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Customer jobs in Birmingham

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  1. Customer service

    Birmingham | £8.71 per week | From Brimingham

    Customer Service Advisor Birmingham. Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays This is a temporary position with the opportunity to go Permanent £17K Salary As... contact agent you will be the first point of contact with clients providing a first class service. Dealing with incoming queries in relation to supply and payment Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The successful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment ( 6- 12 months ) Fast and accurate recording Strong Computer literacy Flexibility in working hours... See more

  2. Customer service

    Birmingham | £17000 per annum | From Brimingham

    Contact Centre Agent's required for an energy provider based in Birmingham. As a contact agent you will be the first point of contact with clients providing a first class service. Dealing... with incoming queries in relation to supply and payment Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays. This is a temporary opportunity. £17K Salary Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The succesful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment Fast and accurate recording Strong Computer literacy... See more

  3. Customer service

    Birmingham | £8.71 per week | From Brimingham

    Contact Centre Agent's required for an energy provider based in Birmingham. As a contact agent you will be the first point of contact with clients providing a first class service. Dealing... with incoming queries in relation to supply and payment Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays. This is a temporary opportunity. £17K Salary Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures The succesful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment Fast and accurate recording Strong Computer literacy... See more

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  5. Customer Advisor

    Birmingham | £17,100 to £18,500 depending on your experience | From The Sigma Financial Group

    Customer Advisor You will join us as a Customer Advisor to be based in our fantastic offices in the City Centre. Customer Advisor Responsibilities: You’ll be making and receiving call to... customers, who will have a variety of requests from simple payment inquiries to complex billing queries and investigations. These are non-sales roles, and they are all about giving each and every customer a great service on every call. You’ll be seeking to find a resolution for the customer and solving any problems they may have. We’re looking for people with great communication skills and listening skills, which you can demonstrate from any previous Customer Service roles. Customer Advisor Requirements: - Someone who loves working and interacting with people in a fun, fast paced... See more

  6. Customer Advisor

    Redditch | £17,100 to £18,500 depending on your experience | From The Sigma Financial Group

    Customer Advisor You will join us as a Customer Advisor to be based in our fantastic offices in the City Centre. Customer Advisor Responsibilities: You’ll be making and receiving call to... customers, who will have a variety of requests from simple payment inquiries to complex billing queries and investigations. These are non-sales roles, and they are all about giving each and every customer a great service on every call. You’ll be seeking to find a resolution for the customer and solving any problems they may have. We’re looking for people with great communication skills and listening skills, which you can demonstrate from any previous Customer Service roles. Customer Advisor Requirements: - Someone who loves working and interacting with people in a fun, fast paced... See more

  7. CUSTOMER ADVISOR

    Brierley Hill, West Midlands | | From MNA Recruitment

    JOB DESCRIPTION FOR: CUSTOMER ADVISOR LOCATION: MERRY HILL JOB TITLE: CUSTOMER ADVISOR SALARY: COMPETITIVE + Bonus Scheme HOURS: PART TIME (2 days) Rota based: 10am - 5pm Mon to Sat... and 10am - 4pm Sunday THE COMPANY: Our client offers the very best in kitchen, bedroom and bathroom design and are able to provide a vast array of different styles for their customers to choose ... craftsmanship and outstanding customer service. THE ROLE: Our client is seeking to appoint a Customer Advisor to join their team at their thriving showroom in Merry Hill. This is an excellent opportunity for ... and presentable Key Responsibilities of the job role to include: - To welcome and approach customers as they walk in to the showroom and take control in a friendly way in order to create appointments... See more

  8. Customer Service Advisor

    Warwick | Negotiable | From CitySprint

    Our national network of wholly-owned service centres, extensive fleet and investment in technology are why we are the UK's most flexible, reliable and transparent same day Logistics Company. Our... clients know we deliver on time, every time which enables them commit 100% to their customers. We are incredibly proud of our CitySprint family and the lengths we go to each day to provide first class services to our 13,000+ customers. How do we accomplish it all? By hiring and retaining top notch talent, individuals who are capable of handling any situation with confidence and professionalism ... , thorough and paid training that will teach you everything you need to know to feel confident handling customer issues with a team of support by your side. As a CSA, you are the face of our company, and at... See more

