As Customer Service Learning and Operational Training Manager, you'll create and lead the implementation of a learning and development plan within Customer Service in order to increase... Customer Service Centre location as contractual base. As Customer Service Learning and Operational Training Manager, you will: Undertake the appropriate learning needs analysis to prioritise ... - what we're seeking in you: Proven experience with customer service/contact centre environment Has led either a customer service team or a customer service training team Excellent communication ... , manufacturer and build the world around us. A subsidiary of US Fortune 500 company, W.W. Grainger.Inc the worlds leading broad line, business to business distributor, Customer Service Centre... See more