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Customer Service jobs in Solihull

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  1. Customer service

    Birmingham, West Midlands | 8.5000 - 9 | From Birmingham Commercial

    Contact Centre Agent's required for a South Birmingham financial organization. As a contact agent  you will be the first point of contact with clients providing a first class service. Offering... professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures To undertake the duties in line with the company's regulators including FSA Principles for business The succesful candidate will have :- Excellent communication skills Fast and accurate recording Strong Computer literacy Credit Check DBS Able to work between the hours of 8.00am -8.00pm Apply if you think this role is for... See more

  2. Customer Service

    West Bromwich, West Midlands | 8.2100 | From West Bromwich Commercial

    We are currently recruiting for an experienced Helpdesk Advisor / Order Processor for a well-established and expanding organisation based in West Bromwich area. This is a temporary position offering... a permanent opportunity for the right candidate The purpose of the role is to support customers UK wide with an efficient helpdesk service and to ensure the timely arrival of engineers to their sites to resolve breakdowns or issues with the customers good onsite. Daily duties will include: • Taking volume inbound calls from business consumers • Logging all calls on the CRM system ... , Support Desk Advisor, Customer Service Advisor, Customer Service or Call Centre Agent. To apply please select the apply button... See more

  3. Customer Service

    Birmingham, , United Kingdom | | From Pertemps (p)

    Market Research Interviewer Assignment: Temporary, on-going Salary: Minimum wage Hours: 10:00-17:00 Mon - Fri One of the leading social research agencies in the country are looking for Telephone... communication and negotiation skills. o A professional manner and an aptitude for providing quality customer service. o Previous experience within a Customer Service, Call Centre, Contact Centre, Retail... See more

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  5. Customer service

    Birmingham, , United Kingdom | | From Pertemps (p)

    Contact Centre Agent's required for a South Birmingham financial organization. As a contact agent  you will be the first point of contact with clients providing a first class service. Offering... professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures To undertake the duties in line with the company's regulators including FSA Principles for business The succesful candidate will have :- Excellent communication skills Fast and accurate recording Strong Computer literacy Credit Check DBS Able to work between the hours of 8.00am -8.00pm Apply if you think this role is for... See more

  6. Customer Service

    West Bromwich | £8.21/hour | From West Bromwich Commercial

    We are currently recruiting for an experienced Helpdesk Advisor / Order Processor for a well-established and expanding organisation based in West Bromwich area. This is a temporary position offering... a permanent opportunity for the right candidate The purpose of the role is to support customers UK wide with an efficient helpdesk service and to ensure the timely arrival of engineers to their sites to resolve breakdowns or issues with the customers good onsite. Daily duties will include: • Taking volume inbound calls from business consumers • Logging all calls on the CRM system ... roles previously: Helpdesk Advisor, Support Desk Advisor, Customer Service Advisor, Customer Service or Call Centre Agent. To apply please select the apply button... See more

  7. Inbound Customer Service Advisor

    Worcestershire | | From workforce

    Job Description Inbound Customer Service Redditch £17,000 OTE £20,000 Our client is a leading new and used car dealership, they also offer MOTs, servicing solutions and an aftersales service. They... vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business. * To enhance the reputation of the client at every opportunity when interacting with others. * Ensure customer awareness of all products and services available by professional presentation and demonstration. * Professionally sell additional products, services ... arrangements. * Ensure proper qualification and total understanding of customer needs and requirements. As a person you will need the following: * Previous customer service experience * Smart and well... See more

  8. Customer Service Advisor

    Coventry | £17000 - £18500/annum | From Adecco

    An exciting opportunity has risen for a Customer Service Advisor to join a new team, this is a temporary to permanent, full time position. Overview Reporting into the Customer Service Team Leader... we are looking for Customer Service Advisor fluent in English to join the team based in our new Shared Service Centre This position is full time temporary to permanent. Our customer service ... liaising with our warehouse team, our couriers, our stores and the wider business, to deliver the very best customer service. * Take pride in our work and work together as a team to serve our customers ... service – website, Amazon, eBay * Outgoing, friendly, ‘people person’ * Passionate about and take pride in providing the very best customer service * Enjoy working in a fast-paced environment, can... See more

