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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 134,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Service

    Swindon | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Exciting opportunity to join our Customer Service team in Swindon, SN5 6NX.Fully flexible working shifts between 6am to 10pm Monday to Sunday (shifts will include working 8 in 12 weekend days)with... looking for customer focused people to join our Contact Centre in Swindon. As you'll be the first point of contact for our customers you will: ·Help to support customers manage their finances ·Provide an exceptional level of customer service ·Have a passion for delivering great customer service ·Be able to demonstrate strong communication skills ·Be able to build a strong rapport with customer ·Have effective conversations with customers and seek to provide them with a positive outcome Our members are at the heart of everything we do and we pride ourselves in delivering...

  2. Customer Service

    Wakefield | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Exciting opportunity to join our Customer Service team in Wakefield, WF1 2DF.Fully flexible working shifts between 6am to 10pm Monday to Sunday (shifts will include working 8 in 12 weekend days)with... looking for customer focused people to join our Contact Centre in Wakefield. As you'll be the first point of contact for our customers you will: ·Help to support customers manage their finances ·Provide an exceptional level of customer service ·Have a passion for delivering great customer service ·Be able to demonstrate strong communication skills ·Be able to build a strong rapport with customer ·Have effective conversations with customers and seek to provide them with a positive outcome Our members are at the heart of everything we do and we pride ourselves in delivering...

  3. Customer Service

    Dunfermline | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Exciting opportunity to join our Customer Service team in Dunfermline, KY11 8PJ.Fully flexible working shifts between 6am to 10pm Monday to Sunday (shifts will include working 8 in 12 weekend... We're looking for customer focused people to join our Contact Centre in Dunfermline. As you'll be the first point of contact for our customers you will: ·Help to support customers manage their finances ·Provide an exceptional level of customer service ·Have a passion for delivering great customer service ·Be able to demonstrate strong communication skills ·Be able to build a strong rapport with customer ·Have effective conversations with customers and seek to provide them with a positive outcome Our members are at the heart of everything we do and we pride ourselves in...

  4. Customer Service

    Northampton | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Exciting opportunity to join our Customer Service team in Northampton, NN3 6NW.Fully flexible working shifts between 6am to 10pm Monday to Sunday (shifts will include working 8 in 12 weekend... We're looking for customer focused people to join our Contact Centre in Northampton. As you'll be the first point of contact for our customers you will: ·Help to support customers manage their finances ·Provide an exceptional level of customer service ·Have a passion for delivering great customer service ·Be able to demonstrate strong communication skills ·Be able to build a strong rapport with customer ·Have effective conversations with customers and seek to provide them with a positive outcome Our members are at the heart of everything we do and we pride ourselves in...

  5. Customer Service

    Northampton | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Customer Service jobs available in Northampton, NN3 6NW. Fully flexible working shifts between 6am to 10pm Monday to Sunday (Shifts will include working 8 in 12 weekend days) with a salary... Customer Service Consultants to join our telephone based Mortgage New Business team in Northampton. As the first point of contact you will: - Help to support brokers and solicitors over the phone providing support and guidance on new mortgage applications - Be responsible for delivering exceptional levels of customer service and always adhering to regulatory and compliance requirements - Provide ... relationships with customers to deliver a consistent quality service - Have experience in a customer service role - Have excellent communication skills - Have an enthusiastic attitude and be...

  6. Customer Service

    Newark | Neg. | From Search Consultancy Ltd

    Are you a people person who takes pride in offering good Customer Service? We are looking for a number of candidates to join a well known brand within an inbound customer service role. Beyond... the permanent positions, if you impress with your customer service skills, there are opportunities with this prestigious employer to progress your career to senior levels working across a variety ... and responsibilities: - Inbound Customer Service - Offering excellent Customer Service levels - Complaint handling If you're keen and want to start earning now or you want a career discussion about potential customer service roles we have available, click apply and attach your CV to start a discussion with Search's expert Customer Service team. Search is an equal opportunities recruiter and we welcome...

  7. Customer Service

    Huntingdon | Neg. | From More Th>n

    Our client is a large outsourcing organisation based in Huntingdon, they are currently seeking a customer service advisor to join their team on a temporary basis for 12 weeks. Duties: Report... promptly to the Customer Support Services Manager or Team Manager any potential escalations. The post holder will need to search for information from multiple systems to resolve customer / supplier queries. To be accountable for delivering individual key performance indicators expected within the Customer Support Services environment. The post holder is expected to work as part of the overall Customer Support Services team to ensure all key performance indicators are met against target. Responding to demands in services as instructed by the Team Manager or Manager. To answer all...

