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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 221,000+ customer service jobs listed on See these below or refine your search above.

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  1. Customer Service

    Alton, Hampshire | 17000 | From Momentum Recruitment

    Customer Service Administrator Location: Alton, Hampshire Salary: £17,000 Do you have strong customer service skills? We have permanent roles available for candidates with a high level of customer... service. These positions will involve working in a busy office environment. Full training will be given. These positions offer long term career opportunities and an opportunity to work in a great environment. Full training will be given. Applicants should meet the following criteria: Strong customer service skills Hood admin skills The ability to communicate in a professional manner Good IT Skills A team player Key duties & Responsibilities: • Client & customer calls • General Office administration • Sending emails in a professional manner • Provide a high-level of customer service at... See more

  2. Customer Service Advisor

    UK-Wokingham | £10.50/Hour | From Service Care Solutions

    Experienced Customer Service Advisor working within Wokingham Borough Council - £10.50 ltd per hour. A dedicated Customer Service Advisor is needed to join the diligent team within Wokingham... Borough Council. It would be beneficial to have experience working within a customer service role. This role is paying £10.50 ltd per hour. • The length of the contract is 3 months. • The role is ... Work staff to over 200 local authorities. • Payroll service twice a week. • Ltd and PAYE payment options available. • Annual training budget of up to £250 and continued online CPD training. • Excellent Annual Loyalty schemes / bonuses. • DBS disclosures provided via fast track online services free of charge... See more

  3. Customer Service

    Smethwick, West Midlands | 7.8300 - 8 | From West Bromwich Commercial

    We are currently recruiting for experienced Customer Service Agents to join a well-established and highly successful logistics organisation on a temporary contract, offering an immediate start... week. Suitable candidates will have previous call centre or customer service experience from within an office based environment and must be available for an immediate start. To apply please select ... pay rate of £8.00 per hour. The purpose of the role is to support a busy inbound team ensuring that all customer calls are answered efficiently and professionally. Daily duties will include: - Taking volume inbound customer calls - Dealing with and investigating all customer enquiries - Liaising with internal departments in order to track parcels - Re-scheduling deliveries within the internal... See more

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  5. customer service

    Rotherham, South Yorkshire | 8.4500 | From HR GO Recruitment

    HR GO are currently looking for an experienced customer service staff member Hours of Work: 2pm - 7pm /3pm till 8pm Monday to Friday (must be flexible to start earlier during peak periods) Duties... Answering telephone and assisting with queries, inbound calls only so no selling required Pay Rate: £8.45ph Requirements : Previous Experience, great customer service skills and excellent telephone manner. Tel: (Monday - Friday 8am - 5pm) Email: (24 Hours) *To apply for work out of office hours please send a TEXT message with name, location & job Title... See more

  6. Customer Service Executive

    White Waltham, Berkshire | 19000 - 23000 | From CLEAN

    Job Description About Us CLEAN is a leading textile rental and laundry services company providing professional linen and workwear to the hospitality and manufacturing industries throughout... customers. In 2018 CLEAN became part of Alsco a global leader in textile rental and laundry services employing over 19,500 people. Responsible for shaping the linen and uniform rental industry since 1889 Alsco is present in 14 different countries across more than 175 locations, providing a world-class service to over 350,000 customers. Job Description Are you looking to work within a vibrant, fast paced environment? We are looking for a Customer Service Executive who is passionate about providing an amazing service to our highly valued customers and have excellent forward facing customer service... See more

  7. Customer Service Advisor

    Newport, Gwent | | From Red Recruitment

    Are you looking to kick start your career as a Customer Service Advisor? Or are you looking for a new challenge? We are recruiting a number of Customer Service Advisor positions, located in Newport... looking for excellent customer service advisors. Are you looking for a career in a fast past environment with progression? Although this role is initially temporary, due to the success of the client, there is a great opportunity for the position to become permanent. For your application for the Customer Service Advisor position to be successful: Excellent communication skills both written and verbal Good computer skills Positive attitude and approach Professional work ethic Customer Service Advisor Duties Include: General customer service questions and queries Setting up payment plan... See more

  8. Customer Service Executive

    Thame, Oxfordshire | 16500 | From Journey recruitment

    Are you looking for a customer service/office based role? Are you looking to build yourself a career? Have you maybe come from a retail or hospitality/pub background? If you have previous customer... service experience and are outgoing and confident and enjoy working within a fast paced environment, this is an ideal opportunity for you! Your Role: The purpose of this role is to deliver great customer service to new and existing customers. You will communicate with customers via telephone and email and on social media. You will also handle complaints - this role is working in a fast paced and dynamic team. You will recieve full training and eventually develop a sound understanding of products and services. Do you have: Excellent customer service skills with the ability to understand... See more

