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400+ call centre jobs in Coventry

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  1. Call Centre Advisor

    Solihull, , United Kingdom | | From Randstad

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking in their vehicles ... centre experience Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). Good PC, literacy and telephone skills Confident... See more

  2. Call Centre Advisor

    Solihull | | From Randstad Business Support

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking... See more

  3. Call Centre Advisor

    Solihull | Up to £17000 per annum + £3000 Comission | From Randstad Business Support

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in... medium sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking in their ... service/ contact centre experience Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). Good PC, literacy and telephone skills... See more

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  5. Call Centre Advisor

    Solihull, West Midlands | 17000 | From Randstad Employment Bureau

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking in their vehicles ... centre experience Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). Good PC, literacy and telephone skills Confident... See more

  6. Call Centre Advisor

    Solihull | £17000/annum £3000 Comission | From Randstad Business Support

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities * To receive inbound and make outbound calls on behalf the client * Speak to customers booking in their ... service/ contact centre experience * Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). * Good PC, literacy and telephone... See more

  7. Call Centre Team Leader

    Solihull, West Midlands | 23000 - 30000 | From Immediate Response Recruitment LTD

    Call Centre Team Leader We have some fantastic opportunities for experienced Call Centre Team Leader s to join an ever growing company based in South Birmingham. If you are a looking for a forward... thinking company where you can grow and develop your skills, then this is worth applying for. My client are going through large periods of growth and now require 2 additional Team Managers to join their operation. Responsibilities of the Team Manager Managing a Team of 10-15 advisors Providing support and advice to the operation and the call centre To perform monthly 1-2-1's to monitor SLA's ... time resolution Coach advisors through challenging calls, using past experience and knowledge Personal Requirements of a Call Centre Team Leader Team oriented Strong people and influencing skills... See more

  8. Inbound Call Centre Advisor

    Solihull | £16,000 per annum + OTE £20,000 | From Purple Bricks

    New opportunity not to be missed! Purplebricks has a unique opportunity available for an Inbound Call Centre Advisor to join the team in Shirley, West Midlands . The role is a full time... service by taking inbound calls within our busy call centre. You will be focused on first call resolution as well as working to exceed individual and team targets. The successful candidate will have the potential to make a real impact in our business and will have lots of opportunities for progression. What are the responsibilities of the Inbound Call Centre Advisor? Efficiently ... us and proactively manage availability Remains calm when faced with difficult situations What do we look for in an Inbound Call Centre Advisor? - Anticipates, responds to and seeks to exceed... See more

  9. Inbound Call Centre Advisor

    Solihull, West Midlands | | From Purplebricks

    New opportunity not to be missed! Purplebricks has a unique opportunity available for an Inbound Call Centre Advisor to join the team in Shirley, West Midlands . The role is a full time... within our busy call centre. You will be focused on first call resolution as well as working to exceed individual and team targets. The successful candidate will have the potential to make a real impact in our business and will have lots of opportunities for progression. What are the responsibilities of the Inbound Call Centre Advisor? Efficiently and effectively handle inbound calls from ... calm when faced with difficult situations What do we look for in an Inbound Call Centre Advisor? - Anticipates, responds to and seeks to exceed the expectations of existing and potential customers... See more

  10. Call Centre Advisor

    Sheldon, West Midlands | 16450 - 17278 | From Immediate Response Recruitment LTD

    Inbound Customer Service Advisor We are currently recruiting for Inbound customer service advisors to join a fantastic and growing company based in south Birmingham. My client has huge plans for... growth for 2019 and thereafter and now looking to expand their customer service operation. They offer a good basic salary with an annual salary review, which is performance related, company pension and an amazing working environment. The call centre is fresh and modern and they provide free, tea and coffee, massive kitchen area, pool tables, PlayStation, ice hockey and more. What experience do you need for the Inbound Customer Service Advisor. Previous Call Centre experience minimum of 12 months Excellent i.t skills, as multiple systems, you have to be able to guide customers through fixes... See more

  11. Call Centre Agent

    Sutton Coldfield, West Midlands | 7.8300 - 8 | From Elite Personnel

    An opportunity has arisen for a Call Centre Agent to join our established client based in North Birmingham on a temp to perm basis. There is no sales involved in this role. It is a purely telephone... based position which will involve making outbound calls to collect, update and confirm information on the computer system, ensuring all information is accurate. Benefits include: Full training Onsite canteen/tuck shop Social events Free parking Annual awards Employee Assistance Programme Early finish on Fridays We are seeking candidates who have good attention to detail and listening skills with excellent timekeeping and attendance record. Hours of work: Monday to Thursday 9:30am - 5:00pm Friday’s 9:30am - 1:30pm This is a fantastic opportunity to join a company with room for progression... See more

