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3,000+ customer service jobs in Birmingham

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  1. Customer Service

    Kingswinford | | From Met Recruitment

    Job Description Customer Service Kingswinford (Temp-Perm) £8.21 an hour Main Accountabilities: (there may be others) * All sales enquiries to the helpline are answered as soon as possible * All... the highest level of customer service * Maintain and develop customer database * Order entry and management * Comply with all other reasonable requests made by Directors, Head of Department and Senior ... * Helpfulness and a passion for customer service * Drive and enthusiasm for meeting targets * PC literacy Behaviours Required: * Positive, 'Can do' attitude at all times * Flexible approach to work ... customers receive the information and advice they require * All customers receive call backs where necessary * All relevant general and product email enquiries are responded to * Any other e-mails... See more

  2. Customer Service

    Kingswinford | | From MET Recruitment UK LTD

    Customer Service Kingswinford (Temp-Perm) £8.21 an hour Main Accountabilities: (there may be others) * All sales enquiries to the helpline are answered as soon as possible * All customers... level of customer service * Maintain and develop customer database * Order entry and management * Comply with all other reasonable requests made by Directors, Head of Department and Senior ... detail * Helpfulness and a passion for customer service * Drive and enthusiasm for meeting targets * PC literacy Behaviours Required: * Positive, ‘Can do’ attitude at all times * Flexible approach to ... receive the information and advice they require * All customers receive call backs where necessary * All relevant general and product email enquiries are responded to * Any other e-mails are... See more

  3. Customer Service

    Redditch | £8.21/hour | From Pertemps - Redditch Commercial

    We are currently recruiting for a Customer Service Advisor on a temporary to permanent basis to work within a call centre taking customer queries for a large retail company based in Redditch... progression and career opportunities. The Contact Centre Advisor will be experienced in first class customer service and be empathetic towards the needs of the callers. Working within a busy team, you will ... be required to work 1 in 3 Saturdays 8-4:30 but will have a lieu day in the week) and the starting pay rate is £8.21 per hour. If you have previous Customer Service experience either in an ... candidates who work well in a team and have excellent attention to detail. If you are looking to start you career in Customer Service this could be the role for you If you have the skills... See more

  4. Customer service

    Birmingham, West Midlands | 8.2100 - 8.7000 | From Birmingham Commercial

    Contact Centre Agent's required for a South Birmingham financial organization. As a contact agent  you will be the first point of contact with clients providing a first class service. Offering... professional service Accurate recording of all calls onto the CRM system Handling queries Actioning all client changes Providing guidance on correct procedures To undertake the duties in line with the company's regulators including FSA Principles for business The succesful candidate will have :- Excellent communication skills Fast and accurate recording Strong Computer literacy Credit Check Able to work between the hours of 8.00am -8.00pm Apply if you think this role is for... See more

  5. Customer Service

    Kingswinford, West Midlands | | From MET Recruitment UK Ltd

    Customer Service Kingswinford (Temp-Perm) £8.21 an hour Main Accountabilities: (there may be others) All sales enquiries to the helpline are answered as soon as possible All customers receive... information and advice they require All customers receive call backs where necessary All relevant general and product email enquiries are responded to Any other e-mails are forwarded to the appropriate department To maintain e-mail records of responses and forwards Ensure as many e-mail enquiries as possible are converted into sales Our customers receive the highest level of customer service ... Required: The ability to communicate effectively Excellent telephone manner Experience in customer complaint handling Sharp thinking and an eye for detail Helpfulness and a passion for customer service... See more

  6. Customer Service Manager

    Birmingham | - £24k-£26k | From Searchability

    CUSTOMER SERVICE Manager CUSTOMER / SERVICE / KPI / EMAIL / SOCIAL MEDIA / TEAM COACHING / COMMUNICATION / PROBLEM SOLVING / SALES SUPPORT At least 3 years' experience in as a customer... service team lead, managing a minimum of 10 staff Based in Birmingham, easily accessible via public transport and car Skills and experience in CUSTOMER / SERVICE / KPI / EMAIL / SOCIAL MEDIA ... eCommerce retailers. Working alongside the companies Customer Service Manager, you will be responsible for leading a large customer service team from our head office to deal with all in-bound queries from our customers. This is a great opportunity for someone who can run a strong team of customer service representatives in a challenging and fast paced retail market. WHAT WILL YOU BE DOING... See more

