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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 221,000+ customer service jobs listed on See these below or refine your search above.

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  1. Customer Service

    Alton, Hampshire | 17000 | From Momentum Recruitment

    Customer Service Administrator Location: Alton, Hampshire Salary: £17,000 Do you have strong customer service skills? We have permanent roles available for candidates with a high level of customer... service. These positions will involve working in a busy office environment. Full training will be given. These positions offer long term career opportunities and an opportunity to work in a great environment. Full training will be given. Applicants should meet the following criteria: Strong customer service skills Hood admin skills The ability to communicate in a professional manner Good IT Skills A team player Key duties & Responsibilities: • Client & customer calls • General Office administration • Sending emails in a professional manner • Provide a high-level of customer service at... See more

  2. Customer Service Agent

    Colchester, Essex | 7 - 7.8300 | From GFM

    Do you want to work for a multi award-winning company on behalf of The Times? Apply today!! To act as a liaison, provide product/service information and resolve any emerging problems that our... guidelines. Handle and resolve customer complaints in accordance with agreed guidelines. To ensure adherence to key performance indicators. Provide customers with product and service information whilst ... applications (Word, Excel & the internet) Knowledge of customer service principles and practices Knowledge of call centre telephony and technology, especially Salesforce Good data entry/keyboard skills Knowledge of administration and clerical processes. Previous Customer service experience is advantageous. Interpersonal Skills & Abilities (behaviour / attitude) Excellent verbal and written... See more

  3. Customer Services Advisor

    Redhill, Surrey | 17500 | From Reed

    OVERVIEW OF RESPONSIBILITIES • To deal with all incoming communication and where appropriate, resolve within Company Policy and service levels. • To develop and maintain appropriate knowledge in... products, procedures, policy, legislation and technology. • To liaise with customers, branches and other departments to ensure the provision of a quality service within given service levels. • To ... further education i.e. ‘A’ levels. To succeed in this role you will have the ability to work on your own initiative and as part of a team. As a Customer Services Advisor, you will provide the highest quality service to all  customers within a call centre environment of approximately 40 customer service advisors. HOURS The opening hours of the Customer Services Department are between 8am and 7pm... See more

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  5. Customer Service Assistant

    Thame, Oxfordshire | 17000 | From Journey recruitment

    Are you looking for your first step into an office role? Or do you hold experience within customer service or office administration and you are looking for a new opportunity? This role is ideal if... social media channels. A day in the life of a Customer Service Advisor During the day you will work on various different areas to support our customers and external partners. The tasks include, answering of calls to assist with issues that may occur with our products, requests for updates to the web site with customer information and to raise complaints with our case managers for more in-depth ... /resolution and take a proactive approach ensuring the CRM system is fully updated with actions taken We are looking for: Excellent customer service skills with the ability to understand the needs... See more

  6. Customer Service Executive

    Cardiff, South Glamorgan | 17250 | From Red Recruitment

    Are you looking to kick start your financial services career as a customer service advisor? Do you want to gain financial services qualifications? Do you have previous experience as a customer... service advisor and the desire to deliver the best customer service on behalf of a leading financial services employer in Cardiff? If this sounds like you, we want to talk! Working for one of the largest financial services employers in the Cardiff area, we are looking for passionate customer service individuals to join a growing team of customer service professionals, who pride themselves in their high level of customer service delivery. No previous financial services experience is required, as you will receive full training including relevant financial services qualifications and great... See more

  7. Customer Service Advisor

    Doncaster, South Yorkshire | 15000 | From Austin Banks Ltd

    140318 Customer Service Advisor Doncaster £15K basic OTE £20-£22K Providing world class customer service to both existing and potential customers through the website, engaging with customers to help... them resolve any issues or queries they may have in relation to an existing order or a potential new purchase Your Responsibilities • Delivering world class customer service to potential and existing customers via the client website, live chat and telephone. • Dealing with existing customer orders in a friendly and effective manner, and help them to resolve any issues. Our Ideal Candidate • Experience of working in a customer service focused environment • Ability to provide excellent customer service at all times. • Literacy and numeracy skills are essential. • Basic IT skills. • Ability to... See more

  8. Customer Service Executive

    South East London, London | 12.0700 | From TRI Consulting

    A globally recognised luxury online retailer based in South London is currently looking for a number of Customer Service Executives on a temporary basis for about 4 months from October to February... next year Key responsibilities are as follows Ensure outbound orders and customer returns are processed accurately and within the agreed SLAs Ensure exemplary levels of customer service are ... of customer queries and complaints Report to the LP Customer Support Managers in the event of any customer query or complaint concerning the London Premier Service Manage workload effectively The role is ... experience of working in Customer Services recently either in Retail or office based. A genuine interest in fashion and current trends Proficient computer and analytical skills Prepared to work set... See more

  9. Customer Service Assistant

    Three Bridges, West Sussex | 8 - 8.2000 | From Ontrak Recruitment

    Customer Service Assistant Rates of Pay - £8.20ph Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long standing clients on... Railways. This fantastic opportunity will not only benefit your pocket as our rates of pay are competitive, but will also kick start your career within a professional, customer service position ... with us. What does a Customer Service Assistant do? Provide an impeccable customer service experience to customers. Be the face of the company by wearing the correct uniform and ID at all times ... valid identification, work permit (if applicable) and proof of national insurance you must have previous exceptional customer service experience must be flexible to work shift times (earliest, latest... See more

