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1,000+ customer service jobs in Coventry

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  1. Customer Service £9.00 - £9.60ph Coleshill

    Coleshill, West Midlands | 9 - 9.6000 | From Groomfield Recruitment Ltd

    Our Client based in Coleshill are seeking a Customer Service Advisor who is available to commence work immediately with a view of being taken on permanent. Duties include answering calls from... customers in a busy working environment, liaising with internal and external departments. General Administration duties The working hours are 8.30am - 17.30pm to include 1 in 4 Saturday mornings. The ideal applicant will have at least 6 months Customer Service experience of working in a fast paced working environment. Modern office environment, free parking and excellent opportunities. Please apply for an immediate interview... See more

  2. Customer Services

    Lutterworth | Up to £9.23 per hour | From Harper Recruitment

    Customer Services, Lutterworth, £9.23ph Are you looking for a new challenge within Customer Services? Our client are a leading retailer who need your Customer Service expertise to provide their... customers with an outstanding Customer Service Experience. Based from their head office in Lutterworth, you'll join a vibrant team of Customer Service professionals, all providing inbound and outbound help and support to customers across the UK. Responsibilities include: Answering incoming customer service calls Making outbound calls to answer customer service queries Meeting targets around call time and quality of call Providing 'first call' resolution and minimising escalations where possible If you have experience of: Customer Service Taking inbound and making outbound calls... See more

  3. Customer Services

    Lutterworth | £9.23/hour | From Harper Recruitment

    Customer Services, Lutterworth, £9.23ph Are you looking for a new challenge within Customer Services? Our client are a leading retailer who need your Customer Service expertise to provide... their customers with an outstanding Customer Service Experience. Based from their head office in Lutterworth, you’ll join a vibrant team of Customer Service professionals, all providing inbound and outbound help and support to customers across the UK. Responsibilities include: * Answering incoming customer service calls * Making outbound calls to answer customer service queries * Meeting targets around call time and quality of call * Providing “first call” resolution and minimising escalations where possible If you have experience of: * Customer Service * Taking... See more

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  5. Customer Service

    Coventry | £17,745 per year | From Interaction - York

    Inbound Customer Service Advisors! £17,745PA We are currently working with one of the countrys most well-known Furniture brands, a company that personifies quality and attracts... customers of all ages and backgrounds. This well-known brand is now recruiting in Coventry, customer focused individuals who share the same passion for excellent customer service as the company itself Working hours Various shifts patterns are required to fit in with the demands of the business so successful candidates will be expected to remain flexible to work shifts for the following hours: 7am-10.15pm Monday Friday, 7am 9.15pm Saturday, 7am-8.15pm Sundays. You will work 5days out of the 7 on a rotational shift pattern. What will you get in return? In return, you will be... See more

  6. Customer Service

    Leamington Spa | Up to £9.48 per hour | From Hays

    Customer Service job based in Warwick but moving to Coventry shortly Your new company My client provides IT assistance to groups, across all ages and demographics across the UK. They also... agreed service standards Efficiently cleansing and grouping data from inbound calls and texts and emails Transferring and recording data into databases and onto Google sheets Arranging and managing customer appointments and liaising where required with partners Producing a daily activity report Addressing issues as they arise, provide solutions and provide input for service improvements ... team in all required tasks as requested What you'll need to succeed Strong communication skills with the ability to show empathy and build rapport Previous experience within a customer service... See more

  7. Customer Service

    Coventry, West Midlands | 17745 | From Interaction Recruitment

    Inbound Customer Service Advisors! £17,745PA We are currently working with one of the countrys most well-known Furniture brands, a company that personifies quality and attracts customers of all... ages and backgrounds. This well-known brand is now recruiting in Coventry, customer focused individuals who share the same passion for excellent customer service as the company itself Working hours Various shifts patterns are required to fit in with the demands of the business so successful candidates will be expected to remain flexible to work shifts for the following hours: 7am-10.15pm Monday Friday, 7am 9.15pm Saturday, 7am-8.15pm Sundays. You will work 5days out of the 7 on a rotational shift pattern. What will you get in return? In return, you will be provided with all the support... See more

