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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 05/04/2020. See these below or refine your search.

customer service jobs

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  1. Customer Service Advisor

    Bolton | £16000.00 - £22000.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Bolton Job Salary: £16,000 - £22,000 What we offer: * £16,000 to £22,000 per annum * Company Bonus Scheme * 3% contributory pension * 20 days... holiday plus bank holidays * Career advancement As a Customer Service Advisor you will be working for our market leading independent company based within Bolton. Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self driven and confident Customer Service Advisor to join our vibrant and friendly team. This is an exciting opportunity for ambitious individuals seeking career path progression. For your hard work as a Customer Service Advisor you will be rewarded with a salary of between £16,000 and £22,000 dependent on experience plus... See more

  2. Customer Service Advisor

    Altrincham | Up to £18500.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Altrincham Job Salary: £18,500 per annum The package for the position of the Customer Service Advisor is: * Group Personal Pension Plan * Life... street and online Retailers * Eye Tests * Car Allowance - if applicable to role As one of the largest companies in our field we are on the hunt for a Customer Service Advisor to work in our branch and join our friendly and upbeat customer service team. We can only be successful if we have amazing people and so we believe in treating people as individuals. We're committed to creating an ... and become one of the faces of our company. As a Customer Service Advisor, you'll be engaging in conversations and providing information to customers on the full range of financial products and services... See more

  3. Customer Service Agent

    Swindon | Up to £18000 per annum | From FRANKLY RECRUITMENT

    Customer Service Agent We are currently recruiting for a Customer Service Agent to provide excellent customer experience to customers. To use appropriate techniques and channels to work in... Managers and other departments within the company. Key Duties & Responsibilities 1 Excellent customer service and account management of issues from beginning until full resolution. Developing ... management 1 Identify opportunities to minimise cost and maximise revenue where appropriate 2 Keeping customer promises and offer a Value Added Service were appropriate Skills, Qualifications, Experience Excellent interpersonal skills Previous account management desirable Customer service essential Problem solving abilities in customer service environment Excellent communication skills - verbal... See more

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  5. Customer Service - Inbound

    Manchester | Up to £9.00 per hour + free car parking, canteen | From Search Consultancy

    Inbound Customer Service Advisor (TEMP TO PERM) Birchwood, Warrington FULL TIME POSITION (Monday to Friday- 1 in 5 weekends) INTERVIEWS ASAP STARTING 23RD JULY WEEKLY PAY * Completely inbound... customer service! * Fun environment and regular incentives * Free parking * Full training and development programme * Subsidised canteen Working on behalf of one of the UK's largest Travel companies based in Warrington as a Customer Service Representative, you will be dealing with a range of phone based customer queries. In a nutshell, customers will be contacting you to discuss their account ... or webchat enquiries from customers * First customer contact, passing over any complexed issues * Offering exceptional customer service, which exceeds all customers expectations Experience required... See more

  6. CUSTOMER SERVICE - TRAVEL

    Cambridge | £17500 - £19000 per annum | From Progressive Personnel

    CUSTOMER SERVICE - TRAVEL TOUR OPERATOR, CAMBRIDGESHIRE £17,500K - £19,000K This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range... candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role * Professional and calm telephone manner * Excellent attention to detail and letter writing/grammatical skills * Must be proactive and able to work under your own initiative whilst working within a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service... See more

  7. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  8. Customer Support Executive - Customer Service - £23k

    London | Up to £23000 per annum | From RECRUITMENT GENIUS

    Company Background: This well established, multi-award winning company is seeking a talented and enthusiastic customer support executive to join their growing team based in Putney, South West... Peter Jones was so impressed by this business that he awarded its founder the title of BT Entrepreneur of the year. Duties and Responsibilities - Helping existing customers via email and phone. Inbound calls only, no cold calling. - Ensuring the customer support KPI's are met - Replying to emails and answering phone calls in a polite and friendly manner - Various ad-hoc duties Who are they ... foundations built up over 9 years with millions of customers - so it won't feel like you're taking a risk. - The founder and senior team are still hugely involved - you'll get to learn from them first... See more

