Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 12/12/2019. See these below or refine your search.

customer service jobs

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  1. Customer Service Advisor

    Bolton | £16000.00 - £22000.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Bolton Job Salary: £16,000 - £22,000 What we offer: * £16,000 to £22,000 per annum * Company Bonus Scheme * 3% contributory pension * 20 days... holiday plus bank holidays * Career advancement As a Customer Service Advisor you will be working for our market leading independent company based within Bolton. Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self driven and confident Customer Service Advisor to join our vibrant and friendly team. This is an exciting opportunity for ambitious individuals seeking career path progression. For your hard work as a Customer Service Advisor you will be rewarded with a salary of between £16,000 and £22,000 dependent on experience plus... See more

  2. Customer Service Advisor

    Altrincham | Up to £18500.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Altrincham Job Salary: £18,500 per annum The package for the position of the Customer Service Advisor is: * Group Personal Pension Plan * Life... street and online Retailers * Eye Tests * Car Allowance - if applicable to role As one of the largest companies in our field we are on the hunt for a Customer Service Advisor to work in our branch and join our friendly and upbeat customer service team. We can only be successful if we have amazing people and so we believe in treating people as individuals. We're committed to creating an ... and become one of the faces of our company. As a Customer Service Advisor, you'll be engaging in conversations and providing information to customers on the full range of financial products and services... See more

  3. Customer Service Agent

    Swindon | Up to £18000 per annum | From FRANKLY RECRUITMENT

    Customer Service Agent We are currently recruiting for a Customer Service Agent to provide excellent customer experience to customers. To use appropriate techniques and channels to work in... Managers and other departments within the company. Key Duties & Responsibilities 1 Excellent customer service and account management of issues from beginning until full resolution. Developing ... management 1 Identify opportunities to minimise cost and maximise revenue where appropriate 2 Keeping customer promises and offer a Value Added Service were appropriate Skills, Qualifications, Experience Excellent interpersonal skills Previous account management desirable Customer service essential Problem solving abilities in customer service environment Excellent communication skills - verbal... See more

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  5. Customer Service - Inbound

    Manchester | Up to £9.00 per hour + free car parking, canteen | From Search Consultancy

    Inbound Customer Service Advisor (TEMP TO PERM) Birchwood, Warrington FULL TIME POSITION (Monday to Friday- 1 in 5 weekends) INTERVIEWS ASAP STARTING 23RD JULY WEEKLY PAY * Completely inbound... customer service! * Fun environment and regular incentives * Free parking * Full training and development programme * Subsidised canteen Working on behalf of one of the UK's largest Travel companies based in Warrington as a Customer Service Representative, you will be dealing with a range of phone based customer queries. In a nutshell, customers will be contacting you to discuss their account ... or webchat enquiries from customers * First customer contact, passing over any complexed issues * Offering exceptional customer service, which exceeds all customers expectations Experience required... See more


    Cambridge | £17500 - £19000 per annum | From Progressive Personnel

    CUSTOMER SERVICE - TRAVEL TOUR OPERATOR, CAMBRIDGESHIRE £17,500K - £19,000K This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range... candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role * Professional and calm telephone manner * Excellent attention to detail and letter writing/grammatical skills * Must be proactive and able to work under your own initiative whilst working within a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service... See more

  7. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  8. Customer Service

    Bracknell | Up to £10.00 per hour | From Hays

    Temporary customer service role based in Bracknell paying £10 per hour My client based in Bracknell are looking for several temporary customer service representatives to join their busy and fast... paced team. Your new role will be to: Handle incoming calls or inquiries from prospective customers or clients. Assists customers effectively by solving customer queries Provides customer additional information or explains services Follow communication procedures, guidelines and policies Discusses products offered and ensure customer satisfaction What you'll need to succeed is good customer service skills, time management and confident. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us... See more