  8. Customer Service

    Warwick, Warwickshire | 9.4800 | From Hays Specialist Recruitment Limited

    Customer Service job based in Warwick but moving to Coventry shortly Your new company My client provides IT assistance to groups, across all ages and demographics across the UK. They also work... tasks as requested What you'll need to succeed Strong communication skills with the ability to show empathy and build rapport Previous experience within a customer service environment e.g. a call ... and the booking of appointments for individuals requiring Digital Assistance to complete online forms. Your new role Triaging inbound calls to determine eligibility / assistance within agreed service standards Efficiently cleansing and grouping data from inbound calls and texts and emails Transferring and recording data into databases and onto Google sheets Arranging and managing customer... See more

  9. Inbound Customer Service Advisor £19,500 - £22,000 Coleshill

    Coleshill, West Midlands | 19500 - 22000 | From Groomfield Recruitment Ltd

    Our superb client based in Coleshill are seeking Inbound Customer Service Advisors to join their vibrant team. Working hours are Monday to Friday shift pattern between 8am and 7pm and 1 in 4... Saturday mornings. Duties include: To deliver a high-quality telephone-based sales through service experience to customers following their involvement in a claim. • To rapidly and effectively ... service quality that is guaranteed, supporting internal and external processes to help provide a smooth and efficient service to all clients • Effectively using open questioning and active listening ... , target driven customer focused role ideally but not essentially within a phone based environment • Previous soft sales experience would be beneficial but not essential • The ability to learn new... See more

  10. Customer Service Advisor

    Coventry | £10.29/hour + 33 days holidays | From Fircroft

    The Role: Our client is seeking an experienced Customer Service Advisor to work in their team based in Foleshill Enterprise Park, CV6 5NX Hours Monday - Friday for a 40 hour week (8 hours a day... 8.30am - 5pm) The Customer Service Advisor's duties will include but are not restricted to: Customer Service Responsibilities. Answering 50+ phone calls per day Resolving customer issues Raising ... a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people. Essential Skills / Qualifications: Current relevant experience required for the Customer Service Advisor role in an office environment:- Able to multi-task Able to deliver a first class... See more

  11. Customer Service Advisors

    Coventry | £16,090 Mon-Fri no weekends | From QPLtalent

     Are you currently working in a Call Centre / Contact Centre, enjoy the job, but fed up of the unsociable hours and weekend working ? Then maybe we can help. QPLtalent are working with one of... the UK’s leading customer and business process management companies, who deliver back-office administration and front-office customer contact services to private and public sector organisations across the UK & Ireland. Our Client has openings for an experienced Customer Service Advisor's who have previous experience working in a Call/Contract Centre. You will be dealing with incoming calls. As an experienced Customer Service Advisor you will understand the need to be empathetic when dealing with delicate situations and confidential information. As part of this dynamic, vibrant and busy... See more

  12. Customer Service Adviser

    Coventry | Up to £19475.00 per annum | From Hays

    Customer Service Adviser Role Rugby Your new company Our client is a multinational business who are a leader in supplying building materials. Millions of people rely on the wide spectrum... their services every day, which is why they are always looking for talented professionals to join their growing team and discover the rewards of working for this diverse and growing Global business. Your new role You will deliver customer service to the highest excellence & accuracy. You will be responsible for customer care and services, order taking, building relationships with customers and key departments, telephone call and enquiry management and working alongside colleagues in all departments to ensure the best possible service is provided to the customer. What you'll need... See more

  13. Customer Service Advisor - Coventry

    Coventry | £9.47 - £10.99/hour | From Manpower

    This is your chance to join one of the UK’s top energy companies as a Customer Service Advisor in Coventry! About the role: You’ll be joining our expanding Customer Service team responsible for... machine. About you: Ideally you'll have some previous experience working in a customer service and/or contact centre role. Naturally you’ll also have great communication skills, and will be comfortable ... the developer new connections journey. This will be liaising with developers and new customers to maintain relationships and identify opportunities to add value whilst ensuring the timely handover ... customer focused individual. The benefits: You’ll initially join us on a temporary basis, but there may be the opportunity to become a permanent employee at a later date. There’s a range of great... See more

  14. Customer Service Advisor

    Coventry | £18500/annum | From Adecco

    Adecco are delighted to be working in partnership with Mountain Warehouse. Reporting into the Customer Service Team Leader we are looking for Customer Service Advisor fluent in English to join... communicators, constantly liaising with our warehouse team, our couriers, our stores and the wider business, to deliver the very best customer service. * Take pride in our work and work together as a team to ... eCommerce customer service – website, Amazon, eBay * Outgoing, friendly, ‘people person’ * Passionate about and take pride in providing the very best customer service * Enjoy working in a fast-paced ... you? * Competitive salary and benefits package * Holiday allowance * 50% staff discount & 25% for family and friends * Pension scheme (eligible after a probationary period) Our customer service... See more

