Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 17/02/2020. See these below or refine your search.

customer service jobs

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  1. Customer Service Advisor

    Bolton | £16000.00 - £22000.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Bolton Job Salary: £16,000 - £22,000 What we offer: * £16,000 to £22,000 per annum * Company Bonus Scheme * 3% contributory pension * 20 days... holiday plus bank holidays * Career advancement As a Customer Service Advisor you will be working for our market leading independent company based within Bolton. Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self driven and confident Customer Service Advisor to join our vibrant and friendly team. This is an exciting opportunity for ambitious individuals seeking career path progression. For your hard work as a Customer Service Advisor you will be rewarded with a salary of between £16,000 and £22,000 dependent on experience plus... See more

  2. Customer Service Advisor

    Altrincham | Up to £18500.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Altrincham Job Salary: £18,500 per annum The package for the position of the Customer Service Advisor is: * Group Personal Pension Plan * Life... street and online Retailers * Eye Tests * Car Allowance - if applicable to role As one of the largest companies in our field we are on the hunt for a Customer Service Advisor to work in our branch and join our friendly and upbeat customer service team. We can only be successful if we have amazing people and so we believe in treating people as individuals. We're committed to creating an ... and become one of the faces of our company. As a Customer Service Advisor, you'll be engaging in conversations and providing information to customers on the full range of financial products and services... See more

  3. Customer Service Agent

    Swindon | Up to £18000 per annum | From FRANKLY RECRUITMENT

    Customer Service Agent We are currently recruiting for a Customer Service Agent to provide excellent customer experience to customers. To use appropriate techniques and channels to work in... Managers and other departments within the company. Key Duties & Responsibilities 1 Excellent customer service and account management of issues from beginning until full resolution. Developing ... management 1 Identify opportunities to minimise cost and maximise revenue where appropriate 2 Keeping customer promises and offer a Value Added Service were appropriate Skills, Qualifications, Experience Excellent interpersonal skills Previous account management desirable Customer service essential Problem solving abilities in customer service environment Excellent communication skills - verbal... See more

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  5. Customer Service - Inbound

    Manchester | Up to £9.00 per hour + free car parking, canteen | From Search Consultancy

    Inbound Customer Service Advisor (TEMP TO PERM) Birchwood, Warrington FULL TIME POSITION (Monday to Friday- 1 in 5 weekends) INTERVIEWS ASAP STARTING 23RD JULY WEEKLY PAY * Completely inbound... customer service! * Fun environment and regular incentives * Free parking * Full training and development programme * Subsidised canteen Working on behalf of one of the UK's largest Travel companies based in Warrington as a Customer Service Representative, you will be dealing with a range of phone based customer queries. In a nutshell, customers will be contacting you to discuss their account ... or webchat enquiries from customers * First customer contact, passing over any complexed issues * Offering exceptional customer service, which exceeds all customers expectations Experience required... See more

  6. CUSTOMER SERVICE - TRAVEL

    Cambridge | £17500 - £19000 per annum | From Progressive Personnel

    CUSTOMER SERVICE - TRAVEL TOUR OPERATOR, CAMBRIDGESHIRE £17,500K - £19,000K This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range... candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role * Professional and calm telephone manner * Excellent attention to detail and letter writing/grammatical skills * Must be proactive and able to work under your own initiative whilst working within a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service... See more

  7. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  8. Customer Support Executive - Customer Service - £23k

    London | Up to £23000 per annum | From RECRUITMENT GENIUS

    Company Background: This well established, multi-award winning company is seeking a talented and enthusiastic customer support executive to join their growing team based in Putney, South West... Peter Jones was so impressed by this business that he awarded its founder the title of BT Entrepreneur of the year. Duties and Responsibilities - Helping existing customers via email and phone. Inbound calls only, no cold calling. - Ensuring the customer support KPI's are met - Replying to emails and answering phone calls in a polite and friendly manner - Various ad-hoc duties Who are they ... foundations built up over 9 years with millions of customers - so it won't feel like you're taking a risk. - The founder and senior team are still hugely involved - you'll get to learn from them first... See more

