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3,000+ customer service jobs in Birmingham

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  1. Customer Service

    Solihull | - £18k-£21k | From Morgan Parkes Recruitment

    Job Title:  Job Title: Customer Service Salary: £18,000 - £21,000  Location: Shirley, Solihull Hours: 37.5 hours per week Shifts: 8.30am – 5pm two days per week 10am – 7pm... recruiting a number of full and part time Customer Service Officers to join their busy team. You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements. The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given.You will be a good ... Required: Experience in a customer service based role – office, retail, hospitality etc Demonstrate excellent communication skills, ability to empathise and challenge processes Ability to work on... See more

  2. Customer Service

    Solihull | Up to £18500.00 per annum + 23000 OTE | From Gleeson Recruitment Group

    Are you passionate about giving quality Customer Service? Have you got a natural ability to build great relationships and have returning customers time and time again? If so, we may have just... role for you... My client is looking for someone to join thei existing customer service team, based in the heart of the office. This role is highly suited to an individual who can multi-task, is ... short notice to commence this role, and be able to commit on a permanent basis. Your main responsibilities as customer service advisor will include: - To act as the first point of contact with both ... to manage up to 200 calls a day. The successful customer service advisor will offer: - Recent and tangible experience of working within a similar role - Be able to start at very short notice... See more

  3. Customer Service

    Tamworth, Staffordshire | £10 - £11 per hour + + Holiday | From Robert Half Finance & Accounting

    Robert Half have a fantastic opportunity for a temporary Customer Services Representative to join a well known household brand on a B2B basis in North Birmingham. This role is temporary, Part-Time... and offers an excellent training and development program to help you succeed and offer the best experience to the customers as possible. If you are looking for temporary part-time work in ... the phone Process equipment orders and returns Liaise with partner companies to organise repairs Build a working knowledge of the product to be able to accurately educate customers on the use Take ... and respectful towards customers Salary & Benefits The salary for this temporary role will be between £10-£11 per hour. Holiday pay will be paid on top of your salary on a pro rata basis... See more

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  5. Customer Services Advisor

    Kenilworth | circa of £18,786.75 per annum | From NFU

    Customer Services Advisor You will be providing telephone support to a variety of member helplines, signposting members and the public on for further support or addressing their queries. It is... therefore essential you have experience of working in a customer service environment dealing with significant call volumes and are able to deliver a fantastic service in an enthusiastic, confident ... . Customer Services Advisor Requirements: Are you a friendly, outgoing individual who enjoys working as part of a team? An opportunity has arisen for a conscientious individual to join our Business Services Team as a Customer Services Advisor. An excellent communicator, you will work within a team providing accurate, timely and courteous advice in response to queries from the members and the public... See more

  6. Customer Service Advisor

    Midlands | £9.77 per hour | From Pertemps

    Commercial Banking Helpdesk Customer Adviser Pay Rate: £9.77 Per Hour Wolverhampton Our client has been supporting customers, communities and businesses in the UK for over 320 years. You could...: Must be able to evidence a successful track history in a customer service & telephony role, with a commitment to delivering an outstanding quality service Ideally will have some knowledge ... become a part of this journey and make a real difference to the Group's customers. Job Role: This is not your traditional customer adviser type role, it’s not for the faint hearted, but if ... Responsibilities: Working as a key member of the Commercial Banking Team Assisting customers who have migrated to a new commercial banking platform Deal with customer data ethically and in accordance... See more

  7. Customer Service Advisor

    Warwick | £18,400 per annum + great benefits | From Arvato UK

    Warwick £18,400 + great benefits We’re always on the lookout for talent at Arvato. We are looking for enthusiastic; customer focussed courageous people to work within our Fleet Customer... Advisor is to provide services to business users, which can be from small business to large corporate fleets, as well as personal leasing customers. You’ll be managing all services from activation of the agreement to collection of the vehicle at the end of the contract. Fleet Operations advisors provide a dedicated service, ensuring that vehicles and customers are supported at every stage of their ... ensuring our customers experience a first time resolution service at every touch point, from first quotes to new vehicle orders, contract amendments, in-life queries, and end of contract and vehicle... See more

  8. Customer Service Scheduler

    Halesowen | £11.79 per hour | From Involve Recruitment

    My Halesowen based Manufacturing client are looking for a Customer Service C oordinator to join their team on temporary ongoing basis.  The role may become permanent for the right... person.This is an exciting opportunity to join a forward-thinking team. As the Customer Service Co-ordinator, you will be responsible for: - Being the first point of contact for all customer enquiries Taking enquiries for spare parts and raising relevant paperwork Liaise with purchasing dept regarding pricing Requesting purchase orders from customers & arranging shipping Dealing with warranty claims and warranty replacement parts Preparing quotations for customer visits Organising engineers’ resource on behalf of customers Liaise with internal departments to make sure... See more

