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Customer jobs in Birmingham

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  1. Customer Service Technical Advisor

    Tamworth, Staffordshire | £18,400 per annum | From BRISTAN LTD

    When it comes to taps and showers, we’re the experts. Over the last 40 years, Bristan has become the biggest taps and showers company in Great Britain. In fact, we estimate that 1 in 4 British... passionate about providing friendly expertise and delivering an extraordinary customer experience – and that’s where you come in. Every day is different. You will be responsible for taking inbound calls and resolving technical customer queries. These could relate to product identification, water system and pressure capabilities, fault diagnosis and providing spare parts or engineers. This will ... delivery exceptional customer service in a friendly, organised and enthusiastic way this could be the role for you. Why join us? It’s an exciting time to join us as we have huge ambitions to grow... See more

  2. Customer Service Advisor

    Birmingham, West Midlands (County) | 18500.0000 | From Office Angels

    Office Angels are recruiting for a Customer Service Advisor paying £18,500 PA. The working hours are: 08:30am-17:30pm - Monday - Friday (no evenings or weekends) The role is working on Birmingham... Business Park, B37. Working for a large multi national company. Our client seeks strong customer call handlers to join their busy expanding team. You will be receiving inbound and making outbound calls up to 80 per day. To be considered for this position you will need some Customer Service experience in an office or face to face. Please note a Zoom call interview will be conducted. If you would like more information please contact the Coventry office on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers... See more

  3. Japanese speaking Customer Service Advisor

    Halesowen | | From Intouch Games ltd

    Job title: Japanese speaking Customer Service Advisor (CSA). Location: Birmingham, Halesowen (+ in-house relocation service available). Salary: £competitive + bonus + benefits... Keywords: Japan, Japanese,Contact Centre, Visa, Visa sponsor, Tier 2, Customer Service, Call Centre, CSA, Chat, Birmingham, Halesowen, Stourbridge, Dudley. Japanese speaking Customer Service Advisor (CSA) with Japanese language, excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are ... whilst answering customer questions and maintaining an appropriate tone within the chat room for all players to enjoy, ensuring conversation flows in a lively atmosphere and ensuring all customers feel... See more

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  5. Director of Customer Relations

    Birmingham, , United Kingdom | | From PSD Group

    We're looking for a candidate to fill this position in an exciting company. Identify, pursue and deliver new customers and sales; Develop and expand the knowledge of existing and potential... customers, professional networks and key stakeholders; Build extensive and personal customer relationships at a national and regional level – relative to the divisions’ developments and future plans; Track competitive projects and activities; Development of business intelligence in relation to customers’ future requirements. A proven track record within the Industrial & Logistics sector ... sector knowledge, communication sales and presentation skills. Strategic thinker, process driven, strong commercial accumen. Personable and capable of building rapport and maintaining customer... See more

  6. Customer Coordinator Nights

    Tamworth, Staffordshire | 10.2400 | From Pertemps Tamworth Commercial

    Customer Coordinator (Nights) An excellent opportunity has arisen for a customer focused individual to work for a leading organisation in Tamworth to become an integral part of a well-established... and successful customer service team in a rapidly growing business. The working pattern is 4 on 4 off, working 07:00 – 19:00. Required experience: Flexibility around working hours A passion for Customer Service Professional telephone manner Ability to juggle numerous tasks at any one time MS Office skills (Outlook, Word, Excel) Previous experience working in transport, logistics environment within a customer service or planning position This position is for three months initially but could go permanent. Free onsite parking available. If you are interested in this position apply now... See more

  7. Customer Coordinator Days

    Tamworth, Staffordshire | 10.2400 | From Pertemps Tamworth Commercial

    Customer Coordinator (Days) An excellent opportunity has arisen for a customer focused individual to work for a leading organisation in Tamworth to become an integral part of a well-established... successful customer service team in a rapidly growing business. The working pattern is 4 on 4 off, working 07:00 - 19:00. Required experience: Flexibility around working hours A passion for Customer Service Professional telephone manner Ability to juggle numerous tasks at any one time MS Office skills (Outlook, Word, Excel) Previous experience working in transport, logistics environment within a customer service or planning position This position is for three months initially but could go permanent. Free onsite parking available. If you are interested in this position apply now... See more

