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Customer Services jobs in Solihull

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  1. Customer Services Support

    Birmingham | Dependent upon experience | From TALENT SPA

    Customer Services Support Location: Birmingham, B45 0LD Salary : Dependent upon experience About the Company: For over 50 years they have built a reputation as a specialist technical... distributor of industrial control and factory automation products. Our client's continued success comes from our commitment to product support and customer service. They now employ over 150 people and from their 13 branch locations throughout the UK and Ireland, provide a local service to their customers. To continue the growth of our Birmingham office we currently have an exciting opportunity for a Customer Services Support person to join our team. Customer Services Support Responsibilities: This is a broad role working in the office handling customer enquiries, liaising with suppliers... See more

  2. Customer Service Advisor

    Coventry, West Midlands (County) | 8.7200 | From TSYS Managed Services

    We are currently looking for a Customer Service Advisor to join our busy and energetic team based in Coventry. You will join us on a full time, permanent basis and in return, we are offering... it possible for millions of people to use our payments solutions including credit, debit, prepaid and merchant services. Do you have experience in dealing with Customers and a passion for helping people? Are you interested in developing your skills and climbing the career ladder? As our Customer Service Advisor, your main responsibility will be to answer inbound queries from our customers, building & maintaining customer relationships and updating internal systems. This is a purely inbound customer service role with NO SALES. Benefits of joining us: As well as a competitive salary, and a fast... See more

  3. Customer Service Advisor

    Coventry, West Midlands (County) | 9.6400 | From Thefutureworks

    We are recruiting a team of experienced Customer Service Advisors to join Coventry on a three week temporary contract. This is an excellent opportunity to join one of Coventry's leading employers... As a Customer Service Advisor you will provide a first class customer experience via inbound calls answering queries, confirming offers and transferring calls to academic departments. The role: * Provide excellent customer service via high volume inbound calls. * Provide assistance to prospective students and returning students with the UCAS system and accepting and making university place ... . The candidate: * Experience in a fast paced customer service/call centre role is essential. * Excellent telephone manner with the ability to listen and fully understand a customer's needs. * Excellent... See more

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  5. Customer Service Administrator

    Birmingham, West Midlands (County) | 0.0000 | From SimkissGuy Recruitment Ltd

    Are you an ambitious individual looking to further your administrative career in a truly fast-paced customer focussed environment? Do you enjoy being part of a dynamic team, where every individual... is valued? We have an excellent new opportunity for a hardworking Customer Service Administrator to join a well-established and market leading business, based in South-East Birmingham. In this varied role, you will provide front line administrative support to the post order customer service team through processing customer and supplier orders, delivery requests and finance notes. Working with ... customer service or administrative support that is required including covering front of house reception. Working in a modern and fast-paced sales environment, you will be a self-motivated team player... See more

  6. Customer Services Team Manager

    Wednesbury, West Midlands (County) | 0.0000 | From Biffa

    Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets,... rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Help us make a difference as a Customer Services Team Manager based from our offices in Wednesbury. A quick look at the role: The Customer Services Team Manager will lead, coach, develop and motivate a team of Specialist Team Representatives in line with the department's key ... and motivating a team of Specialist Team Representatives ensuring an efficient and effective service is delivered to the customer. Ensuring that all customer escalations are dealt with in an accurate... See more

  7. German Virtual Customer Service Associate

    Birmingham | £10.75 - 10.75 per hour | From Proman

    Work from home with Amazon! Role: Virtual Customer Service Associate Location: In your home! UK Pay rate: £10.75 Amazon is seeking bright, articulate, detail-oriented and disciplined applicants... with a desire to contribute to excellent customer service in a virtual (Work from Home) environment. If you are a people person and can deliver great customer service, this role is for you. What will you be doing? As a virtual customer service associate, you will act as the first point of contact for our customers by answering their queries through phone, chat or email. Amazon Customer Service Associates are a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem... See more

  8. Customer Service Co ordinator

    Solihull, West Midlands (County) | 14500.0000 - 16500.0000 | From Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

    Are you looking to work for an industry leading company that offer fantastic company benefits? Do you have customer service experience? Are you confident in dealing with customers? Do you want... position that will offer genuine career progression then keep reading! Job overview: To process customer and supplier orders, delivery requests and accounts to ensure that customers needs and service levels are achieved. Job details: Create and update orders and deliver requests Supporting the sales team Processing of orders and producing reports Monitor customer credit status Working to KPIs General administration duties Skills and experience: Previous customer service experience would be an advantage Good communication skills Able to work to targets and be highly organised Able to build... See more

