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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 197,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Service

    Bournemouth | £18,200 - £19,500 + Benefits + Bonus | From Vitality

    Customer Service, Bournemouth, £18,200 - £19,500 + Benefits + Bonus Start Date: 4th June 2018 Vitality is an award winning, dynamic and vibrant financial services provider, with... ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. Our Customer Service Adviser  will receive ... of everything we do, so taking ownership, a commitment to brilliant customer service and being able to work in a team is essential. To become our Customer Service Adviser , you will have the below skills and experience: Experience within a customer service role is preferable but not essential Ability to communicate well, both written and verbally Adaptable in a fast paced work environment... See more

  2. Customer Service

    Bournemouth | £18,200 - £19,500 + Benefits + Bonus | From Vitality

    Customer Service - Specialist Care, Bournemouth, £18,200-£19500 + Benefits + Bonus Start Date: 8th May 2018 Vitality is an award winning, dynamic and vibrant financial... services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. Our Customer ... private medical insurance - A comprehensive flexible benefits scheme - Stakeholder Pension Plan with employer contribution - Vitality Partners and Rewards As our Customer Service - Specialist ... conditions. The Customer Service - Specialist Care duties and responsibilities: - Provide a professional, efficient, courteous and accurate support to members requiring treatment and support... See more

  3. Customer Service

    Bicester | £20000 - £22000 per annum | From Pertemps (Banbury)

    Do you have a proven track record in Customer Service? Have you previously worked in an office based customer service role? Do you have excellent communication skills? This opportunity is for... highly successful company based in Bicester who are looking to expand their already thriving team. This role has come about due to growth of the team, hence our client are looking to employee an additional Customer Service Executive. You will provide excellent customer service both internally and externally. You will champion the customer on their behalf while still remaining cost focussed and ensuring KPIs are met. You will support the internal sales teams with customers and pricing and credits. Skills and experience required - - Proven track record within customer services - Ability... See more

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  5. Customer Service

    Nottingham | Competitive | From Blinds2go LTD

    Customer Service Agent We are a fast growing online retail company on the look out for talented and energetic customer service agents to join our friendly team. As the first point of contact... to manage your own workload and work independently Experience Previous customer service experience. (Call centre experience desirable but not essential) Experience working in a busy, fast ... with our customers, you’ll be the face of the company charged with upholding our values, making things simple for the customer and being an approachable voice on the end of the phone. We’re looking for bright people willing to go the extra mile, someone who can get to the bottom of customer enquiries in a prompt, professional and helpful manner. In return we’ll provide a fun working... See more

  6. CUSTOMER SERVICE

    Cambridge | £16500 - £18000 per annum + PENSION, FREE PARKING | From Progressive Personnel

    CUSTOMER SERVICE TOUR OPERATOR, CAMBRIDGESHIRE £16,500K - £18,000 This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range of exciting... worldwide destinations, which are sold through travel agents to the public is available They are looking for an experienced administrator to support a team of travel agents. The ideal candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role ... a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service role... See more

  7. Customer Service

    Tamworth, Staffordshire | £8.5 - £9 p hour | From EP Professional

    Customer Service Adviser We are recruiting for a Customer Service Advisor on behalf of our clients based in the Tamworth area. As a Customer Service Adviser you will be responsible for the below... Duties and Responsibilities of a Customer Service Advisor ·The role will consist mostly of dealing with complaints ·You will be required to deal with calls in a professional manner ·Nature of calls will be from a mixture of Trade customers i.e. garages or private customers Details of a Customer Service Advisor ·46.5 hour week. Shifts are as follows; ·Week 1 (Monday - Friday) 3 Early shifts (08 ... 08.30-17.30 ·Location: Tamworth ·Temporary - 4 Weeks ·£8.50 - £9.00 ·40 min Lunch Skill and Experience of a Customer Service Advisor ·Good attention to detail ·Friendly disposition with confident... See more

  8. Customer Service

    Melton Mowbray | £15000 - £16000 per annum | From Leicester Commercial

    Job Title: Customer Service Operative Hours: Monday - Sunday 37.5pw Location: Melton Mowbray Job Role An exciting opportunity has arisen for a Customer Service Operative to join a thriving... organisation in Melton Mowbray. If you are a customer focused individual who wants to work for a growing organisation with a great working environment then we want to hear from you. As the customer service operative you will be responsible for: `` Prepare systems for daily customer contact. `` Process emails from customers and respond in line with client SLA. `` Receive in bound calls from ... . `` Monitor own performance and seek ways to improve quality and efficiency. `` Follow company health and safety procedures. The ideal customer service operative will have the following: `` Customer... See more

