Call Centre Manager - Sussex
Location - Brighton & Hove
Red Flag Recruitment LTD are recruiting for a Call Centre Manager for a well established sales company in Brighton and Hove.
Supporting the Director, managing a busy Sales team of over 50 staff.
Appraisals and performance meetings.
Coach and mentor the sales team.
Achieving set monthly call and sales targets.
Achieving set KPI’s for retention etc.
Creating revenue budget reports.
General ad-hoc duties for all departments.
The successful candidate will possess the following skills and qualifications:
Previous experience in a similar role.
Ability to deliver budgeted revenue.
Excellent communication skills, both verbally and written.
Computer literate in Word, Excel, Outlook, CRM or... See more