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  1. Customer Support

    Leeds | | From KPMG

    Roles and responsibilities Appropriate handling of learners and suppliers queries and complaints by phone and email, in line with the agreed SLA and Quality framework Completion of... collaboratively with multiple teams to achieve SLA's and deliver exceptional customer service and relationship management Ability to follow standard processes and flexibility to respond quickly to ... and procedur Skills and Experience Proven track record of delivering excellent customer service and going the extra mile Articulate in both written and verbal communication Has worked successfully in a target driven environment Proven ability to take ownership of issues Good attention to detail and information management Self-Motivated and driven to provide outstanding customer service... See more

  2. Customer Care

    Huddersfield | | From Cordant Contact Centre

    Customer Service Advisor - Immediate start! Huddersfield - Permanent Our client are recruiting for an exciting customer service role based in their offices in Huddersfield. You will be... required to deliver excellent customer service and thrive as part of a rewarding team. Purpose of the role: To work as part of a team delivering a first class, professional customer service, using a range of communication methods, to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact. Responsibilities: Deal directly with customers queries either by telephone, electronically or in writing. Respond promptly to customer enquiries offering tailored solutions and adhering to service level agreements Obtain and evaluate all... See more

  3. Customer Consultant

    Leeds | Competitive | From Yorkshire Building Society

    We have an exciting opportunity within our Morley Branch for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If... you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our Branch as a Customer Consultant. This role is 17 hours per week, working Monday and Thursday 9am - 5pm and Saturdays 9am - 12pm What You'll Do As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests. How You’ll Do... See more

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  5. Customer Consultant

    Huddersfield | Competitive | From Yorkshire Building Society

    We have an exciting opportunity within our Huddersfield Branch for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our... customers. If you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our branch as a Customer Consultant. This role is 21 hours per week, working Monday, Tuesday and Friday 9am – 5pm What You'll Do As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests. Skills Required... See more

  6. Customer Consultant

    Leeds | Competitive | From Yorkshire Building Society

    We have an exciting opportunity within our Leeds branch for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If... you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our branch as a Customer Consultant. This role is 26 hours per week, fixed term for 15 months. The working hours are Monday 9am-3pm,Tuesday 10am-4pm, Wednesday 9am-3pm, Friday 10am-4pm, Saturdays 9am-1pm What You'll Do As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure... See more

  7. Customer Consultant

    Halifax, West Yorkshire | Competitive | From Yorkshire Building Society

    We have an exciting opportunity within our Halifax for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If... like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our branch as a Customer Consultant. This role is 17 hours per week, fixed term for 9 months. The workings hours are Tuesday 9am - 5pm, Wednesday 9am - 5pm and Saturdays 9am - 12pm What You'll Do As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in... See more

  8. Customer Consultant

    Halifax, West Yorkshire | Competitive | From Yorkshire Building Society

    We have an exciting opportunity within our Halifax branch for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If... you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our branch as a Customer Consultant. This role is 27 hours per week. The working hours are Monday 9am-5pm Tuesday 11am-3pm, Wednesday 11am-3pm, Thursday 10am-3pm, Friday 11-3 and Saturday 9am-12pm What You'll Do As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what... See more

  9. Customer Analyst

    Leeds | £18000.00 - £24725.00 per annum | From Blue Arrow - Harrow

    Job Title: Customer Analyst Pay Rate: £18,000 - £24,725 per annum Contract Term: Permanent Working Times: Core working hours 7am - 3pm or 3pm to 11pm Monday to Friday. Benefits: Full paid training... Customer Analysts in Leeds, working in the banking & financial services sector. Academic Graduates and Banking Professionals alike are highly sought after for this role working for the number one business outsourcing partners in the UK on behalf of a leading high street bank. As a Customer Analyst (Case Handler) in Leeds you will be carrying out a diverse range of investigative and analytical tasks to review and determine the outcome of customer insurance claims. You will be working on 3 cases per day making a few calls where needed to gather additional information. You will be working with... See more

