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Customer Services jobs in Solihull

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  1. Customer service

    Birmingham | £8.71 per week | From Brimingham

    Customer Service Advisor Birmingham. Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays This is a temporary position with the opportunity to go Permanent £17K Salary As... contact agent you will be the first point of contact with clients providing a first class service. Dealing with incoming queries in relation to supply and payment Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The successful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment ( 6- 12 months ) Fast and accurate recording Strong Computer literacy Flexibility in working hours... See more

  2. Customer service

    Birmingham | £17000 per annum | From Brimingham

    Contact Centre Agent's required for an energy provider based in Birmingham. As a contact agent you will be the first point of contact with clients providing a first class service. Dealing... with incoming queries in relation to supply and payment Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays. This is a temporary opportunity. £17K Salary Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The succesful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment Fast and accurate recording Strong Computer literacy... See more

  3. Customer service

    Birmingham | £8.71 per week | From Brimingham

    Contact Centre Agent's required for an energy provider based in Birmingham. As a contact agent you will be the first point of contact with clients providing a first class service. Dealing... with incoming queries in relation to supply and payment Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays. This is a temporary opportunity. £17K Salary Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The succesful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment Fast and accurate recording Strong Computer literacy... See more

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  5. Customer Service

    Coventry | £18,190 per year | From Interaction - York

    Credit Service Advisor Location CV32SN Between the hours of 8am-8pm Monday through Sunday 40 hours a week. The Person -Previous experience in Collections is... useful but not essential -Exceptional levels of customer service is essential -You must be able to empathise with the client and be understanding of their current situation -Will accept people who have worked in care or with young people and adults. -You must be resilient, adaptable and able to work in a busy and dynamic environment In return, provided with all the support and tools you will need to be successful. fantastic progression opportunities in this role. Our client strives to promote internally as much as possible. Holiday purchase -Buy or... See more

  6. Customer Service

    Coventry | £9.73 - £9.75 per hour | From Randstad Business Support

    Overview Job Type: Temporary Job Title: Customer Service Scheduler Salary: £9.74 Location: Coventry About the Role & Company This organisation is a leading provider in fleet... management solutions. As a customer service advisor you will be tasked with helping to manage one of the companies largest accounts. You will be in contact with this companies drivers and solving ... and outbound calls Working to SLA'a & KPI's What you'll need Previous experience working in a customer service role is cruical Experience in working to tight deadlines and under pressure An ability to pick up systems quickly A passion for the automotive industry and vehicles A proven track record within customer service Benefits Free on site parking Potential to go perm if... See more

  7. Customer Service Advisor

    Atherstone | £9.60 - £14.60 per hour | From Hays

    Customer Service Job Atherstone, Late Nights and Weekends Your new company A well-established delivery business working across both the UK and internationally. This business is looking for... hard working and dedicated professionals to join their already excellent team. Your new role You will be working as an inbound customer service advisor for a large corporate company based in Nuneaton, delivering excellent customer service and providing support and solutions for callers. You will be the first line of contact for customers with a variety general queries and complaints ... . What you'll need to succeed You will need to have previous experience within a customer service role and have a brilliant telephone manner, as the role requires for you to log calls while discussing... See more

  8. Customer Service Advisor

    Warwick | Negotiable | From CitySprint

    Our national network of wholly-owned service centres, extensive fleet and investment in technology are why we are the UK's most flexible, reliable and transparent same day Logistics Company. Our... class services to our 13,000+ customers. How do we accomplish it all? By hiring and retaining top notch talent, individuals who are capable of handling any situation with confidence and professionalism ... you. If you excel in leading and organizing in your home life, you're exactly what we're looking for and we bet you have the right stuff to go far in our company! As a Customer Service Advisor (CSA) at ... we don't take ourselves too seriously. We love helping others and have a fun community dedicated to doing so! Customer Service | Call Centre | Customer Care | Complaints Essential Skills We're... See more

  9. Customer Service Advisor

    Nuneaton | £8.32 - £9.32 per hour | From Hays

    Customer Service Job Nuneaton to start ASAP Your new company A well-established delivery business working across both the UK and internationally. This business is looking for hard working... and dedicated professionals to join their already excellent team. Your new role A temporary to permanent customer service role based in Nuneaton. Your day to day duties will include taking approximately 100 inbound calls per day dealing with a variety of different enquiries including the tracking of parcels, the ordering of stationary, the opening of cases and making sure that the customer ... Saturdays 08:00 to 13:00. What you'll need to succeed You will need to have previous customer service based experience, excellent communication skills, the ability to work effectively within a team... See more

  10. Customer Service Advisor

    Redditch | £9 per hour | From Travelex

    Travel Money Advisor – Redditch – Tesco - Part Time Job Type: Permanent Hours per week: 16 Salary per annum: £7488.00. pa / £9.00 ph + additional benefits listed below We’re passionate... about sharing experiences. Whether it’s a customer taking a weekend break or a couple going on the holiday of a lifetime, we want to be part of their journey to an unforgettable experience. That’s why we need you! So, what does the role involve? In this role, you will do more than just buy and sell currency. This role is about providing great customer service, building relationships ... , therefore we look for people who share our passion for customer service! We have a clear purpose at Travelex. We understand the value of exchanged money, and the opportunities it opens up to our... See more

  11. Customer Service Agent

    Coventry | £8.46 - £10.00 per hour | From Hays

    Customer Service Job, Coventry Your new company This business offers IT support and training across the UK. Based in the Coventry, this business works closely with the Government to provide... own initiative. Customer satisfaction is important to this business, so you will need previous experience within a customer service environment. Ideally you will have good working knowledge... See more