  9. Customer Service Advisor

    Atherstone | £9.60 - £14.60 per hour | From Hays

    Customer Service Job Atherstone, Late Nights and Weekends Your new company A well-established delivery business working across both the UK and internationally. This business is looking for... hard working and dedicated professionals to join their already excellent team. Your new role You will be working as an inbound customer service advisor for a large corporate company based in Nuneaton, delivering excellent customer service and providing support and solutions for callers. You will be the first line of contact for customers with a variety general queries and complaints ... . What you'll need to succeed You will need to have previous experience within a customer service role and have a brilliant telephone manner, as the role requires for you to log calls while discussing... See more

  10. Customer Service Advisor

    Redditch | £9 per hour | From Travelex

    Travel Money Advisor – Redditch – Tesco - Part Time Job Type: Permanent Hours per week: 16 Salary per annum: £7488.00. pa / £9.00 ph + additional benefits listed below We’re passionate... about sharing experiences. Whether it’s a customer taking a weekend break or a couple going on the holiday of a lifetime, we want to be part of their journey to an unforgettable experience. That’s why we need you! So, what does the role involve? In this role, you will do more than just buy and sell currency. This role is about providing great customer service, building relationships and getting to know your customer along with all aspects of travel money! Don’t worry if you can’t tell us the difference between a Dirham or a Baht as we don’t expect you to know all things travel... See more

  11. Customer Experience Representative

    Birmingham | | From Equiniti Limited

    Role Summary: As a Customer Experience Representative, you’ll be the first point of contact offering a premier service that delivers the right outcome with efficiency whilst ensuring... of enquiries across different financial products. Due to our success and continued growth, we’re looking for people who enjoy delivering customer excellence.  Core Duties/Responsibilities: As a Customer Service Agent, you’ll be tasked with; Servicing inbound calls, emails or messages relating to varied finance products Consistently delivering a high level of quality and service Accurately recording information onto a live system Handling customer queries/requests effectively with the support of clear information and processes Administer changes to... See more

  12. Graduate Customer Service

    Birmingham | | From Bell Cornwall

    Graduate Customer Service Are you keen to get out in to the working world? Are you looking to gain some experience in customer service? Do you wish to work for a vibrant and sociable company... Are you confident over the phone? Then we have the perfect opportunities for you! Bell Cornwall Recruitment are recruiting for our client's first-class customer service team in Birmingham City centre. This is a fantastic opportunity for someone who is confident enough to pick up the phone and help with any customer queries and are willing to go above and beyond to conduct outstanding service. Key Responsibilities Phone based role Helping customers with queries Exceptional team work skills Good communication skills Providing friendly and professional advice to all inbound calls... See more

  13. Customer Service Advisor

    Lichfield | £17000.00 - £18000.00 per annum | From Macildowie Associates.

    THE OPPORTUNITY: Our client is looking for a Customer Service Advisor who can provide exceptional customer service levels, processes and sales as per objectives set by the Customer Service... Manager, including delivering excellent customer service, maximising every sales opportunity and taking ownership to drive the best outcome for our customers as their advocate where appropriate ... the telephone, email and live chat, dealing with complex customer queries and motivated by achieving performance targets set for them! THE ROLE AND YOUR RESPONSIBILITIES: Delivering customer service excellence in line with defined processes and through well developed and maintained customer relationships Responding to customer issues, queries and sales requests within the service level agreements... See more

  14. Customer Service Administrator

    Birmingham | £8.50 - 8.50 per hour | From Interaction - Coventry

    CUSTOMER SERVICE ADMINISTRATOR REQUIRED FOR AN IMMEDIATE START!! BASED IN WITTON NORTH BIRMINGHAM TEMP TO PERM £8.50PH (PERM EQUIVALENT £17,500) + EXCELLENT BENEFITS + FREE PARKING! Do... you have an excellent Customer Service manner? Do you have previous Customer Service experience delivering quality? Do you have good IT skills able to navigate a computer (including Excel) If yes to all of the above I would like to hear from you!! My client is a well known national supplier of goods and are now looking to recruit a Customer Service Administrator on a temporary to permanent ... . The ideal candidate would have worked within a customer centric office environment and is able to deal with queries at all levels. If you believe you have the skills/experience required please apply ASAP... See more

