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Customer Service jobs in Walsall

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  1. Customer Service Advisor

    Birmingham | £20k per year | From Recruitx Limited

    Alliance Surgical plc is based in Birmingham city centre and with a membership of approximately 1600 Senior NHS Consultants, is the largest independent group of its kind in the UK. We are a fast... delivers specialist care to private and NHS patients throughout the UK and is an influential force in UK Healthcare. An exciting opportunity has arisen for a Customer Service Advisor to join the Company at a time of planned change and exponential growth. As a Customer Service Advisor your duties will include: - Progressing patient's private healthcare referrals. - Securing the most ... . - Ensuring that patients receive the highest levels of customer service and are treated empathetically throughout their journey, often during difficult times. - Ensuring that patients are contacted...

  2. Technical Customer Service Advisor

    Birmingham | £18,000 - £23,000 DOE + On Call | From Intercity Technology Limited

    Intercity Technology are a leading technology services provider. Our goal is to Change the Way You Work. We deliver world class service and unrivaled technology expertise to keep businesses secure... taken from client surveys and assessment of Intercity's customer experience and satisfaction levels by the Institute of Customer Service. We are passionate about the solutions we implement and make certain that we deliver exceptional levels of service and tangible business benefits to our customers. Job Overview The business critical nature of the services we offer and the geographic spread of our customers means that we operate a 24 x 7 x 365 Service Desk manned by the Customer Service team. This group is supported by engineering who provide the skills to resolve in- depth technical...

  3. Customer Service Advisor (CSA

    Halesowen | £15,808 rising to £16,848 after 3 months + bonus ( | From In Touch Games Limited

    Job title: Customer Service Advisor (CSA) Location: Birmingham, Halesowen Hours: Full time 40 hours split shifts (8am-4pm, 12pm-8pm, 2pm-10pm, 4pm-12pm) - 5 of 7 days weekly + 1 night shift every... 3 months Salary: £15,808 rising to £16,848 after probation (3 months) + bonus (up to £175 per month) Keywords: Contact Centre, Customer Service, Call Centre, CSA, Chat, Birmingham Customer Service Advisor (CSA) with excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are the UK's ... addition to this, you will promote the company's services to both existing and new customers, keep the chat room a fun and engaging area and being mindful of any forms of inappropriate language and/or...

  4. Customer Service Officer

    Birmingham | £7.50 - £9.00 p hour | From Morgan Hunt Limited

    A client of Morgan Hunt is looking to recruit a Call Centre Customer Service Advisor who has worked within the housing services industry, such as a housing association or Council. The role To... the role of the customer service advisor will: * Proven experience within a call centre or relevant role. * Have a referenceable recent work history * Be available to start immediately This ... manage inbound calls, ensuring the customer receive the best experience possible. Responsibilities * Dealing with enquiries for shared ownership via the telephone, email, letters or face to face both promptly and efficiently. * Manage and respond to all emails in the general inbox ensuring that where appropriate. * Inputting customer details onto the database system and keeping customer...

  5. Customer Service

    Wolverhampton | 17000.0000 | From Wolverhampton Commercial

    A large, successul manufacturing company based in Wolverhampton are currently looking for a Customer Services/Warehouse Administrator. The successful applicant will have strong Excel skills... (intermediate level) Have worked within a Customer Service role most recently but have had warehouse experience in the past. Duties - Liaising with a network of branches regarding queries and complaints - Chasing stock and branch orders - Raising credits - Locating delivery notes - Investigating whether orders have been received - Compiling reports on Excel - must be able to create formuales use pivot tables Your application will only be considered if you have had previous experience Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial...

  6. Customer Service Advisor / Collections Advisor

    Wolverhampton | £15k - £15500 pa + Excellent Benefits | From Response

    Customer Service Advisor/ Collections Advisor Based in Walsall, West Midlands (WS2) Starting Salary £15,480.11 (with the potential to rise to £18,042) + Excellent Benefits Our Customer Service... inbound or outbound speaking to customers and resolving queries. We offer individuals a chance to utilize their excellent customer service skills in a professional and friendly call center environment. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. Customer Service Candidate o Experience working within a customer service role, ideally in a call centre o Be an excellent listener with the ability to flexibly adapt to customer needs o Excellent communication skills, able to...