  9. Customer Service

    Boston | £9.9 per hour | From Niyaa People Limited

    Customer Service Administrator Boston - UK Temporary - Ongoing Salary from : £9.90 per hour Interviewing: 11th April 2018 To start: 19th April 2018 Do you want to work for a fantastic company... with a friendly and hard-working team? Are you immediately available and ready for a new challenge? The Company An immediate temporary opportunity has arisen for an experienced Customer Service ... a Customer Service Representative for their Boston office to join their small but growing team. The Role - You will be able to work well under pressure - Assist new and existing customers with their ... Service Representative you will: - Have experience within a similar type role, such as: repairs scheduling or high level, fast paced customer service environments - A background within a housing or... See more

  10. Customer Service

    Altrincham | Up to £165 p day | From Time Recruitment Solutions Ltd

    Customer Advisor £165 Day rate (£42k FTE) - ALtrincham Six month contract Our client based in Altrincham are looking for a an inbound/outbound telephone based Customer Claims Advisor on... dealing primarily with inbound calls and making outbound calls to existing customers to substantiate and evidence the basis of each claim, ensuring that they receive a professional service at all times ... , enthusiastic and outgoing and will have excellent customer service skills. You will be natural at building rapport with customers and will quickly gain their confidence. The Candidate "Experience of working within Financial Services "Excellent Customer Service and Sales skills "Strong attention to detail "Ability to process high volumes with a high level of accuracy "Experience... See more

  11. Customer Service

    Market Harborough | £18000 - £20000 per annum | From Leicester Commercial

    Pertemps are excited to be assisting a prestigious client in Market Harborough, in recruiting Full Time, Temporary inbound Customer Service Representatives. The Role As a Customer Service Advisor... within our Inbound & Outbound Contact Team, you will be assisting clients and prospective clients with inbound telephone enquiries, as well as proactively making outbound calls to existing clients, providing a high level of customer service. Working hours This is a full-time role (37.5 hours per week). Because our clients can often only speak with us outside of regular office hours, it is ... Saturdays (9:00am - 1:00pm) shared across a staff rota. What are we looking for? To be considered for this role you must have: - Previous experience providing customer service by telephone... See more

  12. Customer Service

    Woking | Unspecified Competitive | From The Wisley Golf Club Plc

    About Us: The Wisley is one of the most prestigious golf clubs in the UK with unrivalled facilities. It is an exciting time to join The Wisley with a major Clubhouse refurbishment completed... at the end of March 2018. Due to continued growth We are looking for vibrant, and positive people to join our customer facing team. The Role: The role includes day to day running of the driving range and bag store, as well as offering our members and guests a world class customer service.  We Provide: ·Training and personal development ·Discounts on staff purchases and external discounts with major retailers ·Complimentary Meals on shift and staff drinks ·28 days holiday (calculated pro rata) increasing by one day for every year of service ·Life... See more

  13. Customer Services

    Glasgow | Up to £7.83 p hour | From Gi Group Recruitment Ltd - Glasgow

    Immediate Start Our Client, a well-known, house hold name require 4 temporary Customer Service Operatives to contact existing customers and setting appointments for them to meet with a Consultants... This is an 8 week project possibly longer This is not home improvements, financial services or debt collection NO cold calling NO hard sales ALL information has been qualified ALL contact are previous customers Have you customer service experience, Are you available immediately , Are polite and courteous Based in Queenslie Hours 40 HRs per week Monday to Friday ( no weekends) 8.30am - 5.30pm. £7.83 per Hour If you believe you have the skills required, available immediately and are interested in this vacancy please forward an up to date CV... See more

  14. Customer Service

    Glasgow | Up to £10.57 p hour | From Rullion - Specialist Markets Build

    Customer Service Inbound £10.57 per hour Glasgow Thursday 1900 - 0000 Friday 1730- 21:00 Saturday 1600 - 2000 Sunday 0800 - 1330 I am currently recruiting for a global energy company...-backs, management in response to rapidly changing incoming call situations. Dealing with customers/complaints and ensuring customers are provided with a high standard of service. Making outbound calls ... and world leader in wind energy. They provide energy management and supply of gas and electricity in the UK. Main Responsibilities Working as part of a team dealing with customer phone calls relating to Faults, Emergencies and other distribution matters to provide the key point of customer contact for the company's distribution customers. Handling incoming calls from customers relating to... See more

