Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 24/10/2019. See these below or refine your search.

customer service jobs

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  1. Customer Service Advisor

    Bolton | £16000.00 - £22000.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Bolton Job Salary: £16,000 - £22,000 What we offer: * £16,000 to £22,000 per annum * Company Bonus Scheme * 3% contributory pension * 20 days... holiday plus bank holidays * Career advancement As a Customer Service Advisor you will be working for our market leading independent company based within Bolton. Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self driven and confident Customer Service Advisor to join our vibrant and friendly team. This is an exciting opportunity for ambitious individuals seeking career path progression. For your hard work as a Customer Service Advisor you will be rewarded with a salary of between £16,000 and £22,000 dependent on experience plus... See more

  2. Customer Service Advisor

    Altrincham | Up to £18500.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Altrincham Job Salary: £18,500 per annum The package for the position of the Customer Service Advisor is: * Group Personal Pension Plan * Life... street and online Retailers * Eye Tests * Car Allowance - if applicable to role As one of the largest companies in our field we are on the hunt for a Customer Service Advisor to work in our branch and join our friendly and upbeat customer service team. We can only be successful if we have amazing people and so we believe in treating people as individuals. We're committed to creating an ... and become one of the faces of our company. As a Customer Service Advisor, you'll be engaging in conversations and providing information to customers on the full range of financial products and services... See more

  3. Customer Service Agent

    Swindon | Up to £18000 per annum | From FRANKLY RECRUITMENT

    Customer Service Agent We are currently recruiting for a Customer Service Agent to provide excellent customer experience to customers. To use appropriate techniques and channels to work in... Managers and other departments within the company. Key Duties & Responsibilities 1 Excellent customer service and account management of issues from beginning until full resolution. Developing ... management 1 Identify opportunities to minimise cost and maximise revenue where appropriate 2 Keeping customer promises and offer a Value Added Service were appropriate Skills, Qualifications, Experience Excellent interpersonal skills Previous account management desirable Customer service essential Problem solving abilities in customer service environment Excellent communication skills - verbal... See more

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  5. Customer Service - Inbound

    Manchester | Up to £9.00 per hour + free car parking, canteen | From Search Consultancy

    Inbound Customer Service Advisor (TEMP TO PERM) Birchwood, Warrington FULL TIME POSITION (Monday to Friday- 1 in 5 weekends) INTERVIEWS ASAP STARTING 23RD JULY WEEKLY PAY * Completely inbound... customer service! * Fun environment and regular incentives * Free parking * Full training and development programme * Subsidised canteen Working on behalf of one of the UK's largest Travel companies based in Warrington as a Customer Service Representative, you will be dealing with a range of phone based customer queries. In a nutshell, customers will be contacting you to discuss their account ... or webchat enquiries from customers * First customer contact, passing over any complexed issues * Offering exceptional customer service, which exceeds all customers expectations Experience required... See more


    Cambridge | £17500 - £19000 per annum | From Progressive Personnel

    CUSTOMER SERVICE - TRAVEL TOUR OPERATOR, CAMBRIDGESHIRE £17,500K - £19,000K This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range... candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role * Professional and calm telephone manner * Excellent attention to detail and letter writing/grammatical skills * Must be proactive and able to work under your own initiative whilst working within a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service... See more

  7. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  8. Customer Service

    Bournemouth | £19,500 + Benefits + Bonus | From Vitality

    Vitality, Customer Service - Claims, Bournemouth, £19,500 + Benefits + Bonus Start Date: Monday18th November 2019 Vitality is an award winning, dynamic and vibrant financial services... work and commitment to Vitality in this Customer Service role, we have designed a generous benefits package to reward our employees, this includes; - Our award-winning private Vitality Health ... a long-term career As our Customer Service you willprovide a professional, first class level of customer service. Above everything, it’s about putting our customers at the heart of every ... Monday to Friday and occasional Saturdays from 9am – 1pm. Responsibilities as our Customer Service include: - Answer our customer’s telephone and written queries and take ownership for... See more

  9. Customer service

    Birmingham | £8.71 per week | From Brimingham

    Customer Service Advisor Birmingham. Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays This is a temporary position with the opportunity to go Permanent £17K Salary As... contact agent you will be the first point of contact with clients providing a first class service. Dealing with incoming queries in relation to supply and payment Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The successful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment ( 6- 12 months ) Fast and accurate recording Strong Computer literacy Flexibility in working hours... See more

  10. Customer Services

    Telford | £18000.00 - £18500.00 per annum | From Hays

    Customer Services Administrator £18,000 - £18,500 Fixed term contract until April Your new company You'll be working for a leading manufacturer that has been in business for over 30 years... Located in the heart of Telford. Your new role Your new position will see you working within the customer service team as an administrator. The main responsibilities will be order processing ... response to customer requests, ensuring that the work processed meets' agreed company and customer services standards Answering incoming telephone enquiries and respond to them and fully document how they ... Services is desirable. Customer focused individual. Methodical and well organised. Intermediate Excel skills - able to compile spreadsheets, manipulate data and apply formulas. Ability to... See more

  11. Customer Service

    Ormskirk | | From Jobwise

    DO YOU HAVE A CURRENT DBS? We are currently recruiting for a Temporary Inbound Customer Service Advisor to join my client in Ormskirk. The role is to deal with a new campaign for a stable... company, working hours of Monday - Friday 9.00am - 5.00pm, hourly pay of GBP8.21 and the role will be on a week to week basis. The successful candidate Must have an existing DBS within the last 6 months About The Role: Taking incoming calls Inputting clients personal details on to an In-house system Dealing with queries Essential Skills & Experience: To be successful considered for this role you will have a background within: Inbound Customer Service Customer Service Advisor Have a current DBS within the last 6 months About The Benefits: Weekly pay Hourly rate... See more

