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Customer jobs in Solihull

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  1. Customer Technical Support

    Coventry | Up to £41,000 per annum | From Greaves Recruitment Solution Ltd

    The Company: · A printer and convertor of barrier and laminate film products is looking for a Customer Technical support to join their team. Job Title: · Customer Technical... Support Territory: · Home Based role with UK & Ireland Travel Job Description of the customer technical support: · This position is a field-based role and involves significant customer interaction and problem solving at the customers premises · This is a 6-month temporary role Key Responsibility of the customer technical support: · Troubleshooting technical and quality issues at a customer’s premises · Working closely with company sites to fully implement any corrective actions and ensure customer satisfaction following issues · Working... See more

  2. Customer Technical Support

    Birmingham | Up to £41,000 per annum | From Greaves Recruitment Solution Ltd

    The Company: · A printer and convertor of barrier and laminate film products is looking for a Customer Technical support to join their team. Job Title: · Customer Technical... Support Territory: · Home Based role with UK & Ireland Travel Job Description of the customer technical support: · This position is a field-based role and involves significant customer interaction and problem solving at the customers premises · This is a 6-month temporary role Key Responsibility of the customer technical support: · Troubleshooting technical and quality issues at a customer’s premises · Working closely with company sites to fully implement any corrective actions and ensure customer satisfaction following issues · Working... See more

  3. Customer Services Support

    Birmingham | Dependent upon experience | From TALENT SPA

    Customer Services Support Location: Birmingham, B45 0LD Salary : Dependent upon experience About the Company: For over 50 years they have built a reputation as a specialist technical... distributor of industrial control and factory automation products. Our client's continued success comes from our commitment to product support and customer service. They now employ over 150 people and from their 13 branch locations throughout the UK and Ireland, provide a local service to their customers. To continue the growth of our Birmingham office we currently have an exciting opportunity for a Customer Services Support person to join our team. Customer Services Support Responsibilities: This is a broad role working in the office handling customer enquiries, liaising with suppliers... See more

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  5. Customer Service Advisor

    Coventry, West Midlands (County) | 8.7200 | From TSYS Managed Services

    We are currently looking for a Customer Service Advisor to join our busy and energetic team based in Coventry. You will join us on a full time, permanent basis and in return, we are offering... it possible for millions of people to use our payments solutions including credit, debit, prepaid and merchant services. Do you have experience in dealing with Customers and a passion for helping people? Are you interested in developing your skills and climbing the career ladder? As our Customer Service Advisor, your main responsibility will be to answer inbound queries from our customers, building & maintaining customer relationships and updating internal systems. This is a purely inbound customer service role with NO SALES. Benefits of joining us: As well as a competitive salary, and a fast... See more

  6. Customer Service Advisor

    Coventry, West Midlands (County) | 9.6400 | From Thefutureworks

    We are recruiting a team of experienced Customer Service Advisors to join Coventry on a three week temporary contract. This is an excellent opportunity to join one of Coventry's leading employers... As a Customer Service Advisor you will provide a first class customer experience via inbound calls answering queries, confirming offers and transferring calls to academic departments. The role: * Provide excellent customer service via high volume inbound calls. * Provide assistance to prospective students and returning students with the UCAS system and accepting and making university place offers. * Make outbound calls to prospective students if call backs are needed. * Manage all interactions in a professional and efficient manner in line with Coventry University's excellent customer... See more

  7. Customer Service Administrator

    Birmingham, West Midlands (County) | 0.0000 | From SimkissGuy Recruitment Ltd

    Are you an ambitious individual looking to further your administrative career in a truly fast-paced customer focussed environment? Do you enjoy being part of a dynamic team, where every individual... is valued? We have an excellent new opportunity for a hardworking Customer Service Administrator to join a well-established and market leading business, based in South-East Birmingham. In this varied role, you will provide front line administrative support to the post order customer service team through processing customer and supplier orders, delivery requests and finance notes. Working with high volumes of customer order information on a daily basis, you will have excellent organisation and attention to detail skills as you log and tracking high volumes of confidential customer... See more

  8. Customer Services Team Manager

    Wednesbury, West Midlands (County) | 0.0000 | From Biffa

    Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets,... rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Help us make a difference as a Customer Services Team Manager based from our offices in Wednesbury. A quick look at the role: The Customer Services Team Manager will lead, coach, develop and motivate a team of Specialist Team Representatives in line with the department's key objectives and key performance indicators. Driving a customer first culture by constantly reviewing processes and improvements need for first call resolution and increased revenue growth. The role within... See more

