Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 31/10/2020. See these below or refine your search.

customer service jobs

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  1. Customer Service Administrator

    Hull | From £18,000 to £21,000 per annum | From IPL Global

    The Customer Service Administrator Role - To assist the customer service team with daily administration duties Sitting on reception and directing calls to the relevant department Ordering... office stationary and supplies Completing monthly expenses Keeping two meeting rooms tidy and organised Holiday cover for Customer Service Department Sending post and samples Order inputting The Business  As the Customer Service Administrator you will be working within a small customer service team to deliver an exceptionally high level of customer service to all existing and new customers. We are looking for a highly driven individual who has experience working within a customer service administrator position or similar. IPL Plastics group (formally One51) trades as part... See more

  2. Customer Service Advisor

    Telford | | From ChoiceShops

    Full Time – 37.5hrs Monday – Friday Hours: 09:00-17:00 We are seeking talented individuals, with the passion to succeed, to join our head office based in Telford. Can you, through innovation and... drive, make great things happen? Do you want to join a team of outstanding individuals to revolutionise the customer experience? Key Responsibilities: · Delivering an exceptional customer experience through multi-channel contacts- including inbound calls and customer emails · Drive customer loyalty through cross-selling the great value products and services that we offer · Undertake ... demonstrate empathy and understanding · Ability to influence · Problem solving · An eye for detail and accuracy · Passionate about delivering an awesome customer experience... See more

  3. Customer Service Administrator

    West London | From £30,000 to £35,000 per annum | From Valda

    Customer Service & Business Administrator - £30-35k + bonus A growing global eCommerce company that retails in stylish, high quality furniture and furnishings. Our mission is to provide... a system of recurring checklists. We are looking for a person to manage both our Customer Service and our most critical business processes - the engine of the business!  The Role This is a varied position that will see you managing customer service (email only) while also executing most of our recurring checklists, from marketing processes to supply chain and finance processes. The role is ... of the business and suggest improvements to become even more automated and streamlined  Escalate business problems to the management team  The Person Prior customer service experience by... See more

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  5. Inbound Customer Service Advisor

    Manchester | - £19k | From Just Housing

    Customer Service Agent We are a social housing out of hours call centre who take calls from tenants all across the country who have emergency repairs in their properties. By asking questions we... only agents. We offer a 247 service so work 365 days per year including all bank holidays + public holidays. Hours can vary from 16:00 – 23:30 Mon to Fri and 07:00 to 23:30 Weekends... See more

  6. Customer Service Assistant

    Letchworth Garden City | £9 per hour | From HB Forces

    Remote Customer Service Assistant **This is a REMOTE 5 hour a week position, you must be available lunchtimes, evenings and Friday afternoons** HB Forces are a Tax Reclaim specialist... for Military Professionals. We also support Self-Employed professionals with their Self-Assessment Tax Returns. We are seeking a Customer Service Assistant to look after the day to day contact with our clients via telephone and updating them throughout the claim process. Full training will be provided. Key Responsibilities: - Conduct initial telephone introduction calls - Complete claim ... - Provide further telephone support for clients as and when required Key Requirements: - You will have held recent customer service positions - You will have held telephone based roles - You will... See more

  7. Customer Services Administrator

    Hayes | Competitive salary based on experience | From Levantine (UK) Ltd

    We are looking for a Customer Services Administrator. The right candidate will report to the Customer Services Manager. Your main responsibilities are in the job description below. This is... and other logistics documentation Trouble shoot day to day issues regarding customers’ and suppliers’ deliveries Monitor and measure service levels using client and supplier information ... customers, including quotations, acknowledging orders, updating on the progress of the orders Pre-and post-sales orders administration, including issuing relevant documentation Process all ... orders administration, including entering into QuickBooks with relevant documentation Logistics administration Liaise with customers and third parties to organise consignments domestically... See more

  8. Customer Service Agent Hair Extension Sales

    Banbury | - £16k-£19k | From Banbury Postiche

    Job Description – Customer Service Agent Summary of Role: This role is split between Administration, Account Management, and Customer Service, and requires someone with experience with... dealing with customers primarily over the telephone.  Rapture is an innovative Hair Extension system that is currently supplied to more than 500 salons throughout the UK, part of the role is taking incoming orders from these salons, inputting the orders onto the company systems, picking, packing and dispatching the orders, dealing and recording customer complaints, a high degree of accuracy is required in this role. A large part of this role with answering customer queries. You will also be assigned a list of existing accounts to manage, update, and assist with their development... See more

