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Call Centre jobs in Solihull

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  1. Call Centre Manager

    Birmingham, West Midlands | £25000 - £50000/annum | From Page Personnel

    Call Centre Manager Role for new call centre in Birmingham Client Details My client is a busy organisation who are going through an exciting growth period and as a result of increased business are... looking for a Call Centre Manager to work in their new call centre in Birmingham. Description Duties: Training new call centre operatives Motivation Mentoring Creating / Managing incentives Quality monitoring Daily supervision of the call centre team and processes Developing standards, processes and procedures Employee development, performance management Striving to continually improve the customer experience Compiling reports Profile Skills: Strong customer service / call centre / contact centre experience Proven ability to lead, coach and develop high performing teams Able... See more

  2. Call Centre Manager

    Birmingham | | From Page Personnel

    Job Description * Exciting opportunity with a busy organisation based in Birmingham * Running a brand new call centre - late shift 12.00pm - 8.00pm About Our Client My client is a busy organisation... who are going through an exciting growth period and as a result of increased business are looking for a Call Centre Manager to work in their new call centre in Birmingham. Job Description Duties: Training new call centre operatives Motivation Mentoring Creating / Managing incentives Quality monitoring Daily supervision of the call centre team and processes Developing standards, processes and procedures Employee development, performance management Striving to continually improve the customer experience Compiling reports The Successful Applicant Skills: Strong customer service / call centre... See more

  3. Call Centre Advisor

    Solihull, West Midlands | 18000.0000 | From Immediate Response Recruitment LTD

    Call Centre Advisor We are currently recruiting for a number of customer service advisors to work for a one of the UKs largest transport companies. You will be based at their head office in South... Birmingham representing my client and offering a world class service to their customers and clients. This is a great opportunity for experienced Call Centre Advisors to embed yourself within such a market leader with opportunities to progress for the right candidates demonstrating the right skills and attitude. You MUST have a minimum of 18 months call centre experience inbound and outbound ... holiday benefit of 25 days and 8 bank holidays - This is working for a logistics company The roles of Call Centre Advisor Dealing with customers, updating internal systems, providing support and advice... See more

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  5. Call Centre Manager

    Coventry | £30k - 35k per year | From Interaction - Coventry

    CALL CENTRE MANAGER £30,000-£35,000 My client is one the UK’s leading companies within their sector and has an exciting opportunity for a call centre manager to join... their team. You will join on a full time, permeant basis, and in return will receive a competitive salary of £30,000- £35,000 dependent on experience. As a call centre manager, you will play a critical role in the success of the business. You will be responsible for the daily operational running of their busy inbound call centre. You will be responsible for a team of 40 staff ... the customer and client’s journey [Skills and requirements] Experience of call centre management experience Excellent communication, and the ability to articulate well both... See more

  6. Call Centre Manager

    Coventry, West Midlands | 30000.0000 - 35000.0000 | From Interaction Recruitment

    CALL CENTRE MANAGER £30,000-£35,000 My client is one the UK’s leading companies within their sector and has an exciting opportunity for a call centre manager to join their team. You will join on... full time, permeant basis, and in return will receive a competitive salary of £30,000- £35,000 dependent on experience. As a call centre manager, you will play a critical role in the success of the business. You will be responsible for the daily operational running of their busy inbound call centre. You will be responsible for a team of 40 staff members, providing them with support, guidance and direction to achieve the companies daily, weekly and monthly sales targets. [Role] Monitor performance of all agents conducting inbound and outbound calls Prioritise tasks for your staff members... See more

  7. Call Centre Manager

    Coventry | £30000 - £35000/annum | From Interaction Recruitment

    CALL CENTRE MANAGER £30,000-£35,000 My client is one the UK’s leading companies within their sector and has an exciting opportunity for a call centre manager to join their team. You will join on... full time, permeant basis, and in return will receive a competitive salary of £30,000- £35,000 dependent on experience. As a call centre manager, you will play a critical role in the success of the business. You will be responsible for the daily operational running of their busy inbound call centre. You will be responsible for a team of 40 staff members, providing them with support, guidance and direction to achieve the companies daily, weekly and monthly sales targets. [Role] Monitor performance of all agents conducting inbound and outbound calls Prioritise tasks for your staff members... See more

  8. Call Centre Advisor

    B37, Chelmsley Wood, Solihull | £18000/annum | From Immediate Response Recruitment

    We are currently recruiting for a number of customer service advisors to work for a one of the UKs largest transport companies. You will be based at their head office in South Birmingham... representing my client and offering a world class service to their customers and clients. This is a great opportunity for experienced Call Centre Advisors to embed yourself within such a market leader with opportunities to progress for the right candidates demonstrating the right skills and attitude. You MUST have a minimum of 18 months call centre experience inbound and outbound and be able ... benefit of 25 days and 8 bank holidays - This is working for a logistics company The roles of Call Centre Advisor * Dealing with customers, updating internal systems, providing support and advice to... See more