  7. Customer Service Manager

    Birmingham | £35000 - £40000 per annum | From Brimingham

    A fantastic opportunity is available for a Customer Service Manager to join a growing Energy company in Birmingham You will manage 5 direct reports along with 50 Customer Service Call centre... staff The role and responsibilities • Manage through Managers to drive the performance throughout the business • Develop, lead and motivate a team to deliver first class customer service • Drive the business strategy throughout the customer service team • Build relationships across the business, working with key stakeholders to work collaboratively to drive performance on the short and long term • Manage all customer enquiries ensuring the turnaround times and service levels are achieved • Create a high performing culture, ensuring all the team are engaged and motivated to deliver... See more

  8. Customer Service Advisor

    Redditch | | From Halfords

    JOB PURPOSE To ensure customers remain our number one priority by taking pride in the service we provide and to develop a 'first contact resolution' ethos. Develop and maintain positive... relationships between Halfords and its customers, by acting as a point of contact and resolution for customer enquiries and concerns. JOB CONTEXT Working as part of the Customer Contact Centre, looking after the needs of the customers, shops, suppliers and all associated functions, to deliver a satisfactory outcome. Reporting to a Team Manager, reporting to the Customer Service Manager. Contact Centre with 68 colleagues including Management. 460 shops, (url removed), Halfords.ie, Halfords Autocentres & Cycle Republic WORKING PATTERNS Our phone lines are open (phone number removed) Mon... See more

  9. Inbound Customer Service

    Worcestershire | | From Workforce

    Job Description Inbound Customer Service Redditch £17,000 OTE £20,000 Our client is a leading new and used car dealership, they also offer MOTs, servicing solutions and an aftersales service. They... vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business. * To enhance the reputation of the client at every opportunity when interacting with others. * Ensure customer awareness of all products and services available by professional presentation and demonstration. * Professionally sell additional products, services ... arrangements. * Ensure proper qualification and total understanding of customer needs and requirements. As a person you will need the following: * Previous customer service experience * Smart and well... See more

  10. Customer Services Advisor - Acquisitions

    Birmingham | - £16k | From Rightio

    Who We Are: As one of the UK’s leading home repairs and services companies with a network of over 500 fully qualified engineers throughout the country, we pride ourselves on being... best at what we do. Whether it’s plumbing, heating, electrics, drainage or locks which need our attention, we strive to offer the best possible customer service and to simply, do things the RIGHTIO way. Every member of our team is dependable and fully trained to deliver the best service possible. Our aim is to give our customers peace of mind, so that when they have a home or business ... and is the first stage of a successful booking. The Acquisitions team also identify and appropriately offer all other relevant Rightio services to our customers. The main purpose of the role is... See more

  11. Customer Service Administrator

    Wolverhampton | £9.52 per hour | From Pertemps

    Customer Service Administrator Pay Rate: £9.52 Per Hour Location: Wolverhampton If you put the customer at the heart of everything you do, you could be right for an opportunity. If you have... delivering excellent customer service  Confident and supportive team player  Flexible approach with ability to learn and adapt to change quickly  Experience of working in a customer service ... passion for people and can build lasting relationships with customers, why not think about a role with our client? Could you help our client become the best bank for customers? As one of the UK's leading financial services Groups, they are currently seeking motivated and enthusiastic individuals to become a part of their team. Job Role: This is a 6 month temporary role with the potential... See more

  12. Customer Service Manager

    Erdington | £22000 - £24000/annum | From Adecco

    Our client are a corporate and well established company who due to continued expansion and growth are seeking a Customer Service Team Manager to join their busy team. This role requires flexibility... required to work with two days off in the week. You will be responsible for: * * Support and manage the customer service team in their day to day duties including being an escalation point, task ... administration Skills and experience required * Someone who has managed a small to medium size team of customer services operatives from customer facing communications and orders to handling store queries ... ). * A person who is motivated to deliver the highest levels of customer service and is passionate about our brand. * A person who is caring and understanding of our customer’s needs. * Someone who is... See more

