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  1. Head of Customer Success - Software

    Chichester, West Sussex | Free lunch, Private Healthcare | From Linnworks Ltd

    Why you want to work here: We are Linnworks, a leading SaaS company with a UK market-leading product for eCommerce back-office automation. By market-leading, we really do mean the.... You’re a great team player. You’re open minded, committed to the success of all your colleagues, and you are a positive person to be around. You put the customer at the heart of your work and strive to create an exceptional customer experience. What you’ll be doing: This role will have responsibility for leading the Customer Success function to drive successful customer ... support the solution we deliver, ensuring exceptional customer satisfaction and a seamless customer journey. You will be responsible for ensuring world-class customer retention metrics, NPS scores... See more

  2. Technical Senior Customer Support Executive

    Portsmouth | £27,000-£29,000 | From Amour Recruitment

    Amour Recruitment are proud to be working in partnership with this awesome company based in Portsmouth who is seeking a Technical Senior Customer Support Executive. Responsibilities: Provide... support with all administration responsibilities Provide regular Quote & Sales Figure Reporting to Sales specialist and line management Production and maintenance of key customer reports Regular review of current accounts and processes Present quotes to customers professionally Experience in sales support/administration is a must, ideally in a technical environment with excellent people ... and margin, and suggest different products dependant on lead times, promotions, alternative suppliers and programmes, Strong written and verbal communication skills, Able to work with colleagues & customers at... See more

  3. Customer Infrastructure Consultant Cloud, Networking, Security

    Maidenhead | Negotiable Salary Package + Company Benefits | From Recruitment Revolution.com Ltd

    We are looking for an experienced IT Manager, with a good breadth of technical knowledge and skills, who would like to take the next step in their career into consultancy. The role is to work... with customers to install and deploy our CPQ enterprise software solution. Role Info: Customer Infrastructure Consultant – Infrastructure, Networking, Security Maidenhead / Part Remote 2/3 days per Week | Negotiable Salary Package + Company Benefits Who we are: For more than 50 years we have created and delivered software, tools, and services to customers worldwide who need to innovate and simplify complex business processes. Our technology enables sales channels, channel partners and customers to configure, price and quote even the most complex products and services... See more

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  5. Customer Service Supervisor - Mansfield - Mon-Fri - Evenings

    Nottingham | £10,535 per annum | From ESS

    Customer Service Supervisor Who you gonna call? Ghostbusters! Just kidding! We turn to our Customer Service Supervisors when we need advice and leadership. Our Customer Service Supervisors... lead and manage a team of Customer Service Assistants, making sure they know what they’re doing from shift to shift and making sure that our clients are happy when they dine with us. As this is an exciting, brand new site, we’re looking for enthusiastic individuals to lead the way and make sure that we’re exceeding our client’s expectations through providing outstanding customer service and food services on site! Job Description Customer Service Supervisor - Mon-Fri - Evenings £10,535 per annum 20 hours per week Flexibility is needed and overtime is available Compass... See more

  6. Customer Technical Support

    Coventry | Up to £41,000 per annum | From Greaves Recruitment Solution Ltd

    The Company: · A printer and convertor of barrier and laminate film products is looking for a Customer Technical support to join their team. Job Title: · Customer Technical... Support Territory: · Home Based role with UK & Ireland Travel Job Description of the customer technical support: · This position is a field-based role and involves significant customer interaction and problem solving at the customers premises · This is a 6-month temporary role Key Responsibility of the customer technical support: · Troubleshooting technical and quality issues at a customer’s premises · Working closely with company sites to fully implement any corrective actions and ensure customer satisfaction following issues · Working... See more

  7. Customer Technical Support

    Leicester | Up to £41,000 per annum | From Greaves Recruitment Solution Ltd

    The Company: · A printer and convertor of barrier and laminate film products is looking for a Customer Technical support to join their team. Job Title: · Customer Technical... Support Territory: · Home Based role with UK & Ireland Travel Job Description of the customer technical support: · This position is a field-based role and involves significant customer interaction and problem solving at the customers premises · This is a 6-month temporary role Key Responsibility of the customer technical support: · Troubleshooting technical and quality issues at a customer’s premises · Working closely with company sites to fully implement any corrective actions and ensure customer satisfaction following issues · Working... See more

