Job Listings

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We have 221,000+ customer service jobs today, 20/08/2019. See these below or refine your search.

customer service jobs

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  1. Customer Service Advisor

    Bolton | £16000.00 - £22000.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Bolton Job Salary: £16,000 - £22,000 What we offer: * £16,000 to £22,000 per annum * Company Bonus Scheme * 3% contributory pension * 20 days... holiday plus bank holidays * Career advancement As a Customer Service Advisor you will be working for our market leading independent company based within Bolton. Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self driven and confident Customer Service Advisor to join our vibrant and friendly team. This is an exciting opportunity for ambitious individuals seeking career path progression. For your hard work as a Customer Service Advisor you will be rewarded with a salary of between £16,000 and £22,000 dependent on experience plus... See more

  2. Customer Service Advisor

    Altrincham | Up to £18500.00 per annum | From Search Consultancy

    Job Title: Customer Service Advisor Job Location: Altrincham Job Salary: £18,500 per annum The package for the position of the Customer Service Advisor is: * Group Personal Pension Plan * Life... street and online Retailers * Eye Tests * Car Allowance - if applicable to role As one of the largest companies in our field we are on the hunt for a Customer Service Advisor to work in our branch and join our friendly and upbeat customer service team. We can only be successful if we have amazing people and so we believe in treating people as individuals. We're committed to creating an ... and become one of the faces of our company. As a Customer Service Advisor, you'll be engaging in conversations and providing information to customers on the full range of financial products and services... See more

  3. Customer Service Agent

    Swindon | Up to £18000 per annum | From FRANKLY RECRUITMENT

    Customer Service Agent We are currently recruiting for a Customer Service Agent to provide excellent customer experience to customers. To use appropriate techniques and channels to work in... Managers and other departments within the company. Key Duties & Responsibilities 1 Excellent customer service and account management of issues from beginning until full resolution. Developing ... management 1 Identify opportunities to minimise cost and maximise revenue where appropriate 2 Keeping customer promises and offer a Value Added Service were appropriate Skills, Qualifications, Experience Excellent interpersonal skills Previous account management desirable Customer service essential Problem solving abilities in customer service environment Excellent communication skills - verbal... See more

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  5. Customer Service - Inbound

    Manchester | Up to £9.00 per hour + free car parking, canteen | From Search Consultancy

    Inbound Customer Service Advisor (TEMP TO PERM) Birchwood, Warrington FULL TIME POSITION (Monday to Friday- 1 in 5 weekends) INTERVIEWS ASAP STARTING 23RD JULY WEEKLY PAY * Completely inbound... customer service! * Fun environment and regular incentives * Free parking * Full training and development programme * Subsidised canteen Working on behalf of one of the UK's largest Travel companies based in Warrington as a Customer Service Representative, you will be dealing with a range of phone based customer queries. In a nutshell, customers will be contacting you to discuss their account ... or webchat enquiries from customers * First customer contact, passing over any complexed issues * Offering exceptional customer service, which exceeds all customers expectations Experience required... See more

  6. CUSTOMER SERVICE - TRAVEL

    Cambridge | £17500 - £19000 per annum | From Progressive Personnel

    CUSTOMER SERVICE - TRAVEL TOUR OPERATOR, CAMBRIDGESHIRE £17,500K - £19,000K This is a fantastic opportunity to join a tour operator specialising in bespoke, tailor-made holidays to a wide range... candidate will have a keen eye for detail, is personable and empathetic when dealing with problems, is organised and works well as part of a team Requirements: * Previous experience within a customer service role * Professional and calm telephone manner * Excellent attention to detail and letter writing/grammatical skills * Must be proactive and able to work under your own initiative whilst working within a busy team * Must be competent in using outlook, word and excel * Experience working in the travel industry would support your application Emma McGregor is recruiting for this Customer Service... See more

  7. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  8. Customer Support Executive - Customer Service - £23k

    London | Up to £23000 per annum | From RECRUITMENT GENIUS

    Company Background: This well established, multi-award winning company is seeking a talented and enthusiastic customer support executive to join their growing team based in Putney, South West... Peter Jones was so impressed by this business that he awarded its founder the title of BT Entrepreneur of the year. Duties and Responsibilities - Helping existing customers via email and phone. Inbound calls only, no cold calling. - Ensuring the customer support KPI's are met - Replying to emails and answering phone calls in a polite and friendly manner - Various ad-hoc duties Who are they ... foundations built up over 9 years with millions of customers - so it won't feel like you're taking a risk. - The founder and senior team are still hugely involved - you'll get to learn from them first... See more

