Inbound Customer Service Representative – APPLY NOW!
Starting salary £18,533 per annum / £8.91 per hour.
Full time & permanent contract / 40 hours per week.
5 days out of 7 – Must be flexible... Monday to Sunday between the hours of 8am – 8pm.
5-week Monday to Friday training programme fully paid!
Located Coventry, Binley CV3.
Contact Centre based.
Responsibilities
Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards.
Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
Analyse customer service needs for communication to service and technical departments, when applicable. Requires ability to... See more