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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 132,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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customer service jobs

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  1. Customer Service

    Huntingdon | Neg. | From More Th>n

    Our client is a large outsourcing organisation based in Huntingdon, they are currently seeking a customer service advisor to join their team on a temporary basis for 12 weeks. Duties: Report... promptly to the Customer Support Services Manager or Team Manager any potential escalations. The post holder will need to search for information from multiple systems to resolve customer / supplier queries. To be accountable for delivering individual key performance indicators expected within the Customer Support Services environment. The post holder is expected to work as part of the overall Customer Support Services team to ensure all key performance indicators are met against target. Responding to demands in services as instructed by the Team Manager or Manager. To answer all...

  2. Customer Service

    Luton | £20000.00 - £34000.00 pa | From 16 West Street

    Customer Service Job Title: Customer Relations Executive Location: Luton Basic salary: c£20,000 - £24,000 + £800 per month bonus OTE £34,000 Are you keen to learn and have an outgoing... enthusiastic personality? Have you got an excellent telephone manner? Have you great Customer Service skills? Would you like to work for a market leading company in a role with great rates of pay ... customer communications on PBX and Network services retention *Support the Marketing team by delivering the sales campaigns through targeted, product specific outbound calls - training and conversation ... a requirement for additional Customer Relations Executives to join the team. The Customer Relations Executive role will consist of receiving inbound calls from existing customers in order to fulfil...

  3. Customer Services

    Eastbourne | £16,800 Prorata | From Parmar Staffing Ltd

    Customer Service - Eastbourne Part Time role We are currently recruiting for a friendly Customer Service staff to work for a friendly company based in Eastbourne. The role will be to provide... support you customers calls. You will be friendly, emphatic, polite and just nice. You will need to have prior experience of customer services and ideally be used to working on the phone. Role responsibilities include: Answer calls from client in a friendly manner Provide support and solutions to the call Take accurate notes of the call onto the CRM system This role requires all or many of the following attributes: Excellent Customer Service Experience Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC...

  4. Customer Services

    Eastbourne | £16800 | From Parmar Staffing Ltd

    Customer Service - Eastbourne We are currently recruiting for a friendly Customer Service staff to work for a friendly company based in Eastbourne. The role will be to provide support... customers calls. You will be friendly, emphatic, polite and just nice. You will need to have prior experience of customer services and ideally be used to working on the phone. Role responsibilities include: Answer calls from client in a friendly manner Provide support and solutions to the call Take accurate notes of the call onto the CRM system This role requires all or many of the following attributes: Excellent Customer Service Experience Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC literate...

  5. Customer Service

    Birmingham | £12.30 p hour | From Omega Resource Group Ltd

    Location: Birmingham Business Park Solihull Parkway Pay rate: £12.30 per hour Hours: Hours: 37.5 hours per week You might be required to work 3 rotating shifts Week 1 - 07:50 to 15:32 Week2 -... the Saturday that week Type of Role: contract till Feb 2017 My client is currently seeking to recruit 6 Customer Service People who will be responsible for taking inbound and outbound calls, provision of car rental and event management. The appropriate candidate should have previous experience of dealing with customers via the telephone and processing their issues. Currently the team take up to 4000 customer calls per week; calls are varied and include Repair/Service bookings, Accident reporting and general customer queries. The role also includes off line work as well as call handling...

  6. Customer Service

    Chelmsford | £7.50 - £8.00 p hour | From Focus Resourcing Limited

    Our client is seeking dedicated, friendly, professional and self-motivated individuals with excellent communication skills to join their 24/7 call handling team. Please note that there are no sales... duties involved within this post, this is pure customer service work. Successful candidates will be trained to deal with calls in a wide range of service areas to include; repairs & maintenance ... permanently to begin with however for the right candidate, there could be future potential for this to happen. Experience in customer services, working with the public or in a repairs/customer ... communication skills. Duties: - Deliver highly motivated, friendly and approachable customer service - Receive calls mainly from members of the public, assessing their needs in line with their...

  7. Customer Service Advisor

    Newport | £15,600 Plus Benefits | From Olleco

    Customer Service Advisor Newport, South Wales £15,600 Plus Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days' Holiday (rising with service) Committed to sustainability, Olleco is on... mission to reduce waste within the foodservice industry. We are now looking for a Customer Service Advisor to join our team on a 12 month fixed term contract to cover maternity leave. This is an exciting role for a confident customer service professional to join our growing company at an exciting time in our evolution. As a Customer Service Advisor, you will be responsible for responding ... considered for this role, you must have previous telephone-based customer service experience. Equally important are your strong communication skills and customer-focused approach. As a Customer Service...