  9. Call Centre Supervisor

    Birmingham | £22,000 per annum with performance related bonus | From Westway Nissan

    Customer Contact Centre based at Acocks Green, Birmingham. The Call Centre is responsible for inbound and outbound calls from and to our customer base, booking services, MOT's and repairs (no... cold calling) on behalf of our 15 dealerships in the group.  This is a fast paced, target driven environment where you will also be required to up and cross sell other value-added services whislt supporting the Contact Centre Project Manager with supervising the team. You must have an excellent telephone manner, attention to detail, be a proven team player, have a high regard for customer satisfaction, be computer literate, have boundless enthusiasm and the tenacity to meet and exceed challenging but achievable targets. Preferred experience: Automotive background, RTC, Kerridge, 1 Link... See more

  10. Outbound Call Centre Advisor

    Shirley, West Midlands | 17150.0000 - 20000.0000 | From Purplebricks

    Outbound Call Centre Advisor As part of our continuing growth, we are looking to speak with enthusiastic, motivated, and customer focused individuals to join our Central Property Team as an... Outbound Call Centre Advisor. This post attracts a starting salary of £17,150 per annum with performance related increases to basic salary plus commission with OTE of £24,000 per annum. We are ... , great value, and ultimately more efficient customer experience. As an Outbound Call Centre Advisor , you will engage with our customers and Local Property Experts through outbound calling ... to learn new software and systems Have experience in a high call volume environment The successful  Outbound Call Centre Advisor  will have the potential to make a real impact in our business, help... See more

  11. Senior Call Centre Agent

    Birmingham | | From Rentokil Initial

    Job Description Senior Call Centre Agent Birmingham We're excited to hire our next Senior Call Centre Agent to act as a supervisor and adviser of a small team whilst providing excellent customer... service within our Birmingham Call Centre. Do you prefer working Monday to Friday ? Are you looking for future progression ? If you are interested in the lives of customers and have the experience ... Initial, a FTSE 100 Group with a small-company feel. We are not your typical call centre - we want our staff to enjoy working here and you'll find our people to be honest , approachable and outwardly ... will be opportunities to support multiple businesses, work hard and be promoted up the call centre ladder and even apply for roles in our operational branches - your career with us is what you make... See more

  12. Call Centre Banking Advisor

    Coventry | £17,430 per year | From Interaction - York

    Call Centre - Customer Service Advisor – Inbound Interaction Recruitment are currently working on behalf of a dynamic and exciting well-established business and recognisable named... business based in Coventry. Our client is based just outside of the city centre and are a global leading provider in financial services. As a Customer Service Advisor, you will be responsible for; Providing excellent customer service Assisting customers with their banking queries Excellent problem resolution In return you will receive; 29-days annual leave Over 4000 discounts at high street retailers 2% pension contribution plan Free life insurance Free financial advice services Free onsite parking If you are passionate about putting... See more

  13. Call Centre Banking Advisor

    Coventry | £17430/annum | From Interaction Recruitment

    Call Centre - Customer Service Advisor – Inbound Interaction Recruitment are currently working on behalf of a dynamic and exciting well-established business and recognisable named business... based in Coventry. Our client is based just outside of the city centre and are a global leading provider in financial services. As a Customer Service Advisor, you will be responsible for; Providing excellent customer service Assisting customers with their banking queries Excellent problem resolution In return you will receive; 29-days annual leave Over 4000 discounts at high street retailers 2% pension contribution plan Free life insurance Free financial advice services Free onsite parking If you are passionate about putting customers first, are motivational, inspirational... See more

  14. Call Centre Advisor

    Solihull, West Midlands, United Kingdom | £17150 - £22500/annum | From Purple Bricks

    Call Centre Advisor £17,150 per annum with OTE of up to £22,500 per annum plus benefits Purplebricks is the UK’s leading estate agent and sells three-times more homes than... individuals, to join our Central Property Team as a Call Centre Advisor. Everything we do is focused on delivering a forward thinking, great value and ultimately more efficient customer experience and we ... Centre Advisor, you will ideally have previous experience of working in a busy call centre work environment. This is preferable but not essential if you can demonstrate that you: Are passionate about ... with customers Show enthusiasm for working in a fast-paced, targeted environment Have an abundance of great team spirit Can demonstrate excellent communication skills The successful Call Centre... See more

  15. Call Centre Advisor

    Shirley, West Midlands | 17150.0000 - 22500.0000 | From Purplebricks

    Call Centre Advisor £17,150 per annum with OTE of up to £22,500 per annum plus benefits Purplebricks is the UK’s leading estate agent and sells three-times more homes than the second placed agent... as a Call Centre Advisor. Everything we do is focused on delivering a forward thinking, great value and ultimately more efficient customer experience and we recruit the best people (like you!) so we ... the first point of contact for a variety of queries. Ensuring that Purplebricks is represented in line with our Purple Promises and company values As a Call Centre Advisor, you will ideally have previous experience of working in a busy call centre work environment. This is preferable but not essential if you can demonstrate that you: Are passionate about providing excellent customer service, whilst... See more