  13. Customer Service Assistant

    Walsall | Up to £8.21 per hour | From Chartwells

    Customer Service Assistant Looking for a new opportunity as a Customer Service Assistant? A step towards your new career? Or maybe you want to move up a level and take on more... responsibility? Look no further as we have an exciting opportunity for an experienced, multi-talented and highly skilled Customer Service Assistant to join our team to pursue the following ... hours per week. The opportunity of joining the Compass pension and share scheme Discounts at various high street stores Main responsibilities The successful Customer Service Assistant will undertake the following duties: Serve customers with hot and cold food Serve beverages on a counter during service times Ensure all displays, counters and seating areas are... See more

  14. Customer Service Advisor

    Wolverhampton | £9.83 per hour | From Pertemps

    Customer Service Advisor Location: Pendeford Pay Rate : £9.83/hour Our client has been supporting customers, communities and businesses in the UK for over 320 years and have been named on...:  Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business  Complete telephony, digital and admin based tasks to service customer queries ... communication - oral and written  Embrace 'in the moment' coaching to develop your skills and knowledge  A great attitude towards providing an excellent level of customer service which exceeds ... become a part of this journey and make a real difference to the Group's customers. JOB ROLE: An initial 6 month temporary role with the long term potential to become a permanent team member. You will... See more

  15. Customer Service Advisor

    Wolverhampton | £9.83/hour | From Pertemps

    Customer Service Advisor Location: Pendeford Pay Rate : £9.83/hour Our client has been supporting customers, communities and businesses in the UK for over 320 years and have been named on...: -  Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business -  Complete telephony, digital and admin based tasks to service customer ... : -  Good communication - oral and written -  Embrace 'in the moment' coaching to develop your skills and knowledge -  A great attitude towards providing an excellent level of customer service which ... become a part of this journey and make a real difference to the Group's customers. JOB ROLE: An initial 6 month temporary role with the long term potential to become a permanent team member. You will be... See more

  16. Customer Service Advisor

    Wolverhampton | £9.77 per hour | From Pertemps

    Customer Service Advisor Commercial Banking Pay Rate: £9.77 Per Hour Location: Wolverhampton Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to... of inbound calls. Job Description: 1000's of Commercial Banking clients have migrated across to a new IT online platform. This role is to work as a Customer Service Adviser to these clients, be part of the helpdesk team and to carry out the following:  Provide a service to clients with any queries such as set up, making payments, direct debits, etc.  Deal with customer data ethically and in ... skills (both written & oral)  Keen eye for detail  Methodical / Organised  Previous experience in Customer Service in a contact centre/call centre environment  Previous experience with using MS... See more

  17. Customer Service Advisor

    Wolverhampton | £9.77/hour | From Pertemps

    Customer Service Advisor Commercial Banking Pay Rate: £9.77 Per Hour Location: Wolverhampton Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know... week on a shift pattern across Monday to Friday. The shift operating hours will be between 7.30am & 6pm. To apply for this role you will possess a successful track history in a customer service role ... of inbound calls. Job Description: 1000's of Commercial Banking clients have migrated across to a new IT online platform. This role is to work as a Customer Service Adviser to these clients, be part of the helpdesk team and to carry out the following: -  Provide a service to clients with any queries such as set up, making payments, direct debits, etc. -  Deal with customer data ethically and in... See more

  18. Customer Service Advisor

    Warwick | Up to £19000 per annum | From CitySprint

    Our national network of wholly-owned service centres, extensive fleet and investment in technology are why we are the UK's most flexible, reliable and transparent same day Logistics Company. Our... and driven to provide service excellence as we are. Our Customer Service Advisors are dependable to their core and demonstrate the grit and tenacity to work hard and provide the best possible result, even when the going gets tough. Providing such a strong service consistently can be challenging, especially when customers experience unexpected delays or issues, so attention to detail and a positive can ... who are committed to providing the highest standards of customer care. Who our customers choose to partner with matters and we make it our ethos to always deliver excellence in the services we provide... See more

  19. Customer Service Advisor

    Warwick | £19000/annum | From CitySprint

    Our national network of wholly-owned service centres, extensive fleet and investment in technology are why we are the UK's most flexible, reliable and transparent same day Logistics Company. Our... and driven to provide service excellence as we are. Our Customer Service Advisors are dependable to their core and demonstrate the grit and tenacity to work hard and provide the best possible result, even when the going gets tough. Providing such a strong service consistently can be challenging, especially when customers experience unexpected delays or issues, so attention to detail and a positive can ... the highest standards of customer care. Who our customers choose to partner with matters and we make it our ethos to always deliver excellence in the services we provide... See more