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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 22/01/2020. See these below or refine your search.

customer service jobs

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  1. Customer Service Advisor

    Bolton | £16000.00 - £22000.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Bolton Job Salary: £16,000 - £22,000 What we offer: * £16,000 to £22,000 per annum * Company Bonus Scheme * 3% contributory pension * 20 days... holiday plus bank holidays * Career advancement As a Customer Service Advisor you will be working for our market leading independent company based within Bolton. Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self driven and confident Customer Service Advisor to join our vibrant and friendly team. This is an exciting opportunity for ambitious individuals seeking career path progression. For your hard work as a Customer Service Advisor you will be rewarded with a salary of between £16,000 and £22,000 dependent on experience plus... See more

  2. Customer Service Advisor

    Altrincham | Up to £18500.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Altrincham Job Salary: £18,500 per annum The package for the position of the Customer Service Advisor is: * Group Personal Pension Plan * Life... street and online Retailers * Eye Tests * Car Allowance - if applicable to role As one of the largest companies in our field we are on the hunt for a Customer Service Advisor to work in our branch and join our friendly and upbeat customer service team. We can only be successful if we have amazing people and so we believe in treating people as individuals. We're committed to creating an ... and become one of the faces of our company. As a Customer Service Advisor, you'll be engaging in conversations and providing information to customers on the full range of financial products and services... See more

  3. Customer Service Agent

    Swindon | Up to £18000 per annum | From FRANKLY RECRUITMENT

    Customer Service Agent We are currently recruiting for a Customer Service Agent to provide excellent customer experience to customers. To use appropriate techniques and channels to work in... Managers and other departments within the company. Key Duties & Responsibilities 1 Excellent customer service and account management of issues from beginning until full resolution. Developing ... management 1 Identify opportunities to minimise cost and maximise revenue where appropriate 2 Keeping customer promises and offer a Value Added Service were appropriate Skills, Qualifications, Experience Excellent interpersonal skills Previous account management desirable Customer service essential Problem solving abilities in customer service environment Excellent communication skills - verbal... See more

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  5. Customer Service - Inbound

    Manchester | Up to £9.00 per hour + free car parking, canteen | From Search Consultancy

    Inbound Customer Service Advisor (TEMP TO PERM) Birchwood, Warrington FULL TIME POSITION (Monday to Friday- 1 in 5 weekends) INTERVIEWS ASAP STARTING 23RD JULY WEEKLY PAY * Completely inbound... customer service! * Fun environment and regular incentives * Free parking * Full training and development programme * Subsidised canteen Working on behalf of one of the UK's largest Travel companies based in Warrington as a Customer Service Representative, you will be dealing with a range of phone based customer queries. In a nutshell, customers will be contacting you to discuss their account ... or webchat enquiries from customers * First customer contact, passing over any complexed issues * Offering exceptional customer service, which exceeds all customers expectations Experience required... See more


    Cambridge | £17500 - £19000 per annum | From Progressive Personnel

    CUSTOMER SERVICE - TRAVEL TOUR OPERATOR, CAMBRIDGESHIRE £17,500K - £19,000K This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range... candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role * Professional and calm telephone manner * Excellent attention to detail and letter writing/grammatical skills * Must be proactive and able to work under your own initiative whilst working within a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service... See more

  7. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  8. Customer Service

    Swindon | Up to £9.00 per hour | From Hays

    Customer Service Advisor Customer Service Advisor Swindon Customer Account Executive Job based in Swindon Your new company This role is working for a small to medium sized business... on the outskirts of Swindon. You will be part of a team of 8 customer service advisors who are a close team of colleagues. Your new role You will be working for a company with over 400 ... customers and helping with any quires Checking progress of customer's orders Tracking deliveries Calling out to customers to see if there is any further help you can offer on a service Administration on a back-office system Daily use of excel What you'll need to succeed You will need to have experience of customer service as you are speaking to a high level of customers and will be... See more

