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Call Centre jobs in Solihull

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  1. Call Centre Manager

    Birmingham | Up to £30,000 per annum plus bonus & benefits | From Succeed Recruitment Solutions

    Are you an experienced Call/Contact Centre Manager with a solid track record within the Travel sector? Are you looking for a new and challenging role with a leading Tour Operator? If so, we have... fantastic opportunity for you to join our Birmingham based client and be responsible for the daily running and management of their busy call centre. If you have proven leadership skills and the ability to motivate and develop staff, we'd love to hear from you! The successful candidate will plan and implement call centre strategies and operations; improving systems processes and sales ... Centre Manager: Drive sales for the call centre by cascading motivational techniques to the departmental managers to deliver to the reservations team. Promote and drive the sales to support marketing... See more

  2. Call centre operative

    Coventry | £16k per year | From Interaction - Coventry

    CALL CENTRE OPERATIVE REQUIRED FOR A PERMANENT POSITION BASED IN COVENTRY!! £16,000 PER ANNUM + BONUS SCHEME + GREAT BENEFITS + NO WEEKENDS [ Role Responsibilities ] - Deliver... excellent customer service - Deal with inbound and outbound calls confidently - Continuously update customers details in line with the data protection act - Work closely with other colleagues and departments - Be able to organise your time efficiently - Deal with customers complaints [ Person and skills required ] - Proactive and self-motivated individual - A resilient, determined and confident attitude - Strive for career progression - Outstanding verbal communications skills - Excellent telephone manner If you believe you have the skills for this exciting... See more

  3. Call Centre Agent

    Birmingham | - £13k-£16k | From Immediate Response Recruitment LTD

    Part Time - Outbound Call Centre Agent Immediate Response have a number of roles as a Market Researcher speaking to residants around the UK. This is a temporary position however, will be... within the correct SLA's Capturing the information via company CRM so information can be processed correctly Type of person required Although contact centre experienced would be preferred... See more

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  5. Call Centre Advisor

    Coventry | Up to £18,000 per annum | From Nouvo Recruitment

    Nouvo Recruitment are delighted to be working with an elite outsourcing partner who specialise in financial services with core family values that believe in working in partnership to deliver the... very best maintaining customer and client satisfaction at all times. Duties; · Answering inbound calls from customers · Responding to customer inquiries via telephone, E-mail, SMS and chat · Building relationships with customers · General administration Skills; · Experience in Customer Service (ideally dealing with customers over the phone) · Positive approach to learning · Excellent communication skills Working Hours: Rotation between 8am-8pm Monday – Saturday and between 9am-5pm Sundays Due to a very high number of applications we are unable to come... See more

  6. Temporary Call Centre Advisors

    Coventry | £8.25 per hour | From Groomfield Recruitment

    Our fast growing, innovative client based in Coventry are seeking Call Centre Advisors to join their vibrant team, on a temporary ongoing basis.  Duties include: Making outbound calls in... fast paced environment Generating new business opportunities and consistently achieving targets Requirements: Must be available to start on Monday 14th October Previous experience within a Customer Service/ Call Centre role  Flexible to work on a shift basis around the hours of 8am - 7pm, as well as working weekends Immediate starts are available so please do not delay in applying... See more

  7. Travel Call Centre Manager

    Birmingham | fantastic benefits!! | From Travel Trade Recruitment.

    A Fantastic new Management position within a fantastic travel company has become available!! If you have Tour Operator, Management experience this could be an exciting move for you!! My client is a... leading tour operator based in the Birmingham area. They are looking for a call Centre manager to manage a busy team and office. Outline of Role: To be responsible for the daily running and management of the call centre. Plan and implement call centre strategies and operations; improving systems processes and sales. Ensuring that monthly revenue, commission and land targets are met. Ensure service levels are maintained and all calls are answered and dealt with quickly. Coordinate and motivate teams within the call centre. Personal Requirements: Proven experience as call centre manager or... See more

  8. Travel Call Centre Manager

    Birmingham | - £25k-£30k | From Travel Trade Recruitment.

    A rare opportunity has arisen for a Travel Call Centre Manager to progress their career and be rewarded with a great salary package! Are you looking to work for a well-established travel company... based in the Birmingham area that expects continued growth and success The position of Travel Call Centre Manager is for a candidate who is looking to take on a new challenge and must have previous management experience gained from a travel call centre environment. Job Description: *Responsible for the daily running and management of the call centre. *Ensuring that monthly revenue, commission ... errors & losses. *Improving performance by raising efficiency Experience Required: Previous call centre experience at Manager or Supervisor level. Must have excellent communications and organisational... See more

