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Customer Services jobs in Birmingham

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  1. ITALIAN SPEAKING CUSTOMER SERVICE - Warwick (England

    UK-Warwickshire-Warwick | N/A | From Interaction Coventry

    ITALIAN SPEAKING CUSTOMER SERVICE ADVISOR REQUIRED FOR AN APRIL START!! BASED IN WARWICK £18,000 - £20,000 PER ANNUM - 6 MONTH FIXED TERM CONTRACT - EXCELLENT BENEFITS + FREE PARKING! Are... fluent ideally native Italian speaking bi-lingual candidate? Do you have excellent Customer Service experience? Do you want to utilise your language skills? If yes to all of the above then this could be the role for you! My client is a well known national organisation who are also part of a large international business. The role will be part of a 6 month campaign where you will be contacting customers to research pricing, products and services who will be based in Italy. Ideally the candidate will be a native speaker with fluent English speaking skills. If you believe you have... See more

  2. GERMAN SPEAKING CUSTOMER SERVICE - Warwick (England

    UK-Warwickshire-Warwick | N/A | From Interaction Coventry

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR REQUIRED FOR AN APRIL START!! BASED IN WARWICK £18,000 - £20,000 PER ANNUM - 6 MONTH FIXED TERM CONTRACT - EXCELLENT BENEFITS + FREE PARKING! Are... fluent ideally native German speaking bi-lingual candidate? Do you have excellent Customer Service experience? Do you want to utilise your language skills? If yes to all of the above then this could be the role for you! My client is a well known national organisation who are also part of a large international business. The role will be part of a 6 month campaign where you will be contacting customers to research pricing, products and services who will be based in Germany. Ideally the candidate will be a native speaker with fluent English speaking skills. If you believe you have... See more

  3. Customer Service

    Kenilworth | £19000 - £21000 per annum | From Hamlin Knight

    We are wishing to hear from first class Customer Service Clerks. Currently working with an organisation who are setting up a new division for their high end clients who they offer logistics... courier services too. If you have a stable career in Customer Service then we want to hear from you !!!!! Duties:- Manage customer expectations Dealing with complaints and investigating within the time frame given Recording all information given to enable you to give the best service Liaising with the customer and other departments to ensure a successful outcome is reached Escalate any ongoing problems to Manager - in order to get queries sorted Experience: Previous experience working within a customer service department is a must for this role Knowledge of courier, transport or logistics... See more

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  5. Customer Service

    Birmingham | £18000/annum | From Plum Personnel

    Customer Service Administrator FTC (Fixed term contract) with the client for 3-6 months with a view to going permanent after the completion of a successful probation period Financial... Banking is an advantage it's not essential. What’s more important is your attitude and drive towards providing exceptional Customer Service. We are seeking someone who enjoys working in a team environment ... Services Birmingham City Centre £18,000 + Fabulous benefits including 30 days holiday, excellent pension, life cover and shares Hours of work 8.30 – 4.30 or 9.00 - 5.00 Monday – Friday We're seeking a really customer driven individual who strives to be the best and do their absolute best for each client….The role is approximately 50% telephone based work and 50% processing/administration, so... See more

  6. Customer service

    Redditch | £8.97/hour | From Pertemps - Redditch Commercial

    Are you looking for an opportunity for a career in Customer Service? I am looking for enthusiastic and professional Customer Service Advisors to join a project team at a company Head Office in... Redditch. This is a fantastic opportunity to join a forward thinking and innovative Customer Service team who are looking to take this project to the next level. This is a temporary position ... predetermined shifts between 9am and 7pm. This role includes working every other weekend but they are shortened hours. Duties will include: *Providing excellent customer service *Answering queries and questions about products *Taking orders and bookings via telephone *Taking calls from the retail and automotive sectors *General administration You will need a proven Customer Service background for this... See more

  7. Customer Service

    Warwick | £9.48/hour | From Hays Office Support

    Customer Service job based in Warwick Your new company You will be working for a rapidly expanding and growing company that is currently looking at setting up a new team to look after a major... contract that they have just won, The company provide help and assistance to customers enhancing their skills. Your new role You will be responsible for taking calls from customers who are looking at gaining training and assistance. You will be required to gather key information and make an appointment for them to attend a training course, which are held across multiple sites. Once an appointment has been made you will need to process all the administration side including reports and also in house forms. What you'll need to succeed You will have previous customer service experience... See more

  8. Customer Service

    Halesowen, West Midlands | 17000 - 18000 | From Reed

    A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally! I would honestly love a 10 minute commute to work. My client is a global manufacturing... business with a brilliant reputation within their field. They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team. This is not a call centre role!! Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary. Salary = £17,000 (depending on ... The ideal candidate will: - Be based local to Halesowen - Flexible with the working rota - Ideally has previous telephone based customer service or admin experience - Competent with general IT... See more