  9. Customer Vehicle Service Advisor

    Stevenage | £24000 - £30000 per annum | From PERFECT PLACEMENT

    Automotive Motor Trade Job: Vehicle Service Advisor Required in Stevenage. Salary: Up to £24,000 Basic, OTE £30,000 Per Annum Term: Full time, Permanent Motor Trade Jobs / Automotive Vacancies... computer literate, will be an advantage along with a keen eye for detail to ensure you are accurately recording our customer details. Motor trade experience as a main car dealer experienced Service ... Vehicle Service Advisor For Main Car Dealership - Motor Trade Jobs Stevenage Our client's successful Main Car Dealer business in Stevenage is actively seeking an experienced Vehicle Service Advisor. As an experienced individual, you must be able to: Workshop load (hours booked) Consistently upsell parts and accessories Achieve an excellent CSI and Mystery Shopper results Deal with customer... See more

  10. Customer Service /IT Support

    Swindon | £18k - 20k per year | From Maidenhead

    Customer Service/IT Support. We are looking for a Customer Service and IT support individual to join this expanding and well established Company in Swindon. This is a customer service and IT... and credit card setups Working closely when required with other departments including field service, parking support and sales to resolve issues and meet the demands of the Company's customers Create ... of Microsoft Office, be able to adapt and learn we opportunities, have a methodical approach to work, be able to focus on accuracy and attention to detail . Ideally you will also customer facing ... of works quotation, follow up on outstanding requests / quotations, through to completing the configuration work for both UK and Export customers Test the configured software / products to ensure that... See more

  11. Customer Service Desk Analyst

    Uckfield | - £22k-£25k | From YourRecruit Ltd

    Are you within a Customer Service role looking to progress your career? Join this fantastic company in Uckfield , if you have previous experience within Customer Service or Helpdesk , for this... Customer Service Desk Analyst role. Within this Customer Service Desk Analyst role, you will be supporting the business via the Service Desk where you will be required to work a shift rota ... -contributory pension. There is also a canteen on site. My client is looking for someone who is enthusiastic, with good customer service skills and a desire to work within IT. Responsibilities of the Customer Service Desk Analyst includes: Responding to customers when service issues are detected. Manage successfully the communication with customers through Various means; phone, email... See more

  12. Customer Service & Systems Suppot Executive

    Abingdon | | From BPS World

    Customer Service & Systems Support Executive  Abingdon FTC - Finish Aug 31st (Potential opportunity to go perm/ Contract extension)  Introduction: BPS World is working...: ecommerce website, associated admin and customer-service portal (product catalogue management and customer/order management) and an integrated Salesforce CRM platform. Responsibilities and Duties: First line CRM support to teams and users in two locations. Liaise with second and third-line support where necessary. Using the integrated CRM system for customer communications, issue ... : Understanding and exposure to ecommerce and CMS platforms. Experience in Salesforce or similar CRM platforms. Experience in a customer-service environment. Experience supporting teams and/or... See more

  13. Service Desk / Customer Support Advisor

    Shropshire | - £30k-£35k | From Rise Technical Recruitment Limited

    Service Desk / Customer Support Adviser £30,000 - £35,000 + Excellent Company Benefits Shropshire Are you from a Service Desk / Customer Support background looking to join a market leading.... This positon would suit a Service Desk / Customer Support Adviser looking to join a market leading company who will continually invest in you with training on specialist products. The Role: - Providing customer support - Coordinating maintenance schedules - Maintaining Spare parts / Service Sales The Person: - Service / Support experience - Engineering background - SAP experience preferred RTR92074 Service, support, technical support, SAP, engineering, administration, spare parts, customer, hydraulics, plant, reme, fork lift, cranes, office, Wrexham, ellesmere, Shropshire... See more