  10. Customer Service Assistant

    East Grinstead, West Sussex | 8 - 9 | From Ontrak Recruitment

    Customer Service Assistant Rates of Pay - £8.80ph Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long standing clients on... Railways. This fantastic opportunity will not only benefit your pocket as our rates of pay are competitive, but will also kick start your career within a professional, customer service position ... with us. What does a Customer Service Assistant do? Provide an impeccable customer service experience to customers. Be the face of the company by wearing the correct uniform and ID at all times ... valid identification, work permit (if applicable) and proof of national insurance you must have previous exceptional customer service experience must be flexible to work shift times (earliest, latest... See more

  11. Customer Service Advisor

    Birmingham, West Midlands | 7.5000 - 7.8300 | From sk:n clinics

    A bit about us and why we need you. Treating over 25,000 clients each month through a nationwide network of 49 clinics, sk:n is the UK’s largest provider of advanced skin treatments. We have a truly... professional advice, the team always aim to give the highest levels of service. We are currently recruiting for clinic support advisors who have a passion for great customer service to join our team based ... and Experience Essential: A minimum of 1 years experience within a customer service role Flexible approach to working hours Can-do attitude and willing to go above and beyond in order to deliver great customer service. Great communication skills Desirable: Outbound sales experience (not cold calling) Experience in skin care or a medical environment Beauty Qualifications Hours and Shift patterns... See more

  12. French Speaking Customer Service Advisor

    Preston, Lancashire | 16000 - 18500 | From Taskmaster

    French Speaking Customer Service Advisor - Preston Permanent - £16-18.5K + bonus Shifts Monday to Friday between the hours of 08:00 - 20:00 plus 1 Saturday per month (09:00 - 13:00) TM Resourcing... are working with an established business based in Preston who are on the lookout for a fluent French speaking Customer Service Advisor to join their team. The role will involve dealing with customers in France via telephone and email. Key Duties: Interacting with customers via inbound/outbound telephone calls and emails. Account management. Dealing with billing queries and resolving any ... . Customer service experience. In return our client offers a basic salary plus the opportunity to earn bonus as well as the opportunity to join a business that can offer progression. Interested? Apply now... See more

  13. Italian Customer Service Advisor

    Poole, Dorset | 8.7200 | From SOS Recruitment

    SOS has an exciting opportunity available for a Italian Customer Service Advisor to join our client's friendly team based in Wallisdown. Salary: £8.72 per hour + Fantastic Benefits Location... Wallisdown, Dorset Hours: 37.5hrs per week + Optional Overtime Do you have experience in customer service, retail, hospitality, technology or IT? As a customer support representative, you'll provide assistance with apps like Play Store and perform technical troubleshooting Android hardware too. Full training is provided, they are looking for someone with great customer service skills to help provide incredible experiences across their 4 media channels - phone, email, chat and social media. Job role/responsibilities You will be responsible for providing support to customers regarding their... See more

  14. Regional Customer Services & PR Manager

    UK-Chelmsford | £25,000 - £30,000/Year | From Excelcare

    Regional Customer Services & PR Manager Role purpose We are looking for a pro-active and enthusiastic Customer Service & PR Manager to lead, direct and embed a professional and positive business... culture throughout the homes by embracing Excelcare family values. With this role you will be responsible for ensuring all PR, sales and marketing and activities services are aligned with ... out hotel service audits of all homes in the region and report on findings and areas of improvement. Benefits: 25 Days holiday Refer a Friend Scheme rewarding up to £600 for every person you refer ( ) DBS Certificate paid for by Excelcare Contributory Pension Scheme Annual Salary Review Long service awards Career development pathways... See more

  15. Beauty Customer Service Executive

    Central London, London | 13.0400 | From TRI Consulting

    An exciting opportunity has arisen with a fast growing online beauty company who are currently looking for a number of Beauty Customer Service Executives on a temporary basis for about 3 months. Key.../fraud checks Liaise with Finance for any accounting enquiries and flag accounting issues raised by customers Maintain a high level of service awareness at all time. Active use of order tracker ... one week every 4 weeks Essential Requirements Must have a solid background in office based Customer Service or retail. Experience of working in the beauty industry would be preferable but not essential Must have excellent written English as the role is mainly an email based role Good on Word & Excel Excellent communicator who strives to give exceptional customer service Must be on short notice or... See more

  16. Customer Service £9.00 - £9.60ph Coleshill

    Coleshill, West Midlands | 9 - 9.6000 | From Groomfield Recruitment Ltd

    Our Client based in Coleshill are seeking a Customer Service Advisor who is available to commence work immediately with a view of being taken on permanent. Duties include answering calls from... customers in a busy working environment, liaising with internal and external departments. General Administration duties The working hours are 8.30am - 17.30pm to include 1 in 4 Saturday mornings. The ideal applicant will have at least 6 months Customer Service experience of working in a fast paced working environment. Modern office environment, free parking and excellent opportunities. Please apply for an immediate interview... See more

  17. Customer Service Sales Assistant

    Wembley Central, Middlesex | 17500 - 26500 | From Uproar Vision

    Customer Service Sales Assistant: Immediate Start Opening based in Watford (Nearest stations: Watford Junction, Watford High Str, Watford). Training available, full time role A brand new role has... arisen here at Uproar Vision Watford due to an immediate demand from our clients! We’re currently looking to fill in 5+ openings URGENTLY for Customer Service Sales Assistant , with full training provided. We need brilliant people going above and beyond expectations to help get new customers for different brands. The Customer Service Sales Assistant role is suitable for an ambitious ... have fun as well as work hard. Customer service is your game, and you're ready to take it to the next level. You are a self-starter, with great communication skills and no job is too big or small... See more

  18. Customer Service Executive x2

    Central London, London | 15.7200 | From TRI Consulting

    A large Housing Association is currently looking for a Customer Service Executive on an ongoing temporary basis in West London Key responsibilities are as follows As a Customer Service Executive... environment for about 1-2 years who has worked in an office based Customer Service role Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately ... accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services... See more