  9. Customer Service Team Mgr

    Warwick | | From Pertemps Recruitment Partnership

    A local authority are looking for a HR Customer Service Team Manager You will manage team of Customer Service Officers and will have responsibility for:- Consistent and high quality front line HR... Customer advice & queries Development and implementation of customer experience strategy across HR & OD Leading a demand management strategy which minimises failure demand into service. Providing an innovative service which enhances the customer experience by allowing customers to self serve and reduce demand. Maintenance, development & testing of Customer Relationship Management system ... someone who is passionate about improving the customer experience and has previously used innovation and technology to enhance a service. You will need to be able to build strong relationships with... See more

  10. Customer Service Advisor

    Coventry, West Midlands (County) | 20533.0000 | From Solus Accident Repair Centres

    Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family... Consultant will be at the forefront of our award-winning customer service department. Desirable qualifications and experience; A strong customer focussed background Driving experience with ... Role; Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working together to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultants identify opportunities to promote customer satisfaction and help embed a culture on site where everyone is responsible... See more

  11. Board Member (Customer Services

    Birmingham | | From Michael Page International

    Bullet points Platform HG is looking for a Board Member (Customer Services) Exciting opportunity to help guide the organisation through a period of growth About Our Client Platform Housing... association. Platform are committed to building new homes, investing in their current communities and delivering a first class customer service. Job Description With the new Chair taking the helm in ... of their evolution. One of the roles is a Board Member (Customer Services). This role is pivotal in helping to set the strategic direction of the Group, ensuring good governance is adhered to and that ... experience in delivering excellent customer service for businesses that have sizable customer bases. You will have held a senior leadership or Executive role that is focussed on Customer Service... See more

  12. Customer Service Representative

    Coventry, West Midlands (County) | 17500.0000 | From Randstad Business Solutions

    We are looking for a service desk advisor to join a customer service team of 20 in Coventry. The company provide software which you will be trained on and expected to support customers with their... escalation, communicating promptly on progress, creating a positive customer experience at all times Your skills/ Experience Customer Service background Excellent communication skills Ability to analyse ... issues. Provide 1st Line Support to all customers (both internal and external) via telephone and email giving assistance when needed Ensure that all support requests are recorded accurately ... , and the customer communication is complete. Increasing the number of first time fixes by information sharing and documentation of issues on the staff knowledge base. Take responsibility for ensuring... See more

  13. Part Time Customer Service Representative

    Coventry, West Midlands (County) | 17500.0000 | From Randstad Business Solutions

    We are looking for a service desk advisor/ Customer service advisor to join a customer service team of 20 in Coventry. The company provide software which you will be trained on and expected to... support customers with their issues. This is a part time, term time role only! Provide 1st Line Support to all customers (both internal and external) via telephone and email giving assistance when ... in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Increasing the number of first time fixes by information sharing and documentation of issues on the staff knowledge base. Take responsibility for ensuring that customers are kept fully updated at all times on the progress and resolution of issues that they have logged. Build strong... See more

  14. Supply Chain / Purchasing / Customer Service Coordinator - Chemicals

    Redditch, Worcestershire | 22000.0000 - 28000.0000 | From Atom Recruitment Ltd.

    Our Client is a fast growing multi sector speciality distributor of raw materials to the UK Manufacturing Industry They are now seeking a Business Services Coordinator (Supply Chain / Purchasing... in costs (supplier prices, duty, exchange / interest rates) to optimise the costing process Implement the Sampling Process for the development of sales Customer Services Coordinate customer sales orders and process invoices Customer services liaison and sales team support Outbound logistics coordination in line with levels of service and quality Sales reporting to monitor the achievement of the business sales objectives Sales forecasting and monitoring of customer buying trends to enable target stock turnover Invoicing and debtor chasing Supplier Services Manage stock purchases to achieve... See more

  15. Insurance Customer Service Advisors working from home

    Birmingham, West Midlands (County) | 21000.0000 | From Insure Recruitment

    We are looking to recruit 5 experienced insurance customer service advisors to join a well-established Personal Lines Insurance broker, who have their head office based in Surrey. Please note that.... Using the information provided during training and coaching sessions, aim to achieve completion of all customer queries within the expected service level through Webchat, Email and Telephone ... regulated environment such as the financial service industry Professional Supportive and able to adapt to change Demonstrable experience in providing excellent service to customers via Webchat, Email ... plus UK bank holidays Social events – summer and Christmas party Hours of work Customer Service Advisors working from home - 37.5hrs per week over a pattern of Monday to Friday 9.00 to 5.30pm one-hour... See more