  9. Customer Vehicle Service Advisor

    Stevenage | £24000 - £30000 per annum | From PERFECT PLACEMENT

    Automotive Motor Trade Job: Vehicle Service Advisor Required in Stevenage. Salary: Up to £24,000 Basic, OTE £30,000 Per Annum Term: Full time, Permanent Motor Trade Jobs / Automotive Vacancies... computer literate, will be an advantage along with a keen eye for detail to ensure you are accurately recording our customer details. Motor trade experience as a main car dealer experienced Service ... Vehicle Service Advisor For Main Car Dealership - Motor Trade Jobs Stevenage Our client's successful Main Car Dealer business in Stevenage is actively seeking an experienced Vehicle Service Advisor. As an experienced individual, you must be able to: Workshop load (hours booked) Consistently upsell parts and accessories Achieve an excellent CSI and Mystery Shopper results Deal with customer... See more

  10. Customer Service /IT Support

    Swindon | £18k - 20k per year | From Maidenhead

    Customer Service/IT Support. We are looking for a Customer Service and IT support individual to join this expanding and well established Company in Swindon. This is a customer service and IT... and credit card setups Working closely when required with other departments including field service, parking support and sales to resolve issues and meet the demands of the Company's customers Create ... of Microsoft Office, be able to adapt and learn we opportunities, have a methodical approach to work, be able to focus on accuracy and attention to detail . Ideally you will also customer facing ... of works quotation, follow up on outstanding requests / quotations, through to completing the configuration work for both UK and Export customers Test the configured software / products to ensure that... See more

  11. Customer Service Analyst/Assistant

    Borehamwood | £19,000 per annum £19000 pro rata + good benefits | From Latcom

    Customer Service Analyst/Assistant required to work in Borehamwood. This is a part time role: Job purpose: The core purpose of this role is the monitoring of calls and work within operational... departments and the verification of telephone sales and quote calls. The aim of this role is to ensure adherence to regulatory requirements as well as the company’s own policies in relation to customer service. Skills required: Previous call centre sales and/or customer service experience Excellent communication skills Excellent attention to detail Good organisational skills The ability to work as part of a team as well as on own initiative Must be enthusiastic and dedicated PC literate Working hours: 7.5 hr on Monday and then 12.5 hrs throughout the rest of the week.  This is... See more

  12. Customer Service & Project Co-Ordinator

    Scunthorpe | | From VCUK

    Temporary Contract to 2nd July 2020 (POSSIBILITY THAT VACANCY WILL LEAD TO A PERMENANT CONTRACT) PURPOSE OF JOB: · Administration and Management of Company’s Project & Bearer... looking for a strong Project Co-Ordinator, ideally from the Rail industry but will look outside for strong Technical candidates with a commercial edge. Experienced in Customer Service ... workload. · First line interface with customers. PRINCIPAL RESPONSIBILITIES: Ensuring Company delivers customer’s needs: correct, on time and to budget. Co-ordinate all aspects of Projects and Bearer work load from initial enquiry through to despatch to ensure progress is in accordance with the customer’s requirements. PRINCIPAL ACCOUNTABILITIES: Call and manage contract... See more

  13. Customer Service / Software Support

    Wigan | £9.23 per hour | From Gibson Hollyhomes

    Customer Service / Software Support £9.23 per hour Wigan area – Immediate start 3 month contract  Our client is seeking a number of candidates to provide support to their customers during... pressure in this very busy and fast paced role! Customer service experience is essential along with excellent communication skills. You will need to be an excellent team player with the ability to pick ... this busy period. You must have excellent communication skills ideally within customer support or helpdesk environment. Duties will include; Responsible for effectively answering and logging customer queries related to SME Software Dealing with a high volume of in-bound calls Working to deadlines and meeting targets Ability to escalate appropriate queries to Technical Support Excellent... See more