  9. Customer Vehicle Service Advisor

    Stevenage | £24000 - £30000 per annum | From PERFECT PLACEMENT

    Automotive Motor Trade Job: Vehicle Service Advisor Required in Stevenage. Salary: Up to £24,000 Basic, OTE £30,000 Per Annum Term: Full time, Permanent Motor Trade Jobs / Automotive Vacancies... computer literate, will be an advantage along with a keen eye for detail to ensure you are accurately recording our customer details. Motor trade experience as a main car dealer experienced Service ... Vehicle Service Advisor For Main Car Dealership - Motor Trade Jobs Stevenage Our client's successful Main Car Dealer business in Stevenage is actively seeking an experienced Vehicle Service Advisor. As an experienced individual, you must be able to: Workshop load (hours booked) Consistently upsell parts and accessories Achieve an excellent CSI and Mystery Shopper results Deal with customer... See more

  10. Customer Services

    Nottinghamshire | £8.21/hour | From Tate

    Are you an experienced Customer Services Advisor looking to work for an award winning, leading company based just outside of Nottingham City Centre? Our client is looking for temporary customer... services advisors to join their team for a current project for between 4 - 6 weeks starting on Monday 29th July. This job role is full time with working hours of 9am - 5pm Monday - Friday although flexibility on weekends is also a must. This is a great opportunity for anyone who is looking for work over the summer. Hourly pay of £8.21. If you are interested in this role please apply via the link. Tate is acting as an Employment Business in relation to this vacancy... See more

  11. Customer Service

    Frodsham | £20000 - £21500 per annum | From Circencester

    Pertemps Ltd are recruiting for a Customer service/administrator who has an interest in Graphics and design. Our client is a leading manufacturer of pens and stamps. You must be an outgoing... sustainable relationships and trust with existing customers. Handle customer complaints, provide appropriate solutions and alternatives follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents Typesetting with the aid of illustrator and photoshop Supporting and assisting the sales, marketing, production and warehouse departments ensuring ... colleagues, suppliers and customers on a daily basis Excellent time management and organisation skills... See more

  12. Customer Service

    Hull | £17000.00 - £19000.00 per annum | From Hays

    Hull Your new company a leading manufacturer in East Hull. Your new role To accept, investigate and respond to customer queries and requests for information in a timely... accurate manner. Use resources and processes as directed by the line manager, consistently providing a high level of customer service and putting the customer at the centre of all communication ... company SLA's and expectations. * Assist when required in the answering of inbound calls, emails and live chat to ensure customers waiting times are kept to a minimum. * Assist in the provisioning of Hosted Voice and failed customer orders. * Responding to, raising and resolving tickets relating to failed orders and requests for Technical support. What you'll need to succeed... See more

  13. Customer Service

    Reading, Berkshire | 9.0000 - 9.5000 | From Reed

    GERMAN SPEAKING CUSTOMER SERVICE AGENT   - Temporary - Immediate start - £9.50ph Full time position in Reading, Berkshire Online retailer based in Reading looking for a proactive and service focused... Customer Service Agent to join their German Customer Service Team. This team deal with customer enquiries via email and phone. If you are a customer focused professional with excellent German skills (spoken and written) we would like to hear from you. The 'must haves' for this German Customer Service Agent role: Fluent in German Good English skills Excellent written and oral communication skills Excellent phone manners Motivated, enthusiastic and determined personality Strong interpersonal and customer service skills Ability to work on your initiative and effectively as part of a team... See more

  14. Customer Service

    Chesterfield | £20k per year | From Distinct Recruitment

    O VERVIEW Up to £20k Do you have experience in Customer Service and want to be part of a busy, challenging and exciting Customer Service team of 4? You will work alongside... field-based sales team providing an excellent service to all customers. THE ROLE Maintain a positive, empathetic and professional attitude towards customers at all times Respond promptly to customer inquiries Communicate with customers through various channels - telephone and online Acknowledge and resolve customer complaints Know the products inside and out so that ... necessary Ensure customer satisfaction and provide professional customer support REQUIREMENTS Ability to stay calm Experience working in customer service Good Communication... See more