  9. Customer Service

    Wickford | £18000.00 - £20000.00 per annum | From Hays

    Customer Service Adviser, Wickford, £20k, permanent. Your new company A large garden furniture retailer that operate across all of the UK are currently looking for additional customer... service advisers for the phone and web based service. You will have the opportunity to work from their flagship store in Wickford in their small customer services team. Your new role In this job you will be expected to answer all customer queries including both web and phone based communication. You must have a positive attitude and aim to resolve all customer queries in a timely and efficient manner. What you'll need to succeed To succeed in this job, you must have experience in a customer service based role where you can demonstrate effective complaint handling... See more

  10. Customer Services

    Surrey | Up to £13.50 per hour | From Hays

    An ongoing temporary role based in the heart of Surrey paying up to £13.50 per hour Your new company This brilliant Customer Services role falls with a local government based in the heart... of the Customer Services team you'll join a small team of 8 where you'll play a critical business role in providing a first-class level of service to local clients and customers. You'll be the first point of contact to advise, escalate and process any incoming requests through to completion, dealing with a variety of What you'll need to succeed To succeed in your new customer focused role you will ideally possess: Previous experience in a customer engaging role Clear communication skills with the ability to use positive language Time management skills and be able to prioritise your... See more

  11. Customer Service

    Bracknell | Up to £10.00 per hour | From Hays

    Customer service role in e-commerce company based in Bracknell Your new company You will be working for an ever growing e-commerce company based in Bracknell. The company has a buzzing... environment with a lot of opportunity. Your new role Your role is a customer service based job where you will be required to take phone calls from customers who have queries and issues with products or services. You will be using the oracle system to rectify and record any calls you receive. If the issue can not be resolved over the phone you will escalate issues to correct personnel. What you'll need to succeed To be a success in this role you will need to have exceptional telephone manner as well as some customer service experience. You must have the ability to problem solve... See more

  12. Customer Service

    Bracknell | Up to £10.00 per hour | From Hays

    Temporary Customer service role in e-commerce company based in Bracknell Your new company You will be working for a telecoms company based in Bracknell. The company has a buzzing environment... with a lot of opportunity. Your new role Your role is a customer service based job where you will be required to take phone calls from customers who have queries and issues with products or services. You will be using the oracle system to rectify and record any calls you receive. If the issue can not be resolved over the phone you will escalate issues to correct personnel. This role is ... some customer service experience. You must have the ability to problem solve and be able to work well under pressure. The shifts will vary between 8am-8pm, each shift will last 8 hours. You may be... See more

  13. Customer Service

    Edinburgh | Up to £9.46 per hour | From Search Consultancy

    Customer Service Representative Edinburgh - Lasswade £9.46 Can you wow customers? Do you want to be paid well to come to work in casual dress in a modern office, close to public transport and to... receive training & career opportunities? Absolutely no sales involved, this is 100% inbound customer service. What we're offering you - Speaking with customers in to understand their needs or issues and provide them with the best possible solutions or right first-time resolution. Complaint handling that exceeds our customers' expectations. Updating our records for members Supporting ... . In return you should: - Have experience in customer services or contact centres - Genuinely care for our customers. - Stay cool, calm and collected at all times. - Have great attendance... See more

  14. Customer Service

    Blackburn | £18000 - £21000 per annum + Yearly bonus | From Red Recruitment

    Are you looking for an opportunity as a Customer Service? Our client based in Darwen, Blackburn is looking for someone that is motivated and passionate about customer service working in... collections team. Benefits for a Customer Service: Competitive starting salary of £18,000 - £21,000 Company pension scheme Internal training programs An enjoyable working environment Free On-Site Parking Bonus Scheme Free parking Excellent training and development Role of a Customer Service: Ensure that the department promotes and fulfils its core functions and also provides ... . Ensure compliance with Group processes and practices. Provide professional advice both verbally and written to partners, clients and team members/colleagues. Key Skills for a Customer Service... See more

