People Power wanted at first direct bank
Let us tell you a secret about first direct’s award-winning customer service.
It doesn’t grow on trees, there’s no maths involved, and we don’t have any... superheroes. Amazing customer service comes from our people, but they’re not just any people, they are people people.
People people are friendly people, they’re passionate, dedicated, and ready to ... intensive ten-week training course, you’ll have all the knowledge you need to take customer calls in a confident, efficient and professional manner. Your personality will shine down the phone, making it easy for you to build rapport, open up conversations, and delight our customers.
Our people, people are awesome because they are:
great communicators who listen to and understand our customers
team... See more