  15. Customer Service Co-ordinator

    Solihull | Up to £21000.00 per annum | From Hays

    Customer Service Co-ordinator - Solihull - Permanent Your new company In your new role you will be working for a leader in a niche organisation based in Birmingham. Your new role In... your new role you will be working in a fast paced Customer Service Coordinator role within a supportive and friendly team. Your new role will involve working alongside your team and key account managers to support the customer effectively. The role will involve a variety of different responsibilities in order to manage the entire customer experience, this will involve a number of duties ... you will have exceptional experience with a similar role. You will have excellent relationship building skills and have experience working in a fast paced and highly pressurised customer service environment... See more

  16. Inbound Customer Services Advisor

    Coventry | | From Capita

    Role: Inbound Customer Services AdvisorSalary: £16000 paLocation: Coventry - Tower Court, Foleshill Enterprise Park Becoming a Customer Services AdvisorDriven? Self-motivated? Great at listening... talking to people? Are you looking for a new and rewarding role within customer services? Great! Come and join our sociable team in Coventry, Foleshill and show us your exceptional customer service ... tax and housing benefits to school admissions and parking fines, as well as other council services. * Whatever the reason for the call, you will provide clear, accurate information, giving excellent customer service to everyone you speak to. * You’ll also need to keep accurate and timely records of every call. This is an excellent opportunity to develop and progress your career as a Customer... See more

  17. Customer Service Advisor - Toyota

    Coventry | - £16k | From SITEL

    SITEL is an award-winning contact centre outsourcing provider that has been a leader in its field for over 25 years on an international basis. SITEL are working in partnership with Toyota,... introducing a team of passionate Customer Service Advisors. About the Role As part of the Customer Outcomes team you will manage your daily activities engaging with our customers, taking responsibility for the delivery of industry leading customer services. You will support a culture focused on customer satisfaction, delivered through effective systems & processes, supported by comprehensive operational and strategic metrics. Adapt to a culture of customer service, personal responsibility and innovation to enable the on-going success of TFS (Toyota Financial Services) UK. About... See more

  18. Customer Service Advisor

    Coventry | Unspecified Salary: £7.38 to £7.83 /hour | From SITEL

    #Why Sitel Sitel is an award-winning call centre outsourcing provider that has been a leader in its field for over 25 years on an international basis. Our operations span over 135 centres in 26... outbound hub. The Role We have fantastic opportunities for experienced Customer Service Advisors to join our vibrant and expanding site in Coventry on behalf of a reputable brand within the Finance sector. Our Customer Service Advisors will be motivated, organised, high calibre and dedicated to delivering a great service. Your duties will include (but are not limited to): - Receiving inbound calls ... the Regulatory Bodies are carried out to the standards required. Knowledge/Skills/Abilities • Excellent customer service skills • Previous experience in a customer focused environment • Demonstrable... See more

  19. Customer Service Advisor

    Rugby | From £8.20 to £8.20 per hour | From Travelex

    Travel Money Advisor / Retail Sales Consultant - Asda - Rugby (Part time) Job Type: Permanent Part Time  Hours per week: 20 Salary per annum: £8,528.00pa/ £8.20ph + additional benefits... customer service, building relationships and getting to know your customer along with all aspects of travel money! Don’t worry if you can’t tell us the difference between a Dirham or a Baht as we don’t ... experience is really important to us, therefore we look for people who share our passion for customer service! We have a clear purpose at Travelex. We understand the value of exchanged money ... years and serves customers in over 70 countries across 6 continents, offering a range of services to both consumers and businesses, operating as a globally recognised and widely trusted foreign exchange... See more

  20. Customer Service Representative - Quality

    Coventry | | From Capita

    Becoming a Customer Service Representative - Quality with Capita in partnership with Transport for London (TfL): As a Customer Service Representative - Quality, you’ll be responsible for quality... affecting grade of service * Promote the importance of quality and customer service within the contact centre * Contribute to coaching and feedback in the appropriate operational areas Your experience will include: * Experience of working in a fast changing multi-skilled back office, customer service or enforcement environment and good knowledge of operational processes and procedures ... , as well as all front and back office processes on TfL’s behalf. Together, we’re helping reduce traffic congestion and improve the service TfL provides its customers by allowing them to reinvest all... See more