Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 04/03/2021. The most searched categories in are Accounting, Management, Engineering and Sales.

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  1. Technical Customer Service Consultant

    Derby | 27k rising to 28k + shift allowance | From Kirkland Associates

    Our client has over 40 years-experience within their sector and can provide excellent progression pathways and benefit packages. This is a full-time role Monday - Friday and candidates should be... able to commit to the following: shift patterns: 01:00 - 09:30 09:00 - 17:30 17:00 - 01:30 Technical Customer Service - The role: Investigate tickets and provide first and second line ... meet timescales When appropriate provide onsite support to clients Technical Customer Service- The Candidate Able to problem solve efficiently Work well as part of a team Use own ... level of customer service IT literate Follow company procedures at all times Knowledge of software support systems is advantageous Desire to succeed in challenging environments... See more

  2. ICT Manager (Customer Services

    Inverness | £41,059.00 - £44,899.00 per year | From Highlands Council

    Job Description Post Title: ICT Manager (Customer Services) Location: Inverness Hours: 35 hpw Duration: Permanent Salary: £41,059 - £44,899 Salary placing will normally be at the first... redesigned and made more efficient. The newly created 'ICT Customer Service Team' will be responsible for delivering the Service Desk and front-line ICT support that keep Council services operating. This is a vital customer-facing function previously delivered by our outsourced providers. This is a rare chance to be there at the beginning as the new service is introduced - a chance to help build ... a customer-focussed service. New team members will be expected to bring ideas and to be passionate about making the most effective use of technology and providing the support for that technology that... See more

  3. Customer Service Advisor

    Stockport | £18,500 per annum | From SKY

    Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself... and let your skills shine. Join us as a Customer Service Advisor earning £18,500 per annum you’ll enjoy the freedom and support you need to make an impact: making fans of the products you love, delivering brilliant customer service and meeting targets with an opportunity to earn more on our incentive program. What you’ll do: Work 37.5 hours with varied shift patterns during opening times. Monday – Sunday 07:00 – 23:00 As a Customer Service Advisor you’ll take calls about billing and upgrades, as well as those having technical issues. Spend time understanding customers... See more

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  5. Data Administrator/Customer Service

    Oxfordshire | £11.00 - £13.00 per hour + + holiday pay | From Hays

    Exciting new temporary to permanent opportunity with a growing brand in Oxford. Administrator role. £11.00 - £13.00 per hour. £22k - £24k. Temporary to permanent role (12 weeks interim period).... such as financial services and retail. The company has grown rapidly over the last 5-10 years and are now expanding into different countries. The aim of the business is to provide their customers with the highest possible service in order to establish long term relationships. Your new role You would be expected to build rapport with the companies customer base by offering support and advice ... working with data and feel confident meeting targets and deadlines. In addition, the company are looking for someone who has customer service experience, as the role involves dealing with their customers... See more

  6. Scientific Customer Services Coordinator

    Coventry | From £17,500 to £18,000 per annum | From Jobs In Science

    An opportunity has arisen for a Customer Services Coordinator based Coventry. The Customer Services Coordinator manages a dedicated customer base, processes orders, prepares correspondence... Customer service experience within a commercial organisation, ideally within a similar environment Excellent planning, organisational and time management skills Effective communication skills both ... fulfils customer needs to ensure customer satisfaction. Key accountabilities about the Position: Day to day management of customers’ accounts ensuring that a proactive & interactive relationship is developed. Responds to customer enquiries and provides a speedy and thorough resolution to customer issues and problems. Proactive monitoring of sample progress through the laboratory to ensure... See more

  7. Head of IT Customer Services

    Beaconsfield | - £60k | From Signature Senior Lifestyle Ltd

    Lead your team to deliver unrivalled IT and customer service engagement, when you join Signature Senior Lifestyle as Head of IT Customer Services at our support office in Beaconsfield. What... and more Your Role at Signature Our Head of IT Customer Services will be an experienced leader, passionate about delivering the highest-quality customer-centric experience across the Signature Group. You’ll work in partnership with our operational and senior leadership teams to strengthen the Signature IT service experience. You’ll be responsible for overseeing the IT customer service satisfaction framework, owning, maintaining and improving IT services across all homes, improving IT customer services procedures, and the overall smooth operation of Signature’s IT Helpdesk. You’ll oversee all... See more