  15. Customer Service

    Fairford | 8.50 | From Siamo Recruitment

    Do you have experience within customer service, do you take pride within your work. Are you looking to join a company who takes pride in their employees and their company. You'll be a joining... a permanent basis for the right individual. The Role: - Providing a high level of Customer Service - Answer Customer calls, web chat, social media contacts, and emails professionally - Resolve Customer issues - Processing Customer orders - Ensure every customer receives the very best customer care possible - Attend and engage in product and skills training sessions Ideal Candidate: - Strong work ethic - Previous administration experience - Previous customer service experience (this can include retail and hospitality) - Easy and outgoing - Will take any task on... See more

  16. Customer services

    Northampton | £18k per year | From Interaction - Northampton

    Our client based in Northampton has 2 new permanent roles for experienced Customer Services Representatives. What they offer: Training Onsite parking Pension Private Private... Healthcare 25 days holiday Dining discount card The Role · To provide outstanding Customer Service to both internal and external Customers, consistently meeting or ... in line with the call evaluation guide, and according to departmental KPIs The Candidate · Proven track record of working in an inbound and outbound Customer Service environment · Experience of consistently maintaining accuracy whilst working within a highly pressurised environment · Experience of data processing · Institute of Customer Service... See more

  17. customer service

    Nottingham | | From Macildowie Associates.

    CUSTOMER SERVICE / NOTTINGHAM / TEMP / £9.00 - £10.00 PER HOUR THE OPPORTUNITY: Macildowie are currently looking for Customer Service Representatives for a well established business based in... service. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: The ideal candidate will have, Previous inbound and outbound customer service experience. Have a strong customer service background. Have an enthusiastic customer service focus with a determination to resolve customer issues. Excellent attention to detail. Strong PC and technical knowledge and skills with a good working ... additional tasks if required. Have good time management and organisational skills. Minimum of 1 year customer service experience. Macildowie is a specialist recruitment consultancy with a rich history... See more

  18. Customer services

    Northampton | £18k per year | From Interaction - Northampton

    Out client has a new and exciting opportunity for an experienced Customer Services Advisor to join their well established friendly team. Your role as the Customer Services Advisor will be to... provide outstanding Customer Service to both internal and external Customers, consistently meeting or exceeding their expectations. What is in it for you: 25 days holiday Excellent pension scheme Taste card Healthcare Parking Training and career progression · To manage all Customer contact with professionalism and efficiency in line with agreed company ... experience in a similar role. An Institute of Customer Service award or similar recognized qualification would be desirable but is not essential. SAP order processing experience is preferable... See more

  19. Customer Service

    Fareham | Up to £16010 per annum + company benefits | From Wild Recruitment

    Customer Service Administrator £16,010 Fareham Wild are seeking a Customer Service and Administration professional to join a well established client, based in Fareham. You will be Customer... Service focused, have a good eye for detail and be able to prioritise your workload. Role Responsibilities: - Deal with incoming calls from customers and manage their enquiries all the way through to resolution - Process customer orders and arrange deliveries - Send invoices to customers - Provide administrative support to the department - Ensuring all work processes are followed ... within a team This is a fantastic opportunity to join a reputable company who offer full training and generous company benefits. Our client will consider candidates from Admin, Customer Service... See more

  20. Customer Service

    Bournemouth | - £18k | From Redbox recruitment

    You do not want to miss this! Do you have exceptional customer service skills? Do you have a good telephone manner and enjoy working in a fast-paced environment? Working within a team of 10... Customer Service Advisors, your day will be made up of 70% inbound customer enquires with remaining 30% responding to queries, liaising with engineers and completing admin tasks. You will join ... within an open plan office of currently 40 staff, this could not be a more exciting time to join this Bournemouth based company! Responsibilities of the Customer Service: • Manage large ... and engage customers by taking the extra mile • Keep records of all conversations on the advanced CRM database Skills & Characteristics of the Customer Service: • Previous Customer Service... See more