West Midlands based client specialising in the design and distribution of leisure wear and associated products are looking for a Customer Services Advisor to join their busy team, you will be... and maintain detailed and accurate records.
•Establish and maintain exceptional working relationships with colleagues, customers, suppliers and visitors / enquirers.
•Communicate accurately ... , punctuality, personal appearance, and adherence to relevant health & safety procedures.
•To ensure enquiries are dealt with efficiently and that escalated customer complaints are handled ... opportunities to add value to the sales role.
•Enter, progress and manage orders, quotations, pro-forma invoices and enquiries ensuring customers are dealt with promptly according to agreed standards.