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Customer Services jobs in Wolverhampton

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  1. Customer Service Team Leader

    Telford | £25,000 per annum | From ChoiceShops

    Full Time – 37.5hrs Monday – Friday Hours: 09:00-17:00 We are seeking a very talented individual, with the passion to succeed, to join our head office based in Telford. Can you, through... innovation and drive, make great things happen? Do you think you can lead a team of outstanding individuals to revolutionise the customer experience? Key Responsibilities: · Inspire your team to deliver outstanding customer service, though effective coaching and leadership · Maximise team productivity to achieve/ exceed SLA’s/ KPI’s · Effectively take ownership of customer issues ... opportunities to lead a team to cross-sell products and services Skills and Experience: · At least 1-year experience in leading a team in a customer service environment · An amazing coach with... See more

  2. Social Media & Customer Service Assistant

    Birmingham | From £20,000 to £22,000 per annum | From TRP Recruitment

    A great new opportunity has arisen for my client due to continued growth this year ,who offers premium unique consumable products to independent retailers and wholesalers. Based at their state of... the art headquarters in Birmingham. They are looking for an entrepreneurial social media assistant to work alongside the marketing and customer service executives to support them in their day to day ... include Assisting customer service manager with queries from clients responding in a timely and professional manner Undertake a variety of admin related tasks to assist marketing and Customer service Assist with the POS research and suggestions for stores Responsible for scheduling all social media posts across different platforms Maintaining the CRM to ensure all customer information is... See more

  3. Customer Service Operative

    Birmingham | £34000 - £36000 per annum + travel | From Fawkes & Reece

    I am working with a large residential developer who operate in Cambridge and the surrounding areas. They are currently looking to recruit a Customer Service Operative to join their team to cover... several different developments in Birmngham As a customer service operative you will be visiting customers properties on a day-to-day basis ensuring that you are always delivering excellent customer service across the board. The developer are currently operating a 5* status & they are keen to maintain this and ensure that the customer has a smooth journey when purchasing their property. Day ... need in order to carry out the works * Delivering excellent customer service at all times * Assisting with snagging on new build properties where necessary This is a permanent opportunity & in... See more

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  5. Customer Service Team Leader

    Telford | | From ChoiceShops

    Full Time 37.5hrs Monday Friday Hours: 09:00-17:00 We are seeking a very talented individual, with the passion to succeed, to join our head office based in Telford. Can you, through innovation and... drive, make great things happen? Do you think you can lead a team of outstanding individuals to revolutionise the customer experience? Key Responsibilities: Inspire your team to deliver outstanding customer service, though effective coaching and leadership Maximise team productivity to achieve/ exceed SLAs/ KPIs Effectively take ownership of customer issues, and resolve them to the customers ... and Experience: At least 1-year experience in leading a team in a customer service environment An amazing coach with a proven track record of leading a team to achieve KPIs/ SLAs Experience in developing... See more

  6. Customer Service Manager

    Telford | - £50k-£55k | From Jenrick Engineering (Branded)

    Are you a highly experienced Customer Service Manager from a Engineering Manufacturing background? This role is based in Telford, leading and inspiring Customer Service team. As a Customer Service... Manager you will manage a team whilst driving change, coaching staff and develop excellent service. Offering a salary of £50-55k + pension + holidays + salary sacrifice scheme.  If you are interested in th... See more

  7. Customer Service Manager

    Telford | £50000 - £55000 per annum | From Jenrick Engineering - Derby

    Are you a highly experienced Customer Service Manager from a Engineering Manufacturing background. This role is based in Telford, leading and inspiring the Customer Service team. As a Customer... Service Manager you will manage a team whilst driving change, coaching staff and develop excellent service. Offering a salary of £50-55K + pension + holidays + salary sacrifice scheme If you are interested in... See more

  8. Customer Service Advisor B2B

    Birmingham | £17,104 per annum, plus bonus (OTE £18,904) | From The Sigma Financial Group

    Customer Service Advisor B2B You will be resolving outstanding arrears on customers accounts. This will involve negotiating with the customers who are Small to Medium Enterprises (SME) to set up... your initiative and actively promote the products and services to match a customer's particular needs and ensure a great customer service is delivered every time. Customer Service Advisor ... contact, consistently putting customers first and building their trust. - To successfully deliver our goal of being No. 1 for Service. - To pro-actively and consistently ‘live and breathe’ the behaviours that are in keeping with the Customer Operations Service Principles and standards. Customer Service Advisor Requirements: - You will have knowledge of energy tariffs and marketing campaigns... See more

  10. Customer Service Team Leader

    Brierley Hill, West Midlands | Competitive | From CROMWELL GROUP HOLDINGS LTD

    At Cromwell we support amazing businesses in the UK and internationally to keep their operations running and people safe, and our goal is to become the easiest company for them to deal with. As... a Customer Service Team Leader you will be supporting our remote working team on the front line in a fast paced environment. You will be responsible for your team and their performance, you will use your tim... See more