  10. Customer Services Coordinator

    Elland | £18000.00 - £20500.00 per annum | From Hays

    New Customer Service Coordinator Job, Elland, Salary up to: £20,000 Your new company You will be working for a forward thinking manufacturing company based out of Elland. As a Customer... Service Coordinator you will become part of a large team that work together to handle client queries. Your new job role As a Customer Service Coordinator, your key duties will include: Process sales orders via the phone and email Handle customer queries when necessary Up-sell and complete outbound calls to existing customers for sales Process any sales enquiries What you'll need to succeed To succeed in this Customer Service Coordinator job you will have had experience in both outbound and inbound calls. You will be able to demonstrate first class customer service... See more

  11. Customer Service Adviser

    Leeds | Competitive Salary + Bonus | From FFR

    Customer Service Adviser / Rental Assistant Leeds LS12 6HF Competitive Salary + Bonus Permanent Arrow Self Drive is the largest independently owned car, van, minibus and truck rental company... opportunity for a Customer Service Adviser / Rental Assistant who can help manage the Vehicle Rental Desk as part of a small, positive and friendly team. What will you be doing as Customer Service Adviser / Rental Assistant? This is a customer facing role where you will be taking ownership of all enquiries from private customers and local business clients, both face to face and on the phone. Your ... checks. Other general administrative tasks as required to support the Rental Manager. About you: You will be a polite and professional customer focussed individual who is comfortable in dealing with... See more

  12. Customer service administrator

    Leeds | £18000.00 - £20000.00 per annum | From Hays

    Customer Service Administrator, LS21, £18k - £20k Your new role You will be working for an online retailer. You will be responsible for providing excellent customer service to all their... customers and suppliers. Your key duties will involve: - Order processing and quotations - Handling emails from customers, which could include chasing deliveries or issues with their delivery - Deal with customer issues in a calm and professional manner either via email or over the telephone - Liaise with suppliers - Talk to customers over the telephone and offer advise about the products What you'll need to succeed You will need to be: - Excellent written and verbal communication - Willing to help out in other departments - Enthusiastic, hardworking and adaptable... See more

  13. Customer Service Advisor

    Dewsbury | £17000.00 - £20000.00 per annum | From Hays

    New Customer Service Adviser, Dewsbury, up to £18,500 Your new company You will be joining a national leading manufacturing and distribution company based out of Dewsbury. Your new job... role As a Customer Service Adviser, your key duties will include: Handling queries and requests from customers over the phone Investigate and process queries Process delivery notes onto the system Chase outstanding administration from internal departments What you'll need to succeed To succeed in this permanent job you will need similar experience in a customer service role ... administration. What you'll get in return In return you will receive an annual salary of up to £18,500 for a Customer Service job. You will enjoy a busy working environment as a Customer... See more

  14. Customer Service Advisor

    Harrogate | | From Jewson

    Customer Service Advisor x 2 (Part-Time: 24 Hours) - Jewson Builders' Merchants Competitive Salary - Based in Harrogate, North Yorkshire Jewson are a part of Saint-Gobain - Winners... 'TOP EMPLOYER UK AND GLOBAL' four years running! (2016-2019) Our ambitious Jewson Harrogate team are looking for two enthusiastic and dedicated Customer Service Advisors who pride themselves ... and maximise sales, whilst at all times ensuring customer needs are met and exceeded. As the UK's leading supplier of building materials and sustainable timber, we here at Jewson always aim to provide a friendly and knowledgeable customer service, whether you're from a retail or trade background. So if you have the drive and motivation to influence a team, then we may have the opportunity for you! N.B.... See more

  15. Customer Service Administrator

    Huddersfield | GBP17500 - 17500 per year | From Ignata

    We are currently recruiting for an experienced Customer Service Advisor/ Administrator to join this growing professional services organisation based in Huddersfield. This is a busy role where... through supported study, giving you the chance to impact your salary in the first year of employment. The successful applicant will have experience of working in a telephone based customer service role, you will have excellent written and verbal communication skills along with a professional telephone manner. What the role involves: Accurately processing, inputting and checking customer information Communicating via phone, email and letter with investors, key contacts and internal colleagues Referring and looking into more complicated queries Clearly communicating with customers... See more

