Job Description 2nd Line Support Engineer / Leeds, West Yorkshire / £30,000 / MUST HAVE IT SERVICE EXPERIENCE
Are you a 2nd Line Support Engineer who is ready for their next challenge? Do... days will be the same. As the 2nd Line Support Engineer you will be joining the Help Desk team, you will have exposure to a variety of technologies and can grow and progress along with the business.
They have a very open culture where collaboration, inclusion, and close working with the leadership team is encouraged, as the 2nd Line Support Engineer you will act as an escalation point for 1st line engineers, you will be responsible for providing email and telephone-based technical support to our vast client base, resolving a wide range of technical customer issues and escalating support... See more