  11. Customer Service Executive - Manufacturing - £20K

    Sutton Coldfield | Up to £20000.00 per annum | From BMS Sales Performance

    Customer Service Executive - Manufacturing - £20K Sector: Construction Location: Sutton Coldfield - Monday to Friday Company: Manufacturer of interior/exterior construction products... such as cladding and tiles for domestic home and commercial buildings. Modern website, high performance manufacturer offering 15 years warranty! Turnover £1.5Billion worldwide! Role: Customer service, office based role. Taking incoming calls from existing customers, dealing with emails, processing sales orders, liaising with haulage customers about deliveries and handling complaints. Customers: House builders, construction and building companies. We are looking for candidates with customer service or sales support experience who can ideally start in December/January... See more

  14. Customer Service Assistant - 26 hours per week - Wolverhampton

    Wolverhampton | Up to £8.72 per hour | From ESS

    Customer Service Assistant As one of our Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers. You’ll be working in... team full of fantastic people as a Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends? Food production Front of house services General support with the running of a contract or unit in line with contractual requirements. Job Description Customer Service Assistant x2 positions available ... you’ve never worked as a Customer Service Assistant before. What does matter to us the most, is taking pride in what you do and a willingness to learn. Who we are: As part of Compass, you have... See more

  15. Japanese speaking Customer Service Advisor (CSA

    Halesowen | - £20k-£23k | From Intouch Games ltd

    Job title: Japanese speaking Customer Service Advisor (CSA). Location: Birmingham, Halesowen (+ in-house relocation service available). Salary: £20,000 - £23,000 + benefits... Keywords: Japan, Japanese,Contact Centre, Customer Service, Call Centre, CSA, Chat, Birmingham, Halesowen, Stourbridge, Dudley. Japanese speaking Customer Service Advisor (CSA) with Japanese language, excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned ... addition to this, you will promote the company's services to both existing and new customers, keep the chat room a fun and engaging area and being mindful of any forms of inappropriate language and/or... See more

  16. Japanese speaking Customer Service Advisor (CSA

    Halesowen | £20000 - £23000 + benefits! | From In Touch Games Limited

    Job title: Japanese speaking Customer Service Advisor (CSA). Location: Birmingham, Halesowen (+ in-house relocation service available). Salary: £20,000 - £23,000 + benefits... Keywords: Japan, Japanese,Contact Centre, Customer Service, Call Centre, CSA, Chat, Birmingham, Halesowen, Stourbridge, Dudley. Japanese speaking Customer Service Advisor (CSA) with Japanese language, excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned ... addition to this, you will promote the company's services to both existing and new customers, keep the chat room a fun and engaging area and being mindful of any forms of inappropriate language and/or... See more

  17. Customer Service Retail Advisor - Birmingham (Wednesbury

    Birmingham | | From Blue Square Marketing Limited

    Are you personable and engaging? Are you motivated and target driven? Do you have previous retail or sales experience? If this sounds like you, we have an exciting opportunity, where you can... take the next step in your career and work with a leading technology brand, HP! What will you be doing on a daily basis? Core responsibilities will be to engage and interact with customers, demonstrating available products and delivering an incredible experience every day. Building strong relationships with the channel store teams to drive brand advocacy and to increase sales is also vital. You will be fully responsible for your store compliance, sales, knowledge and engagement, merchandising and in-store auditing. Your passion for people and technology will create a highly collaborative... See more

  18. German speaking Customer Service Coordinator

    Cannock | | From French Selection UK

    FRENCH SELECTION UK German Speaking Customer Service Coordinator Customer Services, Service Coordinator, Coordination, Organisation, German, Germany, Point of Contact, Logistics, Supply Chain...) - Fluent in English (written and spoken) - Experienced in Customer Service / Logistics Assistant or similar multitasking working environment - Knowledge of the Automotive / Manufacturing / Supply Chain ... a well-established Logistics Company Main Duties: To be the main point of contact between clients and their customers (predominately those in Germany) The Role: - Customer facing role, dealing with email and phone inquiries - To ensure the customer receives prompt updates throughout the delivery information - To receive and deal with updates from hauliers - To book timeslots for deliveries - To... See more

  19. Social Media & Customer Service Assistant

    Birmingham | | From TRP Recruitment

    A great new opportunity has arisen for my client due to continued growth this year ,who offers premium unique consumable products to independent retailers and wholesalers. Based at their state of... the art headquarters in Birmingham. They are looking for an entrepreneurial social media assistant to work alongside the marketing and customer service executives to support them in their day to day ... Assisting customer service manager with queries from clients responding in a timely and professional manner Undertake a variety of admin related tasks to assist marketing and Customer service Assist with the POS research and suggestions for stores Responsible for scheduling all social media posts across different platforms Maintaining the CRM to ensure all customer information is UpToDate and correct... See more

  20. Call Centre Customer Service Representative (CSR

    B63 3BL | + bonus (up to £175 per month) | From Intouch Games Ltd

    Job title: Call Centre Customer Service Representative (CSR) Location: Birmingham, Halesowen Hours: Full time 40 hours split shifts (8am-4pm, and 4pm-12am) and 2 weekends (sat, sun) per month..., Live Support, Customer Service Representative, Customer Service, Call Centre, CSA, Chat, Birmingham. Call Centre Customer Service Representative (CSR) with excellent customer service, verbal ... players to enjoy, ensuring conversation flows in a lively atmosphere and ensuring all customers feel at home and welcome. In addition to this, you will promote the company's services to both existing ... and phone calls and accurately document each customer interaction whilst upholding the highest levels of integrity, service and professionalism with each and every customer correspondence. Key skills we're... See more