  15. Customer Services - Customer Service Advisor

    Leeds | Up to £17250 pa | From HSBC

    Customer Service Advisor - HSBC - £ 17,250 starting salary, increasing to at least £18,250 after 12 months (subject to performance) Job summary: Working as a Customer Service Advisor you'll...-and-beyond for our customers. Everything else we can teach you! What will I be doing as a Customer Service Advisor? Engaging with a wide range of customers over the telephone Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way Identifying suitable products and making recommendations to suit customers ... answer calls from our customers and take the hassle out of banking for them. Our customers call us for all sorts of reasons and tell us they want their requests dealing with speed, certainty... See more

  16. Customer Services - Customer Service Advisor

    Swansea | Up to £17250 pa | From HSBC

    Customer Service Advisor - HSBC - £17,250 starting salary, increasing to at least £18,250 after 12 months (subject to performance) Are you looking for a role where you can truly support us in...' expectations. Our Customer Service Advisors deliver a superior service to each and every customer who contacts our centre. By truly listening to them you will understand their banking needs and you will ... , internet cafe and games room. We have a dedicated team focused on creating an enjoyable working environment and organising regular social events. What will I be doing as a Customer Service Advisor? Engaging with a wide range of diverse customers over the telephone Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication... See more

  17. Customer Service - Customer Service Officer

    Leeds | Neg. | From HSBC

    Customer Service Officer - HSBC - £17,250 starting salary Are you looking for a role where you can truly make a difference to our customer's lives? If the answer is yes, then this is the role..., and basically people people, on a full time basis to join our inbound customer service teams. What will I be doing as a Customer Service Officer? You will answer inbound calls from our customers and help them with their mortgage and banking enquiries Building a friendly rapport with our customers by truly listening to their needs you will support them with the products and services that are right for ... and services we offer To be successful in this role you should meet the following requirements: Experience in a relevant environment i.e. front-line Customer Services. A proven track record... See more

  18. Customer Service Consultant - Customer Service

    Bournemouth | £18,000 | From Ageas Insurance Limited

    Customer Service Consultant - Customer Service Job Ref 560118-6361 Closing Date 1/2/2018 Advertised Range (External) £18,000 Type Permanent Full-Time Department Operations Location... City Bournemouth Job Purpose Customer Service Consultant: When our customers need to talk to us about their home or car insurance our Customer Service Consultants are there to make insurance ... for the 9th consecutive year. With around five million customers nationwide, everyone in Customer Service cares about making a difference. Quite simply, you’ll be the voice of Ageas and whatever the next call brings, your goal remains the same - to put the customer first and impress with your insurance knowledge and commitment. With Customer Service start dates throughout this year and next... See more

  19. Customer Service Advisor

    Leeds | Market related | From StepChange Frontline, Customer Service

    Customer Service Advisor Location: Leeds Salary: £20,155 per annum Hours: Monday to Friday, 10am to 6pm About the company: Our client help people get their finances back in shape... and their lives back on track. This is what makes them the UK's leading debt charity. Duties of the Customer Service Advisor: To conduct reviews with clients by telephone and where necessary ... targets To participate in activities and workshops to improve the business processes and debt advice practices Adherence to FCC's policies and procedures Requirements of the Customer Service ... deadlines Reliable, flexible and responsive with the ability to react to changing customer service demands Deals with customers in a polite, friendly and positive manner Customer Service Advisor... See more

  20. Customer Service Advisor

    Leeds | Market related | From StepChange Frontline, Customer Service

    Customer Service Advisor Location: Leeds City Centre Salary: £20,155 per annum­ Contract - 18 month Fixed Term Contract starting June 2018 About the company: Here at StepChange Debt... Charity we help people get their finances back in shape and their lives back on track. This is what makes us the UK's leading debt charity. As a Customer Service Advisor you will be expected to provide appropriate advice, support, budgeting and money management assistance to clients who have contacted StepChange Debt Charity with a debt problem Duties of the Customer Service Advisor ... for own personal development Support other areas of the charity as required and actively take part in any other duties commensurate with the role. Requirements of the Customer Service Advisor... See more