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3,000+ customer service jobs in Birmingham

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  1. Customer Service Representative

    Wolverhampton | £15600 pa | From Copart

    Would you consider yourself passionate about Customer Service? Are you hungry and ambitious for more success and responsibility? Do you ever feel that your current role just isn't fulfilling... or rewarding enough? Well, in your new role as a Customer Service Centre Representative working with us, this can all change as we give you as much responsibility as you can handle. This is ... ) * Family Events well as a uniform and on-going support with personal development, apply today! Customer Service Centre Representative | CS Representative | Customer Service Centre | Customer Service | CS | Customer Support | CS Centre Essential Requirements: * Excellent customer service attitude * Strong attention to detail * Strong written and verbal communication skills...

  2. Fleet Customer Service Advisers

    Warwick | Neg. | From Headstart

    Fleet Customer Service Advisers to work within our new Contact Centre for an exciting blue chip client. Located in a high quality office space close to Warwick town centre and Leamington Spa. We... ethos of providing excellent customer advice through the delivery of amazing service and with on-going training, will help you to develop and grow. During your career with us, we want you to discover ... service industry Enjoy being part of a team but still have the drive to work on your own initiative. Experience of communicating with a high volume of customers to deliver an outstanding service ... pride ourselves on providing exceptional customer support. Our staff are talented individuals who engage effectively with callers and are passionate about providing first-class assistance leading to...

  3. Customer Service Support Associate

    Birmingham | 20,000 | From Advanced

    We're Advanced We're the 3rd Largest Software Company in the UK and we're looking for someone self motivated to join our brilliant software customer support team. This role is based in our... delivering excellent customer service and resolving customer issues. Main Duties and Responsibilities The successful candidate will be involved in all aspects of technical and application support ... exceptional level of customer service and satisfaction is met at all customer touch points. - Educate customers in use of self-help resources, such as knowledge base and customer portal. - Ensure a high level of written and verbal communication is maintained both internally and externally. - Managing an incident queue ensuring that service level agreements are met, keeping customers informed...

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  5. Customer Service Representative

    Birmingham | £15k pa | From EP Professional

    Customer Service Representative We are recruiting for a Customer Service Representative in the Birmingham area with our expanding client. As a Customer Service Representative you will need to... have: - Previous experience in customer service would be an advantage - Good communication and organisation skills - IT literate - Ability to build rapport - Professional telephone manner ... of a Customer Service Representative: - Outbound calls to new customers that have been previously contacted by our field sales executives - Qualify and validate the lead provided - Ensure customer enquiries are dealt with - Provide guidance to customers through the switch process - Consolidate new customers Benefits of working with us as a Customer Service Representative: - 20 days holiday...

  6. Customer Service Representative

    Tipton | £17k - 20k per year | From Concept Resourcing

    Customer Service Representative - Dudley - £17k - £20k We are currently seeking an experienced Customer Service Representative to work for an established business with a reputation for excellence... CRM development. - Person Specification:- Essential Experience - Experience working within Customer Service - Able to work on own initiative to progress complex orders through to completion ... active listening - Determined and tenacious approach with a passion for providing excellent customer care. Desirable Experience - 2+ years within a business-to-business Customer Service or Sales ... ************************************ Keywords - Customer Service - Sales - Administration...

  7. Customer Service Administrator - Birmingham

    Birmingham | £18,000 - £24,000 per annum | From BCT Resourcing

    Title: Customer Service Administrator Location: Birmingham Salary: £18,000 - £24,000 Our key client is looking to recruit a permanent, full-time Customer Service Administrator to be based in... Birmingham. Starting from £18,000 to £25,000 annually. Job responsibilities : Taking orders over the phone Liaising with clients back and forth Dealing with client & customer enquiries Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirements: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude Data analysis skills. Good online eCommerce sense. If...

  8. Customer Service Representative

    Brierley Hill | £16,500 / £17,000 | From Simpson Recruitment Services

    Our client is a well-established market-leading global manufacturer of mobility aids with a range of technical products that offer both support and independence. They are currently seeking a... Customer Services Representative to provide front line telephone support to potential and existing customers as part of their Customer Support team based at their head office near Dudley (DY5). Reporting to the Customer Support Team Leader you will answer customer enquiries, process orders, handle price queries and carry out general administration. Candidates will have experience within customer services or administration, GCSE English and Mathematics together with excellent telephone manner. Salary levels are £16,500 to start rising to £17,000 after three months - 37 hours 08:30 to...