  9. Customer Service Advisor

    Wolverhampton | £8.21 per hour | From Masstemps Ltd

    Masstemps LTD is recruiting Experienced Customer Service Advisors in the Wolverhampton area for a busy office on a Manufacturing site. The client is recruiting for a Customer Service Advisor for... picking errors The Company: Our client is an Manufacturing company based in Wolverhampton Essential Skills / Qualifications: Excellent customer service skills Import and Exports ... their site in Wolverhampton on a temp to perm basis * Dealing with customer queries for both UK and Export markets (verbally and by email) * Inputting orders onto in-house system, releasing EDI orders and checking stock * Liaising with Production & Production planners for availability * Dealing with internal & External queries * Chasing couriers for delivery information and Pod's... See more

  10. Customer Service Adviser

    Tamworth, Staffordshire | £8.87 - 8.87 per hour | From S.Two

    Customer Care Advisor (Full Time) Location: Tamworth. Duration: 8 weeks until 31st December. Pay rate: £8.87 (Weekly hours: 37.5 hours – 9am – 5pm OR 8am – 4pm – 30 minute lunch) Saturday... Sunday working Circa 1 in 2. Must be able to work Sat 21st & 28th December and boxing day. Start date: Ideally 4th November. Typical day: Taking inbound calls for delivery time queries Outbound calls providing stock updates to existing customers and providing alternatives Using internal system to guide the customer Managing high level enquiry line Customer Care Dealing with enquiries from existing customers from Schools, Hospitals, Hotels etc Essential Skills: PC Literate Customer Service experience Telephone experience/Call handling... See more

  11. Customer Service Assistant

    Sutton Coldfield | | From CTD

    Customer Service Assistant- Ceramic Tile Distributors (CTD) - Sutton Coldfield, West Midlands CTD are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' four years running... (2016-2019) We have an exciting opportunity for an ambitious and dedicated Customer Service Assistant to join our CTD Sutton Coldfield team. By providing first class customer service, both on ... ) are the UK's number one supplier to the professional tile community, consistently delivering high quality ceramics and exceptional customer service alike. So if you're passionate about first class service and looking for a new and fresh challenge to get stuck into, then look no further! As a Customer Service Assistant with CTD, you will: Build successful working relationships with customers... See more

  12. Customer service assistant

    Tamworth, Staffordshire | £12.08 - £13.54 per hour | From Hays

    Temporary, Customer service assistant, 8 weeks, Tamworth, £22,000 Your new company You will be working for a well established global leader within their field. This company offers... customised products, solutions and services to their customers. This role will be covering a period of absence and will be a temporary role for 8 weeks. Within this role you will be reporting to the Customer service manager. Your new role You will be liaising with external customers and internal personnel to ensure that all queries/ orders are administered at a high level. This role will also require you to deal with quotations, credit notes, complaints and customer returns. You will be working Monday- Thursday 8:30am - 5pm and 8:30am- 1pm on a Friday. What you'll need to... See more

  13. Customer Service Administrator

    Birmingham | £8.21 per hour | From Pertemps Birmingham

    Customer Service Administrators required to work within a global Logistics & Distribution organisation Hours of work: Monday to Friday 9.00- 5.00pm £8.21phr increasing to £10.63phr after 12... weeks of work Role The main purpose of this role is providing exceptional customer service for a number of customers. You will be responsible for supporting day to day operations, inputting and processing orders. You will manage overall workload effectively, ensuring work is prioritised appropriately. Key Competencies • Strong verbal and written communication skills • Good computer skills and excellent telephone manner • Accuracy • Attention to details • Punctual • Reliable • Ability to work individually or as part of a team Please apply if you are immediately available to... See more

  14. Customer Service Administrator

    Solihull | £9 - £10 per hour + Free parking, | From Tirebuck Recruitment

    Job Title: Customer Service Administrator Temporary minimum 3 months Hours: Full time Salary: £9 - 10 per hour Location: Solihull An exciting opportunity has arisen for one of our clients to... support for 3 months as an Administrator in their Customer Service and Sales team. This is a temporary contract which requires a minimum of 3 months commitment. Key Duties/Responsibilities: *Handling calls and email queries from new and existing customers into the department *Using advanced Excel features to format reports on customer performance against business plans and budgets *Support ... /Experience Required: *Excellent customer service, data entry and administration skills essential *Self-motivated, hardworking and driven *Ability to manage and prioritise own workload *Confident in using... See more