  8. Customer Service Support Administrator - Witney

    Witney | £9 - £10 hourly rate | From Paterson Recruitment

    Paterson Recruitment are recruiting for a Customer Service support Administrator. This is an ongoing temporary administration position. We require an individual to work Monday to Friday. 9am to... 5pm in Witney. Hourly Rae: £9.40 to £9.60 per hour Needed skills: experience in the entry of orders and purchase orders experience in working with a ERP system (we also need to know which systems; SAP or Navision would be great) experience in operational working experience with customer complaints experience with email and phone contact to customers For more information please forward your CV to Claire Gledhill at Paterson Recruitment via email... See more

  9. Customer Service Agent Romanian Speaker

    Preston, Lancashire | £18,500 per annum | From Freightlink Solutions Ltd

    About Freightlink Established in 2003 Freightlink Solutions is a leading European freight ferry ticket agency covering more than 750 ferry routes connecting over 50 countries. High standards... of customer service, year on year growth and market leading technology makes Freightlink Solutions the most customer focussed freight ferry booking agency in Europe. We also offer freight forwarding ... and customer service to their 7000 customers throughout Europe. Freightlink has a tried and tested network of homeworkers within the UK, which is made possible by multiple levels of I.T software platforms ... and operational requirements. Many roles, one job… The number of roles that a customer service professional might have to fill on any given day is a big part of what makes the job so challenging... See more

  10. Customer Service Coach

    Sale | £20,000.00 | From Verastar Ltd

    Our Story Verastar was established in 1998 and is one of UK’s leading providers supplying a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity... Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we ... Awards 2019 Lanarkshire Business Excellence Awards 2019 Your Role As a Customer services team coach, you will be responsible for leading, motivating and coaching a team of Customer Service Advisors in our contact centre. You’ll support your team to ensure they have the right tools and skills required to deliver a consistently exceptional service to our customers. You’ll be responsible... See more

  11. Customer Service

    Brighton | £20,000 per annum | From Instant Impact

    Customer Operations – Renewable Energy A role with Octopus Energy is a chance to join an exciting scale-up business within the energy supply sector – one that’s at the forefront of changing... doing in Customer Operations? Talking to customers over the phone or via email, engaging with industry stakeholders and highlighting inefficiencies all form part of the day to day role. Working in Operations, you’ll be at the heart of everything Octopus Energy do - working with customers. Taking full responsibility for all issues that you come across, you’ll be delivering end to end customer service. Gone are the days of customers getting stuck in a never ending loop of being transferred between departments, you’ll be fully trained in every aspect of the customer experience and be able to... See more

  12. Customer Service

    Warwick | £18,500 per annum | From Instant Impact

    Customer Operations – Renewable Energy A role with Octopus Energy is a chance to join an exciting scale-up business within the energy supply sector – one that’s at the forefront of changing... doing in Customer Operations? Talking to customers over the phone or via email, engaging with industry stakeholders and highlighting inefficiencies all form part of the day to day role. Working in Operations, you’ll be at the heart of everything Octopus Energy do - working with customers. Taking full responsibility for all issues that you come across, you’ll be delivering end to end customer service. Gone are the days of customers getting stuck in a never ending loop of being transferred between departments, you’ll be fully trained in every aspect of the customer experience and be able to... See more

  13. Customer Service

    Leicester | £18,500 per annum | From Instant Impact

    Customer Operations – Renewable Energy A role with Octopus Energy is a chance to join an exciting scale-up business within the energy supply sector – one that’s at the forefront of changing... doing in Customer Operations? Talking to customers over the phone or via email, engaging with industry stakeholders and highlighting inefficiencies all form part of the day to day role. Working in Operations, you’ll be at the heart of everything Octopus Energy do - working with customers. Taking full responsibility for all issues that you come across, you’ll be delivering end to end customer service. Gone are the days of customers getting stuck in a never ending loop of being transferred between departments, you’ll be fully trained in every aspect of the customer experience and be able to... See more

  14. Customer Services Technical Advisor - Motor Industry Exp

    Northampton | Up to £35,000 per annum | From All About Recruitment Ltd

    All About Recruitment Ltd is currently recruiting for a  Full Time Motor Industry Related Motor Vehicle Technical Advisor to work in a super friendly modern office. Applications... advice and information regarding schedule of works to facilitate the customer services · Assess and investigate complaints regarding vehicle repairs whereby a knowledge of technical motor ... administrative tasks · Customer services and ensuring excellence in every call Interested? Please apply online, including your current remuneration details Important Information: We endeavour to ... /Service Advisor / Technical Engineer / Parts Advisor / Motor Service Technician / Accident Repair Advisor /  Salary: £up to £35K DOE Location: Northamptonshire To Start: ASAP, subject... See more