  7. Customer Service- Not A Call Centre

    Birmingham | £16,000 - £23,000 OTE | From Pro-Gen

    Customer Service - FULL TIME! Pro-Gen are an up and coming marketing firm based in Central Birmingham, we are interested in customer service candidates looking for a company to grow with and not... 'just another job'. We pride ourselves on providing first class customer service and also standing out from the crowd and performing above and beyond what is expected from us from our national and international clients and our range of customers. We are currently expanding our Customer Service and Marketing Division and looking for: Brand Ambassadors Public Relations Reps Customer Service Reps Team Leaders Market Planning / Strategy Consultants Our ideal candidate would be ambitious, customer focused and driven to succeed. Some positions we are hiring for are entry...

  8. Customer Service Coordinator

    | 11.6000 | From Kelly Services

    Job Title: Customer Service Coordinator (3 Months Temporary) Salary: £11.60 p/h Location: Birmingham Bourneville - Also commutable from Stirchley, Selly Oak, Kings Heath and Rednal A little bit... be to manage orders through fulfilment, optimising business performance. Influence customer stakeholders, commercial and internal teams to validate forecasts across multiple categories in order to meet customer service expectations and inventory targets. Another big part of your job will be to perform root cause analysis of potential service failure. You will also upsell and identify opportunities for continuous improvement across the supply chain and work with key stakeholders to come to positive business solutions. Last but not least you will be providing on - going support to customer...

  9. Customer Services Assistant - Appointment Setting

    Birmingham | £13K -£20K Dependent on Experience | From Arkinstall Galvanizing Ltd

    Customer Services Assistant - Appointment Setting Location: Digebth, Birmingham Salary: £13K -£20K Dependent on Experience Contract: Full time, Permanent Due to continued expansion... growth an opportunity has arisen for an experienced and enthusiastic Customer Services Assistant to join our friendly and professional team! This Customer Service role embraces three elements, helping find new customers, servicing the needs of existing customers and general administration associated with provision of galvanizing services. Duties and Key Responsibilities of our Customer Services Assistant: - This Customer Service Assistant would be working closely with theBusiness to Business sales team, helping them to deal with customer queries and appropriately set appointments...

  10. Customer Service Advisor

    | 17500.0000 | From Midas Recruitment

    Working for a Blue Chip company in Tamworth within a professional Customer Service Team. The purpose of the role is to receive and manage customer queries from sales and operational activity. As... the Customer Service Advisor you will be responsible for: Handling incoming calls and emails from customers and departments with a query/complaining on their order or service Establishing ... reports are maintained and updated at all times The successful candidate for the role of Customer Service Advisor will have: Have a previous background within a customer contact environment B2B - ideally outbound in call centre or busy sales or customer service environment (not essential) Experience of managing a varied workload in a customer focused organisation Good telephone skills with both...

  11. Customer Service Assistant

    Birmingham | 16000.0000 | From Reed

    A brand new role has become available for a reputable manufacturing company based in Halesowen My client is looking to expand their customer service team and is looking to recruit a Customer... Service Assistan t . You have the opportunity to join an enjoyable and outgoing department which will provide this candidate with a real rewarding and sociable working environment. The main role will be to ensure the efficient and timely provision of excellent customer service. Ensuring that customer requests, orders and complaints are handled effectively and efficiently. Salary = £16,000 entrance salary + benefits Shifts = Monday to Friday (No weekend work), Shifts are 8 hours between 7am-7pm depending on rota. The ideal candidate will: - Have proven customer service experience...

  12. Customer Service - Halesowen

    Birmingham | 16000.0000 | From Reed

    A brand new role has become available for a reputable manufacturing company based in Halesowen My client is looking to expand their customer service team and is looking to recruit a Customer... Service Assistan t . You have the opportunity to join an enjoyable and outgoing department which will provide this candidate with a real rewarding and sociable working environment. The main role will be to ensure the efficient and timely provision of excellent customer service. Ensuring that customer requests, orders and complaints are handled effectively and efficiently. Salary = £16,000 entrance salary + benefits Shifts = Monday to Friday (No weekend work), Shifts are 8 hours between 7am-7pm depending on rota. The ideal candidate will: - Have proven customer service experience...

  13. Customer Service Coordinator

    Birmingham | 0.0000 | From Adecco

    KEY ACCOUNTABILITIES ?First point of contact for all customers enquiries / concerns ?Investigation of Customer complaints or concerns. (Credit & Debits) ?Receive and respond to customer's... quotation requests. Obtain feedback from customer and update appropriate systems ?Receive and process customers orders / schedules including Contract Review process ?Ensuring company guidelines and procedures are adhered to at all times ?Working alongside the Key Account Managers to support, understand and develop the customer ?Monitoring and managing customers orders / schedules proactively to ensure parts are supplied on time and right first time ?To be expected to work in other areas of the customer service department should the demands of the business require them to do so ?Any...