  9. Customer Service Advisor

    Glasgow, Lanarkshire | 16000 | From Santander Operations

    About us: Established in the UK in 2007, Santander Operations provides Operational Services to more than 14 million Santander UK customers (4.6 million 1 | 2 | 3 World customers), and 600,000... - 9pm Monday - Friday, 8am-2pm Saturdays (Annualised Hours Contract) Salary: £16,000 p/a and a £500 flexible benefit allowance About the role: We are currently recruiting for a Customer Service Advisor to join our ever growing Customer Service Team, providing a first class customer service experience by taking inbound and outbound queries via telephone and online. You will initially be dealing ... exceptional level of service, assist customers and offer solutions. You will have a customer focused mind-set and be a confident communicator. You will have worked in a Customer Service position... See more

  10. Customer Service Agent

    Colchester, Essex | 7 - 7.8300 | From GFM

    Do you want to work for a multi award-winning company on behalf of The Times? Apply today!! To act as a liaison, provide product/service information and resolve any emerging problems that our... guidelines. Handle and resolve customer complaints in accordance with agreed guidelines. To ensure adherence to key performance indicators. Provide customers with product and service information whilst ... applications (Word, Excel & the internet) Knowledge of customer service principles and practices Knowledge of call centre telephony and technology, especially Salesforce Good data entry/keyboard skills Knowledge of administration and clerical processes. Previous Customer service experience is advantageous. Interpersonal Skills & Abilities (behaviour / attitude) Excellent verbal and written... See more

  11. Customer Service Advisor

    Mitcheldean, Gloucestershire | 15500 | From Cordant People

    Customer Care Advisor Mitcheldean, Gloucestershire Full Time Start ASAP My client, one of the world's premier global providers of warranty solutions, are currently recruiting for a Customer Care... of Customer Care Advisor: Communicate information in a responsible, effective and timely manner Provide excellent Customer Service to new and existing customers Answering customers queries with regards to technical issues booking repairs of White Goods when needed Ensuring the customer is kept up to date with the progress of their claim Process a range of administration tasks This role requires the following: Previous Customer Service experience Excellent written and verbal communication skills The ability to work under pressure Multitasking on a daily basis Brilliant organisational skills To... See more

  12. Customer Services Manager

    Birmingham, West Midlands | 32000 - 35000 | From Brighthouse

    BrightHouse Customer Services Manager (Claims & Repairs) Salary: £32-£35,000 + Annual bonus incentive Job Type: Full Time - Permanent Hours: 37.5 per week (Monday to Saturday) Location... Birmingham Overall Purpose of Job Manage the Customer Services Centre of up to 30 staff providing after sales telephony support to customers who have an issue with their Brighthouse product. Ensure the delivery of excellent customer service to Brighthouse Customers submitting claims for repairs or replacements for their products, including optimising resource levels to ensure the delivery of Brighthouse objectives, targets and service levels. Ensure that the Customer Service staff adhere to BrightHouse Customer Services processes, procedures and standards. Continually develop the service... See more

  13. Customer Service Advisor

    Glasgow, Lanarkshire | | From Santander Operations

    Customer Service Advisor Location - Glasgow Salary: £16,000 pro rata Hours of work: 35 hours per week Shifts between 5:00pm- 9:30pm Monday to Friday and 9:00am and 4:00pm Saturdays. Contract: 3... Month FTC - Annualised hours Established in the UK in 2007, Santander Operations provides Operational Services to more than 14 million Santander UK customers (4.6 million 1 | 2 | 3 World customers), and 600,000 business and corporate customers. With over 3,000 employees, based at over 10 UK sites supporting over 800 Santander UK branches. As a Customer Service Advisor, you will be part ... of service, assist customers and offer solutions. You will have a customer focused mind-set and be a confident communicator. If you share our purpose to help people and businesses prosper and want to help... See more

  14. Customer Service Advisor

    Harrogate, North Yorkshire | 8 - 12 | From Reed

    REED Harrogate are currently looking for a number of individuals to join an exceptional customer service department at a market leading international mail order retailer of fashionable, stylish... service advisors in their Harrogate Head Office. As an ambassador of this international business you will provide outstanding customer service at all times, regularly surprising and delighting ... suggestions are passed on to support our - To work towards individual targets whilst contributing to and being part of the wider Customer Service Department Team. - To actively observe the company’s ... understanding of and experience in a customer service and/or sales role. Benefits of working as a Temporary Member of staff through Reed include: - Weekly Pay - Holiday Pay – 28 days per annum - Guaranteed... See more