  12. Customer Service

    Watford | £0 - 21k per year | From S.Two

    ROLE: Customer Service representative. OFFICAL JOB TITLE; Dealer Management Executive. DEPARTMENT: Dealer Management. SALARY: 21k + Benifits. This company is an winning Car Benefit company... those people who prefer not to take a car with their employer. ROLE OVERVIEW; This role will support the Dealer Management team and will assist in all areas of the department, providing customer service excellence KEY RESPONSIBILITES - Placement of all customer quotes with most competitive supplier - Confirmation of customer quotes and supply of necessary paperwork within agreed timeframes. - Updating customers on progress of quotes via email or phone as required - Building and maintaining mutual beneficial relationships with dealer network - Monitoring dealers performance... See more

  13. Customer Service

    Gateshead | £17,264 per annum | From Teleperformance

    Site:  Gateshead Start Date:  TBC Training Duration:  2 Weeks full time Hours:  40 per week Shifts:  5/7 days between 8am & 8pm Monday to Sunday, working 5/7 days (Full Flexibility... do?  We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way ... deliver a value-added service with the highest regards for quality, to maintain life-long, valuable relationships with our customers, at every interaction. A “can do” attitude that sees you striving for ... required) Salary:  Up to £17,264 Who are we?  We are the voice of our clients. We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80... See more

  14. Customer Service

    Manchester | Up to £9.00 per hour | From Hays

    Temporary job-City Centre-Customer service-Problem solving Your new company Public sector organisation based in Manchester city centre. Monday to Friday working week, 7.5 hours a day... essential you have financial services experience as training will be given. What you'll get in return £9.00 per hour plus holiday pay City centre location 37.5 hour working week What... See more

  15. Customer Service

    Manchester | £19000.00 - £23500.00 per annum | From Hays

    Customer Relations Expert Your new company Hays are recruiting for a permanent customer relations executive this role is a permanent position based in Manchester city centre for a reputable... growing business with opportunity for internal progression. Your new role You will be responsible for full operational support, you will manage the internal inbox escalating any queries, you will support the complaints process, draft communications, assist with internal projects, support with coordination outlining strategy, you will gather insight, provide reports, you will develop a network of relationships whilst identifying opportunities. What you'll need to succeed You will have previous project and customer relations experience, you will have excellent communication... See more

  16. Customer Service

    Northamptonshire | £19000 per annum | From Northampton Commercial

    Our client based in Daventry are seeking a Customer Service Coordinator to join their busy Customer Service department. Responsibilities:- Receive, enter and coordinate customer’s orders Provide... a high level of Customer Service across the business Responsible for contract review, order entry and preparation of shipping documentation Deal with global based customers by email and telephone Attend meetings to discuss orders with production in order to keep customers updated Prepare quotations General administrative duties Skills / Experience:- GCSE in Maths and English Good keyboard skills Knowledge of Sage and Microsoft Office software Interested? Please apply now for immediate consideration... See more

  17. Customer Service

    Aylesbury | £10.50 per hour | From Aylesbury Industrial

    Customer Service Executive Ongoing temporary leading to permanent £10.50 per hour Full time Aylesbury Pertemps are recruiting a Customer Service Executive on behalf of an Aylesbury based client... As a Customer Service Executive, your duties would include: Answering incoming calls from customers and making follow up calls where necessary Processing forms and applications Taking payments for over-the-phone orders Providing customers with product and service information Entering new customer information on systems and updating existing customer information Dealing with customer enquiries and questions Managing and resolve customer complaints Troubleshooting problems and providing information to all relevant parties. To be successful for this position: You would have current... See more

  18. Customer Service

    Manchester | £9 per hour | From Gibson Hollyhomes

    Times top 100 best companies to work for. A fantastic opportunity has arisen for a Customer Service advisor to join a rapidly expanding customer service team within one of the UK’s leading... in a customer service environment. · Be a very strong communicator. · Due to the nature of the job, a ‘C’ in both English and Maths at GCSE level is required. · Although experience ... dedicated to providing excellent customer service, then this could be the role for you! Please note that due to the high volume of applicants we receive we are only able to respond to those ... financial services companies, who already employ 1000+ staff. With several different divisions within the business, there is scope to find the perfect career path for you! What the role will... See more

  19. Customer Service

    Northampton | £19000 - £21000 per annum | From Northampton Commercial

    Our client based in Northampton are seeking a Customer Services Executive to join their busy Customer Service department. Responsibilities:- Manage own daily workload and help and support... colleagues with theirs to ensure all work is complete by end of the day Support the Sales Team as needed Increase sales at all opportunities by upselling and proactively contacting customers with offers Answer phones and customer emails promptly and politely at all times Responsible for own group of customers Liaising with all other departments within the company to resolve customer queries ... and written High level of attention to detail A professional approach to dealing with customers Ability to multi-task and work under pressure. Interested? Please apply now for immediate consideration... See more

  20. Customer Service

    Bournemouth | - £22k-£24k | From Redbox recruitment

    Customer Service (Inbound) - £22k - £24k You do not want to miss this! Do you have exceptional customer service skills? Do you thrive in a fast-paced environment which requires high attention... to detail? Working within a team of 6 Customer Service Advisors, your day will be made up of 70% inbound customer enquires with remaining 30% responding to queries, liaising with engineers ... of the Customer Service: Working with an advanced bespoke CRM system taking inbound calls from customers for all inquiries. Analyse all customer issues and assist to resolve all within required timeframe ... resources and resolve all issues. Maintain accuracy of all data and verify same for all customer services. Escalate all issues to management if required. Administer and prioritise all customer tasks... See more