  9. Outbound Call Centre Advisor

    Solihull | - £17k-£20k | From Purple Bricks

    Outbound Call Centre Advisor As part of our continuing growth, we are looking to speak with enthusiastic, motivated, and customer focused individuals to join our Central Property Team as an... Outbound Call Centre Advisor. This post attracts a starting salary of £17,150 per annum with performance related increases to basic salary plus commission with OTE of £24,000 per ... delivering a forward thinking, great value, and ultimately more efficient customer experience. As an Outbound Call Centre Advisor , you will engage with our customers and Local Property Experts ... individual and team targets Be IT literate with the ability to learn new software and systems Have experience in a high call volume environment The successful Outbound Call Centre Advisor... See more

  10. Call Centre

    birmingham,west midlands | 8.7100 | From Birmingham Commercial

    Call Centre Agent's required for an energy provider based in Birmingham. As a Call Centre Agent you will be the first point of contact with clients providing a first class service. Dealing with... incoming queries in relation to supply and payment Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays. This is a temporary to permanent opportunity paying £8.71ph. Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Providing guidance on correct procedures The successful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment Fast and accurate recording Strong Computer literacy Credit Check Apply if you think this role is for... See more

  11. Immediate Starts- Call Centre Advisors

    Coventry | £17,000 per annum | From Groomfield Recruitment

    Our Client based in Coventry are seeking Call Centre Advisors to join their team on a permanent basis. This is a fast paced Customer Service role, so an excellent telephone manner is essential... Package: OTE of up to £20,000 A full 2 week training induction 30 days holiday (including bank holidays) Free on-site car parking Career progression actively supported Responsibilities: To receive inbound and make outbound calls on behalf of their Client To achieve call and booking targets Requirements: Previous experience in a customer service role Good PC, literacy and telephone skills Have excellent customer service/selling skills Confident communication skills Attention to detail Enthusiastic work attitude Be a team player Immediate interviews and start are... See more

  12. Call Centre

    Coventry | £18013/annum | From Interaction Recruitment

    Call Centre Advisor - FULL TIME We are currently recruiting for Customer Advisors to work in the banking sector in Coventry. Based in a large, modern office, its ideally located in the Binley area...... See more

  13. Inbound Call Centre Advisors- Immediate Starts

    Coventry | From £17,000 to £20,000 per annum | From Groomfield Recruitment

    Our fast growing client based in Coventry are seeking Call Centre Advisors to join their vibrant team on a temp to perm basis. Due to recent growth, our client has a requirement to add to their... growing team. This is a fast paced inbound Customer Service role, an excellent telephone manner is essential! Package: A salary of £17,000, with a £3,000 bonus potential A full 2 week training induction 30 days holiday (including bank holidays) Free on-site car parking Career progression actively supported Responsibilities: To receive inbound and make outbound calls on behalf of their Client To achieve call and booking targets Requirements: Previous experience in a customer service role Good PC, literacy and telephone skills Have excellent customer service/selling... See more

  14. Call Centre Agent

    Offchurch, , United Kingdom | | From Pertemps

    We are currently recruiting for BPAS in Stratford Upon Avon. BPAS is the UK's leading independent provider of abortion services. They are looking to grow their current customer service team and are... of the calls, you must be empathetic and prochoice. You will receive great support and training working in a call centre environment. The starting salary of this position will be between £8.33 and £9.33 per hour depended on the shift. You will receive great support and training working in a call centre environment. Shifts are no longer than 6 hours long. You will receive 30 days holiday plus all bank ... seeking professional and flexible permanent part time employees. Your role will be answering a high level of incoming calls on a daily basis for clients looking to make an appointment with their... See more

  15. Call Centre Agent

    Four Oaks Park, , United Kingdom | | From Proftech Talent

    As Call Centre Agent you will be contacting businesses all over the UK to gather their business information this is not a sales role but a good telephone manner and an ability to record information... efficiently is essential. You will need Excellent communication skills and telephone manner Good literacy and data entry skills Attention to detail Good listening skills Able to deal with stressful situations calmly and professionally Excellent timekeeping and attendance Good work ethic and attitude to work. Although not essential, previous call centre experience would be preferable however full training is given. This role will start on a temporary basis for the first 12 weeks. Advertised through Zoek 234305fec7de4f2482fb86822794a7373... See more

  16. Travel Call Centre Manager

    Birmingham Business Park,West Midlands | 28000.0000 - 30000.0000 | From Succeed Recruitment Solutions

    Are you an experienced Call/Contact Centre Manager with a solid track record within the Travel sector? Are you looking for a new and challenging role with a leading Tour Operator? If so, we have... fantastic opportunity for you to join our Birmingham based client and be responsible for the daily running and management of their busy call centre. If you have proven leadership skills and the ability to motivate and develop staff, we'd love to hear from you! The successful candidate will plan and implement call centre strategies and operations; improving systems processes and sales. They'll ... a generous salary of up to £30k, plus bonus and excellent travel industry benefits, so if this role is of interest to you, please call today for a confidential chat, or apply online. Role of Call Centre... See more