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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 163,000+ customer service jobs listed on See these below or refine your search above.

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customer service jobs

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  1. Customer Service

    Swindon | £8 Per Hour | From Wise Employment

    6 week temporary booking available for a customer focused individual!! If you are immediately available, able to commit to the full 6 weeks work and have experience in customer service, we want... maximise customer satisfaction. - Maintain electronic and written databases of letters and forms received, information given, services requested and complaints made to ensure accuracy of information, consistency and efficiency when dealing with customers - Encourage feedback on services provided. - Prioritise and complete a wide range of administrative tasks to support other departments ... enquiries, requests and complaints, primarily on the telephone, but also face to face whilst managing the reception service, in writing, and through a range of electronic access channels, to ensure that...

  2. Customer Service

    Nottingham | £17,000 | From DK Associates

    DK Associates are working with a Same Day Loan Company based in Nottingham City Centre, who are looking to expand their Customer Service Team. The reason for the role is due to the company has... recently moving the Customer Service team from Leeds to Nottingham. The company are looking for an individual to be provide an effective, efficient and first-class customer service. The role will include providing guidance and support on a range of company products and services within a contact service centre environment. The role will include handling inbound customer calls and an element of administrative duties such as chasing up documents to authorise loans. Training will be provided for the first two week, and the right candidate would need to pass DBS and Credit Check...

  3. Customer Service

    Sunderland | 16,360.46 | From BGL Group Limited

    Customer Service Fusion Contact Centre, part of the BGL Group "We'd like you to join us!" We are recruiting for the next Customer Service Superstars! Do you want to work for a company... offering you the opportunity to join the BGL Group as a Customer Experience Representative. As part of this role you will deliver exceptional customer service, enjoy working as part of a thriving team and will be flexible to work between the hours of 8am and 10pm Mon-Fri, 8am-6pm Sat & 9am-5pm Sun. So, if you have customer service experience within a contact centre or hospitality environment, we ... where the customers' experience is at the forefront of the business? We have recently been awarded bronze in the European Contact Centres of the Year Awards so if you want to work as part of an...

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  5. Customer Service

    Norwich | 16k-25k OTE | From Epos Now Ltd

    Our Customer Service Consultants provide first line support to our customers on a wide range of queries and technical support issues. After completing your initial training you will be a product... expert. Your guidance and advice will help ensure our customers get maximum value from their Epos system. Whilst providing first class customer support you will naturally identify opportunities to sell additional products and services which will further enhance your customers business. Here at EPOS NOW we have been named as one of the fastest growing companies in the UK for the past 2 years ... build strong relationships with our customers in short spaces of time. - Ability to demonstrate customer focused thinking and commercial awareness. - A great problem solver and opportunity...

  6. Customer Service

    Peterborough | Competitive | From BGL Group Limited

    Fusion Contact Centre, part of the BGL Group "We'd like you to join us!" We are recruiting for the next Customer Service Superstars! Do you want to work for a company where the customers... us and that's not surprising since we've been awarded 'bronze' in the European Contact Centre of the Year Awards! So if you've got customer service experience, kick start your career with the BGL ... , then look no further! About BGL Group BGL Group is one of the UK's leading digital distributors of household finance products to more than eight million customers, and owns brands including ... the next big thing that makes BGL a unique place to work. We actively encourage people to interact, meet new colleagues and share ideas, and empower people to make a difference. The BGL customer...

  7. Customer Service Advisor

    Barnstaple | 18,000 - 22,000 | From CVWOW

    Are you experienced in Customer Services and are looking to take on a new challenge? If so Viridor is now recruiting and looking for individuals just like you! Viridor is one of the UKs leading... Service Advisor to join our team in Barnstaple, working 37.5 hours Monday to Friday. What will I be responsible for? Joining our team as a Customer Service Advisor, you will champion and deliver Customer Service Excellence to new and existing customers. Duties include: * Answer, log and resolve all inbound enquiries to the depot in a timely and professional manner * Initiate, maintain and review all customer data on the appropriate systems ensuring customer requests are communicated effectively within the depot. * Promote national and local Viridor services to new and existing...

  8. Customer Service Advisor

    Caerphilly | | From CVWOW

    Customer Service Advisor- Financial Services Spring into Summer with a new and challenging career. Take the opportunity to join Link Financial Outsourcing and drive your career forward within... of the leading names in our industry and we are continuing to grow. If you are passionate and committed to providing high quality customer service we would like you to be part of our growth! Role As a member of our Customer Service team you will thrive on finding the right solution for our customers who maybe in difficult financial circumstances and aim to provide them with the right advice to ensure a positive, ethical and affordable outcome. As our Customer Service Advisor, you will need to be able to demonstrate the following: * Strong customer focused approach * Excellent...