  9. German Virtual Customer Service Associate

    Birmingham | £10.75 - 10.75 per hour | From Proman

    Work from home with Amazon! Role: Virtual Customer Service Associate Location: In your home! UK Pay rate: £10.75 Amazon is seeking bright, articulate, detail-oriented and disciplined applicants... with a desire to contribute to excellent customer service in a virtual (Work from Home) environment. If you are a people person and can deliver great customer service, this role is for you. What will you be doing? As a virtual customer service associate, you will act as the first point of contact for our customers by answering their queries through phone, chat or email. Amazon Customer Service Associates are a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem... See more

  10. Customer Service Co ordinator

    Solihull, West Midlands (County) | 14500.0000 - 16500.0000 | From Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

    Are you looking to work for an industry leading company that offer fantastic company benefits? Do you have customer service experience? Are you confident in dealing with customers? Do you want... position that will offer genuine career progression then keep reading! Job overview: To process customer and supplier orders, delivery requests and accounts to ensure that customers needs and service levels are achieved. Job details: Create and update orders and deliver requests Supporting the sales team Processing of orders and producing reports Monitor customer credit status Working to KPIs General administration duties Skills and experience: Previous customer service experience would be an advantage Good communication skills Able to work to targets and be highly organised Able to build... See more

  11. Director of Customer Relations

    Birmingham, , United Kingdom | | From PSD Group

    We're looking for a candidate to fill this position in an exciting company. Identify, pursue and deliver new customers and sales; Develop and expand the knowledge of existing and potential... customers, professional networks and key stakeholders; Build extensive and personal customer relationships at a national and regional level – relative to the divisions’ developments and future plans; Track competitive projects and activities; Development of business intelligence in relation to customers’ future requirements. A proven track record within the Industrial & Logistics sector ... sector knowledge, communication sales and presentation skills. Strategic thinker, process driven, strong commercial accumen. Personable and capable of building rapport and maintaining customer... See more

  12. Customer Experience Mgr

    Warwick | | From Pertemps Recruitment Partnership

    A local authority are looking for a Customer Experience Manager You will manage team of Customer Service Officers and will have responsibility for:- Consistent and high quality front line HR... Customer advice & queries Development and implementation of customer experience strategy across HR & OD Leading a demand management strategy which minimises failure demand into service. Providing an innovative service which enhances the customer experience by allowing customers to self serve and reduce demand. Maintenance, development & testing of Customer Relationship Management system Management and procurement of relevant technology to support customer experience Accurate and timely maintenance of Your HR Structure Your HR Payroll System establishment control About you We are looking for... See more

  13. Customer Service Team Mgr

    Warwick | | From Pertemps Recruitment Partnership

    A local authority are looking for a HR Customer Service Team Manager You will manage team of Customer Service Officers and will have responsibility for:- Consistent and high quality front line HR... Customer advice & queries Development and implementation of customer experience strategy across HR & OD Leading a demand management strategy which minimises failure demand into service. Providing an innovative service which enhances the customer experience by allowing customers to self serve and reduce demand. Maintenance, development & testing of Customer Relationship Management system Management and procurement of relevant technology to support customer experience Accurate and timely maintenance of Your HR Structure Your HR Payroll System establishment control About you We are looking for... See more

  14. Customer Service Advisor

    Coventry, West Midlands (County) | 20533.0000 | From Solus Accident Repair Centres

    Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family... Role; Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working together to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultants identify opportunities to promote customer satisfaction and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations. No two customers are the same and our focus on getting people back to normal is at the heat of what we do. Our Customer... See more

  15. Customer Success Specialist

    Birmingham | | From Align Technology

    More about the role UK Customer Care Representative Do you want to join our team in the UK within an innovative fast-pace medical device company? Grab your chance and make good use of your customer... professionals’ inquiries, complaints and requests about the Invisalign system. A system that is dedicated to improve the journey to a healthy, beautiful smile. As Customer Care Representative you help ... call customers to educate and guide on our systems. Also you solicit for feedback, inform our customers on promotions/ events and any issues that might arise. With your experience in a customer based environment, you make sure the customer is satisfied. You will do this by responding and interacting in a timely, patient, tactful and professional manner. This also means a great opportunity for you to... See more