  14. Customer Service Communication Assistant

    Stroud, Gloucestershire | From £18,795 to £19,171 per annum | From RECRUITMENTiQ

    RECRUITMENTiQ are working in partnership with Nailsworth Town Council and are seeking Customer Service Communication Assistant. Overview A busy and varied role, the Customer Services Facilities... Assistant will work closely with the Customer Services and Communications Assistant to; * Present a positive image as the first point of contact for the public, councillors and partner organisations * Assist with managing and hiring out the Council's community buildings * Provide an accessible, responsive and engaged service to the community Specific Responsibilities Council: * Circulate all agendas, minutes and papers as directed by the respective Officer * Receive planning applications and ensure they are included on the appropriate agenda * Display Council information on notice... See more

  15. Customer Service Manager

    St. Ives, Cambridgeshire | Competitive | From Magdalene Limited

    Magdalene are currently looking to recruit a Customer Service Manager. This role will work as part of our Service Management Team and will be responsible for delivering our customers requirements... throughout the organisation.  This is a customer facing role and you will be responsible for maintaining the customer relationship, Magdalene's service performance as well as invoicing and reporting on the service. Internally you will be responsible for ensuring the requirements of our customers are managed through the correct processes and systems, making sure all members of staff are trained appropriately.  At Magdalene, we are at the top of our game, delivering Managed Telecoms Services for both fixed and mobile infrastructure customers. Part of this role will require... See more

  16. SAP Customer Service Administrator

    Mansfield, Nottinghamshire | Up to £23,000 per annum | From Kinetic Office Recruitment Ltd

    SAP Customer Service Administrator / Service Coordinator Mansfield £21,000 - £23,000 Overview for the  Service Coordinator role: Our client is looking for a Service Coordinator to work in... their busy Service Department, liaising with customers and engineers on a daily basis, scheduling the work for the engineers and dealing with customer queries. The role would suit someone who can ... Coordinator: Previous experience in a business to business customer service or admin role GCSE’s in Maths and English The ability and experience of working in a fast-paced commercial office environment Ability to handle high volume of incoming calls and emails whilst still able to provide excellent customer service Computer - including Word, Excel and Outlook and SAP Please note that due... See more

  17. Customer Service Advisor - Technical Support

    Westbury, Wiltshire | £17,500 per annum | From Thea Recruitment

    Do you have face to face or telephone based customer service experience? Do you have a real passion for technology? If so, we have the ideal position for you! Thea Recruitment is excited to... be supporting a rapidly expanding Wiltshire based business, with Technology at the heart of what they do, with the appointment of a  Customer Service Advisor . As an Advisor, you will be responsible for liaising with Retail customers over the phone and supporting them by providing an aftersales care service. Full training is provided for the right individual but the basics in Customer Service ability are an absolute must and a passion for technology is a definite bonus. Apply today for immediate interview... See more

  18. CUSTOMER SERVICE MANAGER

    Manchester | | From Progressive Travel Recruitment

    CUSTOMER SERVICE MANAGER - TRAVEL CONTACT CENTRE ONLINE TRAVEL RELOCATE TO EDINBURGH THE JOB This role is only suitable for those who have filled the same or similar role within a travel company... In this highly customer focussed position you'll be joining a leading online travel company within their busy contact centre. As the Customer Service Manager, you will work closely with your team ... deliver a 'get it right-first-time' service to your customers. This position would suit a compassionate and personable, customer service professional, with flights/holidays contact centre experience ... of everything they do. WHAT EXPERIENCE DO I NEED? * Proven travel industry (flights or holidays) experience in a customer service position is CRITICAL (only those with travel experience will be... See more

  19. CUSTOMER SERVICE MANAGER

    Stirling | | From Progressive Travel Recruitment

    CUSTOMER SERVICE MANAGER - TRAVEL CONTACT CENTRE ONLINE TRAVEL EDINBURGH THE JOB This role is only suitable for those who have filled the same or similar role within a travel company. In this... highly customer focussed position you'll be joining a leading online travel company within their busy contact centre. As the Customer Service Manager, you will work closely with your team, you'll ... a 'get it right-first-time' service to your customers. This position would suit a compassionate and personable, customer service professional, with flights/holidays contact centre experience. ABOUT ... of everything they do. WHAT EXPERIENCE DO I NEED? * Proven travel industry (flights or holidays) experience in a customer service position is CRITICAL (only those with travel experience will be considered... See more