  8. Customer Technical Support

    Cambridgeshire | Up to £41,000 per annum | From Greaves Recruitment Solution Ltd

    The Company: · A printer and convertor of barrier and laminate film products is looking for a Customer Technical support to join their team. Job Title: · Customer Technical... Support Territory: · Home Based role with UK & Ireland Travel Job Description of the customer technical support: · This position is a field-based role and involves significant customer interaction and problem solving at the customers premises · This is a 6-month temporary role Key Responsibility of the customer technical support: · Troubleshooting technical and quality issues at a customer’s premises · Working closely with company sites to fully implement any corrective actions and ensure customer satisfaction following issues · Working... See more

  9. Customer Service Technical Advisor

    Bristol | Up to £27,000 OTE | From The Car Shop

    Are you a vehicle technician who would like to spend more time talking to customers rather than under a car? Don’t worry – you’ll still get your hands dirty, but you’ll be performing the initial... diagnostics instead of all the heavy repair work. You’ll also be providing world-class customer service, helping customers to book appointments and resolve issues. You don’t need to have customer service experience, but you’ll need to be comfortable dealing with customers. If they’re getting in touch it’s because there is something wrong with their car, so they won’t always be the happiest ... , and the next step on an exciting journey. Our mission is to “Provide a World Class Colleague and Customer Experience.” As part of that colleague experience we offer: first class training, career... See more

  10. Customer Success Engineer

    Leeds | From £30,000 to £40,000 per annum | From Amsource Technology Limited

    A vibrant, Leeds-based business are looking for a dedicated Customer Success Engineer/Technical Account Manager to help propel them on their continued journey to success. They are the first company... processes and maintain their exceptional standards of customer service – and require an enthusiastic and dedicated individual to help them do so. The successful candidate will be working closely with ... be passed on to other team members to fix. The Customer Success Engineer will also be required to speak to clients about platform integration and understand how to move and manage data around the platform. The company utilise Cycler to post API’s – meaning the successful candidate will need to know what an API is and how they work. Excellent customer service skills are vital for this... See more

  11. Customer Engineer - UPS

    Manchester | | From Vertivco

    Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our... monitoring equipment. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call ... of the customer listing by reporting errors with the site change form. - Work as part of the service team. - Follow up and follow through with any and all assigned tasks. - Provide on site technical ... support to other ENP engineers, sub contractors and customers - HNC/HND In Electrical/Electronic Engineering or equivalent. - Computer Literate (All office associated programs such as , word, excel... See more

  12. Customer Service

    Colchester | £17000 - £17500 per annumtxtSalaryFrom=17000 | From Pure Resourcing Solutions

    We are delighted to be recruiting a 6 month fixed term contract for Customer Service Advisor to work with an exciting media company based in Colchester. The ideal candidate will have; -Strong... admin experience - Excellent written and verbal communication. -Excellent customer service -Ability to liaise with clients and internal departments at all levels. -Good knowledge of Microsoft office packages -Strong attention to detail -Good organisation and planning skills If you would like more information on the above role please contact Lizzie at Pure... See more

  13. Customer Service

    Hounslow, Middlesex | 19000.0000 - 22000.0000 | From Oakdene Recruitment Ltd

    Customer Service Clerk required for a leading company based in Hounslow. You will be joining a fast paced environment and will be part of a large team. Monday to Friday- 9-5.30PM £19-22K Duties... Respond to telephone and email enquiries · Produce daily exception reports · Establish and manage day to day relationship with customers · Build rapport with other stations and 3 rd party agents ... communication and written skills) · Ability to work within a team, with a proactive attitude · Ability to have clear, concise and professional dialogue with customers and internal colleagues · Deal with situations where the customers’ expectations have not been met and achieving a positive outcome · Have the ability to organise time effectively and stay on top of all queries... See more