  15. Customer Service

    Watford, Hertfordshire | 20000.0000 | From TATE

    Customer Service Coordinator £20k Bushey Our client is established over 20 years and is constantly revolving and growing within their industry. Currently looking to expand their in house Customer... Service team due to their success. Role will consist of - Coordinating and liaising with clients and customers Strong Customer service skills Updating in house systems Liaising with third parties Extending and dealing with cancellations The ability to prioritise work loads Key skills - Customer service skills Attention to detail Ability to work to deadlines Able to work on your own as well as in a team Strong IT skills Excellent interpersonal skills Tate is acting as an Employment Agency in relation to this vacancy... See more

  16. Customer services

    Nottingham | £17000 per annum | From Nottingham Commerical

    Customer Service Opportunity has become available due to growth. This is a 1 year fixed term contract but could go permanent. The company are a well-established business with a well know name... and brand within their market. July Start Salary £17,000 - £17,000 Based South Nottingham Permanent Full time Monday to Friday no weekends, 9.00am - 5.30pm Free parking Onsite Canteen Great links to the tram The role: To resolves queries and issue for customer via the phone and email Processing orders updating orders that were incorrect Updating the system Offering 100% customer satisfaction Dealing with returns and arranging pick-ups from the customers Rearranging deliveries If you currently work within customer service and are looking for a new opportunity click... See more

  17. Customer Service

    Southall | Up to £10.00 per hour | From Parkside Recruitment.

    Our client, leading within their field, is recruiting a experienced Customer Service Representative who has experience in dealing with high volume of customer calls. The ideal candidate will have... excellent telephone manner, fast learner and able to adapt in a fast paced environment. This is a temporary assignment for 6 weeks and require someone to have immediate availability. Customer Service Responsibilties Support call-out to sites Support potential increased traffic volume Responding promptly to customer inquiries Acknowledging and resolving customer complaints. Customer Service Key Skills Experience working with customer support Excellent Telephone Manner Fast Learner Please only apply if you have the relevant experience and available immediately. Parkside... See more

  18. Customer Service

    UK | £9.58 per hour | From Banbury Commercial

    Do you have solid Customer Service experience? Are you available for a 12 week temporary role with the possibility of going on longer? If so, we have the prefect opportunity for our global... client based in Woodstock, Oxfordshire. Responsibilities - Receive customer orders and liaise with Planning departments Ensure all goods are despatched in line with customer requirements Track customer orders from placement to completion Working closely with customers to provide a high standard of customer service regarding current or future orders This role is a full time position, working Monday to Friday 40 hours per week. The salary for this role will be £9.58 per hour. We are looking for applicants who have excellent customer service experince from an office environment... See more

  19. Customer Service

    Edinburgh | | From Search Consultancy

    Customer Service Representative Edinburgh £18500 Can you wow customers? Do you want to be paid well to come to work in casual dress in a modern office, close to public transport and to receive... training & career opportunities? Absolutely no sales involved, this is 100% inbound customer service. If you're looking to get your customer service career on the right track, apply to become a Customer Service Representative with this market leading client. If you can wow customers, are ambitious and have excellent customer care skills, this is the perfect opportunity for you. As a key member ... feedback and ideas are listened to. In return you should: - Have experience in customer services or contact centres - Genuinely care for our customers. - Stay cool, calm and collected at all times. - Have... See more

  20. Customer Service

    Manchester, Lancashire | 16500.0000 - 17500.0000 | From Reed

    Role: x2 Customer Service Officer (NO SALES) Location: Old Trafford Type: Permanent Salary: £17,500 – Plus excellent benefits (25 days +bank holidays & car parking) Hours: Monday- Friday... 9am-5pm – 1 in 4 Saturdays Would you like to work for an innovative financial organisation? Would you like to work for a growing company? Would you describe yourself as a strong customer service ... company in Manchester Due to continued growth the company are now looking for two Customer Service roles to join their team on a permanent basis. The purpose of the role is to provide first class service delivery to both new/ existing customers. Role Responsibilities: • Handle inbound queries from customers • Meet SLA’s to ensure customer satisfaction • Service and resolve complaints • Taking... See more