  15. Customer Services Assistant

    Liverpool, Merseyside | 16000 - 20000 | From CFF Recruitment

    Customer Services Assistant CFF Recruitment has been retained to find a Customer Services Assistant by a major Occupational Health Training Provider. No previous knowledge in this sector is... required, as full training will be provided for the right person along with a competitive package and career progression. As a Customer Service Advisor, you will be required to resolve customer ... accounts. Assist with placement of orders, refunds, or exchanges whilst representing our business in a professional manner at all times. As the Customer Service Advisor, you will: Open and maintain ... of the problem; expediting correction or adjustment; following up to ensure resolution Recommend products & services to customers The Ideal Candidate To be successful as our Customer Service Advisor in... See more

  16. Customer Services Advisor

    Redhill, Surrey | 17500 | From Reed

    OVERVIEW OF RESPONSIBILITIES • To deal with all incoming communication and where appropriate, resolve within Company Policy and service levels. • To develop and maintain appropriate knowledge in... products, procedures, policy, legislation and technology. • To liaise with customers, branches and other departments to ensure the provision of a quality service within given service levels. • To ... further education i.e. ‘A’ levels. To succeed in this role you will have the ability to work on your own initiative and as part of a team. As a Customer Services Advisor, you will provide the highest quality service to all  customers within a call centre environment of approximately 40 customer service advisors. HOURS The opening hours of the Customer Services Department are between 8am and 7pm... See more

  17. Customer Service Advisor

    Duffryn, Gwent | 9.6300 | From Pertemps Lloyds

    Customer Service Advisor Location: Newport, South Wales Pay Rate : £9.63/hour If you put the customer at the heart of everything you do, you could be right for an opportunity. If you have... accounts and products, keeping it simple and making it easier to do business Complete telephony, digital and admin based tasks to service customer queries Take ownership of customer problems, solving them at ... passion for people and can build lasting relationships with customers, why not think about a role with our client? Could you help our client become the best bank for customers? As one of the UK’s leading financial services Groups, they are currently seeking motivated and enthusiastic individuals to become a part of their team. JOB ROLE: This is a 6 month temporary role with the long term... See more


    Borehamwood, Hertfordshire | 17000 - 18500 | From Unico recruitment

    Customer Service Advisor Hours, Monday to Friday / Shifts between 08:00 to 18:00 (08:00 to 17:00 / 08:30 to 17:30 / 09:00 to 18:00) We are currently recruiting for a Customer Service Executive to... join a large, well established and growing organisation based in Borehamwood. Market leaders in their sector Your duties will include: Responding to general customer enquiries via phone, email and letter Processing payments and applications Dealing with account enquiries, processing payments, chasing outstanding payments General administrative duties surrounding enquiries Customer Service/Call Centre experience is essential for this position along with a friendly and professional telephone manner, enthusiasm to learn and team and a desire to deliver customer service excellence. The company... See more

  19. Customer Service Advisor

    Reading, Berkshire | 16000 - 18000 | From Focus Resourcing

    Our central Reading client is recruiting for a Customer service advisor to join their team. The role will be dealing directly with brokers. There is no parking at this client, and their hours are... (minimum Grade C in Maths & English) PC skills are essential. Deliver excellent customer service. Ability to convey information to customers in a professional and efficient manner. Have a clear and positive ... Monday to Friday The role: To contribute to the development of a strong customer relationship by understanding individual customer's circumstances. To process any work that comes in via multiple ... and productivity to contribute to meeting the departments and teams service standards. Resolve enquiries appropriately and within underwriting and processing authorities, referring technical queries... See more

  20. Customer Service Advisor

    Thame, Oxfordshire | 16000 - 18000 | From Journey recruitment

    1 YEAR CONTRACT Are you currently working within the Hospitality industry, in a pub or bar, and wanting to progress to the next step? Our lovely client based in Thame is looking for a Customer... Service Advisor to join one of their campaigns providing outstanding customer service, in support of the licensed publican trade and their direct suppliers; in all aspects of any of our client’s ... as directed by your line manager. • As a Customer Service Advisor you will be required to build strong relationships with regional field colleagues and proactively develop an understanding of regional strategy and activities. Skills and Knowledge Required: • Experience in a customer service/sales environment • Experience of working in the licensed publican trade (desirable but not essential... See more

  21. Administrator - Customer Service

    Oxford, Oxfordshire | 9 - 10 | From Office Angels

    An INCREDIBLE opportunity has just arisen for a great all round candidate to join a fantastic, company in Oxfordshire; our well-established client is looking for a CUSTOMER SERVICE ADMINISTRATOR... to join their busy team. Would you enjoy a support role utilising and building on your existing customer service skills and knowledge? As a Customer Service Administrator your duties include but are not exclusive to: Independently dealing and responding efficiently to all enquiries by email and phone Supporting and working closely with other Customer Service Administrators and members of the team Process invoices and manage any disputes Managing and keeping up-to-date multiple spread sheets As the successful candidate you will offer: Previous Customer Service or Administration experience is... See more