  14. Customer Service Advisor

    Wakefield | £10.14 - 10.14 per hour | From Proman

    Customer Service Advisor Monday - Friday - 8.30am - 5pm (Friday finish at 4.30pm) Wakefield Temporary ongoing £10.14 **YOU MUST BE AVAILABLE FOR AN IMMEDIATE START** Customer Service... Advisor The Role The Customer Care Advisor is dedicated to supporting both Senior Advisors and Team Leaders, by responding to customer communications, resolving customer issues as they arise and supporting in the development of improved customer experiences. The Customer Care Advisor will work across multiple mediums, such as email, telephone, social media, letters, with the ability to incorporate future technologies, to a high standard, within a fast-paced environment. * Respond to customer communications via:- Telephone and Email * Information to customers by verifying information... See more

  15. Customer Service Advisor

    Nottinghamshire | £18,500 | From SportsDirect.com

    Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a... passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country! As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact... See more

  16. Customer Service Advisor

    Formby | Up to £8.72 per hour + weekly pay | From JOBWISE

    Jobwise are recruiting for customer service advisor's you will be the first point of contact for our clients telephone and online customers, helping them to place orders, check delivery timescales... and with any general questions or queries they may have. We are looking for enthusiastic individuals with a passion for customer service and the confidence to work well in a team environment. This is a full time, temp to perm role offering GBP8.72 ph with rolling shifts between 8am and 9pm with rolling shifts Monday to Saturday. About The Role: Processing telephone orders Effective after sales support and customer service Being the first point of contact via email, telephone and live chat. Management of your own daily work to ensure maximum efficiency Building on your expertise and the best... See more

  17. Implementation Consultant -SaaS, SQL, Customer Success

    Worcestershire | - £30k-£40k | From Applause IT Limited

    Implementation Consultant - SaaS, SQL, Customer Success, Client-facing, Software Delivery Worcester - £30,000 - £40,000 dependent on experience Implementation Consultant with... experience setting up and configuring customers' software solutions sought by a rapidly growing solutions provider for local councils and governing bodies, based in central Worcester within walking distance to Foregate Street station. Their "customer first" approach starts with their support function - offering new customers a fantastic on boarding process and great ongoing support. They have ... Implementation Consultant you will be an integral part of their Customer Success team - you will oversee the software implementation process from start to finish, often on client-site, ensuring that clients... See more

  18. Customer Consultant

    Newcastle | | From CONCENTRIX

    Take steps towards a new career today! About us… Working with us is more than just a job. It’s work you can feel proud of, with people who make you feel at home. We’re fanatical about our staff,... which means we go above and beyond to give our staff & customers the best possible experience. With some of the world’s biggest and most well-known brands as our clients, chances are, you’ve already interacted with Concentrix! Whether you’re buying a pair of jeans online, calling tech support about your new headphones or ordering a ride share we’re behind the scenes making the customer ... bank. Our customer’s interests are at the heart of everything we do. Our customers are those who find themselves in financial difficulties, which is why our teams play a vital role in listening... See more

  19. SaaS Architect - Customer Data Infrastructure - Hammersmith

    West London | Negotiable | From Newton Colmore Consulting Ltd

    SaaS Architect - Customer Data Infrastructure - Hammersmith A pioneering Medical Devices company, based in Hammersmith, are currently looking for a skilled SaaS Architect to help with... development of a leading customer data infrastructure. Due to the launching of a new ground-breaking medical device we are looking for a SaaS Architect who can take ownership of the development, launching and running of a complex customer data infrastructure. This is a permanent role as the company needs someone to be with the business for years and possibly developing into future management positions. Due to this there is the chance of shares with the business alongside a good starting salary and benefits. The data capturing will merge with iOS and Android data across Cloud Computing... See more

  20. Customer Service

    Rugby | | From Nanotek

    Job Description Customer Service - Rugby - £22K - £26K Job Description Due to the continued growth and success of the company, we are currently seeking the right applicant to join our small... friendly team at our head office. Responsibilities and Duties: - Handle inbound enquiries (calls/e-mails) relating to technical issues within company guidelines - Advise customer on technical matters - Work towards ‘First Contact Resolution’ to deliver the highest quality customer experience on every transaction - Work in a manner that promotes and supports the company brand - Logging customer cases accurately on internal database - Concluding calls/e-mails professionally About you: - You will be a true team player - You will be positive, confident and professional attitude - You enjoy... See more