  9. Customer Service Advisor

    Birmingham | - £17k-£18k | From Hexagon FM

    Customer Service Assistant £17,000 - £18,500 plus bonuses dependant on performance Birmingham Permanent A great opportunity has arisen for a customer focused individual to join... friendly team based from the Fort in Erdginton. You will ideally have previous customer service experience and will have awesome computer skills and able to use Microsoft packages such as Outlook ... to targets, carrying out customer contact calls on date of despatch to ensure the customer is satisfied. You will be recommending insurance services to customers as part of their service, although full training will be provided. You will also be responsible for taking orders from customers and recommending additional products and services. You will liaise with suppliers and other internal teams...

  10. Customer Services Team Leader

    Birmingham | Band D/E £12,964.86 to £16,496.49 per annum | From networx Ltd

    Customer Services Team Leader Location: Solihull, B37 7YN Salary: Band D/E £12,964.86 to £16,496.49 per annum (pro rata) Basis: Part Time Hours: 18.5 Work Pattern: Mon - Fri, shifts between... 8.00 - 20.00 Type: Permanent Would you like to be part of a fast paced and dynamic team? Are you a confident and inspiring Team Leader? Are you motivated to deliver excellent customer service ... individual who will hit the ground running to manage and develop a team of Customer Service Advisers handling a variety of telephone and digital enquiries. Professional in your approach and with your excellent customer care skills you will demonstrate your experience through the day to day running of the Customer Service Centre. As part of the management team you will work on a rota covering...

  11. Customer Service Advisor

    Birmingham | £16500 - £17500 pa + Benefits | From Regional Recruitment Services Ltd

    Job Title: Inbound Customer Service Executives Location: Birmingham (City Centre) Salary: £16,500 to £17,500 per annum Duration: Permanent Regional Recruitment Services are working in... partnership with a leading Financial Services company in Birmingham City Centre. We are currently recruiting for Customer Service Executives to join an award winning team with huge potential for ... queries in the first instance - Answering queries surrounding policy details and offering advice on the most suitable product - Liaising with internal departments to ensure customer service is always prioritised - Updating the in-house CRM system - Plus lots more Ideal candidates will have the following; - Previous experience of working in Customer Service is beneficial - Excellent telephone...

  12. Customer Service Advisor

    Wolverhampton | £18,000 - £22,000 Per Annum | From Candidate Source

    A specialist software company based on Wolverhampton Science Park are looking for a Customer Service Advisor to join their team. The company are always developing their software to ensure that as... parking, good access from public transport and a Starbucks coffee outlet. This is a full-time role; however, a part time vacancy will be considered if you are the right candidate. As a Customer Service Advisor, your duties will include: - Providing high quality customer service to users, many of whom are volunteers and may not be an expert in computer technology. - Delivering an advisory ... packages quickly and thoroughly. To be a successful Customer Service Advisor, you will have the following skills and experiences: - A good telephone manner. - When talking to a customer, you must...

  13. Global Customer Services Representive

    Redditch | £16k-£18k (DOE), 25 days Holiday plus Benefits | From Nybor Limited

    JOB SUMMARY - - Manage day-to-day customer/order queries to provide total customer satisfaction MAIN DUTIES & TASKS - - Proactive customer account management to promote the services... Company and ensure a high standard of customer satisfaction leading to repeat orders - - Ensuring the maximum number of orders are process and liaise with other departments to ensure that expectations are met - - Running end of day reports as deemed appropriate to manage the business - - Support reception - - Carrying out any other associated tasks deemed necessary by the management KEY ... relationships with customers - - Open to giving and receiving feedback - - Disciplined, methodical and problem-solving approach - - Good IT and numeracy skills. Proficient in Microsoft Office...

  14. Customer Service Administrator

    Warwick | - £21k | From PLUM PERSONNEL

    Customer Service Administrator Warwick Up to £21,000 per annum + parking + benefits + progression opportunities 37.5 hours per week, Monday - Friday 8.30AM - 4.30PM *Shortlisting... busy and having a varied role? *Strong customer service skills and excellent attention to detail? Is this you? If so your search for you next challenge could be over! We're seeking talented individuals with a 'can do' attitude for a Customer Service Administrator. You'll be working within Financial Services where accuracy and attention to detail is essential. On a day to day basis as one of the Customer Service Administrators you will be checking finance agreements, ensuring everything is accurate and correct, liaising with clients and 3rd parties to chase any missing information...

