Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 10/08/2020. See these below or refine your search.

customer service jobs

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  1. Customer Service Technical Advisor

    Tamworth, Staffordshire | £18,400 per annum | From BRISTAN LTD

    When it comes to taps and showers, we’re the experts. Over the last 40 years, Bristan has become the biggest taps and showers company in Great Britain. In fact, we estimate that 1 in 4 British... delivery exceptional customer service in a friendly, organised and enthusiastic way this could be the role for you. Why join us? It’s an exciting time to join us as we have huge ambitions to grow ... passionate about providing friendly expertise and delivering an extraordinary customer experience – and that’s where you come in. Every day is different. You will be responsible for taking inbound calls and resolving technical customer queries. These could relate to product identification, water system and pressure capabilities, fault diagnosis and providing spare parts or engineers. This will... See more

  2. Customer Service

    Colchester | £17000 - £17500 per annumtxtSalaryFrom=17000 | From Pure Resourcing Solutions

    We are delighted to be recruiting a 6 month fixed term contract for Customer Service Advisor to work with an exciting media company based in Colchester. The ideal candidate will have; -Strong... admin experience - Excellent written and verbal communication. -Excellent customer service -Ability to liaise with clients and internal departments at all levels. -Good knowledge of Microsoft office packages -Strong attention to detail -Good organisation and planning skills If you would like more information on the above role please contact Lizzie at Pure... See more

  3. Customer Service

    Coventry, West Midlands (County) | 18000.0000 | From REED

    LE10 Permanent Monday to Friday & some Saturday's with a day off in the week Shift patterns £18-20k Are you an experienced customer service executive with excellent communication skills? Are... looking for an exciting new opportunity? Are you immediately available? If yes, then this role is perfect for you! My client is the market leader in their field who are based in beautiful offices in Hinckley.  You will be part of a vibrant team working as the first point of contact to new and existing customers. The perfect candidate will have experience in customer service, and be passionate about providing the best journey for the customer using fantastic their communication skills. You will be answering inbound calls from customer, handling enquiries and directing calls appropriately. In... See more

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  5. Technical Customer Service Coordinator / Administrator

    Mansfield, Nottinghamshire | | From Your Embroidery Services Ltd

    Job Title: Technical Customer Service Coordinator / Administrator Location: Mansfield, North Nottinghamshire Salary: Competitive, depending on experience Job type: Full time, Permanent... This position is to plan, coordinate, schedule, service technicians traveling throughout the UK. The company is 25years old, with a well-established product range, and a large customer base ... previous experience working in a Customer Service Sector. The Role: The successful candidate will be of a strong, confident nature, with the ability to advise customers of their scheduled dates of technical visits and will have a strong history of working in a customer service environment. Ensuring that the customer is always kept fully informed re the progress of their technical or installation... See more

  6. 1st Line Customer Services Analyst

    Cardiff | £150 - £170 per day | From Certes Computing Limited

    1st Line Customer Services Analyst Duration: 3 Months Location: Cardiff Start: ASAP Rate: £150 - £170 per day IR35 Status: Outside The role will involve telephone contact with customers to... resolve IT related queries, being part of a highly customer focused 24 x 7 Service desk. To ensure key customer service and support is delivered effectively and efficiently. Provide remote support for build and installation of Desktop Services managed through the ITSM Toolset and any associated projects. As a First Line Customer Service Analyst, you will be responsible for: Resolving technical issues, some of which may be complex, associated with desktop hardware and software. Be responsible for ensuring high quality customer services to the internal user base Ensure all Health & Safety... See more

  7. IT Service Desk Customer Advisor

    Chesterfield | Up to £11.26 per hour | From Brook Street - Microsoft Professional

    Customer Service Assistant. Location: Chesterfield. Pay: £ 11.26 p/h Hours: 35 hours a week of attendance are on a rota basis between 08:00 - 18:00 Monday to Saturday Job Description... you to do just that! Our Public sector client is seeking someone to join their team as a customer service advisor and to provide web help. The Service Desk function acts as the 'front-door into IT i.e. the primary point of contact between IT and users on a day-to-day basis. Skills Required Providing an excellent quality service to our customers, ensuring that all necessary actions are taken to fully satisfy their requirements First-line support for all IT services, logging and coordinating all activities and internal customer communications regarding incidents, problems, and inquiries... See more