  8. Director of Customer Relations

    Lichfield | | From PSD Group

    We're looking for a candidate to fill this position in an exciting company. Please double check you have the right level of experience and qualifications by reading the full overview of this... opportunity below. Identify, pursue and deliver new customers and sales; Develop and expand the knowledge of existing and potential customers, professional networks and key stakeholders; Build extensive and personal customer relationships at a national and regional level - relative to the divisions' developments and future plans; Track competitive projects and activities; Development of business intelligence in relation to customers' future requirements. A proven track record within the Industrial & Logistics sector of business development, account management Understanding of UK Industrial... See more

  9. Customer Appointment Setter (Trainee

    Birmingham | Realistic earnings first year OTE £25k | From TALENT SPA

    Customer Appointment Setter (Trainee) Salary realistic earnings first year OTE £25k Job Type: Self-employed Want to be part of the winning team? Our client is looking for Trainee Customer... Appointment Setters, your job involves booking appointments with existing and future potential customers for our sales representatives to visit and to do a face to face presentation on windows and doors or alternatively due to the current climate we have the option of a virtual presentation. We will provide you with everything you need to book an appointment and the offers we have, making it hard for the customers to say no. Full in house training will come with this trainee role. All you need is the willingness to learn and the ability to communicate with others. There is no direct... See more

  10. Onboarding Customer Representative

    Birmingham | | From Align Technology

    More about the role Join a team that is transforming smiles, changing lives. At  Align Technology , we believe a great smile can truly transform a person’s life, so we create technology that gives.... Our teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity Your mission is to deliver premium customer experience during the entire process of processing and delivering iTero Technology. The Onboarding team is in charge of handling the communication, coordination and overall support for customers that acquired an iTero scanner before the clinical training is completed. This support includes, educating the customer on the timeliness, logistics, office technical requirements and scanner installation process. Due to the nature of the support... See more

  11. Customer PMO Analyst

    Birmingham | | From Vodafone

    Customer PMO Analyst Location: Birmingham (Full-time remote working during COVID-19) Hours: Monday-Friday 37.5 COVID-19 Notice: We are continuing recruitment and have implemented new processes... UK, the team that design and develop our converged communications solutions, drive efficiency through automation and AI, whilst implement the solutions directly with our customers. We help thousands of businesses across the country with our connectivity solutions. What will you be doing? You will be aligned to a large complex customer-facing programme, peering directly with your counterpart within the customer’s organisation to enhance project & programme deliveries within VBTS UK through the application of the delivery process, project/programme controls and governance, project consultation... See more

  12. Japanese speaking Customer Service Advisor

    Halesowen | | From Intouch Games ltd

    Job title: Japanese speaking Customer Service Advisor (CSA). The following information provides an overview of the skills, qualities, and qualifications needed for this role. Location... Birmingham, Halesowen (+ in-house relocation service available). Salary: £competitive + bonus + benefits! Keywords: Japan, Japanese,Contact Centre, Visa, Visa sponsor, Tier 2, Customer Service, Call Centre, CSA, Chat, Birmingham, Halesowen, Stourbridge, Dudley. Japanese speaking Customer Service Advisor (CSA) with Japanese langua... See more

  13. Customer Service & Operations Unit Leader

    Birmingham | | From Coutts

    Join us as a Customer Service & Operations Unit LeaderThis is an opportunity to play a leading role in designing, implementing and monitoring our Debt Management customer segmentation and contact... strategiesYou’ll be leading and motivating the people in your unit to deliver outstanding customer experiences and successful business outcomesYou can expect to enjoy an engaging and fast-paced environment, as well as considerable stakeholder interactionWhat you'll doIn Debt Management Operations, we'll want you to make sure that we treat our customers fairly, while we work with them to agree ... of customer obsession, driven by a passion for exceeding customer expectations.Day to day, you’ll be:Translating and implementing high level strategic plans into a series of achievable goals, objectives... See more