  9. Graphic Design, Marketing & Customer Services Executive

    Preston, Lancashire | From £23,000 to £28,000 per annum | From Primary Teaching Services

    Graphic Design, Marketing & Customer Services Executive I f you are committed to delivering excellent Graphic Design and have skills in Customer Service and Digital Marketing then we have an... posters, stickers, certificates, stampers, and much more… Your role as our Graphic Design, Marketing & Customer Services Executive would include: Designing artwork for bespoke products aimed at ... , the website and social media banners. Your role would require good customer service skills, so you must be confident on the telephone, confident using in-house computer systems and Excel, Word ... Design, Marketing & Customer Services Executive, your Essential Attributes need to be: - Graphic Design Experience using InDesign, Photoshop & Illustrator; - Ability to be flexible... See more

  10. Customer Service and Sales Assistant

    East London | Up to £8.75 per hour | From DilsSupply

    Our Sales Assistant position offers so much more than serving from behind a till. We want hands-on, committed individuals you will become an expert in the wide range of bikes accessories and... services that we offer You will be a representative of Outdoor Gear and an ambassador for the business. Previous experience in a customer service role or knowledge of bikes would be great, but this is not essential. You will be given full in-house training. About You: You will… Be passionate to drive sales Hard working with great communication skills Genuine love Cycling or Sport. Experience in a retail bicycle environment. A desire to progress, learn and improve The ability to multitask and handle the pressure of a busy day. Attention to detail on... See more

  11. Customer Service

    Brighton | £20,000 per annum | From Instant Impact

    Octopus Energy  is a renewable energy supplier making waves in the industry. As an agile and innovative scale-up, they bring bold new products to the market and champions fairness and... transparency, all while maintaining an excellent standard of customer service. Their business was founded on a few key principles. Firstly, they provide green energy to the mass market (their ... full responsibility for all issues that you come across, you’ll be delivering end to end customer service. Every day, they come across problems not seen before, and those in Operations are tasked ... succeeded because of their people. Those people are: Open Minded Approachable Inclusive Dedicated to sustainability Excited to help customers Strength of character: Customer service is... See more

  12. Customer Service

    Colchester | £17000 - £17500 per annumtxtSalaryFrom=17000 | From Pure Resourcing Solutions

    We are delighted to be recruiting a 6 month fixed term contract for Customer Service Advisor to work with an exciting media company based in Colchester. The ideal candidate will have; -Strong... admin experience - Excellent written and verbal communication. -Excellent customer service -Ability to liaise with clients and internal departments at all levels. -Good knowledge of Microsoft office packages -Strong attention to detail -Good organisation and planning skills If you would like more information on the above role please contact Lizzie at Pure... See more

  13. Customer Service and Sales Assistant for Germany

    Newcastle Upon Tyne | From £17,000 to £19,000 per annum | From Factory35

    Customer Service & Sales Assistant for Germany Factory 35 is an image library that specialises in the production of imagery captured specifically for the global automotive advertising... responsible for all German Sales, Customer Service and Marketing duties.  Responsibilities Market research (15%) Perform market research and identify relevant clients Promote Factory 35’s services to identified clients Sales (50%) Maintain and develop relationships with German customers via frequent email and phone communication Help identify new German ... Customer service (35%) Respond to German email/website enquiries, quote and image brief requests Assist setting German customers up on website and granting correct level of access... See more

  14. Customer Service

    Southampton | | From Adecco

    Customer Support Specialist Southampton Permanent £22,500 per annum Answering incoming calls ensuring excellent customer service throughout Answering customer queries relating to the browsing... their car to the delivery / after purchase Updating and maintaining customers details on the company database Being professional, helpful and supportive, ensuring we are exceeding customers' expectations at every opportunity Building a rapport and assisting all customers to resolve any complaints/issues The ideal Customer Support Specialist: Experience within a customer service or call centre environment Outstanding communication skills with an eye for detail Able to work under pressure in a fast moving, ever-changing environment A focus on quality, taking pride in your work and willing to... See more