  8. Customer Service Agent

    Caerphilly | | From CVWOW

    Do you have excellent customer service skills and are looking to take on a new challenge? If so, we are recruiting and are looking for individuals just like you! Role Title: Customer Service... and proliferation of the Ecolab brand. Customer Service Agent Responsibilities: * Inspire confidence in our customers (internal and external) by handling their needs with courtesy and professionalism at first ... are met on a daily basis * To provide Management and Business Information to customers, Sales and Service teams in both standard, "self-serve" format and by exception for complex, bespoke ... are carried out to support the Service Teams in delivery of service, and to support schedule adherence driving happier, retained customers * Support the operational teams in provision of excellent...

  9. Customer Service Advisor

    Leeds | Competitive | From Callcredit

    Customer Service Advisor Who are we? - Callcredit is the expert in consumer information management and Direct Marketing - both in the UK and internationally - We bring together cutting-edge... Service Advisor, you will provide new and existing customers (internal and external) with the best possible service in relation to billing inquires, service requests and complaints ... literary advice - Resolving data disputes via contact with data providers - Providing support to their on-line credit report access service - Resolves customer inquiries fairly and effectively - Handles incoming telephone calls and correspondence and from customers, maintaining a high level of customer service at all times - Investigates, resolves and records issues / complaints - Works...

  10. Customer Service Colleague

    Solihull | £17k pa + Up to £150.00 bonus pm pension | From Adecco

    The Role: As the voice of the business you will be a really strong communicator, providing customer solutions on a first time resolution basis and ensuring ownership of every call. The calls range... their credit cards, loans and buy-now-pay-later agreements. Responsibilities: Responding to customer queries via telephone, email and letters Providing an excellent level of service to achieve customer service targets Using a variety of software systems to ensure customer account information is correct and accurate Ensuring your knowledge of products, services and policies are up to date If other products are suitable for the customer, meet the customer needs by promoting features and benefits of the added value products and services which will save the customers money and time...

  11. Customer Service Administrator

    Bolton | Market related | From TalentSpa

    Customer Service Administrator Bolton, Greater Manchester Salary: £16224+ per annum An exciting opportunity has arisen for an Administrator to join our client's Customer Services Department.... Main Responsibilities of the Customer Service Administrator: - Receiving calls or instructions from their insurer clients - Making calls to customers who have an insurance related claim; taking details and arranging appointments for their surveyors to inspect the damage - Recording all information on our bespoke system - Adhering to customer quality standards and service level agreements at all times Candidates should already have experience in a customer service role, ideally NVQ level 2 in Customer Service and be able to demonstrate great communication and organisational skills, be...

  12. Customer Service Advisor - Digital

    Scarborough | £8.83 per hour | From TEAM

    A well-established IT / Digital sector Yorkshire based company are seeking a Digital Customer Service Advisor to join a fast-paced digital advertising company for a temporary period of up to 4... May 2017. As a Digital Customer Service Advisor you will: - Manage and deliver a high-end customer experience. - Meet and maintain company KPIS and procedures. - Manage a portfolio of customers at various stages in the production process. - Manage the expectations of customers. The ideal Digital Customer Service Advisor will have the following skills and experience: - Previous experience in a Customer Service or Account Management role. - Excellent communication and customer service telephony skills. - Good knowledge of social-media. - Excellent IT skills, Outlook, Word...

  13. Customer Service Advisor

    Southampton | £16000 - £17000 | From Garmin

    Customer Service Advisor - Southampton - Full-time - £17k Salary + Excellent Benefits Are you excited about technology and learning about new consumer products? If so, you need to join Garmin's... Customer Service team. The ideal candidate will be a talented Customer Service Advisor that has a passion for technology and a good existing knowledge of our products. It is preferred that the Customer Service Advisor will have great communication skills. This is an ideal opportunity for a Customer Service Advisor to join our fun and forward thinking local business. If you are enthusiastic ... are an essential part of our customers' lives. We have more than 11,600 associates in 50 offices worldwide. The Role As a Customer Service Advisor, you will be working in a busy call centre...