  16. Head Of Customer Experience

    Birmingham, , United Kingdom | | From Jonathan Lee Recruitment

    Our client is a family-trust owned company focused on long term growth through technical innovation and high levels of customer support looking to secure a Head of Customer Experience. A global...-practised Head of Customer Experience who will help our client to deliver outstanding customer experience on the Sales Floor. The aim is for our clients customers to feel inspired and valued, to enjoy a differentiated customer experience and to find dealing with them simple and effective This role has arisen from a review focused on strategy for growth, to increase our a good service levels by improving the team’s focus, competency, capability and capacity for the customers’ benefit. In order to be considered for this role you must have gained qualifications through higher or further education... See more

  17. Board Member (Customer Services

    Birmingham | | From Michael Page International

    Bullet points Platform HG is looking for a Board Member (Customer Services) Exciting opportunity to help guide the organisation through a period of growth About Our Client Platform Housing... Group is one of the largest housing associations in the Midlands. With around 1,400 staff, over 120,000 customers and 47,000 homes from Herefordshire in the West to the Lincolnshire coast in ... association. Platform are committed to building new homes, investing in their current communities and delivering a first class customer service. Job Description With the new Chair taking the helm in ... of their evolution. One of the roles is a Board Member (Customer Services). This role is pivotal in helping to set the strategic direction of the Group, ensuring good governance is adhered to and that... See more

  18. Customer Service Representative

    Coventry, West Midlands (County) | 17500.0000 | From Randstad Business Solutions

    We are looking for a service desk advisor to join a customer service team of 20 in Coventry. The company provide software which you will be trained on and expected to support customers with their... issues. Provide 1st Line Support to all customers (both internal and external) via telephone and email giving assistance when needed Ensure that all support requests are recorded accurately ... , and the customer communication is complete. Increasing the number of first time fixes by information sharing and documentation of issues on the staff knowledge base. Take responsibility for ensuring that customers are kept fully updated at all times on the progress and resolution of issues that they have logged. Build strong relationships through problem understanding, timely resolution or... See more

  19. Customer Relations Officer

    Warwick | | From WARWICKSHIRE COUNTY COUNCIL

    Recruiter Warwickshire County Council Location Warwick, Warwickshire Salary £31,371 - £33,799 Posted 02 Jul 2020 Closes 12 Jul 2020 Job Ref RA0001303 Sector Local Councils Job Type Customer... service Contract Type Permanent Working Pattern Standard Hours Full-Time Site wmjobs.co.uk Customer Relations Officer 37 hours per week - Permanent Salary Grade: £31,371 - £33,799 per annum An exciting opportunity has arisen to join our Customer Relations Team as a Customer Relations Officer. This is an excellent opportunity for an enthusiastic, skilled individual who is passionate about making a difference to Warwickshire County Council’s customers. The Customer Relations Officer will join our dedicated team who coordinate complaints and undertake independent investigations and reviews... See more

  20. Customer Delivery Driver

    Coventry, West Midlands (County) | 0.0000 | From ASDA

    To be employed in this role you must have held a full driving licence for at least two years, and be able to drive a 3.5 ton automatic van. You must also have no more than six points on your licence... and pass a basic level safeguarding check. About the Role A great customer experience. That's what our drivers are out to deliver. From loading up, fuelling and checking the van for the next route, or giving a customer a call so they know what time their shopping will arrive, everything we do is with our customers in mind. Join our growing delivery team, and you'll be the face of Asda for our home shopping customers. You're in the driving seat, spending your day greeting our customers and delivering their shopping on-time with lots of Asda personality. When you're not on the road, you'll... See more

  21. Customer Relations Team Leader

    Warwick | | From WARWICKSHIRE COUNTY COUNCIL

    Recruiter Warwickshire County Council Location Warwick, Warwickshire Salary £35,934 - £37,849 Posted 02 Jul 2020 Closes 12 Jul 2020 Job Ref RA0001307 Sector Local Councils Job... Type Performance Contract Type Permanent Working Pattern Standard Hours Full-Time Site wmjobs.co.uk Customer Relations Team Leader 37 hours per week – Permanent Salary Grade: (Grade M) £35,934 - £37,849 An exciting opportunity has arisen to lead our Customer Relations Team as the Customer Relations Team Leader. You will be responsible for leading a small dedicated team of Customer Relations Officers (CRO’s) to provide Warwickshire County Council’s customer complaints service. About the Role This is an excellent opportunity for an enthusiastic, skilled individual with management skills... See more