  8. Customer Service

    Luton | £20000.00 - £34000.00 pa | From 16 West Street

    Customer Service Job Title: Customer Relations Executive Location: Luton Basic salary: c£20,000 - £24,000 + £800 per month bonus OTE £34,000 Are you keen to learn and have an outgoing... enthusiastic personality? Have you got an excellent telephone manner? Have you great Customer Service skills? Would you like to work for a market leading company in a role with great rates of pay ... customer communications on PBX and Network services retention *Support the Marketing team by delivering the sales campaigns through targeted, product specific outbound calls - training and conversation ... a requirement for additional Customer Relations Executives to join the team. The Customer Relations Executive role will consist of receiving inbound calls from existing customers in order to fulfil...

  9. Customer Service

    Nottinghamshire | £15000.00 - £22000.00 pa | From Macildowie Associates Ltd

    Are you looking for a new customer service position in Nottinghamshire? It's just a click away! Macildowie have an experienced team dedicated to recruiting for Customer Service positions in various... client locations across Nottinghamshire. To be considered, the successful candidates will ideally have previous experience in a Customer Service role, the ability to build fantastic relationships with customers and internal colleagues alike, as well as problem-solving and complaint resolution skills. If you don't have previous experience but would like to establish a career with Customer Service, we also specialise in recruiting entry level roles that can offer progression and development. We specialise in Customer Service positions from trainee to management level, and we deal with...

  10. Customer Services

    Eastbourne | £16800 | From Parmar Staffing Ltd

    Customer Service - Eastbourne We are currently recruiting for a friendly Customer Service staff to work for a friendly company based in Eastbourne. The role will be to provide support... customers calls. You will be friendly, emphatic, polite and just nice. You will need to have prior experience of customer services and ideally be used to working on the phone. Role responsibilities include: Answer calls from client in a friendly manner Provide support and solutions to the call Take accurate notes of the call onto the CRM system This role requires all or many of the following attributes: Excellent Customer Service Experience Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC literate...

  11. Customer Services

    Eastbourne | £16,800 Prorata | From Parmar Staffing Ltd

    Customer Service - Eastbourne Part Time role We are currently recruiting for a friendly Customer Service staff to work for a friendly company based in Eastbourne. The role will be to provide... support you customers calls. You will be friendly, emphatic, polite and just nice. You will need to have prior experience of customer services and ideally be used to working on the phone. Role responsibilities include: Answer calls from client in a friendly manner Provide support and solutions to the call Take accurate notes of the call onto the CRM system This role requires all or many of the following attributes: Excellent Customer Service Experience Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC...

  12. Customer Service

    Birmingham | £12.30 p hour | From Omega Resource Group Ltd

    Location: Birmingham Business Park Solihull Parkway Pay rate: £12.30 per hour Hours: Hours: 37.5 hours per week You might be required to work 3 rotating shifts Week 1 - 07:50 to 15:32 Week2 -... the Saturday that week Type of Role: contract till Feb 2017 My client is currently seeking to recruit 6 Customer Service People who will be responsible for taking inbound and outbound calls, provision of car rental and event management. The appropriate candidate should have previous experience of dealing with customers via the telephone and processing their issues. Currently the team take up to 4000 customer calls per week; calls are varied and include Repair/Service bookings, Accident reporting and general customer queries. The role also includes off line work as well as call handling...

  13. Customer Service

    Glasgow | Dependant on Experience | From Pertemps (Edinburgh Commercial)

    Pertemps Insurance Division is currently recruiting for Customer Service Advisers for a leading Insurance company based in Glasgow City Centre. This is a temporary position expected to last for at... least 4 weeks, with an immediate start available. There is also the chance this opportunity could be extended further. Hours of work will be Monday - Friday, 9am-5pm You will be taking inbound calls from customers and you will be trained to deal with these calls and make decisions as to whether these cases should progress to the appropriate team. You will need to be able to deal with various ... customer focused and have the ability to empathise with customers. You must have the ability to multi task and be computer literate. You must be able to deal with all different types of situations and be...