  14. IT Customer Service Agent

    West Midlands | £25,000 per annum circa | From Millbank Holdings Ltd

    Job Purpose: A pivotal role, providing customer and 1st line technical support to end-users who need assistance with their computer hardware or software. Key Responsibilities and Tasks... phone or email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when ... Security+. Incident and Problem Management experience. Customer service experience. Service desk experience. A good communicator. Customer Focused. Good presentation skills. Self-driven ... , answering a query, fulfilling a service request – anything that is needed to allow the user to return to work satisfactorily. You will also assist with user rights, passwords, user accounts and basic level... See more

  15. Customer Service Helpdesk Agent 24/7

    Egham | £26000 per annum | From Copperfield Recruitment Ltd

    Hours: 24 x 7 x 365 shift cover Job Summary: The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Key Tasks Single point... contact to meet communication needs of key International customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between International customers and suppliers. Booking of engineering resource / Logistics ... meeting, reports and chairing of conference calls. Other Skills: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities... See more

  16. Customer Services

    Redhill,Surrey | 10.0000 - 12.0000 | From Reed

    Reed Redhill are looking for experienced customer services candidates. We regularly have temporary customer service assignments in the local area and are therefore keen to hear from you if you’re... available for temporary work. Duties will tend to include: Responding to phone calls and e-mail enquiries Maximising opportunities by being aware of potential leads Taking ownership of customer enquiries and complaints Processing customer orders Ideal candidates will: Be passionate about delivering great customer service Have the ability to work well under pressure and to deadlines Good telephone manner If you are interested in temp work please get in touch as soon as possible. Please email your CV or click on this job link... See more

  17. Customer Service

    Winchester,Hampshire | 18000.0000 - 20000.0000 | From Reed

    We are currently recruiting for a fantastic company in Andover. This company are seeking a Customer Service agent to provide support to clients, customers and engineers. Duties: Answering inbound... calls Dealing with enquiries Processing calls Liaising with clients Contacting engineers Providing administrative support Delivering first class customer service If you have experience in customer services, call center and administration you would hold relevant experience for this role. This company offer a competitive salary, with free parking on site. If this role is of interest to you, please contact James Cox at the Basingstoke office... See more

  18. Customer Service

    Salisbury,Wiltshire | 18000.0000 - 20000.0000 | From Reed

    We are currently recruiting for a fantastic company in Andover. This company are seeking a Customer Service agent to provide support to clients, customers and engineers. Duties: Answering inbound... calls Dealing with enquiries Processing calls Liaising with clients Contacting engineers Providing administrative support Delivering first class customer service If you have experience in customer services, call center and administration you would hold relevant experience for this role. This company offer a competitive salary, with free parking on site. If this role is of interest to you, please contact James Cox at the Basingstoke office... See more

  19. Customer Service

    Basingstoke,Hampshire | 18000.0000 - 20000.0000 | From Reed

    We are currently recruiting for a fantastic company in Andover. This company are seeking a Customer Service agent to provide support to clients, customers and engineers. Duties: Answering inbound... calls Dealing with enquiries Processing calls Liaising with clients Contacting engineers Providing administrative support Delivering first class customer service If you have experience in customer services, call center and administration you would hold relevant experience for this role. This company offer a competitive salary, with free parking on site. If this role is of interest to you, please contact James Cox at the Basingstoke office... See more

  20. Customer Service

    Andover,Hampshire | 18000.0000 - 20000.0000 | From Reed

    We are currently recruiting for a fantastic company in Andover. This company are seeking a Customer Service agent to provide support to clients, customers and engineers. Duties: Answering inbound... calls Dealing with enquiries Processing calls Liaising with clients Contacting engineers Providing administrative support Delivering first class customer service If you have experience in customer services, call center and administration you would hold relevant experience for this role. This company offer a competitive salary, with free parking on site. If this role is of interest to you, please contact James Cox at the Basingstoke office... See more