  9. Customer Service Representative

    Birmingham | £10.91/hour | From Pertemps

    Customer Service Representative Location: Birmingham Pay Rate : £10.91/hour Could you help our client achieve their vision of becoming best bank for customers? Our client is committed to helping... queries relating to their accounts and products, keeping it simple and making it easier to do business -  Complete telephony, digital and admin based tasks to service customer queries -  Take ownership ... : -  Customer service experience is required -  Strong Admin skills -  Good IT skills -  Excellent interpersonal skills -  Good communication - oral and written -  Attention to detail -  Experience within ... customers build for their future, which means a great opportunity for you to make a real difference. JOB ROLE: This is a 1 month temporary role, offering a pay rate of £10.91 per hour. You will be... See more

  10. Customer Services Executive

    Warwick | £19773/annum See Job Spec | From CitySprint

    CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in... a number of exciting roles for experienced Customer Service Executives to join the team at our Warwick Service Centre. These roles will be focused on confidently dealing with all incoming customer calls ... interpret basic information provided by the customer * Completing customer bookings on the Company’s in-house computer programs * Build customer’s interest in the services and products offered by the company including our Online Services * Resolve and direct customer queries by effectively liaising with other departments when needed * Proactively keep clients informed of any... See more

  11. Customer Service Advisor

    Worcestershire | | From workforce

    Job Description Job title: Customer Service Advisor Location: Redditch Salary: £17,100 - £18,500 depending on experience Hours: 40hrs per week, shift based mainly Monday to Friday with occasional... weekends Are you from a retail, hospitality or hairdressing background? Do you have customer service experience? Then we have an excellent opportunity for you! Our client deliver an excellent customer service on behalf of well know companies throughout the UK and are looking to recruit Customer Service Agents to join their expanding team on a permanent basis. They are looking for motivated ... customer service experience * Target driven individual * Polite and professional * Positive attitude * Excellent telephone and communication skills * Ability to multi-task Office Workforce are responsible... See more

  12. Customer Service Advisor

    Coventry | | From McKesson

    Business area: Mckesson Resource type: Fixed Term Contract Job Description: Location details - Coventry Contract details - 12 month FTC Salary details - Competitive The life changer. The... of the teams shaping our services and improving lives, you'll have the opportunity to drive your career forward and become more than you ever imagined. About the opportunity To work as part of a telephony Online Customer service team, providing a caring, courteous and memorable experience every time. Responding to customer calls and emails quickly and efficiently, always taking personal accountability ... achieved. About you The ideal candidate will have a proven track record in delivering excellent customer service through various channels, strong communications skills and proficient in all... See more

  13. Customer Service Advisor

    Coventry | £18000 - £18500/annum | From Adecco

    Adecco are delighted to be working in partnership with Mountain Warehouse. Reporting into the Customer Service Team Leader we are looking for Customer Service Advisor fluent in English to join... communicators, constantly liaising with our warehouse team, our couriers, our stores and the wider business, to deliver the very best customer service. * Take pride in our work and work together as a team to ... eCommerce customer service – website, Amazon, eBay * Outgoing, friendly, ‘people person’ * Passionate about and take pride in providing the very best customer service * Enjoy working in a fast ... customer service working hours are: (an eight-hour shift between the hours of…) Every other weekend is required Operating Hours: Mon-Fri 6:30am-10pm, Sat-Sun 8am-8pm, Bank Hols 9am-5:30pm Adecco acts as... See more

  14. Customer Service Team Leader

    Coventry | £11.35/hour | From The Futureworks

    Customer Service Team Leader Working 5 days over 7 including weekends Coventry City Centre We are currently looking for a self-motivated individual to come and join our team to ensure a high... quality level of customer service is provided at all times. You will lead and train a team of call centre staff within a busy environment, ensuring company policies, practices, targets and set deadlines are met by the team. Duties: -Support all call centre team and lead within the call centre environment, making sure company protocol and excellent customer service is followed and adhered to ... the demonstration of an understanding of student’s needs. -Experience of providing a high level of customer service. -Competent in the use of Microsoft Office packages. -Excellent working... See more

