Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 12/05/2021. The most searched categories in are Accounting, Management, Engineering and Sales.

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  1. Customer Service Specialist

    Southsea, Hampshire | From £21,000 to £23,000 per annum | From Customer Management Resourcing

    Customer Service Specialist- £21,000 (£23,000 After Quality KPI's are met)  You will be responsible for delivering outstanding levels of customer service to customers and ensuring... interactions meet with regulatory standards. You will also be responsible for managing escalations through to resolution. We are recruiting for a team of passionate customer service advisors who are solutions focused and c... See more

  2. Customer Service Specialist

    Fareham | From £21,000 to £23,000 per annum | From Customer Management Resourcing

    Customer Service Specialist- £21,000 (£23,000 After Quality KPI's are met)  You will be responsible for delivering outstanding levels of customer service to customers and ensuring... interactions meet with regulatory standards. You will also be responsible for managing escalations through to resolution. We are recruiting for a team of passionate customer service advisors who are solutions focused and c... See more

  3. Customer Service Specialist

    Petersfield, Hampshire | From £21,000 to £23,000 per annum | From Customer Management Resourcing

    Customer Service Specialist- £21,000 (£23,000 After Quality KPI's are met)  You will be responsible for delivering outstanding levels of customer service to customers and ensuring... interactions meet with regulatory standards. You will also be responsible for managing escalations through to resolution. We are recruiting for a team of passionate customer service advisors who are solutions focused and c... See more

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  5. Customer Service Specialist

    Basingstoke | From £21,000 to £23,000 per annum | From Customer Management Resourcing

    Customer Service Specialist- £21,000 (£23,000 After Quality KPI's are met)  You will be responsible for delivering outstanding levels of customer service to customers and ensuring... interactions meet with regulatory standards. You will also be responsible for managing escalations through to resolution. We are recruiting for a team of passionate customer service advisors who are solutions focused and c... See more

  6. Head Of Customer Services

    Kent | Market related | From Redrow Homes

    To manage and continually improve the Customer Service experience for Redrow customers to ensure Redrow remains a 5 star builder and a leader in Customer Service at the premium end... homebuilding industry. To lead the Customer Services team within the division and continually improve the customer service experience in the division. The Head of Customer Services is the Redrow Customer Champion... See more

  7. Customer Service Team Leader

    Warrington, Cheshire | A basic Salary of £25,000 + possible bonus | From Sofology

    Reporting to the Customer Service Team Managers you will take ownership of the day to day team leadership of the Customer Service teams, safeguarding the business brand and reputation. You will... support and advise your teams to deliver an exceptional customer experience, maintain high levels of customer service and evolve the customer journey. You will deliver effective leadership and motivation, w... See more

  8. Customer Service Manager

    Redhill, Surrey | £40000.00 - £50000.00 per annum | From Hays

    Customer Service Manager - Redhill - £40-50k - Office based Your new company An established insurance business in Redhill are seeking a Customer Service Manager. Working closely with... Customer Service Director and managing a team of 15, you will be responsible for driving KPI's and Customer Satisfaction. Your new role As the Customer Service Manager, you will be responsible for driving and improvin... See more

  9. Customer Services Manager

    Plymouth | £30k per year | From Plymouth

    Wise Employment are recruiting for a Customer Services Manager for a UK leading company based in Plymouth. Reporting to the Operations Director, you will lead the customer service team to... ensure customer orders are processed in timely and accurate manner, manage communication with the Logistics team to ensure that customer orders are dispatched as required and analysing customer service performance an... See more

  10. Customer Service Analyst

    Leeds | £30,000 + bonus & other benefits | From Hermes

    We are currently recruiting for a Client Customer Services Data Analyst to join our Customer Service team at our Leeds Head Office. This is a brand new position in which you will produce... Customer Service reporting associated with Parcel Movement for our “Handle with Care” clients, these reports will help us to identify opportunities for cost savings and efficiencies which will support the Customer Services... See more

  11. Customer Service Specialist

    Basingstoke | | From Kuehne + Nagel

    Customer Service Specialist | Basingstoke | req72124 We are currently recruiting for a Customer Service Specialist to join our hugely successful market leading international road logistics team... at our Basingstoke branch YOUR ROLE As a Customer Services Specialist you will be the main point of contact and also responsible for providing high levels of customer service to key external clients as well as... See more

  12. Customer Services Manager

    Ossett | From £25,000 to £26,000 per annum | From Pyramid 8

    Full time – 35 hours 9am-5pm Pyramid8 are working with a global manufacturer and distributor that are looking for a Customer Service Manager. This is a new role and exciting time to... join the business that are going from strength to strength.  The Customer Service Manager will be responsible for managing the UK and Ireland after-sales customer service function, developing customer service standards an... See more

  13. Customer Service Team Leader

    Bath | | From ROTORK PLC

    Customer Service Team Lead Bath, UK The Opportunity Under the direction of the Customer Service Manager, the Customer Service Team lead if responsible for the day to day leadership... of the Customer Service team. This individual will manage the team’s performance and behaviours through coaching, training, development, motivation and engagement as well as driving the department with set Goals and Objecti... See more

  14. Customer Service Analyst

    Belfast | £35000.00 - £37000.00 per annum | From Hays

    Customer Service Analyst Healthcare Industry Your new company Our client is a not-for-profit company who operate within the Healthcare Sector. They have a requirement for a Customer Service... Analyst to work in their Belfast Office. Your new role As a Customer Service Analyst, you will be involved in most aspects of the business operations, with your primary focus being Customer Service. You will also b... See more

  15. Customer Service Manager

    Hertford | £19 - 20 per hour | From Build Recruitment

    Customer Service Manager ( Social Housing ) Location: Hertford Pay Rate: £19-20 per hour Hours: Mon – Fri 8:00am – 17:00pm I am currently looking for an experience... Customer Service Manager to manage a call centre based in Hertford. Duties: Providing excellent customer service to social housing tenants via telephone Ensuring residents receive high levels of customer service and satisfact... See more

  16. Customer Service Manager

    Birmingham | £45k - 50k per year + Package | From O'Neill & Brennan

    O’Neill and Brennan are working in partnership with a market leading 5* House Builder in Birmingham to help find a Customer Service Manager. Role: Manages the Customer Service Technicians... Assistant Customer Service Managers, monitoring service levels to ensure the delivery of a consistent and quality service Manage and monitor maintenance defects that is allocated to the Technicians and c... See more

  17. Customer Service Manager

    Cardiff | From £37,000 to £42,000 per annum | From Yolk Recruitment

    We are working with a large insurance provider who are looking for a Customer Service Manager (FTC) to join their team. The role will be responsible for providing critical services to members... Clients, in order to meet challenging customer service targets, embedding a highly customer centric culture and supporting our people to serve our customers to the very best of their ability. This is what... See more

  18. Customer Service Assistant

    Bristol | £8.91 per hour | From Instore

    Coffee Shop Customer Service Assistant As one of our Coffee Shop Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers... You’ll be working in a team full of fantastic people as a Coffee Shop Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends? Job Desc... See more

  19. Customer Service Assistant

    Edinburgh | £8.91 per hour | From Instore

    Coffee Shop Customer Service Assistant As one of our Coffee Shop Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers... You’ll be working in a team full of fantastic people as a Coffee Shop Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends? Job Desc... See more

  20. Customer Service Assistant

    Bournemouth | £8.91 per hour | From Instore

    Coffee Shop Customer Service Assistant As one of our Coffee Shop Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers... You’ll be working in a team full of fantastic people as a Coffee Shop Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends? Job Desc... See more