  14. Customer Service Advisors

    Crewe | £17,300 | From Newcastle

    We are currently looking for6Customer Service Advisors to support new growthand expansion with start datesmid May. These inbound customer service roles are full time permanent and offer a salary... of £17,300 Applicants need to be fully flexible on shift patterns. WEare proud to be different and have a company culture of always putting the customer first. WEbelieve that every customer has the right to an exceptional customer service experience and always strive to provide this - no matter what it takes. WEare looking for caring, motivated individuals who go the extra mile ... through to promote a positive connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience...

  15. Claims Handler - Customer Service

    Wirral | £19,000 - £20,000 per Annum | From Auger

    Auger is a well established, thriving company offering drainage solutions on a national basis to many of today's leading insurers is seeking a pro-active and confident individual to be responsible... excellent telephone manner and strong organisational skills are essential. As a Claims Handler - Customer Service it will be your responsibility to deliver an exceptional customer experience though ... and process reports, prepare invoices and send correct documentation to all parties within the agreed service level agreements. Emphasis on proactively managing customer and client expectations taking into ... - Customer Service - You will have / will be: * Previous experience within a customer service or administrative office environment. * Experienced at managing and being responsible for your own caseload...

  16. Customer Service Assistant

    Southampton | £15,850 per annum | From LOK'nSTORE

    We have a new exciting opportunity, not to be missed! At Lok'nStore we are currently looking for a Customer Service Assistant to join our successful and friendly team based in Southampton... the South East of England. About the Customer Service Assistant Role We have a position available in a large self-storage facility in Southampton. This position would suit a driven and enthusiastic ... As a Customer Service Assistant you will be expected to perform a number of tasks; some of the key tasks are shown below: - To welcome customers & prospective customers, ensuring that all enquiries ... procedures are adhered to - Support the centres local marketing/ sales activities - Effectively manage and service customers accounts to ensure credit/ late payers are minimised - To be a key...

  17. Customer Service Assistant

    Maidenhead | £16,925 per annum | From LOK'nSTORE

    We have a new exciting opportunity, not to be missed! At Lok'nStore we are currently looking for a Customer Service Assistant to join our successful and friendly team based in Maidenhead... the South East of England. About the Customer Service Assistant Role We have a position available in a large self-storage facility in Broadstairs. This position would suit a driven and enthusiastic ... a Customer Service Assistant you will be expected to perform a number of tasks; some of the key tasks are shown below: - To welcome customers & prospective customers, ensuring that all enquiries ... procedures are adhered to - Support the centres local marketing/ sales activities - Effectively manage and service customers accounts to ensure credit/ late payers are minimised - To be a key...

  18. Customer Service Assistant

    Horsham | £15,850 per annum | From LOK'nSTORE

    We have a new exciting opportunity, not to be missed! At Lok'nStore we are currently looking for a Customer Service Assistant to join our successful and friendly team based in Horsham... the South East of England. About the Customer Service Assistant Role We have a position available in a large self-storage facility in Horsham. This position would suit a driven and enthusiastic ... a Customer Service Assistant you will be expected to perform a number of tasks; some of the key tasks are shown below: - To welcome customers & prospective customers, ensuring that all enquiries ... procedures are adhered to - Support the centres local marketing/ sales activities - Effectively manage and service customers accounts to ensure credit/ late payers are minimised - To be a key-holder...

  19. Customer Service Associate

    Stockport | £18.2k - 19.5k per year | From Vitality

    Vitality, Customer Service Associate (Healthcare), Stockport - Start date 15th May Vitality Health is an award winning, dynamic and vibrant private health insurance provider, with... well as leading to an overall healthier society. Our Customer Service Associate (Healthcare) will receive a competitive salary plus benefits including; - Monthly bonus scheme (subject to passing ... facilities including subsidised canteen As our Customer Service Associate (Healthcare) you will provide a professional, first class level of customer service in our claims department. Above everything ... between our office opening hours of 8am - 7pm Monday to Friday and occasional Saturdays from 9am - 1pm. Our Customer Service Associate (Healthcare) duties and key responsibilities include...

  20. Customer Service with Telesales

    Sidcup | £15400 + Bonus | From Dartford

    Monday to Friday 9 - 5pm A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to existing... clients, updating the database, offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage...