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Customer jobs in Wolverhampton

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  1. Customer Service Team Leader

    Telford | £25,000 per annum | From ChoiceShops

    Full Time – 37.5hrs Monday – Friday Hours: 09:00-17:00 We are seeking a very talented individual, with the passion to succeed, to join our head office based in Telford. Can you, through... innovation and drive, make great things happen? Do you think you can lead a team of outstanding individuals to revolutionise the customer experience? Key Responsibilities: · Inspire your team to deliver outstanding customer service, though effective coaching and leadership · Maximise team productivity to achieve/ exceed SLA’s/ KPI’s · Effectively take ownership of customer issues, and resolve them to the customers satisfaction · Through continuous improvement, review and improve customer/ business processes · Organise your team’s work to maximise efficiency and accuracy... See more

  2. Customer Services

    Telford | £10 per hour | From Ethero

    Customer Service Advisor Telford Monday - Friday 0800 - 1600 £10.00 Per hour (Temporary - Permanent) Working in a fast paced logistics office environment, you will be responsible for a variety... tasks Job role / duties: •Taking all calls through the telephone system •Take accurate messages •Passing on to relevance person or dealing with issue directly •Arranging customer call backs •Inputting information on to the in-house system •Dealing with all necessary paperwork To be considered for this role you MUST: •Be available immediately •Have relevant customer service experience •Have ... - Repeat customer discounts and long term contract cost reductions... See more

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  4. Customer Services

    Walsall | | From Niyaa People Ltd

    Job title: Customer Service AdvisorLocation: Walsall Hours: 37.5 h per week Contract: long term on going (minimum 6 months) Please see below an opportunity that I am working on and you might be... Country area is immediately seeking a Customer Service Advisor to make an immediate impact within the Customer Service Team on a fixed term basis.As a Customer Service Advisor, your key duties will be:• Resolve enquiries at the first point of contact and ensuring customers issues are dealt with effectively• Handling customer complaints or queries via telephone, email or letter• Using in house ... a calm manner You will also have:• Customer Service experience ideally in social housing, and available to work between 8am-6pm• Excellent communication skills both written and verbally... See more

  5. Customer Care Specialist

    Birmingham | | From Kuehne + Nagel

    We have a fantastic opportunity for an Sea Logistics Import Customer Care Specialist to join our team in B irmingham.The Customer Care Specialist will be part of a team within the Customer Care... Location (CCL) responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensurin... See more

  6. Customer Care Specialist

    Birmingham | | From Kuehne + Nagel

    We are looking for an Intermodal Logistics Customer Care Specialist / Transport Planner to join our freight operations in Birmingham. Do you have experience in providing first class customer... service to customers and want to work for a global organisation with excellent career opportunities then this could be the role for you. YOUR ROLE As an Intermodal Transport Customer Care Specialist you will be... See more

  7. Customer Relations Manager

    Kidderminster | | From Care UK

    Hours: Part time, 22.5-30 hours per week Contract: Permanent  Based: Brook Court Competitive salary, excellent OTE and benefits package Care UK have a vacant role of Customer Relations... Manager [CRM]. You will confidently demonstrate a high level of customer service and sales ability whilst being able to build good relationships with stakeholders. Customer Relations Managers are the first point of conta... See more

  8. Customer Service Operative

    Birmingham | £34000 - £36000 per annum + travel | From Fawkes & Reece

    I am working with a large residential developer who operate in Cambridge and the surrounding areas. They are currently looking to recruit a Customer Service Operative to join their team to cover... several different developments in Birmngham As a customer service operative you will be visiting customers properties on a day-to-day basis ensuring that you are always delivering excellent customer service across the board. The developer are currently operating a 5* status & they are keen to maintain this and ensure that the customer has a smooth journey when purchasing their property. Day to day duties: * Carrying out repairs in customers homes * Liaising with the rest of the customer care team to ensure that you are up to date with the day plans * Sourcing materials that you will... See more

  9. Customer Support Specialist

    Birmingham | £19,000 per annum plus bonus | From HOLLYFIELD PERSONNEL

    We are recruiting a great opportunity to join a successful and growing organisation based near Erdington. The successful candidate will be based within their sales team supporting customers... through the sales process. The main duties of the role are as follows: · Carrying out initial consultations where you will establish buyers needs · Showing customers a variety of suitable products · Demonstrating featu... See more

  10. Customer Relations Manager

    Sutton Coldfield | | From Care UK

    Hours: Full time, 37.5 hours per week Contract: 12 months FTC, maternity cover Based: Mercia Grange, Sutton Coldfield Competitive salary, excellent OTE and benefits package Care UK have... a vacant role of Customer Relations Manager [CRM]. You will confidently demonstrate a high level of customer service and sales ability whilst being able to build good relationships with stakeholders. Customer Relations... See more

  11. Customer Service Advisor B2B

    Birmingham | £17,104 per annum, plus bonus (OTE £18,904) | From The Sigma Financial Group

    Customer Service Advisor B2B You will be resolving outstanding arrears on customers accounts. This will involve negotiating with the customers who are Small to Medium Enterprises (SME) to set up... a payment plan that is both acceptable for the business and achievable for the customer; whilst maintaining relationships to ensure they remain with the business as a valued customer. You'll use your initiative and actively promote the products and services to match a customer's particular needs and ensure a great customer service is delivered every time. Customer Service Advisor Responsibilities: - To energetically and enthusiastically work as part of a high performing Customer Operations telephony team working in the energy industry - To take inbound calls and other forms of customer... See more

  12. Customer Success Executive

    Dudley, West Midlands | - £35k-£40k | From The Source

    Play a leading role in Customer Success using your customer relationship building skills and software solutions expertise . Join a recently created customer success team, help existing and newly... implemented clients to maximise the benefits from their workforce management (WFM) solution, ensure company-wide adoption, achieve expected business benefits and ROI, resulting in enhanced customer ... Midlands, salary to £40k pa depending on experience. You must have: experience of business software solutions as customer account manager, customer success manager, implementation consultant, trainer ... based role with lots of customer contact by phone, webinar and email And ideally will have: understanding of rostering / scheduling / workforce planning processes and systems and / or Time... See more

  13. Customer Delivery Driver

    Dudley | | From ASDA

    To be employed in this role you must have held a full driving licence for at least one year, and be able to drive a 3.5 ton automatic van. You must also have no more than six points on your licence... and pass a basic level safeguarding check. About the Role A great customer experience. That's what our drivers are out to deliver. From loading up, fuelling and checking the van for the next route, or giving a customer a call so they know what time their shopping will arrive, everything we do is with our customers in mind. Join our growing delivery team, and you'll be the face of Asda for our home shopping customers. You're in the driving seat, spending your day greeting our customers and delivering their shopping on-time with lots of Asda personality. When you're not on the road... See more

  14. Customer Service Team Leader

    Brierley Hill, West Midlands | Competitive | From CROMWELL GROUP HOLDINGS LTD

    At Cromwell we support amazing businesses in the UK and internationally to keep their operations running and people safe, and our goal is to become the easiest company for them to deal with. As... a Customer Service Team Leader you will be supporting our remote working team on the front line in a fast paced environment. You will be responsible for your team and their performance, you will use your tim... See more

  15. Customer Service and Social Media Assistant

    Birmingham | From £20,000 to £22,000 per annum | From TRP Recruitment

    A great new opportunity has arisen for my client due to continued growth this year ,who offers premium unique consumable products to independent retailers and wholesalers. Based at their state... of the art headquarters in Birmingham. They are looking for an entrepreneurial customer service /social media assistant to work alongside the marketing and customer service executives to support them in their day to day functions. This role will be a mix of office and WFH role would be 60% customer service and 40% marketing most weeks.  The successful candidate must have some work experience in scheduling posts across different social platforms and must have experience in receiving and making calls to B2B and B2C customers. . Knowledge of the Vape industry would be highly desirable... See more

  16. Customer Service Executive - Manufacturing - £20K

    Sutton Coldfield | Up to £20000.00 per annum | From BMS Sales Performance

    Customer Service Executive - Manufacturing - £20K Sector: Construction Location: Sutton Coldfield - Monday to Friday Company: Manufacturer of interior/exterior construction products... such as cladding and tiles for domestic home and commercial buildings. Modern website, high performance manufacturer offering 15 years warranty! Turnover £1.5Billion worldwide! Role: Customer service, office based role. Taking incoming calls from existing customers, dealing with emails, processing sales orders, liaising with haulage customers about deliveries and handling complaints. Customers: House builders, construction and building companies. We are looking for candidates with customer service or sales support experience who can ideally start in December/January... See more

  17. Customer Care Specialist

    Birmingham | | From Kuehne + Nagel

    We have a fantastic opportunity for an Sea Logistics Import Customer Care Specialist to join our team in B irmingham.The Customer Care Specialist will be part of a team within the Customer Care... Location (CCL) responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensurin... See more