  9. Customer service

    Halesowen, West Midlands | 17000 - 18000 | From Pertemps Dudley Commercial

    We are looking for switched on, highly motivated individual to join one of our very exciting clients based in Halesowen. The main role will be to ensure the efficient and timely provision of... excellent customer service. The main duties will be: To ensure that all customer orders are processed accurately and within a minimal time frame using the AS400 system; To communicate ... and procedures and to work within the guidelines as stated. The successful candidate will have the following skills: To liaise with the Senior Customer Services Administrator/Customer Services ... experience within a customer services environment, minimum 2 years. Effective communication skills, clear and effective telephone manner This is a wonderful opportunity to join a company who will develop... See more

  10. Customer Services

    Halesowen, West Midlands | 17000 - 18000 | From Pertemps Dudley Commercial

    We are looking for switched on, highly motivated individual to join one of our very exciting clients based in Halesowen. The main duties will : To communicate effectively and courteously with... work within the guidelines as stated. The successful candidate will have the following skills: To liaise with the Senior Customer Services Administrator/Customer Services Manager where necessary ... customers and all members of staff; To investigate and resolve all customer issues in a timely and effective manner, working closely with the Logistics Department; Dealing with customer enquiries including stock and dispatching any literature that is requested; Referring customers to other internal departments or the Sales Force for appropriate assistance; Meeting and greeting customers at... See more

  11. Customer service

    Birmingham, West Midlands | 8 - 10 | From Aica Bathrooms Ltd

    Job descriptions: Customer service by Telephone and Email Deal with EBay/Amazon/Google negative/netural feedbacks /cases/requests,keep online shops’ performance above standard(EBay Top Rated/Amazon... Good performance….etc), paypal case..etc. Deal with customer purchase disputes by online regulations and Comsumer Right Act of UK or other sale issues from customers. Follow our company aftersale requirement and standard to process customers’ return/refund and exchange. Contract type:Full time permannent contract,perbation is 2months and fixed term contract Working hours:Monday to Friday 8:30Am to 17:30Pm, 1 hour break Requirements: 1.Have legal permit to work and resident in UK 2.Have to be full time in our office 3.Fluent English speaker,also optional basic Chinese language level 4.Open... See more

  12. Customer Service

    Warwick, Warwickshire | 9.4800 | From Hays Specialist Recruitment Limited

    Customer Service job based in Warwick Your new company You will be working for a rapidly expanding and growing company that is currently looking at setting up a new team to look after a major... contract that they have just won, The company provide help and assistance to customers enhancing their skills. Your new role You will be responsible for taking calls from customers who are looking at gaining training and assistance. You will be required to gather key information and make an appointment for them to attend a training course, which are held across multiple sites. Once an appointment has been made you will need to process all the administration side including reports and also in house forms. What you'll need to succeed You will have previous customer service experience... See more

  13. Customer Service

    Wolverhampton | | From Owen Payne Recruitment Services Limited

    Job Description Summary Have you got over 2 years experience withing Customer Services? Are you immediately avaialble My client, a well known food manufacturing company, are looking for an... experienced Customer Service Advisor to assist with their extremely busy team. Duties: * Managing and tracking all orders into the business * Checking orders before uploading onto the systems * Working closely with management to ensure all systems are updated * Checking order discrepancies daily * Taking incoming call * Resolving queries and complaints Experience: * Candidates must have a minimum of 2 years experience within customer service * Must have experience using Microsoft Excel Please click "Apply Now" or contact Craig for further details... See more

  14. Customer Services Officer

    Birmingham | £18k per year | From PerfectHome

    Customer Services Officer - £18,000 Based at PerfectHome's Head Office at Eagle Court and reporting to the Customer Services Manager, Customer Service Officers are responsible for the provision... of an effective and efficient support service to Senior Management and all locations when dealing with customer complaints. We are looking for candidates with a positive and enthusiastic nature ... ) Be a champion of excellent customer service, always seeking to meet customer's needs and provide 1st time resolutions Required Skills & Experience: Previous experience within a direct customer contact call centre role or customer service role Excellent telephone manner Excellent administration skills Previous experience of the expectations in a customer focused environment... See more