  16. CUSTOMER SERVICE ADMINISTRATOR

    Leeds | GBP17500 - 19000 per year | From Ignata

    I am currently recruiting for an experienced Customer Service Advisor/ Administrator to join this growing professional services organisation based in Leeds. This is a busy role where you will be... of employment. The successful applicant will have experience of working in a telephone based customer service role, you will have excellent written and verbal communication skills along with a professional telephone manner. What the role involves: Accurately processing, inputting and checking customer information Communicating via phone, email and letter with investors, key contacts and internal colleagues Referring and looking into more complicated queries Clearly communicating with customers and colleagues internally Updating and maintaining the accuracy of records Supporting... See more

  17. Customer Service Administrator

    Leeds | GBP17500 - 19000 per year Excellent benefits | From Ignata

    This is an exciting opportunity to join and expanding professional services organisation based in Leeds, my client are going through a period of growth and are seeking experienced Administrators to..., process, input and check customer information therefore attention to detail and a high degree of accuracy are key within this role. You will also have contact with customers, receiving and responding to ... Administrator involves: Accurately processing, inputting and checking customer information Communicating via phone, email and letter with investors, key contacts and internal colleagues Referring and looking into more complicated queries Clearly communicating with customers and colleagues internally Updating and maintaining the accuracy of records Supporting our teams based offshore and those... See more

  18. Customer Service Administrator

    Leeds | GBP17500 - 17500 per year | From Ignata

    This is an exciting opportunity to join and expanding professional services organisation based in Leeds. My client are going through a period of growth and are seeking experienced Administrators..., process, input and check customer information therefore attention to detail and a high degree of accuracy are key within this role. My client offer a professional and friendly working environment ... applicant will have experience of working within administration, you will have excellent attention to detail along with strong organisational skills. What being a Customer Service Administrator in ... and looking into more complicated queries. Clearly communicating with customers and colleagues internally. Supporting our teams based offshore and those less experienced with more complicated queries... See more

  19. Customer Service Advisor

    Leeds | GBP17500 - 19500 per year | From Ignata

    This is a fantastic opportunity to join a growing organisation that offer a professional and friendly working environment along with fantastic working hours. If you have experience of working... the centre of Leeds and they are seeking Customer Service focused individuals to join their debt recovery department. The role involves no cold calling, it is very much Customer focused and more of a professional environment in comparison to similar companies. This is a busy role where you will be responsible for speaking with a range of customers, therefore excellent communication skills along ... queries Any other ad-hoc tasks as directed by your line manager Ensure all legislative and client compliance requirements are met. Negotiating payment arrangements with customers or their authorised... See more

  20. Customer Claims Advisor

    Huddersfield | GBP17000 - 23000 per year | From Ignata

    If you are serious about kick-starting your law career, this is the role for you. Become part of the UK’s largest independent legal marketing collective that has received numerous coveted.... Identifying enquiries which meet criteria. Introducing clients to specialist panel solicitors and enhancing customer experience In addition to achieving set key performance targets for both the team ... services environment Experience of working in a target-driven and client-focused environment Skills Essential A commitment to delivering excellent customer service Ability to engage with customers and colleagues Display excellent listening and communication skills Ability to remain calm and objective under pressure Ability to build rapport and empathise with clients Be self-motivated... See more

  21. CUSTOMER CLAIMS ADVISOR

    Leeds | GBP17000 - 23000 per year Bonus | From Ignata

    If you are serious about kick-starting your law career, this is the role for you. Become part of the UK’s largest independent legal marketing collective that has received numerous coveted.... Identifying enquiries which meet criteria. Introducing clients to specialist panel solicitors and enhancing customer experience In addition to achieving set key performance targets for both the team ... services environment Experience of working in a target-driven and client-focused environment Skills Essential A commitment to delivering excellent customer service Ability to engage with customers and colleagues Display excellent listening and communication skills Ability to remain calm and objective under pressure Ability to build rapport and empathise with clients Be self-motivated... See more