  9. Customer Service Advisor

    Caerphilly | | From CVWOW

    OPEN DAYS THURSDAY 25TH- 27TH JULY 2017 Customer Services Advisor- Financial Services Spring into Summer with a new and challenging career. Take the opportunity to join Link Financial... Outsourcing and drive your career forward within our expanding and dynamic environment as a Customer Services Advisor. Salary starting at 15,300 per annum plus regular incentives and generous ... quality customer service we would like you to be part of our growth! Role As a member of our Customer Service team you will thrive on finding the right solution for our customers who maybe in ... call centre experience is not essential, but we are looking for people who can demonstrate a customer service ethos which lives up to our values and expectations. The customer is at the heart of what...

  10. Customer Service Assistant

    Dunblane | 7.50 per hour | From CVWOW

    Exciting opportunity for Retail Sales Assistant / Customer Service Assistant to join our team for a new store opening! Euro Garages is one of the UKs largest privately owned forecourt operators... Service Assistant to join our Greggs team! Greggs is the UKs leading bakery food on the go retailer and is opening more stores! Serving millions of hungry customers every day our products are delicious ... essential due to site location on the A9 in Balhaldie. The role of a Retail Sales Assistant / Customer Service Assistant Even though there isnt any specific experience for this job, a background in a customer service environment will always help. People who arent afraid of hard work and thrive in a fun workplace are perfect and we provide all the training you will need to be fantastic at your job...

  11. Account Manager - Customer Service

    Bromley | £22 - £24,000 | From Dartford

    A client based in central Bromley is recruiting for an Account Manager - Management of own portfolio of clients on a day-to-day basis, dealing with all customer and supplier queries relating to... the relevant bureau - Liaising with customers and suppliers in a professional way to ensure the smooth running of the bureau and resolution of any queries - Knowledge of own customer invoice cycle and ability to plan own workload to accommodate this Skills Required - Ability to prioritise and manage own workload - Ability to take responsibility for issues and their resolution - Experience of data validation, manipulation and management - Excellent customer service skills - Good standard of education to include A-C GCSE in Mathematics and English or equivalent - Excellent written...

  12. Customer Service Advisor

    Harwell | From £22,250 + Benefits | From Jisc

    Customer Service Advisor Lumen House, Harwell (Oxford) From £22,250 About us Jisc's vision is to support the UK's education and research sector in becoming a world-leader in the use... brand. To help us achieve our vision, we're looking for talented people who are delivery focused and truly believe in Jisc's aspirations. About the Customer Service Advisor role We're looking for a Customer Service Advisor with exceptional customer service skills and a keen interest in technology. You will be advising on enquiries relating to our services which include server certificate ... you This role would suit someone with excellent customer service skills, looking to start a career in IT. You'll need experience working in an office based customer service role. It is essential...

  13. Customer Service Administrator

    Alton | BASIC £22,000 - £25,000 + Bonuses | From

    Customer Service Administrator Inspired Protect is a youthful company based in Alton with staff of all ages, a fun but hardworking environment, if you enjoy a challenge this is the perfect... of Insuranceapplications, chasing third parties and provide a high level of customer services.The objectiveis to make sure a customer has a smooth process from application stage, through to completion including after sales care, while always maintain the highest possible standards of customer service. You should be an experienced processor, with good typing skills. This role offers the opportunity to join afast growing Financial Services Broker and offers excellent opportunity to develop your career within the company as it grows. The role - Deal with inbound general queries from clients, by telephone...

  14. Customer Service & Account Executive

    Witney | £2 - £20k pa + 2000 | From Manpower

    Would you like to work for a reputable company and be an integral part of a close knit team? I have an exciting job opportunity as a Customer Services Advisor available. The position requires... someone who will provide exceptional customer service to all customers, encompassing a good understanding of their needs, processing their requirements with speed and accuracy and be sympathetic to their problems whilst offering them proactive solutions. Key Duties: *Customer relationship management *Process orders received via XML, fax and email with accuracy and speed *Offer alternative products for out of stock items *Promote new products *Maximise order book fulfilment by liaising with Supply Chain and Warehouse *Be able to give technical information on products confidently over...