  12. Workforce Planning Call Centre Manager

    Hinckley | | From Croner Solutions

    Workforce Planning Call Centre Manager Hinckley office, Leicester Salary up to £35,000 per annum, dependent on experience + Benefits Package   Are you a Workforce Planning Analyst or WFP... Contact Centre Manager looking for that next step? At Croner, we're looking for an individual with experience in workforce planning management to oversee our diary management team on a day to day basis. This is a great opportunity to work within an extremely varied and busy role that can develop your management skills further. Established in 1942, Croner are one of the market leaders in Employment Law and Health & Safety, the workforce planning team organise visits for our Consultant experts to visit our clients' premises and assist in the support, implementation and review of practices... See more

  13. Recruitment Senior Consultant / Manager - Call / Contact Centre

    Coventry | - £30k | From FW Recruitment Ltd

    A re you an experienced, ambitious Call / Contact Centre Recruitment Consultant / Manager looking for the opportunity to build your own new division for this already well established... recruitment agency in Coventry? then please read on as we may have the perfect opportunity for you. As the Senior Recruitment Consultant / Manager - Call / Contact Centre you will be expected to start up a brand new desk:- · Sell / business development of call / contact centre recruitment business solutions over the telephone and face to face. · Build client relationships ... the successful Senior Recruitment Consultant / Manager - Call / Contact Centre we offer:-  · 25 days holiday pa - increasing with service and  · Option to buy more holiday  · Private... See more

  14. Call Centre Recruitment Business Development Manager

    Coventry | Up to £30,000 per annum | From Yes Employment Solutions Ltd

    Call Centre Recruitment Business Development Manager Coventry Are you an experienced and ambitious Business Development Manager or Recruitment Manager looking for a new and exciting... challenge? I am currently recruiting for a prestige and very successful Recruitment Company who require a Business Development Manager to start up a Call Centre division with your home base being their Coventry office. The Role; Working across the nation region selling temporary and permanent recruitment solutions for call centres Writing and presenting tenders Arranging appointments To ... , ideally within the call centre sector. Proven experience in consistently exceeding sales targets and negotiating high level contracts. Ability to develop and secure new business opportunities across... See more

  15. Call Centre Recruitment Business Development Manager

    Coventry, West Midlands | 25000 - 30000 | From YES Rec2Rec

    Call Centre Recruitment Business Development Manager Coventry Are you an experienced and ambitious Business Development Manager or Recruitment Manager looking for a new and exciting challenge? I am... currently recruiting for a prestige and very successful Recruitment Company who require a Business Development Manager to start up a Call Centre division with your home base being their Coventry office. The Role; Working across the nation region selling temporary and permanent recruitment solutions for call centres Writing and presenting tenders Arranging appointments To keep in regular contact with clients using agency supply Reporting directly to the Area Manager To succeed in this role you will have: Extensive recruitment sales experience is essential, ideally within the call centre... See more

  16. Call Centre Team Manager - Night Shifts

    Sutton Coldfield, West Midlands | 27389 | From Brook Street

    I am recruiting an experienced Night Call Centre Team Manager for a prestigious client who is one of the leading companies in the UK within their industry, based in Sutton Coldfield and is paying... salary of £27389 with a start date of either the 4th or 18th February 2019. JOB ROLE Covering the night shift (10pm-8.30am) of a 24/7 365 contact centre you will be leading an inbound call centre team, enhancing and improving the quality of service from the call centre advisors. You will take responsibility for the coaching, training and developing of your team's advisors, conducting ... and motivate an inbound call centre team of advisors ensuring the highest quality of customer service - Train, coach and develop individual team members thereby improving their skills, confidence... See more

  17. Call Centre Team Manager - Night Shifts

    The Royal Town of Sutton Coldfield | | From Brook Street

    I am recruiting an experienced Night Call Centre Team Manager for a prestigious client who is one of the leading companies in the UK within their industry, based in Sutton Coldfield and is paying... salary of £27389 with a start date of either the 4th or 18th February 2019. JOB ROLE Covering the night shift (10pm-8.30am) of a 24/7 365 contact centre you will be leading an inbound call centre team, enhancing and improving the quality of service from the call centre advisors. You will take responsibility for the coaching, training and developing of your team's advisors, conducting ... and motivate an inbound call centre team of advisors ensuring the highest quality of customer service - Train, coach and develop individual team members thereby improving their skills, confidence... See more

  18. Call Centre Team Manager - Night Shifts

    Sutton Coldfield | £27389/annum | From Brook Street UK

    I am recruiting an experienced Night Call Centre Team Manager for a prestigious client who is one of the leading companies in the UK within their industry, based in Sutton Coldfield and is paying... salary of £27389 with a start date of either the 4th or 18th February 2019. JOB ROLE Covering the night shift (10pm-8.30am) of a 24/7 365 contact centre you will be leading an inbound call centre team, enhancing and improving the quality of service from the call centre advisors. You will take responsibility for the coaching, training and developing of your team’s advisors, conducting ... and motivate an inbound call centre team of advisors ensuring the highest quality of customer service - Train, coach and develop individual team members thereby improving their skills, confidence... See more