  15. Customer Care Administrator

    Solihull | £18000 - £22000 per annum | From Tirebuck Recruitment

    Job Title: Customer Care Administrator Salary: £18,000 - £22,000 depending on experience Location: Tyseley, Birmingham Hours: 8.30am - 4.30pm Monday to Friday A reputable, friendly and successful... organisation within the construction industry is seeking a highly organised, adaptable and customer-focused individual to join their busy Customer Care team. This is a busy and varied role where you will be responsible for coordinating the maintenance team to ensure ongoing projects and ad hoc requests from customers are completed in a timely and satisfactory manner. Working in a friendly and fast-paced team your day to day responsibilities will include: - Administration support for the Customer Care Supervisor to control works that are in progress and to complete jobs - Act as a key... See more

  16. Customer Training Professional

    Birmingham | From £22,000 to £30,000 per annum | From Reynolds and Reynolds

    POSITION DESCRIPTION: We are looking for talented individuals who have a passion for training and ensuring a high level of customer service! The Customer Training Professional plays... crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. You will travel in a team to install and upgrade Reynolds and Reynolds software solutions in all parts of the dealership. When working with the customers, you will not only be a trainer but also a project manager. Successful candidates for this role will translate technical information for non-technical customers, while remaining patient... See more

  17. Customer Service Advisor

    Lichfield | £17,300 Per Annum | From Walkers Transport

    Customer Service Advisor Location: Fradley, Lichfield WS13 8EN Salary: £17,300 Per Annum Working hours: Monday to Friday 09.30am to 18.00 hrs plus a 1 in 5 Saturday About... Company: Due to an internal promotion our client now has an exciting opportunity for a Customer Service advisor. You will need a polite and professional telephone manner to join their Customer ... their three logistics centres across Leeds, Lichfield and Manchester. Customer Service Advisor Responsibilities: Day to day management of customer accounts Supporting the team with customer service calls and emails Continually improving standards within the department Customer Service Advisor Requirements: A minimum of 2 years previous experience within similar position within... See more

  18. Customer Service Assistant

    Sutton Coldfield | | From CTD

    Customer Service Assistant- Ceramic Tile Distributors (CTD) - Sutton Coldfield, West Midlands CTD are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' four years running... (2016-2019) We have an exciting opportunity for an ambitious and dedicated Customer Service Assistant to join our CTD Sutton Coldfield team. By providing first class customer service, both on the counter and over the phone, you'll help maximise profitability and sales for the branch, ensuring every CTD customer receives only the best that we have to offer. Ceramic Tile Distributors (CTD) are the UK's number one supplier to the professional tile community, consistently delivering high quality ceramics and exceptional customer service alike. So if you're passionate about first class... See more

  19. Customer service assistant

    Tamworth, Staffordshire | £12.08 - £13.54 per hour | From Hays

    Temporary, Customer service assistant, 8 weeks, Tamworth, £22,000 Your new company You will be working for a well established global leader within their field. This company offers... customised products, solutions and services to their customers. This role will be covering a period of absence and will be a temporary role for 8 weeks. Within this role you will be reporting to the Customer service manager. Your new role You will be liaising with external customers and internal personnel to ensure that all queries/ orders are administered at a high level. This role will also require you to deal with quotations, credit notes, complaints and customer returns. You will be working Monday- Thursday 8:30am - 5pm and 8:30am- 1pm on a Friday. What you'll need to... See more

  20. Customer Service Representative

    Solihull | £17000 - £18500 per annum | From Alexander Daniels

    AD Office Support are working with a large business based in Solihull to recruit a Customer Service Representative. Responsibilities: Administer inbound and outbound calls to provide a quality... service Contribute towards the achievement of service level within the Customer Contact Centre Ensure all queries are dealt with in a professional, timely manner and in a way satisfactory to the needs of the customer Liaise with internal stakeholders Maximise sales and volume opportunities Completion of administrative and logistical tasks to recover sales, maintain control of costs ... Skills: Previous experience in an administrative role Customer service focused Confident nature with ability to handle emotive service-related issues with empathy Experience of working in... See more