities will include: .Offering an exceptional customer experience to all callers .Maintain and update customer service policy databases .Checking for...