  8. Customer Service Advisor

    Nottinghamshire | £18,500 Starting Salary | From

    Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a... passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country? As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact... See more

  9. Customer Service

    Derry | | From The SmartList

    Customer Service Location : Derry Salary : Competitive AXA is recruiting in Derry / Londonderry In these very unusual times we are adapting, as everyone is. At AXA we’re still hiring however... we’re recruiting and training in a virtual, safe way. We’re looking for a number of enthusiastic professionals who enjoy delivering outstanding customer service. Whatever your background, whether it be retail, care or call centre, we’d love to hear from you. Find out more about our Customer Service roles and apply today. Click the button below to be directed to our website. We are an equal opportunities employer and welcome applications from all suitably qualified persons from across all communities... See more

  10. Customer Service

    Leicester | | From Pertemps Recruitment Partnership

    Customer Service Executive Job Type: Temp to Perm Salary: £9.23 ph Location: Leicester – 10 mins from city centre We want to hear from people who pride themselves on delivering fantastic... customer service and really understand customer needs. This opportunity is working for a global supplier where your role will involve the following: • Placing orders • Dealing with customer enquiries • Handling complaints on occasion • Processing orders It is ESSENTIAL that you have worked previously within a high call volume customer service environment as this will be a big part of this role. You will need to demonstrate the following: • Confidence and engaging manner over the phone • Strong administrative skills – Competent on Word, Excel and Publisher • Be able to work well... See more

  11. customer service

    Shropshire | 8.9200 | From Staffing Lab

    ROLE: Customer Service AREA: Telford SHIFTS AVAILABLE: Working 25 hours a week to start increasing to 35 based on performance. 11:30-17:30 START DATE / DURATION: IMMEDIATE START - Permanent WAGE... – - Contact the team on Skills Required customer service admin office Qualifications Required NA Keywords customer service telesales inbound calls call centre office ... SALARY: £8.92 QUALIFICATIONS: NA KEY BENEFITS – Lead Generator • Canteen facilities • Parking on site • Perm • Overtime available etc THE ROLE: Our client is looking for a number of lead generators. Duties include: * Taking inbound calls from customers * Dealing with objections and providing solutions * Data entry * Making external calls / call back requests to customers This is working in... See more

  12. Customer Service

    Rugby | | From Nanotek

    Job Description Customer Service - Rugby - £22K - £26K Job Description Due to the continued growth and success of the company, we are currently seeking the right applicant to join our small... friendly team at our head office. Responsibilities and Duties: - Handle inbound enquiries (calls/e-mails) relating to technical issues within company guidelines - Advise customer on technical matters - Work towards ‘First Contact Resolution’ to deliver the highest quality customer experience on every transaction - Work in a manner that promotes and supports the company brand - Logging customer cases accurately on internal database - Concluding calls/e-mails professionally About you: - You will be a true team player - You will be positive, confident and professional attitude - You enjoy... See more

  13. Customer Service Advisor (Nights

    Portsmouth | Competitive | From TALENT SPA

    Customer Service Advisor (Nights) Working Hours: 33 hours per week Night shifts variable: 3 out of 7 nights - 8.00am-8.00pm Salary: Competitive subject to experience Location: Lakeside... North Harbour, PO6 3EN Would you like the opportunity to progress within a European Leader in Affinity Insurance Services? About the Customer Service Advisor Role: Our client are looking for candidates that are passionate about providing the best possible customer service, who are confident and professional when speaking to clients and have a desire to learn and develop. They are not expecting you to know the claims management and insurance sectors inside out, full training and on-going support will be provided. Customer Service Advisor Responsibilities: Being the Customers first... See more

  14. Graduate Customer Service

    Loughborough | £10 per hour | From Interaction - Leicester

    Interaction Recruitment have an exciting temporary to permanent role available - starting - for a graduate of Science/ Bio Chemistry with both laboratory and Customer Service experience. Working... hours 8.30am to 4.30pm Monday to Friday - Loughborough. Daily duties: Customer service, Maintaining and provided technical documentation, Material data sheets Identifying website product discrepancies and proc... See more

  15. Customer Service Specialist


    Working for this established market leader in their sector, the Customer Service specialist will be key to the continued growth of the company. Working as part of a fast-paced customer support team... the Customer Service specialist will be rewarded with training, genuine career prospects and being part of a motivated, passionate team! To apply for the Customer Service specialist role, you should have previous office based customer support skills with the ability to hit and exceed KPIs and targets. The Customer Service specialist will have the resilience to cope with challenges ... * Strong drive for achievement, detail-orientated and organised * Resilient * Able to work independently and efficiently, to meet deadlines * PC literate Keywords: Customer service, customer support... See more