  14. Customer Service

    Ashby-De-La-Zouch | Neg. | From Search Consultancy Ltd

    Customer Service Advisor - Ashby Temp to Perm £6.70 to £7.50 p/h We are looking for a number of Customer Service Advisors to join a growing team in Ashby. Our client prides themselves on... a high level of customer service. This inbound customer service role involves the following: - Inbound calls - Offering outstanding customer service. - Complaint handling - Rotating shifts The working hours for this role in Ashby are Monday to Saturday 8.00am to 8.00pm (5x 8 hour shifts, 1 in 2 Saturdays) If you are interested in the role please contact: Tom Lievers on ************ or email: ************************ Key Words: Customer Service, Inbound, Ashby, shifts, temp, perm, temp to perm. Search is an equal opportunities recruiter and we welcome applications from...

  15. Customer Service

    Ashby-De-La-Zouch | Neg. | From Search Consultancy Ltd

    Are you a people person with a sense of good Customer Service. With no previous experience needed and full training provided, you could join this large local employer in Ashby-De-La-Zouch area as... a Customer Service Advisor and gain a fantastic permanent job within 12 weeks. Beyond the permanent positions, if you impress with your customer service skills, there are opportunities with this ... looking to earn money fast. This opportunity has the following duties and responsibilities: - Inbound Customer Service - Offering excellent Customer Service levels - Complaint handling If you're keen and want to start earning now or you want a career discussion about potential customer service roles we have available, click apply and attach your CV to start a discussion with Search's...

  16. Customer Service

    Leek | Neg. | From Pontoon

    ROLE PROFILE ROLE TITLE: MPPI Complaint Handler - Customer Services LOCATION: LEEK PURPOSE To carry out a wide range of analysis work on MPPI complaints and business driven PPI past... writing, from a variety of sources, using persuasive and negotiating skills - Capable of making appropriate complaint handling judgements - Highly developed and proven customer service skills ... business review, to ensure a customer focused, efficient resolution. KEY ACCOUNTABILITIES - To undertake detailed independent assessment, and provide guidance, advice and solutions to customer ... , whilst maintaining the maximum possible level of customer satisfaction, including effective customer retention. - Contact customers and third parties by phone to assist in resolution of customer MPPI...

  17. Customer Service Advisor

    Newport | £15,600 Plus Benefits | From Olleco

    Customer Service Advisor Newport, South Wales £15,600 Plus Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days' Holiday (rising with service) Committed to sustainability, Olleco is on... mission to reduce waste within the foodservice industry. We are now looking for a Customer Service Advisor to join our team on a 12 month fixed term contract to cover maternity leave. This is an exciting role for a confident customer service professional to join our growing company at an exciting time in our evolution. As a Customer Service Advisor, you will be responsible for responding ... considered for this role, you must have previous telephone-based customer service experience. Equally important are your strong communication skills and customer-focused approach. As a Customer Service...

  18. Customer Service Agent

    Caerphilly | | From CVWOW

    Do you have excellent customer service skills and are looking to take on a new challenge? If so, we are recruiting and are looking for individuals just like you! Role Title: Customer Service... and proliferation of the Ecolab brand. Customer Service Agent Responsibilities: * Inspire confidence in our customers (internal and external) by handling their needs with courtesy and professionalism at first ... are met on a daily basis * To provide Management and Business Information to customers, Sales and Service teams in both standard, "self-serve" format and by exception for complex, bespoke ... are carried out to support the Service Teams in delivery of service, and to support schedule adherence driving happier, retained customers * Support the operational teams in provision of excellent...

  19. Customer Service Advisor

    Leeds | Competitive | From Callcredit

    Customer Service Advisor Who are we? - Callcredit is the expert in consumer information management and Direct Marketing - both in the UK and internationally - We bring together cutting-edge... Service Advisor, you will provide new and existing customers (internal and external) with the best possible service in relation to billing inquires, service requests and complaints ... literary advice - Resolving data disputes via contact with data providers - Providing support to their on-line credit report access service - Resolves customer inquiries fairly and effectively - Handles incoming telephone calls and correspondence and from customers, maintaining a high level of customer service at all times - Investigates, resolves and records issues / complaints - Works...

  20. Customer Service Administrator

    Bolton | Market related | From TalentSpa

    Customer Service Administrator Bolton, Greater Manchester Salary: £16224+ per annum An exciting opportunity has arisen for an Administrator to join our client's Customer Services Department.... Main Responsibilities of the Customer Service Administrator: - Receiving calls or instructions from their insurer clients - Making calls to customers who have an insurance related claim; taking details and arranging appointments for their surveyors to inspect the damage - Recording all information on our bespoke system - Adhering to customer quality standards and service level agreements at all times Candidates should already have experience in a customer service role, ideally NVQ level 2 in Customer Service and be able to demonstrate great communication and organisational skills, be...