  15. Customer Service Advisor

    Warwick | £8.21 per hour | From The Caraires Consultancy

    Are you looking to earn some money for Christmas? Do you thrive in a fast paced customer service environment? Our client based on the Tachbrook Industrial Estate is looking for Customer... Service Advisors to support their team during the build up to Christmas.  Monday to Friday 9am-5pm.  Either a Saturday or a Sunday  for the first 3 weekends in December.  Temporary until Christmas.  £9.21ph-Overtime is paid at time 1/2.   You will be resolving customer complaints over the phone, via email and Livechat, taking customer orders and keeping customers updated with any order enquires.  Interested? Please call Sharon on 01788 298040 for an informal chat about the opportunity. If you have sent us a copy of your CV and not had a reply within 5... See more

  16. Customer Service Apprentice

    Birmingham | | From The Apprenticeship Works

    This is an exciting opportunity for the right candidate to carry out a Customer Service Apprenticeship within our sales and purchasing department. A rewarding, fast paced role with plenty of new... invoices. Liaising with the Sales Representatives to ensure customer satisfaction is fulfilled and ensure Sales Reps have the required and correct information. Arranging deliveries through courier/pallet services as required. Dealing with back orders ensuring customer orders are fulfilled in a timely manner. Customer service skills should be of highest calibre as satisfaction is one of our key ... wage £146.25 Expected duration 18 months Apprenticeship level Intermediate Level Apprenticeship Training to be provided Customer Service Level 2 Things to consider... See more

  17. Customer Service Coordinator

    Birmingham | Up to £9.00 per hour | From Pure Staff Ltd

    Customer Service Coordinator Principal Accountabilities Pure Staff are looking for a customer service coordinator to promote a professional, high quality, front line customer focused... telephone service to all callers. This role is responsible for dealing with all customer enquiries in relation to our services; focusing primarily on employees pay and contract queries. Delivering a service to meet the individual needs of all customers and wherever possible resolving enquiries in a 'right first time' resolution. The target is to ensure excellent service standards and maintain high customer satisfaction. Location: Birmingham Working hours: Monday to Thursday 9-5, Friday 8-4 - - Responsibilities Answer all incoming calls Solving customers' problems that may... See more

  18. Customer service Advisor

    Kenilworth | Negotiable | From Gi Group Recruitment Ltd - Coventry

    Customer Service Advisor We are currently recruiting for a customer service advisor for our client in Ryton, Coventry. If you have experience in customer service and have an outgoing, driven... personality, please apply today. Responsibilities of the role: * Receiving inbound calls regarding general customer enquiries * Dealing with customer complaints * Building rapport with new and existing customers * Demonstrating a keen attention to detail * Working effectively as part of a team * Adhering to company principles and values This is a full time, temporary position with Working hours: 8:30am - 5:30pm/ 9am- 6pm Tuesday to Saturday Pay rate: £8.79 per hour. Experience: Customer Service: 1 year (Preferred) Gi Group are committed to protecting the privacy of all of our... See more

  19. Customer Service Supervisor

    Wolverhampton | From £20,000 to £22,000 per annum Benefits | From Baker Bright Recruitment

    Customer Experience Supervisor Wolverhampton c£22k and bens Our client is continuously changing and evolving, and now is an exciting time to join them, as they are looking to... recruit an experienced Customer Service Supervisor to lead, develop and further strengthen its team. You will champion best in class customer service, ensuring they deliver excellent products and services which exceed all expectations. You will do this through the effective management of a dedicated team of Customer Experience Executives, ensuring that everything the team does strives to put ... improvement in people, technology, processes and service. Establish and test new strategies to improve the customer experience and empower the team to come up with initiatives. · Coordinate... See more

  20. Customer Service Advisor

    Solihull | £10.20 per hour | From Meriden Media - Pertemps

    Fantastic opportunities are currently available for experienced Call Centre Advisors to assist with metering enquiries within one of the UK's leading utility companies. The Customer Advisors... main role and responsibility will be to receive and process telephone calls, emails and web portal enquiries for customers and service providers who are calling with regards to a query with their meter. As part of the Metering department, you will receive and process these enquiries whilst maintaining an excellent level of service at all times. With the right Customer Service training and development, Customer Advisors will be both technically competent and able to provide excellent Customer Service. As a Customer Service Advisor, your duties will include: · Deliver exceptional... See more