  15. Customer Service Co-ordinator

    Birmingham | Up to £18000.00 per annum | From Hays

    Customer Service Coordinator - Permanent - South Birmingham Your new role In your Co-ordinator role you will join a large and fast-paced HR team, and will be responsible for recruiting for... high volume vacancies. The post holder will take detailed briefs from hiring managers to understand their requirements, source suitable candidates and screen applicants. The Co-ordinator will develop talent pools of candidates, liaise with recruitment agencies and ensure compliance requirements are met. What you'll need to succeed You will have experience gained within a high volume customer focused environment. You will have strong communication skills, have great attention to detail and be committed to delivering excellent organisational skills. What you'll get in return... See more

  16. Customer Service Advisor

    Solihull | | From Extra Personnel

    Job Description Customer Service Advisor We are recruiting for a Customer Service Advisor in the Solihull with our well established client. As a Customer Service Advisor you will need to have... Previous Telecom experience preferred * At least 2 years' experience within a customer service/support role * Excellent communication skills * Good problem solving skills * Good IT skills Details: * Salary: £19,000 - £25,000 Per annum (depending on experience) * Working Hours: 09:00-17:30 Monday - Friday * Location: Solihull * Duration: Permanent Role of a Customer Service Advisor: * Handling inbound calls * Provide billing and technical support * Provide accurate solutions to customers problems * Provide information on products and services to the customer * Write up hardware orders... See more

  17. Customer Service Representative

    Bickenhill | £17000/annum | From EP Professional

    Customer Service Representative We are recruiting for a Customer Service Representative in the Bickenhill area with our expanding client. As a Customer Service Representative you will need to... have: * Previous experience in customer service * Good communication and listening skills * IT literate * Experience in using a CRM system would be an advantage * Second language (desirable ... Role of a Customer Service Representative: * Answer inbound calls from existing customers * Resolve any enquiries * Solving problems * Offer advice and guidance to customers * Update information on the internal system Benefits of working with us as a Customer Service Representative: * 20 Days Holiday plus 8 Bank Holidays * Childcare Vouchers * Company Pension Scheme * Free Car Parking... See more

  18. Customer Service Representative

    Bickenhill | | From Extra Personnel

    Job Description Customer Service Representative We are recruiting for a Customer Service Representative in the Bickenhill area with our expanding client. As a Customer Service Representative... will need to have: * Previous experience in customer service * Good communication and listening skills * IT literate * Experience in using a CRM system would be an advantage * Second language ... : Permanent Role of a Customer Service Representative: * Answer inbound calls from existing customers * Resolve any enquiries * Solving problems * Offer advice and guidance to customers * Update information on the internal system Benefits of working with us as a Customer Service Representative: * 20 Days Holiday plus 8 Bank Holidays * Childcare Vouchers * Company Pension Scheme * Free Car Parking If you are... See more

  19. Customer Service Advisor

    Coventry | | From Extra Personnel

    Job Description Customer Service Advisor We are currently recruiting for a Customer Service Advisor on behalf of our client based in the Coventry area. As a Customer Service Advisor you will be... dealing with the company's corporate clients delivering a high level of Customer Service from start to finish. Details of Customer Service: * Pay rate: £9.05 * Start Date: Immediate * Working Hours ... Service Advisor: * Communicate with clients via email, phone and through reports * Responsible for the day to day customer service needs for corporate clients * To ensure all communication with customers ... and all relevant Parcel operating systems * Promote self-services and alternative products to new and existing customers * Attend regular meetings/briefs held by the Customer Care Centre Management team... See more

  20. Customer Service Lead

    Bedworth, Warwickshire | 12.3500 | From CSW

    A local authority are looking for a Customer Service Team Leader within their Supporting People Team. Customer Service Team Leader - Role objective: Reporting to the Customer Service Manager, to... manage, develop and support a team of Customer Services Advisors and Administrative Support Assistants responding to requests for information, advice and services delivered by electronic means, principally over the telephone. Customer Service Team Leader - Key accountabilities: " To work with other members of the Customer Service Centre Management Team in support of the planning and development of future operations. " To monitor and manage the changing needs of the service, making recommendations for service improvement and implementing those improvements to the satisfaction of customers... See more