  15. Customer Service

    Colchester | £17000 - £17500 per annumtxtSalaryFrom=17000 | From Pure Resourcing Solutions

    We are delighted to be recruiting a 6 month fixed term contract for Customer Service Advisor to work with an exciting media company based in Colchester. The ideal candidate will have; -Strong... admin experience - Excellent written and verbal communication. -Excellent customer service -Ability to liaise with clients and internal departments at all levels. -Good knowledge of Microsoft office packages -Strong attention to detail -Good organisation and planning skills If you would like more information on the above role please contact Lizzie at Pure... See more

  16. Customer Service

    Crowborough | Up to £8.72 per hour | From Brook Street (Uk) Ltd

    Role - Customer Service Duration - Long term roles for 6 months or longer Pay - £8.72 per hour Location - East Sussex Hours - Full time Mon, Wed and Fri 10am till 6pm and Tues and Thurs 12pm... till 8pm Also working 1 Saturday per month We are currently looking for confident, driven, pro active and keen staff that are available immediately who are interested in supporting a company locally with a variety of outbound calls. This outbound customer service role in the fundraising department will involve volume daily outbound calls. This is a fundraising role which means that previous ... and supportive team you`ll be calling existing customers who have accounts to new clients who have shown an interest in the organisation through requesting information and giving donations. You`ll be... See more

  17. Customer Service Supervisor

    Shrewsbury | £22000 - £27000 per annum | From Ethero

    UK Customer Service Supervisor Shrewsbury Up to £27k basic Our prestigious client based in Shrewsbury is recruiting for an experienced Customer Service Supervisor to join their successful customer... service team. They are looking for a candidate with strong supervisory/ management background to work in a busy Customer Service environment.They require a proven track record in building and managing highly... See more

  18. Technical Support Advisor/Customer Service Support

    Colchester | £20000 - £22000 per annum | From Compass Point Recruitment

    We are excited to be working with a Colchester based client in their search for a Technical Support Advisor, working in their Customer Services Team, providing a competent and quality technical... support function to their customers, customer service team and field engineers. Have you worked in a Technical Customer Services role previously and do you have experience in resolving customer ... scope of the job title, at the Customer Service Manager and Technical Support Supervisors discretion Benefits: •Salary: Up to £22,000 depending on experience •Based in Colchester, Essex •Hours are ... help us deliver a first-class end user experience for customers •Diagnose and resolve reported issues •Work with senior staff to resolve more complex issues •Respond to network monitoring alerts •Help... See more

  19. Fashion-Customer Service Administrator

    Desborough | Up to £19000 per annum + excellent benefits | From JobFlurry

    Fashion Customer Service Administrator Desborough 6 months Maternity Cover Monday- Friday, Full Time :2pm to 10 pm Salary: up to £19,000 per year My client has an exciting opportunity within... their Customer Service team. The successful applicant will be responsible for liaising with customers and sales teams in the USA and Canada, ensuring that the customers' needs are met in accordance ... ! As a Fashion Customer Service Administrator, you will be supporting customer requests via inbound calls and will be expected to: * Take ownership of customer queries and follow through to completion * Data administration- accurate and timely input of customer orders * Respond rapidly to all inbound customer calls ensuring excellent Customer Service * Dealing with and responding to queries... See more

  20. Customer Services Manager

    Swaffham | Excellent starting package | From JobFlurry

    Customer Services Manager - Swaffham - Excellent package Our client is a hugely respected national supplier of a top-class business-to-business service. Based in modern, well-appointed offices in... Swaffham, the company has an enviable record of staff retention. The Customer Services Manager will be responsible for the overall retention and growth of the existing business for the company. Growing & developing a Customer Care Team to pro-actively engage with customers in demonstrating a helpful & approachable attitude. The role: To achieve the growth objectives of the company the Customer Services Manager will assume responsibility for: * Retention of Existing Contracted customers * Maintain a high-performance Customer Care culture within the team and be responsible for hitting... See more

  21. Customer Service Manager

    Swaffham | Excellent starting package | From JobFlurry

    Customer Services Manager - Swaffham - Excellent package Our client is a hugely respected national supplier of a top-class business-to-business service. Based in modern, well-appointed offices in... Swaffham, the company has an enviable record of staff retention. The Customer Services Manager will be responsible for the overall retention and growth of the existing business for the company. Growing & developing a Customer Care Team to pro-actively engage with customers in demonstrating a helpful & approachable attitude. The role: To achieve the growth objectives of the company the Customer Services Manager will assume responsibility for: * Retention of Existing Contracted customers * Maintain a high-performance Customer Care culture within the team and be responsible for hitting... See more