  16. Call Centre Advisor

    Solihull | - £17k | From Purple Bricks

    Call Centre Advisor £17,150 per annum with OTE of up to £22,500 per annum plus benefits Purplebricks is the UK’s leading estate agent and sells three-times more homes than the second... our Central Property Team as a Call Centre Advisor. Everything we do is focused on delivering a forward thinking, great value and ultimately more efficient customer experience and we recruit ... As a Call Centre Advisor, you will ideally have previous experience of working in a busy call centre work environment. This is preferable but not essential if you can demonstrate that you: Are ... The successful Call Centre Advisor will have the potential to make a real impact in our business, help our customers and embark on a fantastic career. Here at Purplebricks, there are plenty of amazing... See more

  17. Call centre operative

    Coventry | £16k per year | From Interaction - Coventry

    CALL CENTRE OPERATIVE REQUIRED FOR A PERMANENT POSITION BASED IN COVENTRY!! £16,000 PER ANNUM + BONUS SCHEME + GREAT BENEFITS + NO WEEKENDS [ Role Responsibilities ] - Deliver... excellent customer service - Deal with inbound and outbound calls confidently - Continuously update customers details in line with the data protection act - Work closely with other colleagues and departments - Be able to organise your time efficiently - Deal with customers complaints [ Person and skills required ] - Proactive and self-motivated individual - A resilient, determined and confident attitude - Strive for career progression - Outstanding verbal communications skills - Excellent telephone manner If you believe you have the skills for this exciting... See more

  18. Call centre operative

    Coventry, West Midlands | 16000.0000 | From Interaction Recruitment

    CALL CENTRE OPERATIVE REQUIRED FOR A PERMANENT POSITION BASED IN COVENTRY!! £16,000 PER ANNUM + BONUS SCHEME + GREAT BENEFITS + NO WEEKENDS [ Role Responsibilities ] - Deliver excellent customer... service - Deal with inbound and outbound calls confidently - Continuously update customers details in line with the data protection act - Work closely with other colleagues and departments - Be able to organise your time efficiently - Deal with customers complaints [ Person and skills required ] - Proactive and self-motivated individual - A resilient, determined and confident attitude - Strive for career progression - Outstanding verbal communications skills - Excellent telephone manner If you believe you have the skills for this exciting opportunity, please email a copy of your CV to... See more

  19. Call centre operative

    Coventry | £16000/annum | From Interaction Recruitment

    CALL CENTRE OPERATIVE REQUIRED FOR A PERMANENT POSITION BASED IN COVENTRY!! £16,000 PER ANNUM + BONUS SCHEME + GREAT BENEFITS + NO WEEKENDS [ Role Responsibilities ] - Deliver excellent... customer service - Deal with inbound and outbound calls confidently - Continuously update customers details in line with the data protection act - Work closely with other colleagues and departments - Be able to organise your time efficiently - Deal with customers complaints [ Person and skills required ] - Proactive and self-motivated individual - A resilient, determined and confident attitude - Strive for career progression - Outstanding verbal communications skills - Excellent telephone manner If you believe you have the skills for this exciting opportunity, please email a copy of your... See more

  20. Administrators - Call Centre

    Birmingham, West Midlands | 8.5000 - 9.0000 | From Marks Sattin recruitment

    Administrators x 10 temporary for 8 weeks Birmingham City Centre Immediate Start Monday 19th August Our office is conveniently located within a few minute's walk of Birmingham train stations. As... Customer Administration Representative in our Call Centre, you will be handling customer enquires over email and outbound calls, delivering a friendly, helpful and efficient service to every customer. This is an opportunity for someone with previous experience in a customer service environment who is enthusiastic and able to work effectively in a fast paced environment with excellent admin ... : Full-time Salary: £8.50 to £9.00 per hour Experience: customer service Call Centre High attention to detail Admin and clerical skills Admin process Education: A-Level or equivalent (Preferred... See more

  21. Call Centre advisor

    Bromsgrove, Worcestershire | 9.0000 | From Adecco

    New Opportunity Available Call Centre Advisor £9.00 Per Hour Temp to perm Bromsgrove We are looking to recruit a Call Centre Advisor, this is a telephone based role and you would be responsible for... and by email within strict timeframes and KPIs. Duties involved Answer inbound calls Accurately entering data Establish faults with consumers to determine appropriate actions Utilising a series of trouble ... and consumers Returning calls to consumers and partners Effectively responding to enquiries and validating information General follow-up activity and administration tasks as and when required Essential ... . For more information please call Georgia on . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland... See more