  16. Customer Service Advisor

    Birmingham, West Midlands (County) | 8.7200 | From Totally Recruitment Limited

    A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a leading multi-channel retailer based in Perry Bar, Birmingham. The purpose of the Customer Service... Executive's role is to provide a quality and friendly service to customers, with the aim of increasing customer retention, customer satisfaction, and receiving positive customer reviews. Duties will include: Answering customer calls Placing telephone with a natural ability to upsell and promote products and services Responding to customer queries via phone, email and web chat Assist customers ... a daily basis. In return, the successful Customer Service Advisor will benefit from working in a fun and friendly environment. Our client ensures their employees enjoy going to work and there are many... See more

  17. Customer Service Advisors - Birmingham

    Birmingham, West Midlands (County) | 20000.0000 - 23000.0000 | From BCT Resourcing

    Title: Customer Service Advisor Location: Birmingham Salary: £20,000 - £23,000 per annum Job responsibilities : Receiving calls from customers inquiring about products and also wanting support... with their current contracts Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirement and Attributes: Have excellent customer service skills. Have excellent communication and listening skills. Relationship building skills Can do attitude With a proactive approach to problem solving, have a positive attitude towards things. Good attention to detail. If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW... See more

  18. Customer Service Advisor

    Redditch, Worcestershire | 14800.0000 | From The Sigma Financial Group

    Customer Service Advisor You’ll be working in a contact centre environment helping our client service their customers through a new platform and digi-ops channels such as webchat, e-mail, SMS... social media. The roles are part time, and the shifts cover a 6 day week and are Monday to Friday 5-10pm then alterative Saturdays and Sundays 9-5pm Customer Service Advisor Responsibilities ... a great service on every call. You’ll be seeking to find a resolution for the customer and solving any problems they may have. Customer Service Advisor Requirements: - The most important attribute for ... of working or servicing customers. You enjoy looking for ways to make things better all the time. - You're not afraid to try new things, and if they don't work out you're not put off by trying something... See more

  19. Customer Service Advisor

    Coventry, West Midlands (County) | 17937.0000 - 18603.0000 | From Proftech Talent Ltd

    CUSTOMER SERVICE ADVISOR REQUIRED FOR AN ASAP START!! BASED IN COVENTRY INITIALLY A 9 MONTH MATERNITY CONTRACT WITH POTENTIAL OF PERM £17937 SALARY RISING TO £18603 AFTER PROBATION + 25 DAYS HOLIDAY... + FREE PARKING! My client is a fantastic established and stable organisation, due to a recent maternity within the team they are now looking to recruit a Customer Service Advisor to join them on a 9 month FTC basis with a view of potentially going permanent after. This is a true Customer Service position rather than a large call centre with a true emphasis of providing the best service ... in product training as required Working as part of a team to streamline processes and ensure best customer service [ Person and skills required ] Excellent experience within a Customer Service... See more

  20. Customer Service Administrator - Coventry

    Coventry, West Midlands (County) | 23000.0000 - 27000.0000 | From BCT Resourcing

    Position: Customer Service Administrator Location: Coventry Salary: £23,000 - £27,000 per annum An exciting opportunity has arisen for Customer Service Administrator to join an expanding team in... Coventry. The role will involve receiving in-bound calls from partners and customers of the business and investigating their complaints ensuring each is brought to a satisfactory resolution. The right person for the role will be outgoing and self-motivated with a desire to progress themselves personally. Skills required: A team player Be able to build quick relationships with people A natural communicator Quick to learn new skills If this sounds like the role for you apply below... See more

  21. Customer Service Assistant - Solihull

    Solihull, West Midlands (County) | 8.7200 | From PRS Ltd

    *** RECRUITING – EXPERIENCED CUSTOMER SERVICE ASSISTANTS BASED IN SOLIHULL - £8.72 PER HOUR *** Hours of work are based on working 5 days over 7 – 10am – 5pm The Company:- Our client is a leading... Facility Management and property maintenance company delivering integrated Building and Facilities Management Services, to a number of prestigious clients across the UK. The Person req:- All applicants must have experience of working in a customer facing environment. The role will involve liaising directly with the public – providing information and directing customers around the centre. You must be smart and well presented and capable of communicating at all levels. If you want to be kept busy and have the right can do attitude and prove yourself to be reliable and hardworking then we... See more