  14. Customer Service Coordinator

    Birmingham | 0.0000 | From Adecco

    ?First point of contact for all customers enquiries / concerns ?Investigation of Customer complaints or concerns. (Credit & Debits) ?Receive and respond to customer's quotation requests. Obtain... feedback from customer and update appropriate systems ?Receive and process customers orders / schedules including Contract Review process ?Ensuring company guidelines and procedures are adhered to at all times ?Working alongside the Key Account Managers to support, understand and develop the customer ?Monitoring and managing customers orders / schedules proactively to ensure parts are supplied on time and right first time ?To be expected to work in other areas of the customer service department should the demands of the business require them to do so ?Any other duties as reasonably...

  15. Customer Service Administrator

    Birmingham | 19000.0000 | From Reed

    A fantastic opportunity has arisen for a customer service expert to join a global manufacturing company based on the outskirts of Birmingham City Centre. You have the chance to join a lovely team... along with administration. This role will have a focus on maintenance issues and changes to service. The main purpose of this role is to secure the renewal of existing contracts with customers ... renewals • Contract negotiations • Maintaining the Service Contract Base • Correspond, both verbally and in writing, with customers regarding all matters relating to any Maintenance Agreements ... confident working independently. • Strong focus on quality customer service with a desire to meet and exceed customer expectations • Excellent telephone communication skills along with excellent...

  16. Customer Service Advisor

    Cannock | 12000.0000 | From Support Services Group

    1st Line Support - Customer Service Advisor - IT / Software - Cannock Brooklyn Recruitment currently have a role available for a Customer Service Advisor / 1st line Support Helpdesk Advisor in... team! As Customer Service Advisor / 1st line Support Helpdesk Advisor you will be: Taking incoming calls. 1st line helpdesk support. Offering solutions where you can. Logging incidents ... this role of Customer Service Advisor / 1st line Support Helpdesk Advisor you with ideally have previously held a similar role in an IT environment. Applications from a Customer Service or Telesales ... your hard work as Customer Service Advisor / 1st line Support Helpdesk Advisor you will be rewarded with a generous salary and holiday allowance as well as a fantastic team environment, a profit...

  17. Customer Service Executive

    Birmingham | £8.50 - £15.00 per hour | From Hays

    Temp job - Sales and Customer Service Admin - Birmingham - Call Jenny 01212363312 Your new company Large export organisation based in North Birmingham. Due to a growth in business... temporary member of staff is needed to assist with an increase in work Your new role As a temporary Sales and Customer Service Administrator, you will be required to liaise with a large number of national and international clients to assist them and their bespoke sales orders. You will be communicating with colleagues internally to ensure that all orders and SLAs are met in a timely manner. What you'll need to succeed Experience of the sales process, from request to delivery is essential. The successful candidate will be able to take in orders, place the orders on to...

  18. Customer Service Executive

    Cannock | 15932.0000 | From The Sales Recruitment Network

    Customer Service Adviser / Customer Service Executive required for EDS Couriers, a business to business logistics, pallet and courier company, based in Cannock, Staffordshire, West Midlands. Job... Title: Customer Service Executive / Customer Service Adviser Full time Customer Service Adviser, (40 hours per week) Package: 40 hour week, salary £15,932 per annum plus £100 per month attendance ... role will include: - Customer service duties regarding the collection and delivery of pallets and/or parcels. - Incoming and outgoing telephone contact with customers and other depots. - Email ... IT related tasks on reporting, managing systems etc. Key Skills / Experience: You will have previous Customer Service experience, great customer communication skills and a professional approach, to...

  19. Customer Service Advisor

    Fradley | 18000.0000 | From Essential Recruitment

    Position: Customer service Advisor Contract: temporary on going (will lead to permanent for the right candidate) Hours of work: mon to fri 40 hours between 8am - 18:00. Salary: £18 000 Location... Fradley Park, Lichfield A Prestigious company who is Europe’s largest pallet network is looking for Customer service advisors to join their customer service team due t expansion. The role will start of as a temporary position but will lead to permanent for the right candidate. You will be required to: Complete allocated customers live checks When applicable advise network member ... times Missing goods- are escalated to Supervisor/ Customer Service Manager or KAM Support other colleagues workload The ideal candidate must have: Good customer service skills Attention to...