  15. Customer Service

    Manchester | | From Search Consultancy

    Customer Service Representative - working from home Temp Up to £9ph Full time - Shifts - weekends included Do you want to work from the comfort of your own home? Do your customers think that... provide amazing customer service and do you enjoy helping people? If you've answered yes to both these questions then this customer service job may be right up your street. Believe us, you'll be ... a dedicated point of contact here with us. They will make sure you settle in OK and of course make sure you get your weekly, yes weekly pay! A bit about this customer service representative job: First ... it's a great way to improve your customer service skills and boost your awesomeness. It's really satisfying when you're able to turn a tricky situation into a positive end result for a customer... See more

  16. Customer Service

    Trafford Park, Stretford, Manchester, UK | | From The Vella Group

    Customer Service Receptionist We are looking for a Customer Service Receptionist to join us in our next venture in Trafford Park, Manchester. Apply now to not miss out on this fantastic... Service Receptionist are the face of the Company, therefore a desire to deliver extraordinary customer service is a must, as well as the ability to handle customer concerns and develop an exceptional resolution. Within this role you will be required to arrange collection and delivery of customer’s vehicles. Working closely in partnership with our Customer Service Drivers and Vehicle Damage Assessors, to ensure that decisions are made to guarantee an exceptional customer service is delivered to all our customers. As a family business we pride ourselves on being a close-knit team, and a culture... See more

  17. Customer Service

    Ipswich | | From HR GO Recruitment

    Customer Service Representative's: Home based - Any 5 from 7 days, betwe 08:00 and 20:00 Hourly rate of £9.00 p/h 37.5 hours Own IT with Windows 10as a minimum and good home wifi required... Working on behalf of our client on a Public Sector related campaign. A successful Customer Service Representative Will Ideally have… Excellent customer service A friendly approach Experience in dealing with a high volume of calls from a varied customer group. Excellent Keying/Listening & Data Inputting skills. Ability to navigate around a P.C comfortably. A good record of punctuality. Resilience and good work ethic. You will require a current or new DBS certificate. If you believe you have what it takes to be a customer service representative, then we would love to hear from... See more

  18. Customer Service

    Rugby | | From Nanotek

    Job Description Customer Service - Rugby - £22K - £26K Job Description Due to the continued growth and success of the company, we are currently seeking the right applicant to join our small... friendly team at our head office. Responsibilities and Duties: - Handle inbound enquiries (calls/e-mails) relating to technical issues within company guidelines - Advise customer on technical matters - Work towards ‘First Contact Resolution’ to deliver the highest quality customer experience on every transaction - Work in a manner that promotes and supports the company brand - Logging customer cases accurately on internal database - Concluding calls/e-mails professionally About you: - You will be a true team player - You will be positive, confident and professional attitude - You enjoy... See more

  19. Customer Service

    Hampshire | | From Search Consultancy

    Telesales - Portsmouth £ 18,000 PA & Uncapped Commission OTE £24,000 Plus many Additional Bonus's Our fantastic client in Portsmouth has a number of opportunities to join them as their new Telesales... Agent supporting them with their growth on a campaign where they have partnered with a well known market provider! Location: Portsmouth Centre - near bus stops and train station. Free parking 10 min walk away - office based There will be on going support and training provided! The Role * High outbound calling * Building relationships with customers on the phone * Selling the product to the customer and going through the benefits of using them * Building rapport and discussing alternative products * Understand the customer needs Benefits: Regular incentives to win prizes, 28 days holiday... See more

  20. Customer Service Inbound

    Glasgow | £17076 - £18137/annum | From Hiredonline

    Customer Service Advisor Glasgow £18,137pa A fantastic opportunity has arisen for hard-working, customer focused call centre advisors looking for a fresh approach to inbound customer... service. As a member of the team, you will play a huge part in providing outstanding custome... See more

  21. Customer Service Administrator

    Basingstoke | £10.50 - £12 per hour | From Manufacturing

    customer service administrator £10 - £12 an hour PAYE Basingstoke 3 month contract days - Mon - Thursday (34 hours a week ) 8am - 4:45 Must be available to start ASAP I am looking for... customer service administrator for an engineering client of mine due increased orders. The customer service administrator will be doing the below- - scanning and saving of orders - Checking orders, order entry. - R... See more