  15. Customer Service Advisor

    Harwell | From 25,000 + Benefits | From Jisc

    Technical Customer Service Advisor Lumen House, Harwell (Oxfordshire) From £25,000 About us Jisc's vision is to support the UK's education and research sector in becoming a world-leader... technology brand. To help us achieve our vision, we're looking for talented people who are delivery focused and truly believe in Jisc's aspirations. About the Technical Customer Service Advisor role We're looking for a 1st line support Analyst with exceptional customer service skills and a keen interest in technology. You will be advising on issue with our products, including our ISP ... the lead on difficult issues, offer guidance, answer questions the team may have, and assist with training. About you You'll need experience working in an office based customer service role...

  16. Customer Service Advisor

    Swindon | £16000 - £17500 per annum | From FRANKLY RECRUITMENT

    Customer Service Advisor We are currently recruiting for Customer Service Advisor for a great company located in Swindon's town centre. The role will be Reporting to the Customer Services... Supervisor Manager the Customer Service Advisor will be responsible for customer support for a number of client & company programmes. You will be responsible for: * Handling customer telephone enquiries * Handling customer email enquiries * Following standard daily customer service procedures * Liaison with internal departments - Compliance, Operations and Accounts. * Recording all customer queries * Utilising various in-house customer service applications * Problem solving any issues that may arise * Recording customer expressions of dissatisfaction and complaints...

  17. Customer Service Team Leader

    London | £18000 - £24000 per annum | From RECRUITMENT GENIUS

    This is an exciting opportunity to progress your career by joining an award-winning online software company, operating in the charity sector. This innovative and rapidly growing company is... looking for an experienced and motivated Customer Service Team Leader, to become part of their successful team. As a Customer Service Team Leader you will be working on the telephone, within ... the customer service experience, allowing you to make your mark and progress your career within the company. Roles and Responsibilities: - Ensuring overall customer satisfaction - Replying to ... - Obtaining customer feedback and reviews - Office administrative tasks Requirements: - Previous customer service experience (ideally within an online business or within a technical support...

  18. Customer Service Manager

    Wolverhampton | £25k pa | From EP Professional

    Customer Services Manager We are recruiting for a Customer Service Manager on behalf of our clients based in Bilston. Duties and Responsibilities of a Customer Service Manager - To... include administration, payroll (wages back up). Details of a Customer Service Manager - Location: Wolverhampton - £25,000 per annum. - Hours: Mon-Fri 40 hours Per week - Temporary to Permanent Skills and Experience of a Customer Service Manager - Commitment to raising standards of customer service and support. - To take personal responsibility for making things happen. - Excellent ... establish & agree customer requirements for Quantity, Quality, Delivery & Cost with customer and Operations Manager. - To price check new and existing business through the pricing/costing model...

  19. Customer Service Advisor

    Stockport | dependant on experience | From THE BUSINESS CONNECTION

    This position of Customer Service Advisor offers a fantastic opportunity to join a growing and evolving company who are looking for a candidate with previous Customer Service experience to join... their friendly team. Prior experience of working as a Customer Service Advisor is vital, and previous telephone experience would be of benefit, but not as necessary as the right attitude and skills. Our client is offering a good starting salary, free parking and open plan offices. It is essential you have previous Customer Service experience and a positive, can-do attitude to your work. The Customer Service Advisor will have good communication skills, both verbal and written and will be looking for a new opportunity with a well-established organisation to progress and develop your...

  20. Customer Service Agent

    Swindon | £8.00 per hour | From FRANKLY RECRUITMENT

    Hours are Mon-Fri 6am-2pm/9am-5pm/12pm-8pm Sat 6am-2pm/9am-5pm/12pm-8pm Sunday 7am-1pm Weekends 1 out of every 4 Inbound and outbound calls regarding queries on deliveries and parcels... and customer issues Business to business and retailers Must have: * Excellent telephone manner * Good team player * Able to work under pressure * Work weekends * Would consider candidates without call centre experience as long as customer facing skills or customer service skills...

  21. Dutch Customer Service Advisor

    Redhill | £18000 - £20000 per annum | From ABL RECRUITMENT

    Job title: Customer Service Advisor Department: International Emergency Medical Assistance Start date: 27th July 2017 Shifts: 14:30: 22:00 Thursday - Monday Salary: £17,500 + 15% shift + £500... claims decisions -Actively adding to safe, cost effective service delivery -Encouraging excellent communications to all job interfaces -Ensuring that all protocols for the delivery of good customer service are kept current, compliant with regulation and that they are adhered to. In the course of your duties, you are required to always consider the needs of the customer and how best you can serve ... ) - Excellent customer service skills -Excellent communication skills...