  15. Customer Service Advisor Apprentice

    Smethwick | £3.70 per hour | From Seetec

    Job Summary An exciting opportunity has become available within an established; Birmingham based company for an Apprentice Customer Service Advisor. We Do Rentals’ main focus is offering... environment whilst gaining invaluable industry knowledge and gaining a Customer Service Practitioner Level 2 Qualification. Roles and Responsibilities: Within this role, you will be working as part of our busy customer service team and supporting other departments to provide the best customer service possible. Your daily tasks can vary from dealing with customer queries, chasing customer ... knowledge through self-development and by learning from others. Provide excellent customer services to our clients, through incoming and outgoing calls, emails and face to face meetings Exposure to... See more

  16. Customer Service Advisor

    Wolverhampton | £9.72 per hour | From Pertemps

    Business Banking Customer Service Advisor Pay Rate: £9.72 Per Hour Location: Wolverhampton Could you help our client achieve their vision of becoming best bank for customers? Our client is... you focus on delivering a great customer experience by listening, asking questions and agreeing ways forward to help our customers prosper by providing fair and good value solutions, ensuring our customers are advocates of BB and our service.  Handle customer calls, ensuring relevant Productivity and Quality measures are achieved for our customers in line with specified process and procedures.  Comply ... committed to helping customers build for their future, which means a great opportunity for you to make a real difference. Job Role: This is a 6 month temporary role with the potential to be... See more

  17. Customer Service Advisor

    Wolverhampton | £9.72/hour | From Pertemps

    Business Banking Customer Service Advisor Pay Rate: £9.72 Per Hour Location: Wolverhampton Could you help our client achieve their vision of becoming best bank for customers? Our client is... you focus on delivering a great customer experience by listening, asking questions and agreeing ways forward to help our customers prosper by providing fair and good value solutions, ensuring our customers are advocates of BB and our service. -  Handle customer calls, ensuring relevant Productivity and Quality measures are achieved for our customers in line with specified process and procedures. -  Comply ... committed to helping customers build for their future, which means a great opportunity for you to make a real difference. Job Role: This is a 6 month temporary role with the potential to be... See more

  18. Customer Service Advisor

    Birmingham | £24264/annum | From Manpower

    Customer Service Advisor FT £12.40 per hr - £24,264 Do you enjoy working within a customer service environment? Are you looking for an exciting new role? Would you like to work at multi... award-winning organisation who will invest in your development? Then we have the role for you! Based at the Birmingham Business Park, the Customer Service Advisor is a pivotal role within the Rental Team. You will provide a dedicated and consistent one-stop rental service for BT Fleet and its customers. A previous background in rental would be desirable but not essential. Your duties will include: * Managing all rental calls to meet Service Level Agreements * Taking customer requirements and raising rental bookings * Track due dates and handover dates * Liaise with customers... See more

  19. Customer Service Team Leader

    Birmingham | Competitive + Benefits | From Primaflow

    At Primaflow Stargate we have an exciting opportunity for a Customer Service Team Leader. Join our fast paced business and friendly team, where we work hard to simply delivering more for our... excellent relationships with our customers. We are looking for a self-motivated and dynamic professional with a passion for customer service to join our Customer Service Team. Responsibilities: Lead, manage, develop and motivate a team of Customer Service Advisors to deliver a best in-class customer experience Manage all aspects of the team's day-to-day management and work ... the Customer Service Department Experience & Key Attributes: Strong customer service skills; with a passion for helping others and exceeding customer expectations Previous experience... See more

  20. Customer Service

    Wolverhampton | | From Blue Arrow

    Job Description Summary FANTASTIC OPPORTUNITY! Pendeford, Wolverhampton WV9 5HA 6 Months - Ongoing (Possible temp to perm) We are currently recruiting for an experiencedcustomer service adviserto... and procedures when dealing with customer data - Guiding Commercial Banking Clients through the process - Supporting clients with any queries relating to the platform migration (help desk team) Requirements: - Excellent customer service skills - Experience using Microsoft Office - Previous history in Banking or Finance - ideal but not essential - Ability to overcome challenges - Work as part of a team - Use ... - Dedicated consultant Hours and pay: - £9.77 per hour + Bonus - Monday to Friday - Rotational shifts between 07:30 am - 18:00 pm The client is committed to helping customers build for their future, which... See more

  21. Customer Service Advisor

    Wolverhampton | £9.77 per hour | From Pertemps

    Job Title: Customer Service Advisor Commercial Banking Pay Rate: £9.77 Per Hour Location: Wolverhampton Length: 6 Months assignment Start Date: ASAP Our client is committed to their purpose... have migrated across to a new IT online platform. This role is to work as a customer adviser, be part of the helpdesk team and  Provide a service to clients with any queries such as set up, making ... role will best suit someone who has a successful track history in a customer service role, with a commitment to delivering an outstanding quality service. You must be IT literate and be confident to ... helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you. Our client has been supporting customers, communities and businesses in... See more