  15. Trainee Customer Service Assistant

    Walsall | £20,000+ (uncapped) | From Goldicon Enterprise

    At GoldIcon we believe in the people we work with, we invest our time and training to help develop people from entry level sales trainee's to business minded entrepreneurs within 8-10... months. GoldIcon is one of top leading sales and marketing company in the Birmingham City Centre working with worldwide clients in order to provide them with quality brand awareness and customer acquisitions. We Teach: - The basics of sales techniques - How to provide brand awareness for different clients - The ins and outs of the clients we work with - To progress within the business - How to provide quality customer service - How to train and coach - How to recruit professionally and interview - To oversee a team We are eager to help start your career within GoldIcon...

  16. Customer Service Executive

    Solihull | £20000-£22000+Bens | From Redshore Search Consultants Ltd

    An exciting opportunity has arisen for a bright, enthusiastic person to join this global company within its customer service function at its headquarters in near Birmingham Airport... ROLE As the Customer Service Executive you will be responsible for ensuring adequate levels of customer service is given to a range of customers. You will be required to deal with business ... required to plan call backs and escalate the call through to technical support or sales. THE PERSON In order to succeed in the role of Customer Service Executive you will ideally have experience of providing customer service within a business to business environment or similar. You will need excellent communication and telephone skills along with a really positive can do attitude. THE PACKAGE...

  17. Customer Service Administrator

    Wolverhampton | Neg. | From Extra Personnel Limited

    Customer Service Administrator We are recruiting for Customer Service Administrator for an automotive factory which manufactures car parts As a Customer Service Administrator you will need to... - Location: Mann & Hummel, Vernon Park, Cannock Road, Wolverhampton, WV10 7QZ - Duration: FTC 12 Months Role of a Customer Service Administrator - Dealing with Customer queries - Regular phone/fax ... of customer details in SAP - General admin duties Benefits of working with us as Customer Service Administrator - 33 Holidays per year - Free On-site car parking - On-site kitchen facilities ... have: - Experience working in an manufacturing background - MRP Experience - SAP or R3 Experience - Experience in communicating/liaising with external customers - High attention to detail...

  18. Customer Service Advisor

    Solihull | £10 - £11 per hour | From Niyaa People Limited

    An established provider of affordable housing within the Solihull area is immediately seeking a few experienced customer service advisors to join a fast paced, customer focused environment on... various shift patterns. Due to a recent increase in workload, a few additional team members are now needed on a full time basis to handle a high volume of inbound calls that are all housing related. Key duties: - Provide excellent customer service over the telephone and e-mail to all customers - Sign post enquiries to relevant departments such as Housing Management, Repairs and Supported ... of customer service. The successful Customer Service Advisors will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running...

  19. Customer Service Administrator

    Cannock | £22,000 | From Proactive Personnel Limited

    Proactive Personnel Ltd are pleased to be recruiting on behalf of their client based in Cannock. We are currently recruiting the role of Customer Service Administrator to join an existing team. Our... - Liaising with Service Engineers, Logistics Coordinators as appropriate ESSENTIAL - Excellent Customer Service - Proven Administration Experience - Must be able to use your own initiative ... - Responsibility for retrieving all relevant customer / job data - Maintaining accurate customer and enquiry information - Effective communication with customers in line with their agreement - Work ... , responding to invoice queries in a timely manner - Customer call handling - inbound & outbound - Pricing / Proposal creation - accurate proposals, following authorisation process if necessary - Closing...

  20. Customer Service Administrator

    Tamworth | - £16k-£18k | From CANDIDATE SOURCE LTD

    A finance company based in Tamworth is seeking a Customer Service Administrator to join its expanding team. Alongside this, you will receive fantastic benefits such as - career progression... a quality service to its clients and uphold their outstanding reputation in the industry. As the Customer Service Administrator, your duties will include: - Following up leads with Brokers. - Loading ... . - Effectively liaising with various departments, including Sales, Underwriters and Loan Managers. - Upselling services to customers. To be a successful Customer Service Administrator you will have ... , Lettings Negotiator, Sales Negotiator Waitress, or Waiter. In return, the Customer Service Administrator will receive a salary of £16,500 per annum, OTE £18,500 per annum. The first stage...

  21. Customer Service Advisor

    Birmingham | £15k - £19k pa | From Search Consultancy Ltd

    Are you looking for a new challenge? Are you an experienced Customer Service Advisor? Are you a confident people person? Comfortable dealing with a high volume of inbound calls in a professional... quality resolution to both complex and specialist enquiries which are often confidential and sensitive. Responsibilities: * Taking inbound calls from service users * Identifying caller and offering support and guidance * Maintaining and delivering a first class customer service experience at all times * Representing the Brand name in a positive and professional way at ALL times * Have a close eye for detail in all that you do As the primary contact between the business and its users you'll be expected to ensure that every customer receives the same level of assistance and guidance...