  16. Customer Service - IMMEDIATE START

    Cornwall | 9.3000 - 10.0000 | From Adecco

    **MUST BE AVAILABLE TO START 10TH AUGUST AND COMPLETE ONLINE TRAINING 8TH AUGUST** Job Description Adecco UK are currently seeking committed and Safety conscious staff to work as Customer Service... Customer Service Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times. They will Pro-actively seek to help customers through clear communication to ... , therefore your role as a Customer Service Assistant is vital in upholding the safety and service to all customers. You may be required at times to undertake roles such as bus replacement, crown ... whilst on duty. Responsibilities: . Effectively manage the footfall of customers ensuring the safety of all who pass through them. . Delivering excellent customer service by responding to customer... See more

  17. Customer Service Advisor

    Kettering | Up to £18000 per annum | From RECRUITMENT GENIUS

    This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. They are a strong, employee focused... required to communicate with customers via Video call, email and live chat. - You will be pivotal to building a culture in the customer service team that supports their brand values - delivering Affordable, Accessible products with Amazing customer service. Desired skills - You will need to be organised and thorough with your work - Amazing attention to detail - Adaptable to change - this is a fast growing start up business, and change is frequent - Team player with a 'can-do and will-do' attitude is absolutely essential. - At least 3 years Customer Service experience, ideally phone based... See more

  18. Customer Service Advisor

    Lincoln | £10.30 - 10.30 per hour | From Ambitions Personnel

    Do you enjoy a productive and social work environment? Because after months of lockdown and isolation, the time has come for you to get back into one! Are you a natural at delivering excellent... customer service, handling multiple enquiries at one time and genuinely caring about your customer relationships? Strong communication skills are key for this role, but you must be equally sound in your administration and data management abilities. The successful candidate will be responsible for supporting the internal customer care team, providing information to customers via telephone, technical administration and data cleansing. A multi-recipient of the prestigious Queens Award, this is a company that takes immense pride in its work, ethics and customer experience, so its workers need... See more

  19. Customer Services Advisor

    Billingham | £17500 - £19000 per annum | From RECRUITMENT GENIUS

    You'll be joining a fast paced, dynamically evolving company that has experienced year on year growth for the last 12 years. Placing you at the heart of the business, the role offers an unrivalled... opportunity for the right person to progress within the group. As a member of the customer services team your main priority will be to make sure that their customers have a great experience. Dealing with both retail & trade customers, along with suppliers, you'll be at the spearhead of all dealings with the company. They are passionate about great customer experience and if you would like to ... these in a speedy and efficient manner. - Work together with your colleagues to make sure that you deliver great service every time. - Monitor and manage all reported customer service issues using our... See more

  20. Customer Service Advisor

    Retford | £16438.5 - £18000 per annum | From RECRUITMENT GENIUS

    This company is the smartest way to work with couriers! Designed to save online businesses time, effort and money. Working seamlessly with ecommerce platforms including: eBay, Amazon, Shopify,... Magento & Etsy, it makes fulfilling new orders, arranging shipping and organising returns much easier. They are recruiting for both full and part time Customer Service Advisors to join them at ... duties will incude - Maintain excellent knowledge of our products and services - Contact Despatch Bay customers in a courteous and polite manner both over the phone, e-tickets and by email ... up to ensure resolution - Develop a positive relationship with the customer to ensure the best service is given - Communicate with our suppliers and partners Desired skills - A-C GCSE in English... See more

  21. Customer Service Advisor

    Bromley | £16000 - £18000 per annum | From RECRUITMENT GENIUS

    Customer Service Advisor 40 hours per week, Monday to Friday, 08.30am - 5.30pm Salary - £16,000 - £18,000 per annum depending on age and experience Based in Biggin Hill, the office is easily... have a vacancy at their distribution centre. They are a hugely successful company and have been trading over 20 years. What Is The Role? As the Customer Service Advisor you will report directly to the General Manager ensuring that all work is completed as effectively and efficiently as possible, and maintaining our high standards of customer service. In this varied and challenging role you will be responsible for: - Helping with the daily operation of the office including responding to sales and customer service queries by phone, email and live chat. - Providing support to customers... See more