  12. Customer Service - Permanent

    Coventry | £18,013 per year | From Interaction - York

    Customer Service Advisor - Inbound Interaction Recruitment are currently working on behalf of a dynamic and exciting well-established business and recognisable named business based in... Coventry. Our client is based just outside of the city centre and are a global leading provider in financial services. As a Customer Service Advisor, you will be responsible for; · Providing excellent customer service · Assisting customers with their banking queries · Excellent problem resolution In return you will receive; · £18,013 per annum · 29-days annual leave · Over 4000 discounts at high street retailers · 2% pension contribution plan... See more

  13. Inbound Customer Service

    Coventry | £18k per year | From Interaction - York

    Inbound Customer Service Advisor / Banking APPLY NOW or send your CV to ; Based in a modern and well-equipped contact centre as an Inbound customer service advisor you will be the first... you deliver excellent levels of customer service throughout. What are my responsibilities? -Respond to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. -Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. -Analyse customer service needs for communication to service and technical departments, when applicable. -Requires ability to navigate a computerized data entry system or other relevant applications... See more

  14. Customer Service Advisor

    Coventry | £18k per year | From Interaction - York

    Customer Service Representative Starting salary £18,013 Full time & permanent contract / 40 hours per week 5 days out of 7 Monday to Sunday between the hours of 8am 8pm 5-week... training programme fully paid! Responsibilities Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Analyse customer service needs for communication ... issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further... See more

  15. Customer Service Advisor

    Coventry | £18,013 per year | From Interaction - York

    Customer Service Advisor **INBOUND – NO SALES** Full time and permanent position. £18,013per year Interaction Recruitment are currently working on behalf of a dynamic... and vending machines). Due to the growth of an existing client they are constantly on the lookout for top customer service agents to deliver the best possible customer care, working on an inbound ... an Inbound customer service advisor you will be the first point of contact for customers, offering information on queries regarding our client’s products. You will also be required to build great rapport with each client, and it is imperative that you deliver excellent levels of customer service throughout. Apply now! INDCCP... See more

  16. Customer Service Advisor

    Coventry | £18,013 per year | From Interaction - York

    Customer Service Advisor **INBOUND – NO SALES** Full time and permanent position. £18,013 per year Interaction Recruitment are currently working on behalf of a dynamic... and vending machines). Due to the growth of an existing client they are constantly on the lookout for top customer service agents to deliver the best possible customer care, working on an inbound ... an Inbound customer service advisor you will be the first point of contact for customers, offering information on queries regarding our client’s products. You will also be required to build great rapport with each client, and it is imperative that you deliver excellent levels of customer service throughout. Apply now! INDCCP... See more

  17. Customer Service Advisor

    Coventry | £18,190 per year | From Interaction - York

    Customer Service Advisor Full time and permanent position. Interaction Recruitment are currently working on behalf of a dynamic and exciting well established business and recognisable named... existing client they are constantly on the lookout for top customer service agents to deliver the best possible customer care, working on an customer care campaign. Do you enjoy building rapport with ... you looking for a role in a growing organisation that can really develop your career? Based in a modern and well equipped contact centre as an customer service advisor you will be the first point of contact ... levels of customer service throughout. Apply now! INDCCP... See more

  18. Customer Service Advisor

    Coventry | £18k per year | From Interaction - York

    Customer Service Advisor / Representative / Call Centre / Contact Centre Advisor Do you enjoy building rapport with people? Do you have a proven track record of delivering exceptional customer...? Role -Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. -Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. -Analyse customer service needs for communication to service and technical ... decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation... See more

  19. Graduate Customer Service

    Birmingham | | From Bell Cornwall

    Graduate Customer Service Are you keen to get out in to the working world? Are you looking to gain some experience in customer service? Do you wish to work for a vibrant and sociable company... Are you confident over the phone? Then we have the perfect opportunities for you! Bell Cornwall Recruitment are recruiting for our client's first-class customer service team in Birmingham City centre. This is a fantastic opportunity for someone who is confident enough to pick up the phone and help with any customer queries and are willing to go above and beyond to conduct outstanding service ... *Graduate Customer Service* *Birmingham* *graduate customer service* *Birmingham* Interested? Please click the 'APPLY' button now! BCR have more fantastic opportunities for you! Visit... See more

  20. Customer Service Executive

    Coventry | From £17,000 to £18,500 per annum | From Nouvo Recruitment

    Customer Service Executive Nouvo Recruitment are delighted to be working with an elite outsourcing partner who specialise in financial services with core family values that believe in working... in partnership to deliver the very best maintaining customer and client satisfaction at all times. Duties; · Answering inbound calls from customers · Responding to customer inquiries via telephone, E-mail, SMS and chat · Building relationships with customers · General administration Skills; · Experience in Customer Service (ideally dealing with customers over the phone) · Positive approach to learning · Excellent communication skills Working Hours: Rotation between 8am-8pm Monday –Saturday and between 9am-5pm Sundays Due to a very high number... See more

  21. Customer Service Representative

    Solihull | £17000 - £18500 per annum | From Alexander Daniels

    AD Office Support are working with a large business based in Solihull to recruit a Customer Service Representative. Responsibilities: Administer inbound and outbound calls to provide a quality... service Contribute towards the achievement of service level within the Customer Contact Centre Ensure all queries are dealt with in a professional, timely manner and in a way satisfactory to the needs of the customer Liaise with internal stakeholders Maximise sales and volume opportunities Completion of administrative and logistical tasks to recover sales, maintain control of costs ... Skills: Previous experience in an administrative role Customer service focused Confident nature with ability to handle emotive service-related issues with empathy Experience of working in... See more