  14. Customer Service & Operations Delivery Analyst

    Birmingham | | From Coutts

    Join us as a Customer Service & Operations Delivery AnalystTake on a new role in Debt Management Operations, making sure that project deliverables remain on track and that operations are effectively... opportunity to manage complex internal and external stakeholder relationships, as you make sure that the delivery aligns with customer and business needsWhat you'll doIn this key role, you’ll be analysing ... network, and you’ll be acting as an internal consultant to enable and inform effective standards, processes and controls. Ultimately, you'll be supporting our aims to help our customers to return to ... of process management and products relating to the business areaAn understanding of the customer product and service propositionAn awareness of technology governanceExperience in using business analysis... See more

  15. Head of Customer Support - Yale EMEA

    Willenhall | | From Assa Abloy

    Head of Customer Support - Yale EMEA Reporting to Product & Supply Chain Director - Yale EMEA Location: Willenhall (UK), Woking (UK), Malmo (Sweden) - can be flexible ASSA ABLOY is the global leader... everyone in your home. Purpose of the Job: To manage and develop best-in-class technical support and customer service for the Yale EMEA/Smart Residential (SRS) product categories. Primarily Smart Door ... and provide functional guidance in terms of customer experience, support tools, processes and procedures associated with providing consistent and best-in-class customer support. •    Manage and develop third ... improvements. •    Manage, develop and maintain technical support and customer service materials and content, to include, but not limited to, the investigation of new tools and solutions e.g. chat bots, on-line... See more

  16. Customer Service Advisor - NHS

    Birmingham, West Midlands (County) | 9.9500 | From RE Resource Group

    Customer Service Advisor - NHS  -  Long Temp Opportunities Do you have experience of working for the NHS or within a medical setting as a Customer Service Advisor? You will join us as a Customer... Service Advisor liaising with customers over a range of queries in to ensure customer satisfaction and a high quality service is maintained at all times. Customer Service Advisor Responsibilities: - Ensure that all enquiries and problems are answered promptly, investigated and resolved, within the Customer Service guidelines and Standing Financial Instructions. - Identify customers' unsatisfied lines and action in accordance with individual customer requirements. - Make decisions on and process customer requests for direct issues, special picks and emergencies, liaising with all associated... See more

  17. Customer Service Advisor

    Birmingham, West Midlands (County) | 8.7200 | From Totally Recruitment Limited

    A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a leading multi-channel retailer based in Perry Bar, Birmingham. The purpose of the Customer Service... Executive's role is to provide a quality and friendly service to customers, with the aim of increasing customer retention, customer satisfaction, and receiving positive customer reviews. Duties will include: Answering customer calls Placing telephone with a natural ability to upsell and promote products and services Responding to customer queries via phone, email and web chat Assist customers with a variety of queries including product information and returns and process refunds Handling customer complaints Dealing with third parties such as couriers, suppliers and manufacturers on... See more

  18. Customer Service Advisor

    Redditch, Worcestershire | 21150.0000 | From Pertemps Redditch Commercial

    Do you have call centre experience ? If so we have the perfect position for you! We are currently recruiting for Call Centre Advisors to join an award winning business based in the Redditch area.... per month ! If you are looking for an opportunity to join a growing team and thriving business this could be for you! If you are you currently working in a customer call role, customer based or customer facing role within retail or any other customer focused role we are keen to talk to you !!This is a fantastic time to join a company who can offer an excellent training programme to ensure you are successful so please APPLY!!! Duties include: • Dealing with customers over the telephone, via email and online • Providing a first class customer service at all times • Building a relationship... See more

  19. Customer Service Manager - Birmingham

    Birmingham, West Midlands (County) | 30000.0000 - 45000.0000 | From BCT Resourcing

    Position: Customer Service Manager Location: Birmingham Salary: £30,000 - £45,000 per annum An exciting opportunity has arisen for Customer Service Manager to join an expanding team in... Birmingham. The role will involve receiving in-bound calls from partners and customers of the business and investigating their complaints ensuring each is brought to a satisfactory resolution. You will be responsible for building, developing and motivating a team, ensuring processes and procedures are in place Experience in establishing a small but growing contact centre team Ensuring all ... Ability to handle challenging customer queries Knowledge or experience in subscriptions is an advantage If this sounds like the role for you apply below... See more