  9. Customer Service

    Huntingdon | £18k - 20k per year | From Interaction - Huntingdon

    My client based on the outskirts of Huntingdon is currently recruiting for a Customer Service Executive to join their team on a Full Time Permanent basis. Job purpose: To enable... business to provide customers with an exceptional customer service experience and to increase growth. Main duties: · Order Processing · Providing high levels of Customer Service · Handling complaints and returns · Completing Admin Duties · Managing Customer Projects · Any other reasonable management requests If you have the skills and experience listed above please send your CV to... See more

  10. Customer Service

    Knaresborough | £18k - 19k per year + Benefits | From Technical Placements

    Customer Service Advisor, Administrator required in Knaresborough, near Harrogate, North Yorkshire. International company supplying environment improvement products to the facilities management... industry. Monday to Friday (45 mins for lunch). £19K salary, 25 days holiday (+bank hols), Pension, Free parking, drinks etc. Working in a Customer Service team, you will be responsible ... with incoming complaints. Customer Service Candidate Requirements: Happy to take RSPH Level 2 Award in Pest Management (paid for by client) Basic PC, including Microsoft Office Attention to detail ... work effectively as part of a team. The Customer Service Role: Obtaining Proof of Deliveries and Estimated Time of Arrivals. Dealing with customer queries Liaising with sales, operations... See more

  11. Customer Service

    Fairford | 8.50 | From Siamo Recruitment

    Do you have experience within customer service, do you take pride within your work. Are you looking to join a company who takes pride in their employees and their company. You'll be a joining... a permanent basis for the right individual. The Role: - Providing a high level of Customer Service - Answer Customer calls, web chat, social media contacts, and emails professionally - Resolve Customer issues - Processing Customer orders - Ensure every customer receives the very best customer care possible - Attend and engage in product and skills training sessions Ideal Candidate: - Strong work ethic - Previous administration experience - Previous customer service experience (this can include retail and hospitality) - Easy and outgoing - Will take any task on and complete it to... See more

  12. Customer Service

    Manchester | £9 per hour | From Gibson Hollyhomes

    Customer Service £9.00 per hour Immediate Start Our client is currently looking for Customer Service Advisors to support the team during this busy period. The role is a mixture... experience of working in a similar role in Customer Service or Sales. Ideally you will be energetic, good attention to detail and confident to make outbound calls. The role is temporary to start ... both inbound and outbound customer calls and duties will include; Taking and receiving a high volume of incoming calls from customers Dealing with and responding to customer queries Responsible for dealing with invoice disputes Requesting and chasing for relevant information Dealing with queries from suppliers You will also make outbound calls to customers to follow up on... See more

  13. Customer Service

    Derby | Up to £10.37 per hour | From Extra Personnel

    Customer Service Advisor Working with a global logistics company based at East Midlands Airport £10.37 per hour - (£21,500 when permanent) Monday to Friday 9am - 5.30pm Training provided... Excellent working environment. Accessible by the sky link bus route Role of a Customer Service Advisor working within the Customs Department : Handling enquiries by telephone or email Updating clients with progress of parcels / packages / deliveries - worldwide. Processing information onto an in house data system As a Customer Service Advisor you will need to have: Proven ... Standard Extra Personnel Benefits for the customer service advisor role: 28 Holidays per year Weekly Pay Pension Scheme Employed Status Personal Accident Insurance Mortgage references My Extra... See more

  14. Customer Service

    Worksop | Up to £8.50 per hour | From Extra Personnel

    Customer Service £8.50 per hour Full Time hours - start/finish may vary between 7am to 5pm - and 1 in 3 saturdays morning will be required Excellent working environment. 3 months ongoing work... which may be extended for the right candidate. Role of a Customer Service : Assisting in general administration duties Processing information onto an in house data system As a Customer ... and follow enquires through from start to finish Standard Extra Personnel Benefits for the Customer Service role: 28 Holidays per year Weekly Pay Pension Scheme Employed Status Personal Accident Insurance Mortgage references My Extra Rewards- An online portal offering vouchers and discounts If you are interested in being a Customer Service please click apply Extra Personnel Limited... See more

  15. Customer Service

    Malmesbury | £8.50ph | From Siamo Recruitment

    Our local client is excited to join new members to their customer service team in the Kemble area. The client is looking for: Enthusiastic individuals Willing to learn and take on new... tasks given Have Good communication skills Great telephone manner Previous customer interaction would be a good asset to this role Driving licence is essential for this role... See more

  16. Customer Service

    Godalming | GBP21000 - GBP25000 per annum | From Appoint Recruitment

    We are a highly successful insurance company and we are looking for a proactive customer service person to join our close knit team. We work from an old light spacious barn and so coming to work is... customer service is a must. You will be fully trained and put through insurance qualifications. Duties:- Taking incoming calls from customers answering queries and making any mid term ... ’s data into computer system Experience/ skills:- Ideally insurance sales but if not you must have customer service, retail or telephone sales experience A positive, can do attitude Excellent ... a pleasure. We are a positive, friendly bunch and are looking for someone likeminded to join our expanding team. You will take incoming calls from customers and be making follow up calls to... See more

  17. Customer Service

    Knaresborough | £11k - 11.2k per year + Benefits | From Technical Placements

    Part time Customer Service Advisor / Administrator required in Knaresborough, near Harrogate, North Yorkshire. 22 hours per week - 4 or 5 mornings per week, £11200 pa (£20K full time... the facilities management industry, offering great working conditions and long term prospects. Working in a Customer Service team, you will be responsible for the resourcing and scheduling of Product ... and liaising with customers, manufacturing, fitters and carriers. Customer Service Administrator Candidate Requirements: Basic PC, including Microsoft Office Attention to detail and accuracy ... customers regarding their orders, enquiries and installations Effectively handle customer complaints and ensure timely responses to such complaints Offering outstanding customer service at all... See more

  18. Customer Service

    Bournemouth | - £18k-£22k | From Redbox recruitment

    Customer Service £18k - £20k You do not want to miss this! Do you have exceptional customer service skills? Do you have a good telephone manner and enjoy working in a fast-paced environment... Working within a team of 10 Customer Service Advisors, your day will be made up of 70% inbound customer enquires with remaining 30% responding to queries, liaising with engineers and completing ... Service: • Manage large amounts of inbound and outbound calls in a timely manner • Identify customers’ needs, clarify information and direct call to appropriate department • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations on the advanced CRM database Skills & Characteristics of the Customer Service... See more

  19. Customer Service

    Stockport | Up to £17000.00 per annum | From Cordant People

    We are currently recruiting for an exciting opportunity for our client based in Stockport (based nect to stockport train station). They are looking for a Customer Service Advisor to join their... small team on a full-time permanent basis. The role will involve both administrative and customer service duties so you will be required to maintain great communication both verbally and written. Responsibilities: Handle inbound telephone queries in relation to orders, service enquiries and deliveries. Make outbound calls when needed to follow up with customers and ensure they are kept up ... follow processes and procedures accurately Have a great telephone manor Adopt a customer focused approach to work Further Details: £17,000 p/a 9am to 5.30pm Monday - Friday Please contact... See more

  20. Customer Service

    York | GBP8 - 8 per hour | From Charterhouse Recruitment

    IMMEDIATE TEMP WORK - STARTING JANUARY 25TH JANUARY. We are looking for outgoing individuals with excellent communication and customer service skills, to join a City Centre based Market Research... business in the new year. - You will provide excellent customer service on the phone to customers - You will develop rapport on the phone - You will have an organised approach to work - You will be self motivated and able to work on your own initiative - You will have strong IT skills and attention to details - You will be part of a vibrant team environment Monday - Friday Evening and Saturday work. £8.21 per hour City Centre location To start from the end of January... See more